navigation update Acura RDX 2015 Navigation Manual

221
TroubleshootingUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
Multi-View Rear Camera
ProblemSolution
My city is not part of a fully verified detailed coverage
area.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2 Map Coverage P. 233
Does the navigation system work outside North
America?The navigation system contains maps for the 50 U.S. states, Canada, Puerto Rico, and
Mexico. The navigation system will not work in other countries.
2Map Coverage P. 233
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors, see
2Reporting Errors P. 232
ProblemSolution
The display appears dim when starting the car in really
cold weather.This is normal. The display will become brighter after a few minutes.
ProblemSolution
When I shift gears, the rear camera image display is
delayed.This is normal. When shifting into or out of Reverse, you may experience a delay while
the screen image switches between the navigation screen and the rear camera image.
The rear camera image is t oo dark or too bright. How
do I adjust the brightness?While the camera image is disp layed, rotate the Interface Dial to adjust the brightness.
This adjustment does not affect the navigation screen brightness settings.

222
TroubleshootingMiscellaneous Questions
Troubleshooting
Miscellaneous Questions
ProblemSolution
My clock frequently changes forward and backward by
one hour.The clock setting is automatically updated based on your GPS location. If you live and
work on the boundary between two time zones, you can turn off this feature.
2Clock Adjustment P. 57
The clock changes even when I am not driving near a
time zone boundary.The time zone boundaries are only approximated in the navigation system. Depending
on the geography of the time zone boundary, the switch to a different zone can be
erratic.
2Clock Adjustment P. 57
My state does not observe daylight saving time. How
do I turn off this feature?Press the INFO button. Select Set up > Other > Clock Adjustment , and set Auto
Daylight to OFF .
2Clock Adjustment P. 57
Daylight saving time has started, but the navigation
system did not change time even though Auto
Daylight is set to ON.The automatic daylight feature does not work in regions where the daylight saving
time system has not been adopted.
The navigation system automatic daylight feature is
not switching the navigation system clock on the
correct dates.Press the INFO button. Select Set up > Other > Clock Adjustment , and set Auto
Daylight to ON . Note that the automatic daylight feature does not work in regions
where the daylight saving time system has not been adopted.
2 Clock Adjustment P. 57
The navigation system clock switched by one hour for
no apparent reason.You may be driving near a time zone boundary.
2Clock Adjustment P. 57
My battery was disconnected or went dead, and the
navigation system is asking for a code.Press and hold the VOL 9 (Volume/Power) button for two seconds. The system
should reactivate. If you have installed an aftermarket system, contact a dealer.
How do I change the interface language?Press the INFO button. Select Set up > Other > Language , and set the language to
English , Français , or Español .

227
Reference Information
System Initialization..............................228
Entering the Security Code ....................228
Acquiring GPS Information ....................228
Startup Confirmation Screen .................229
Map Matching ......................................229
System Limitations ................................230
GPS System...........................................230
Address Calculation ..............................230
Database ..............................................230
Client Assistance ....................................232
Resolving Problems ...............................232
Reporting Errors ....................................232
Acura Client Relations Contact Information ... 232
Visiting a Dealer ....................................232 Map Coverage ..................................... 233
Obtaining a Navigation Update ............ 233
Traffic Information ............................... 234
Operation in Alaska, Hawaii, Canada,
Puerto Rico, and Mexico ..................... 234
Shipping a Vehicle to the U.S. Mainland .. 234
Legal Information ................................. 235
Copyrights ........................................... 235
User Agreements ................................. 235
As required by the FCC ........................ 239

231
System LimitationsDatabase
Reference Information
In addition, the map database contains
verified and unverified areas. Unverified
streets may be missing from the map, in
the wrong location, or have an incorrect
name or address range. A message will
warn you if your route includes unverified
streets. Exercise additional caution when
driving in unve rified areas.
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
• Neighborhood quality or safety
• Population density
• Availability or proximity of law
enforcement
• Emergency, rescue, medical, or other
assistance
• Construction work, zones, or hazards
• Road and lane closures
• Legal restrictions (such as vehicular type,
weight, load, height, and speed
restrictions)
• Road slope or grade
• Bridge height, width, weight, or other
limits
• Traffic facilities safety
• Special events •
Pavement characteristics or conditions
Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2 Obtaining a Navigation Update P. 233
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.

232
Reference Information
Client Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2 Troubleshooting P. 216
There are also FAQs available online at
www.acuranavi.com .
• For questions regarding Bluetooth®
HandsFreeLink®:
2 Bluetooth ® HandsFreeLink® P. 178
• For traffic-related issues:
2 Traffic P. 218
• For reporting issues with the database
or places/landmarks:
2 Reporting Errors P. 232
• Call Acura Client Relations.
2 Acura Client Relations Contact
Information
P. 232
Reporting Errors
You can help to improve database
accuracy by reporti ng any errors you
encounter.
• Report errors in freeways and main
“verified” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/ .
• Please do not report errors in purple
“unverified” roads. Maps for these
areas are provided for reference only.
2 Unverified Area Routing P. 50
• Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2 Obtaining a Navigation Update P. 233
• For vehicle position ic on errors, screen
error messages, or other GPS-related
errors:
2 Troubleshooting P. 216
2System Limitations P. 230
Acura Client Relations
Contact Information
Acura Navi
American Honda Motor Co., Inc.
Acura Client Relations
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 382-2238
Visiting a Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult a dealer. Please identify
the specific is sue (e.g., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service technician can refer the
issue to the factory so that a solution can
be found. Be patient, the service technician
may be unfamiliar with your specific issue.

233
Client AssistanceMap Coverage
Reference Information
Map Coverage
The navigation system provides map
coverage for the United States, Canada,
Puerto Rico, and Mexico. The map
coverage consists of accurately mapped
(verified) metropolitan areas and a less
accurate (unverified) rural database. Note
that unverified areas are constantly being
reviewed and converted to verified areas
each year.
Map coverage update information is
available from Acura Client Relations or
online at www.acuranavi.com .
To find navigation system update
information:
1. Visit www.acuranavi.com .
2. Enter your vehicle model and model
year.
3. Click Map Coverage to display a list of
verified coverage areas on the most
recent update.
4. Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.
Adobe® Reader® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/ .
Obtaining a Navigation
Update
Acura is continually expanding the scope
of the navigation system. Navigation
system software upgrades may be made
available periodically, usually in the fall of
each year.
To purchase an updated data file:
1.Obtain your vehicle’s VIN number and
the System/Device Information.
2 System/Device Information P. 210
2. Call the Acura Navigation Disc
Fulfilment Center at (888) 549-3798, or
order online at www.acuranavi.com .
Updated data is not available from a
dealer. However, the d ealer may assist you
in obtaining an update for you out of
courtesy. There is no program for free
updates.

234
Client AssistanceTraffic Information
Reference Information
Traffic Information
Continuously updated traffic information is
available in major metropolitan areas
across the 48 contiguous states and some
cities in Canada. A list of coverage areas is
available online.
To find traffic information:
1.Visit www.acura.com/realtimetraffic .
2. Select Real-Time Traffic on the RDX.
3. Click AcuraLink Real-Time Traffic.
Operation in Alaska,
Hawaii, Canada, Puerto
Rico, and Mexico
Navigation-equipped vehicles delivered to
Alaska, Hawaii, Puerto Rico, and Mexico
are equipped with SiriusXM® hardware,
but SiriusXM® broadcasting is not
available. There are ce rtain functions that
rely on SiriusXM® sate llite signal coverage
which are not available, including but not
limited to AcuraLink and traffic/weather-
related services. Unavailable menu options
will appear gray on the LCD display.
All roads displayed on the map screens are
verified roads. Information in this manual
relating to “unverified” roads or areas is
not applicable.
■ SiriusXM® Radio
■Map Coverage
Entering a destination address or place/
landmark on another island may result in a
screen caution message. This is because
there are no ferry routes between islands
in the database.
If Street Name Guidance is set to ON, the
street names will not be read out by voice
guidance. This may change in a future data
update.
Shipping a Vehicle to the
U.S. Mainland
To receive SiriusXM® audio, traffic, or
weather information, you must call
SiriusXM® and set up an account at (800)
852-9696.
To receive AcuraLink quick tips, contact
Acura Client Relations at (800) 382-2238,
and ask them to activate your AcuraLink
unit.
■Address and Place Entry
Screens
■Puerto Rico and Mexico