navigation update Acura TSX 2013 Navigation Manual

216

Troubleshooting
Miscellaneous Questions
Troubleshooting
Miscellaneous Questions
Problem
Solution
My clock frequently changes forward and backward by one hour.
The clock setting is automatically updated based on your GPS location. If you live and work on the boundary between two time zones, you can turn off this feature. 2Clock Adjustment
P. 58
The clock changes even when I am not driving near a time zone boundary.
The time zone boundaries are only approximated in the navigation system. Depending on the geography of the time zone boundary, the switch to a different zone can be erratic. 2Clock Adjustment
P. 58
My state does not observe daylight saving time. How do I turn off this feature?
Press the INFO/PHONE button. Select
Setup
> Other
> Clock Adjustment
, and set
Auto Daylight
to
OFF
.
2Clock Adjustment
P. 58
Daylight saving time has started, but the navigation system did not change time even though Auto Daylight is set to ON.
The automatic daylight saving time feat
ure does not work in regions where the
daylight saving time system has not been adopted.
The navigation system automa
tic daylight time feature
is not switching the navigation system clock on the correct dates.
Press the INFO/PHONE button. Select
Setup
> Other
> Clock Adjustment
, and set
Auto Daylight
to
ON
. Note that the automatic daylight saving time feature does not
work in regions where the daylight saving time system has not been adopted. 2Clock Adjustment
P. 58
The navigation system clock switched by one hour for no apparent reason.
You may be driving near a time zone boundary. 2Clock Adjustment
P. 58
My battery was disconnected or went dead, and the navigation system is asking for a code.
Your vehicle comes with a card that included the 5-digit security code and serial number. You should keep this card in a safe place outside your vehicle. If you cannot find it, see your dealer.
How do I change the interface language?
Press the INFO/PHONE button. Select
Setup
> Other
> Language
, and set the
language to
English
, Français
, or
Español
.
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221
Reference Information
System Initialization
..............................222
Entering the Security Code ....................
222
Acquiring GPS Information ....................
222
Startup Confirmation Screen .................
223
Map Matching ......................................
223
System Limitations
................................224
GPS System...........................................
224
Address Calculation ..............................
224
Database ..............................................
224
Client Assistance
....................................226
Resolving Problems ...............................
226
Reporting Errors ....................................
226
Acura Client Services Contact Information...
226
Visiting Your Dealer .............................
226
Map Coverage .....................................
227
Obtaining a Navigation Update DVD ....
227
Traffic Information ...............................
228
Operation in Alaska, Hawaii, Canada, Shipping a Vehicle to the U.S. Mainland
228
Legal Information
................................. 229
Copyrights ...........................................
229
User Agreements .................................
229
As required by the FCC ........................
234
and Puerto Rico..................................
228
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225

System Limitations
Database
In addition, the map database contains verified and unverified areas. Unverified streets may be missing from the map, in the wrong location, or have an incorrect name or address range. A message will warn you if your route includes unverified streets. Exercise addi
tional caution when
driving in unve
rified areas.
The database does not
include, analyze,
process, consider, or reflect any of the following categories of information: •Neighborhood quality or safety•Population density•Availability or proximity of
law
enforcement•Em ergency, rescue, m edical, or
other assistance
•Construction work,
zones, or hazards
•Road and lane closures•Legal restrictions (such as vehicular
type, weight, load, height, and
speed
restrictions)•Road slope or grade•Bridge height, width, weight, or
other limits
•Traffic facilities safety•Special events
•Pavement characteristics or conditionsEvery effort has been made to verify that the database is accurate. The number of inaccuracies you experience increases the longer you go without obtaining an updated map database. 2Obtaining a Navigation Update DVD P. 227 We assume no liability for any incident that may result from an error in the program, or from changed conditions not noted above.
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Reference Information

226Reference Information
Client AssistanceResolving ProblemsIf you run into a specific issue that you cannot resolve, consult the following
help
resources: •For navigation system issues: 2Troubleshooting
P. 210
There are also FAQs
available online at
www.acuranavi.com
.
•For questions regarding HandsFreeLink, audio, or other systems that interact with the navigation system: 2Bluetooth® HandsFreeLink®
P. 174
•For traffic-related issues: 2Traffic
P. 212
•For reporting issues with the database or places/landmarks: 2Reporting Errors
P. 226
•Call Acura Client Services. 2Acura Client Services Contact Information
P. 226
Reporting ErrorsYou can help to improve database accuracy by reporting any errors
you encounter.
•Report errors in freeways and main “verified” roads shown in black on the map at
http://mapreporter.navteq.com/
dur-web-external/
.
•Please do not report errors in purple “unverified” roads. Maps for these areas are provided for reference only. 2Unverified Area Routing
P. 50
•Please do not report errors in places/landmarks, such as changes in business names. Information about points of interest are constantly being updated. An updated database is available for purchase, usually in the fall of each year. 2Obtaining a Navigation Update DVD P. 227•For vehicle position icon errors,
screen error messages, or other GPS-related errors:
2Troubleshooting
P. 210
2System Limitations
P. 224
Acura Client Services Contact InformationAcura Navi American Honda Motor Co., Inc.Acura Client Services Mail Stop 500-2N-7E 1919 Torrance Blvd. Torrance, CA 90501-2746 Tel: (800) 382-2238Visiting Your DealerIf you have a question that you cannot resolve using the available help resources, you can consult your dealer. Please identify the specific is
sue (e.g., error occurs when
you enter a specific a
ddress, when driving
on a certain road, or just when it’s cold) so that the service consultant can refer the issue to the factory so that a solution can be found. Be patient, the service consultant may be unfamiliar with your specific issue.
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227

Client Assistance
Map Coverage
Map CoverageThe navigation system provides map coverage for the United States, Canada, and Puerto Rico. The map coverage consists of accurate
ly mapped (verified)
metropolitan areas and a less accurate (unverified) rural database. Note that unverified areas are constantly being reviewed and converted to verified areas each year.
Contiguous United States
Hawaii
Puerto RicoCanada
Alaska
Map coverage update information is available from Acura Client Services or online at
www.acuranavi.com
.
To find navigation system
update
information: 1.Visit
www.acuranavi.com
.
2.Enter your vehicle m odel and
model
year.3.Click Map Coverage to display a list of verified coverage areas on the most recent update DVD.4.Click Map Coverage Details to display a PDF document with a full listing of all coverage areas.
Adobe® Reader® is required for viewing and printing the Portable Document Format (PDF) documents. To download the latest version of Adobe Reader, visit
http://
get.adobe.com/reader/
.
Obtaining a Navigation Update DVDAcura is continually expanding the scope of the navigation system. Navigation system software upgrades may be made available periodically, usually in the fall of each year. To purchase an updated DVD:1.Obtain your vehicle’s VIN number and the System/Device Information. 2System/Device Information
P. 204
2.Call the Acura Navigation Disc Fulfilment Center at
(888) 549-3798, or
order online at
www.acuranavi.com
.
Update DVDs are not available from your dealer. However, the dealer may assist
you in obtaining an update DVD for you out of
courtesy. There is no program for
free DVD
updates.
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Reference Information

228

Client Assistance
Traffic Information
Reference Information
Traffic InformationContinuously updated traffic information is available in major metropolitan areas across the 48 contiguous states and some cities in Canada. A list of coverage areas is available online. To find traffic information:1.Visit
www.acura.com/realtimetraffic
.
2.Select Real-Time Traffic on the TL.3.Click AcuraLink Real-Time Traffic.
Operation in Alaska, Hawaii, Canada, and Puerto RicoNavigation-equipped vehicles delivered to Alaska, Hawaii, Canada, and Puerto Rico are equipped with XM hardware, but XM broadcasting is not available. There are certain functions that rely on XM satellite signal coverage which are not available, including but not limited to AcuraLink and traffic/weather-related services. Unavailable menu options will appear gray on the LCD display. All roads displayed on the map screens are verified roads. Information in this manual relating to “unverified” roads or areas is not applicable.■XM® Radio■Map Coverage
Entering a destination address or place/landmark on another island may result in a screen caution message. This is because there are no ferry routes between islands in the database. If Street Name Guidance is set to ON, the street names will not be read out by
voice
guidance. This may change in a
future data
update.Shipping a Vehicle to
the U.S. Mainland
To receive XM audio, traffic, or weather information, you must
call XM and set up
an account at (800) 852-9696. To receive AcuraLink quick tips, contact Acura Client Services at (800) 382-2238, and ask them to activate your
AcuraLink unit.
■Address and Place Entry Screens■Puerto Rico
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248
Color
..............................................................
27
Map Color
...................................................
28
Menu Color
................................................
28
Community (Place Category)
.....................
80
Connect to the Acura Server
......................
63
Continue Trip
.............................................
132
Contrast
.........................................................
24
Coordinate
...................................................
.86
Correct Vehicle Position
..............................
62
Current Location
........................................
109
Current PositionEditing Address Book
.................................
39
Setting Destination
.....................................
88
Viewing Weather
......................................
115
Day ModeMap Color
...................................................
28
Menu Color
................................................
28
Switching Display Mode
.............................
29
Delete a Phone
...........................................
179
Delete Imported Phonebook
...................
181
Delete Messages
.........................................
.63
Dest. Menu 1
................................................
68
Dest. Menu 2
................................................
68
Destination ListAdding Waypoint
.....................................
123
Editing
.......................................................
127
Destination Map
..........................................
92
Detour
.........................................................
122
Diagnostic Info
...........................................
196
Dial
...............................................................
186
Direct Dial
...................................................
188
Directions
....................................................
101
DiscPlaying
......................................................
145
Voice Commands List
..............................
240
DISC/HDD Button
..........................
6, 145
, 149
Edit Avoid Area
...........................................
53
Edit Music Info.
..........................................
155
Edit Speed Dial
..........................................
182
Edit User/PIN
..............................................
184
Edit Waypoint Search Area
........................
55
Emergency (Place Category)
......................
80
ENT Button
.....................................................
8
Error Messages
..........................................
217
Disc Player
................................................
218
iPod®
.......................................................
219
Navigation System
...................................
217
USB Flash Drive
........................................
220
Exit Info.
.....................................................
102
Favorite Subcategory
..................................
82
Feature Guide
............................................
195
Find Acura Dlr
............................................
197
Find Nearest...
............................................
128
FM/AM Button
.......................................
6, 136
FM/AM RadioPlaying
......................................................
136
Voice Commands List
..............................
239
Folder ListDisc
...........................................................
147
USB Flash Drive
........................................
167
Get Music Info.
..........................................
157
Go Home 1
...................................................
12
Go Home 1 PIN
............................................
42
Go Home 2
...................................................
12
Go Home 2 PIN
............................................
42
Gracenote Info. Update
............................
158
Guidance Menu
.........................................
100
Directions
.................................................
101
Exit Info
....................................................
102
Guidance Mode
........................................
103
Guidance Mode
.........................................
103
Guidance Screen Interruption
..................
. 57
HDDPlaying
......................................................
149
Voice Commands List
...............................
240
HDD SetupDisc
...........................................................
146
HDD
..........................................................
151
Heading-up
................................................
108
Home Address 1
.....................................
12, 41
Home Address 2
.....................................
12, 41
Icon Option
................................................
107
Import Cellular Phonebook
.....................
181
Interface Dial
.................................................
8
Interface Dial Feedback
..............................
25
Intersection
..................................................
87
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Index
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