reset AUDI E-TRON 2020 Owner's Manual

— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@ Tips
— Always follow the information found in
=> page 75.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter or USB ex-
tension cable to connect mobile devices to
the Audi music interface that already have a
cable or that must be connected with a USB
adapter > page 225, fig. 152. Using an ad-
ditional adapter or US extension cable may
impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
226
—Aselection of supported devices can be
found in the database for tested mobile de-
vices at www.audi.com/mp3.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 225.
-—SD card > page 222.
— USB > page 225.
— DVD drive > page 223.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 223, or you can con-
nect
an external device directly to the Audi mu-
sic interface > page 225.
— Connect online media > page 224.
PN matte)
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service*, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
> Select a track from the categories in the media
center > page 227.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 226.
> Select the Radio/Media tab using the multi-
function steering wheel.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
> To switch between radio and media, select:
button > Switch to radio/Switch to media. >

Media

> Select: Change PIN > enter a new PIN for pa- Motion Picture Association of America
rental control > OK. (MPAA). Note that the age levels for video
> Repeat the entry and press OK. DVDs in European countries may differ.
@) Tips
— Not all video DVDs have parental control.
— The protection levels for the parental con-
trol are based on the US standards from the
— PIN entry for parental control will be locked
for approximately one minute if you enter
the incorrect PIN three times in a row. The
PIN can only be reset by an authorized Audi
dealer.
Supported media and file formats
Depending on the vehicle equipment, the follow- by the DVD drive, the SD card reader, and the




ing properties for media files may be supported connection for USB storage devices:
Audio files Video files
Support- SD/SDHC/SDXC/MMC memory cards: with a capacity up to 256 GB
ed media | ;DVD drive: audio CDs (up to 80 min) with CD text (artist, album, song)*, CD-ROMs with a
capacity of up to 700 MB; DVD+R/RW; DVD video; DVD audio with audio tracks that are
compatible with a DVD video player;
Audi music interface: mobile devices (such as an iPod > page 225, MTP player, USB stor-
age device in “USB Device Subclass 1 and 6” that conforms to USB 2.0: USB sticks, USB
MP3 players (Plug-and-Play-capable), external USB flash drives and hard drives).
File sys- Memory cards: exFAT, FAT, FAT32, NTFS.
tem USB storage devices: FAT, FAT32, NTFS.
USB storage device partitions (primary/logical*): 2 per USB connection.
CD/DVD file systems: ISO9660, Joliet, UDF.
Metadata | Album cover: GIF, JPG, PNG with max. 800x800 px.
The album cover from the medium or from Grace-
note* is displayed, depending on availability.
Format |MPEG |Win- |MPEG |Opus |FLAC |ALAC |MPEG |MPEG4 — |Windows
1/2 dows 2/4 1/2 AVC Media Video
Layer 3 |Media (H.264) |9
Audio 9
and 10
File
ex- -mp3 .wma -.m4a .opus | .flac -m4a -Mpg; -mp4 .wmv
tension -m4b_ | .ogg -Mpeg -m4v -asf
-aac .oga -Mov
avi
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
Character-| up to maximum 320 kbit/s and |48kHzsampling| up to maximum 10 Mbit/s and
istics 48 kHz sampling frequencies frequency 1920x1080 px at maximum 30 fps
Number DVD drive: max. 1,000 files per medium.
of files USB mass storage device and memory cards: max. 50,000 files per medium; max. 1,000

files per playlist/folder

232

4KE012721BE
Additional settings

Bluetooth
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth.
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Toy aaU eM oer ha)
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
=> page 232.
> Press Search for updates.
> Press on the desired update.
> Press Next.
> Follow the system instructions.

ZA\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
©) Note
The connection costs for the software update
are included in the Audi connect pricing.

@) Tips
The length of the process depends on the size
of the update.
Tale arclinee adie}
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
>» Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset. The key
user will remain stored.
> To also delete the key user, press Remove key
user.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
G) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
(eee eels (is
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
— Headset
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
237
>

4KE012721BE
Checking and Filling

Resetting the indicator
An authorized Audi dealer or authorized Audi
Service Facility will reset the service interval dis-
play after performing service.
Adhering to the service intervals is critical to
maintaining the service life and value of your
vehicle. Even if the mileage on the vehicle is
low, do not exceed the time for the next serv-
ice.
247

Index

Navigatlon «cscs o 2 comes ws succes ¥ x soneees wo one 197
Better route......... 2... eee eee 210
CalinGtesys s x ees x eeeey x BEER Fe ROR See 201
Changing the scale iw-ia se cain ae cece oo ove 201
also refertoMap..........0..ee eee eee 203
Navigation database
Version information................-- 238
Navigation (instrument cluster) .......... 205
Net... ieee eee eee 76
SY 294
Night:visioniassists. « cess ss cave oo cscs o ove 135
Cleaning the camera.............-.0.. 269
Notification center.................-000- 19
Oo
Odometer... ... ccc cece cee eee eee 13
Resetting............0..0..0 2.002000 ee 13
Office address
refer to Business address.............. 206
Offroad
refer to Offroad driving...............4. 99
Offroad drivingies «2 cas + ¢ sew x 2 gees 2 2 yee 99
OFF (climate control system) .............. 83
Ofi-board computer's ss cau s x ees sy tems 14
On Board Diagnostic System (OBD)........ 288
Online destination
refer to Online Points of Interest........ 200
Online map
refer to Satellite map...............-. 208
Online: media... = s ese: =v cee se see se oe 224
Online Points of Interest................ 200
OMUMETAGIO = ses x ¢ aewe x ¥ Seems te Seas ZS 218
also refer to Online radio.............. 218
Online roadside assistance.............. 195
Online services
refer torConnects « scx o wiwr ee oem ao we 187
Online system update...............00. 237
Online traffic information............... 210
OPSHING’: « + seen ¢ = eeuee se eee se ees ee ee 29
Automatic luggage compartment lid...... 37
Convenience opening................... 40
HOGG « = wens x = eee ¥ 2 em Fe ew 2 2 ew 241
Luggage
compartment lid............... 36
Luggage compartment lid with foot motion . 38
Panoramic glass roof...............0005 41
306
Sunshade (roof) + « cocie x a ascoane wo mewees 9 0 41
Windows ...... 0. e eee eee eee 39
Opening and closing
refer to Unlocking and locking........ 29, 34
Opening the charging port door.......... i
Operating
Head-up display..............-..2-005- 23
Tnstrumentclusten « seas ¢ savior » oncom a 9 ee 12
Multifunction steering wheel............ 12
Multi Media Interface............... 15,18
TEXtIN PUB sis 2 sane » ewe es ween «6 ese a ¥ 21
Touch display...........-..00 0.00 e eee 15
Voice recognition system............... 24
Optional equipment number............. 297
Options
Medidton = 2 gaws ss meee s Hoon 4 + neue os oe 230
Navigationices « wees + even 6+ nase sv mewn 211
Radio... 2.6... ce eee eee eee eee eee 219
QUBSIASHMOISES. 5 craters vo sxnsee am enszede a «seme 94
Overview: (COCKPID) Hine x & sens + eee oo enaren w a0 6
P
Paint icOde ia 2 2 ccwiane wo wie = oom wm ams 297
Paint damages = 2 scare owen so ewe 2 wee 270
PANICG bUttOlins ¢ ¢ cewe 2 » eee 2s Hem 2 9 eee 33
PANIC TUNCCION cence 2 x see x 2 nem =u wwe + we 33
Panoramic glass roof..............00000- 41
Convenience opening and closing......... 40
Emergency closing..............eee eee 41
Quick opening...............002- 000 41
Parental control
DVD sess x = says 5 2 gee x & gate so ae cE
Parking aid was ¢ « awe ¢ o eens ¢ 8 eee y Fees a
Adjusting the volume
Automatic activation
Cleaning sensors/camera....
Deactivating rear cross-traffic assist... . . LV
Parking aid plus...............00-000- 164
Peripheral cameras...........---000-5 166
Rearview Caimiera sacs ss ces ss mews se eee 166
Trae reviews a + sicnoas oo weve < mime = = xen 168
Parking and maneuvering..............- 164
Parking brake
refer to Electromechanical parking brake.. 96
Parking heater
refer to Auxiliary climate control......... 85

4KE012721BE
Index

Parking lightsisvc = © cnr 2 2 eaaue 2 wee 2 eave 45
Parking lock
referto Gear. i... eee eee 90
Pass-through...........2.-.0 eee eee eee 79
Password
myAudi automatic login................ 27
Pedals... cece cece eee eee eee 91
Pedestrian detection................005 135
Perchlorate « ssc « 2 snows vv eee x 8 eeu 8 8 aoe 292
Peripheral cameras.............--000-5 166
Personal route assistance............... 205
Phone
Answering/ending acall............... 180
Connecting a second mobile device...... 174
Disconnecting a mobile device.......... 175
SettingStivans ss ows oe nase we vem «wee ws 183
Phonebook
refer to Contacts.................000- 178
Playback(media)&#39;s « scisoue os assumes 4 6 eveseas 6 8 ane 226
Podcast
refer to Online radio................0. 218
BOT « ssisnswe 2 wanes 2 commons © 5 cemones a ateetes 3 ae 200
Point of interest
refer to Online Points of Interest........ 200
Polishing ...... 0.0.0 cece eee ences 270
Pollutant filter. ..... 00.00.00... .000000. 82
Power closing oor) « scsi oo cane ov wave a os 29
POWEFr ME@TER ecu: x = sews os sees xo aU 2 11, 13
POWEr SOUPCES®: 2 samy: = = seann 3 & eeu 8 ge 75,225
POWEr WINKOWS « cess se omnes eeeea a eee ge 39
Malfunctions. » = ses x 3 man 2 & swans ot see 39, 40
Power windows malfunction.............. 39
Predictive control: sss «sews se ees ees 147
Predictive messages...............-.00. 141
pre sense
refer to Audi presense................ 154
Presentation mode..............-+-008- 212
Presets
Radisson so cise wo econ oe eo ow 0 216
Presets list
refer to PresetS............0 02. eee ee 216
Pressure
Tire pressure monitoring system........ 266
Tit@S&#39;s s saws = s awe o & wee ez ome + eee 258
PrOte@Cting « < ¢ sews «sees go oes ye eR aes 270
Pyrotechnic elements.................. 292
Q
quattro... 2... eee eee 104
Selective wheel torque control.......... 105
QUIEKCHArGING + saz: 5 2 cae 5 2 cere se eee § 108
R
Radio... 2. ec ce eee eee 214
Ragiotextiies s 2 acum + eae os name ae eS 217
SEAGION MISE secense = creme o © ates = ater w = on 214
Radio communications equipment........ 294
Radio equipment .......... 0... e eee eae 294
Radio Standards Specification (RSS) ....... 295
Raikearrier’: « wsex 2 won a 2 meen x 2 mou 2 ow 102
Rain/light sensor
Headlight seis = 2 asics ss weenie so wena = wees 45
Intermittent mode (windshield wipers).... 51
Random
refer to Shuffle...............000000. 228
Range... . 26. eee eee 14
Range Mode.......... cece cece eee eee 93
RANGEMMONITOR: « « csesaie « i swinsin » evensvere © wears w 93
Rangeipotential esas 2 + css s « seowes ov mewn 93
Range (Clectrie) iu <2 secs 2s semi oo were vs 208
Reading lights:ss < = sews se see% s geen 5 2 pees 48
Rear cross-tratffic assist ews ss cews ss ees 171
Rear lid
refer to Luggage compartment lid........ 36
Rearview camera): « scan ss goss 2 2 ewes 9 os 166
Rear window defogger............-..0--- 84
Rear wiper blades
CHANGING i: « » mews 3 & new & ere a a wee Ho 53
Cleaning... ...... 0.2 e eee 53
REAR (climate control system)............ 83
Reception ranges. « sics as eve oe wesw a i oe 214
Recirculation: Mode ses « s gsay 2 ¢ eoyen v2 nen 84
RECUPEFAUION wis s x eaves + sees & ewe ge 14, 92
Remote control
Garage door opener...........--..+--5- 41
Remote control key............ cece eee 33
Convenience opening and closing......... 40
Key replacement.............0.-00 0 eee 33
LED s ves 2 y seme 2 9 eee 2 RARE BOG RR Be eRe 35
Replacing the battery...........e0eeeee 35
Unlocking and locking............-...-. 34
also refer to Vehicle key. « mews se sews a eo 33

Index

Removing the caps (wheel bolts)......... 277
REPAailS saion o & naena os wa oF eK 6 BRR oo 292
Repeats = s cses = eas 4 i sien oy ceo ge ee 228
Replacement key. « i ec ess een ge eer se ore 33
Replacement parts..............-02 ee ee 294
Replacing fuses ...........0.e cece eee 284
Reporting Safety Defects................ 294
Reverse gear
PefeP tO Gal&#39;s « s mass = ¢ neues 5 a aes s 2 ees 90
RIMS 2... eee 262
Cleaning’s < « ccs =» goes te eewe es oes eos 270
Road Cartieh wxsex + wean x 2 mame oe Roum a ge 102
Rolling ability
Electromechanical parking brake......... 96
ICL aSSIStiecss cs ssawens sv winenne » 0 soanane a 9 exnitone 97
Transmission idle...................00. 91
Roof
refer to Panoramic glass roof............ 41
Roof lodd «= seen s enema ¢ eaues 8 ¢ wees 5 toes 298
Roof rack... 2... eee eee eee eee 80
also refer to Roof rack..............000- 80
Route guidance
SEOPPIING secvees sv sxoess ov exams & a cavers vo ome 203
also refer to Navigation............... 197
Route planner (e-tron)............000 00 202
Running direction (tires)................ 279
S
Safety beltSiesccs 2 a aces vw cece < womens wv nec & 61
Cleaning..... 2.0... 6c cece eee eee eee 271
LOGKINGicws = & worms = 2 eee & 2 eee £ o ome ee 72
Securing child safety seats.............. 72
Satellite:map « sess = 2 evar ee wesw 2 wasn © 208
Screen
refer to Touch display................0. 15
Serewd river&#39;s « o wweis 6 o wane 6 eae ae sore ve 274
SDieard reader (MMI) sie. ss scons oe sani vo 222
Search-area (POD) sews « s wees x y cee x 2 nese 200
Search for charging station
refer to Online Points of Interest........ 200
Search function
refer to Free text search............... 230
Seatheating vveisi « « cao © 6 maven « weno © wrewess 84
Seats
Adjusting the front seats............... 57
Cleaning « < ¢ ses ss sees co ees ce ease es 271
308

FOlGINGsecers «a cserens w= mwenecs «ws mnavees ww eee eH 79
Front passenger’s seat adjustment....... 59
Head restraints... ...0.. eee cece eee eee 60
Massage-FUnction wccnes scence se oem oe ere 57
Memory function............00 eee eee 64
Resetting the position.................. 58
Storing’a seatiprofile « sicis « «sete «x owas a « 64
Seat Ventilation: ss ssws seas x s wae 2 es 84
Selecting a source (media).............. 226
Selector levers » = wens 2 » wer 5 os meme: > eer 90
Self-learning navigation
refer to Personal route assistance....... 205
Sensors
Coverage areas
Locations........ 0.0... 0c eee eee eee
Service interval display..............00. 246
Setting measurement units.............. 236
SOtbINGSions «sms +o cei meen ¢ mane ev BH 236
Announcements and tones............. 236
BlWGtoOth ; « = sees y = sees =p eewe se eee 237
Daterand timers «x sess sx swan x awa 2s 236
Language.............. ce eee eee ee 236
Measurement units..............00005 236
Mediates <6 nai se ames 6 wa os ween as wen 231
Navigation.............0 02sec eee eee 211
R&GIG <ccas = s sams ¢ e Hees ¢ S Sees eB ees Fe 220
SOUMNG sence 2 & seems a sents oo ween 2 ee © x 236
SyStEM . 6. eee ete eee 236
Time zone... 22... eee eee eee 236
WiFFUHOtspOt © cases x « cares ¢ © awe 2 8 pew e 192
Setting the charging target.............. 113
Setting the language................00. 236
Setting the time..............--.000005 236
Shade
Rear window/rear doors..............-. 51
Shift paddles
Adjusting recuperation................. 93
Ship carrier&#39;s » awn s eeaes + yews « ween so oe 102
Shortcut
referto Shortcuts’. « svc ee ees so ores a oe 20
Shorteutsevs 2 2 soscve se even 2 o eween ¥ x wea © 8s 20
SHUffl@ sos s = eerom « = nes 5 e eeen ee cee eee 228
Side@aSSiSticcs x ¢ seve + ¢ ceewe & 2 eee Be ee 158
Cleaning’SeNSOLs: soi. ss exe e ecomes & wanes 269
SIM at « 3 ses os neces vo seme vy Pre ey sees 188
SiriusXM alert notifications.............. 217

4KE012721BE
Index

Sliding/tilting sunroof
refer to Panoramic glass roof............ 4l
Smart favorites..............2..22000. 217
Smartphone
Wireless charging ............seee eee 175
also refer to Telephone................ 173
SHOW /CHAINS’: » sz: « = same 5 o eee ge ete 264
Socket
refer to Power sources.............0000. 75
Software
Update « wsccons x 2 census « s aesusws «0 seouevs & weteusasw 237
Software information
Legalnotes................000 02000 238
Software version (MMI)
Version information...............00- 238
Sound
refer to Adjusting the sound............ 236
Speed limit information
refer to Traffic sign recognition......... 132
Speed limits
refer to Traffic sign recognition......... 132
Speedometer « ssw «secs ze wecen vv amie ve 11,
Speed warning system...............0.. 132
Starting climate control after unlocking..... 86
Starting to drive: < = sess = eens = seus ¢ s ree 89
StGerinG’s x : nas s & Sages ¢ & Sa 7h SES Ts 103
AUGiArIVESCLEGE aici 2 2 sven oo soon wo ore 101
also refer to Steering..............005 103
Steeringilocks. « « sscwne x scans 2 6 swarm 0 ove 88, 103
Steering wheel
Adjusting... ...... 0... e cence eee eee 59
Steering wheel heating................. 85
also refer to Multifunction steering wheel. . 12
Steps for determining correct load limit... 262
Stopover (navigation) « sess «ves ss vows s 202
SUOraGe)s « 2 aes & 2 eee xe emew 7 EE EE Res 76
Storage compartment................0-5 76
Storage compartment in motor compartment .76
Stored stations
Feferto Presets’. « «ccc. se aes de wane ses 216
Streaming
refer to Online media................. 224
Subtitles’\(DVD) seuss es seum 4 ¢ som 2 seme 2 230
Sunshade
Rear window/rear doors.............005 51
ROOP&#39;s = wees «sees yo meee yy Sem oe REY ee 41
also refer to Panoramic glass roof........ Al
SUNWISOMS « sons: = 3 oes 2 o come 2 wom 2 ee < 50
SUSPENSION « nowe + s wees s eee oe eee es ee 102
Audi drive:select’. xsi <x ssw « o sneuess oo a0 101
Swapicalll seas oo enam 2 + cee sv ones oo 180
SWerveassist «woos so mews eo eee oo ewe © x 157
Symbols
Charging equipment............. 0006. 115
Navigation.................0....000. 203
TrathiGeens = ¢ sms = neues & = REE § EHR soe 210
also refer to Indicator lights.............. 7
SYNC (climate control system)............ 83
SYStEMISEELINGS « saws 2 2 aaveu = eeq@my + yar 4 236
T
Tail lights
Cleanings: «a access & + asisans oo excans « 0 amen vo 269
Technicalidatats « i isso + seocinave x ivan a avevom 297
Technical modifications................. 292
Telephone’: « = seuss ¢ s gees eo even yo apes oe 173
Audi phone: boxes + « seco ee ewes ee mews © 175
Connecting acellphone............... 173
Dialing anumber.............--0.---- 179
Options during aphonecall............ 180
Playing music. ......... 0. cece eee eee 223
Temperature display (outside temperature) .. 13
TOXGHAPULE secs 5 & excens 9 % axewens 9 © ewan aw © samen 21:
Text messages
Settings.......... 0.00. eee eee eee 181
Text messaging settings............... 181
also refer to Text messages............ 181
Tie2dOWiHS&#39;: + sess x 2 saues g 2 onewe 5 x mows ¥ 2 gee 79
Tightening specification
Wheel Doltsiinc «0 cus: + i acu 2 mecwee 2 anasee 279
Tightening specification (wheel bolts) .... . 279
TUNMC&#39;s © weeus & ¥ seeue = & eee co eee 2 a ew za 14
Timer (high-voltage battery)............. 114
Tire Mobility System (tire repair set)....... 274
THOS eee eee 248
Loose wheel warning.............-.... 263
LOW=profilestires. sewn x o ssesse © o anevee © sane 264
Repair set.............0... 0.0.00 000- 274
ReplAGiig « sews + x meme = azemn 2 nae & Ree 276