service AUDI Q7 2021 Owner´s Manual

Page 55 of 332

4M1012721BC
Lights and Vision

The B indicator light turns on if the laser lights
are switched on.
The laser lights are switched off when the speed
decreases below approximately 30 mph (50
km/h) or when the high beam assistant switches
the LED headlights off.

Nv WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 123.
— All repair procedures on the headlights must
be performed by an authorized Audi dealer
or authorized Audi Service Facility that will
perform the work according to Audi factory
specifications. Incorrect repairs could result
in eye injury, impair the function, and may
void the vehicle's operating license.
— Opening the laser module is not permitted
and could cause permanent injuries to the
eyes.
— Dangerous exposure to laser beams may oc-
cur if the covers are removed or if the head-
lamp module housing is opened.

G) Tips
— The headlight contains a class 2 laser. The
technical design converts the laser beam so
that there is no danger when it is used for
its intended purpose.
—The laser beam emission from the head-
lamp has been classified in accordance with
IEC 60825-1:2007.
— The possible emission is below the thresh-
old for laser class 2.

Maximum laser beam output: 5W (continu-
ous emission), wavelength range A= 400 nm
- 700 nm.
— The headlamp light functions are rated in
accordance with IEC 62471-5:2015.
— The beam emitted from the headlamp was
classified as risk group 2.
Adjusting the exterior lighting
You can adjust the exterior lighting separately.
The settings depend on the vehicle equipment.
> Applies to: MMI: Select on the home screen:
VEHICLE > Light & Visibility > Exterior light-
ing.
Automatic headlights
You can adjust the following settings in the Auto-
matic
headlights menu:
Activation time - You can adjust if the headlights
switch on Early, Medium, or Late based on the
sensitivity of the light sensor.
High beam assistant - You can switch the high
beam assistant on and off.
Laser lights - You can switch the laser lights on
and off.
Entry/exit lighting
The Entry/exit lighting illuminates the area
around the vehicle when the vehicle is unlocked
or when the driver’s door is opened while the ig-
nition is off. The entry/exit lighting works when it
is dark and when the AUTO light function is
switched on. The front and rear daytime running
lights* switch on automatically each time the ve-
hicle is unlocked regardless of how bright it is
outside the vehicle.
Daytime running lights
USA models: The daytime running lights can be
switched on and off.
Canada models: The daytime running lights can-
not be switched off. The lights activate automati-
cally each time the ignition is switched on.
rgency flashers


Fig. 36 Center console: emergency flashers
53

Page 56 of 332

Lights and Vision

The emergency flashers help to make other driv-
ers aware of your vehicle in dangerous situations.
> Press the A @ button to switch the emergency
flashers on or off.
When the emergency flashers are turned on, the
a and B indicator lights will flash at the same
time.
You can indicate a lane change or a turn when the
emergency flashers are switched on by using the
turn signal lever. The emergency flashers stop
temporarily.
The emergency flashers also work when the igni-
tion is turned off.
@) Tips
You should switch the emergency flashers on
if:
— you are the last car ina traffic jam so that
all other vehicles approaching from behind
can see your vehicle
— your vehicle has broken down or you are
having an emergency
— your vehicle is being towed or if you are tow-
ing another vehicle
Messages
If the 8, indicator light turns on, a bulb has
failed. The displayed message indicates the cause
and possible solutions. If one of the messages re-
mains on, drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
By Audi adaptive light: malfunction! See own-
er's manual
Adaptive light* is not working. The headlights
still function. Drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
Ba Headlight range control: malfunction! See
owner's manual
There is a malfunction in the headlight range
control system, which may cause glare for other
drivers. Drive to an authorized Audi dealer or au-
54
thorized Audi Service Facility immediately to have
the malfunction corrected.
High beam assistant: malfunction! See own-
er's manual
You can still switch the high beams on or off
manually. Drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
High beam assistant: currently unavailable.
Camera view limited due to surroundings. See
owner's manual
This message appears if the camera's visual field
is blocked. The system will switch itself off. Try
switching the systems on later.
a Automatic headlights: malfunction! See
owner's manual
The light/rain sensor is malfunctioning. When
the AUTO light function is on, the low beams will
remain switched on at all times for safety rea-
sons. Drive immediately to an authorized Audi
dealer or authorized Audi Service Facility to have
the malfunction repaired.
Interior lighting
Front interior lighting



Fig. 37 Headliner: interior lighting
Interior lighting buttons
ax — Interior lighting on/off
4 - Door contact switch on/off. The interior light-
ing is controlled automatically.
Touch-sensitive reading lights
> To turn a reading light on or off, touch the sur-
face @ briefly.

Page 62 of 332

Lights and Vision

> Switch the windshield wipers off (position @
=> page 58, fig. 44).
» Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Wiper change po-
sition.
Cleaning the wiper blades
Requirement: the windshield wipers must be in
the wiper blade replacement position.
> Fold the windshield wiper arm away from the
windshield.
> For information on cleaning, see > table on
page 281.
Replacing the wiper blades
Requirement: the windshield wipers must be in
the wiper blade replacement position.
> Fold the windshield wiper arm away from the
windshield.
> Press the locking knob (@) on the wiper blade.
Hold the wiper blade firmly.
> Remove the wiper blade from the windshield
wiper arm mount (2).
> Insert the new wiper blade into the mount on
the wiper arm until it clicks into place.
> Place the wiper arm back on the windshield.
> Exit the wiper blade replacement position.

Z\ WARNING
— For safety reasons, the windshield wiper
blades should be replaced once or twice
each year.
— Dirty windshield wiper blades can impair vi-
sion, which increases the risk of an accident.

@) Note
— The windshield wipers must only be lifted
up when in the wiper blade replacement po-
sition. Otherwise, you risk damaging the
paint on the hood or the windshield wiper
motor.
— You should not move your vehicle or press
the windshield wiper lever when the wiper
arms are folded up from the windshield. The
windshield wipers would move back into
their original position and could damage the
hood and windshield.
60
G) Tips
— You can also use the wiper blade replace-
ment position for other reasons, for exam-
ple if you want to protect the windshield
from icing by using a cover.
— You cannot activate the wiper blade replace-
ment position when the hood is open.
Cleaning/changing the rear wiper blade

RAZ-0637, fi



Fig. 47 Rear window wiper: installing the wiper blade
Cleaning the wiper blades
> Fold the wiper arm away from the rear window.
> For information on cleaning, see > table on
page 281.
Removing the wiper blade
> Fold the wiper arm away from the rear window.
> Remove the wiper blade from its holder.
Installing the wiper blade
> Press the wiper blade mount into the retainer.
> Fold the window wiper arm back onto the rear
window.

Z\ WARNING
For safety reasons, the windshield wiper
blades should be replaced once or twice each
year.
Messages
If the & indicator light turns on, then there is a
windshield wiper malfunction. The message that
is also displayed indicates the cause and possible
solutions. If one of the messages does not turn
off, drive immediately to an authorized Audi

>

Page 63 of 332

4M1012721BC
Lights and Vision

dealer or authorized Audi Service Facility to have
the malfunction repaired.
aS Automatic wipers: malfunction! See owner's
manual
The light/rain sensor is malfunctioning. You can
still control all functions that are not controlled
by the rain sensor using the windshield wiper lev-
er. Drive immediately to an authorized Audi deal-
er or authorized Audi Service Facility to have the
malfunction repaired.
Digital compass
Switching the compass on and off
Applies to: vehicles with digital compass

BFV-0288

©
Fig. 48 Rearview mirror: digital compass is switched on

> To turn the compass on or off, press the button
@ until the compass display in the mirror turns
on or off.
The digital compass only works when the ignition
is turned on. The directions are indicated with ab-
breviations: N (north), NE (northeast), E (east),
SE (southeast), S (south), SW (southwest), W
(west), NW (northwest).
G@) Tips
To prevent inaccurate compass readings, do
not bring any remote controls, electrical devi-
ces or metallic objects near the mirror.
61

Page 65 of 332

4M1012721BC
Sitting correctly and safely

Sitting correctly and
safely
Correct passenger
seating position
General information
As the driver, you are responsible for making sure
every passenger is sitting correctly in their seat
and maintaining this seating position while driv-
ing. Make sure that:
— Every passenger in the vehicle has adjusted his
or her seat correctly > page 63
— The steering wheel is adjusted correctly
=> page 69
— The mirrors are adjusted so that there is a suffi-
cient view of the area around the vehicle
=> page 56
— Every passenger in the vehicle has his or her
head restraint adjusted correctly > page 69
— Every passenger in the vehicle has his or her
safety belt fastened correctly > page 71
— The activation status of the front passenger's
airbag is suitable for the passenger in the front
passenger's seat > page 78
— Children are secured in suitable child safety
seats that are secured to appropriate vehicle
seats > page 80. Read and observe the impor-
tant safety information pertaining to the use of
child safety seats on the front passenger's seat
= A in General information on page 80.
Examples of incorrect seating positions
Safety belts can only provide its optimal protec-
tion when they are routed correctly. Incorrect
seating positions significantly reduce the protec-
tive functions of the safety belts and increase the
risk of injury due to incorrect belt routing.
The following list includes examples of seating
positions that could be dangerous for all vehicle
occupants. This is not a complete list. Audi would
simply like to increase your awareness of the top-
ic. The following points apply when the vehicle is
in motion:
— Never stand inside the vehicle.
— Never stand on the seats.
— Never kneel on the seats.
— Never tilt your backrest too far back.
— Never lean against the instrument panel.
— Never lie down on the rear bench seat.
— Never sit only on the front section of the seat.
— Never sit sideways on the seat.
— Never lean against the window.
— Never place your feet out of the window.
— Never place your feet on the instrument panel.
— Never place your feet on the seat cushion.
— Never ride in the footwell.
— Never sit on the armrests.
— Never drive or ride in a seat without fastening
your safety belt.
— Never ride in the luggage compartment.

ZA\ WARNING
Incorrect seating positions, failure to wear a
safety belt, or being too close to an airbag in-
crease the risk of serious or fatal injury to ve-
hicle occupants, especially if the airbags de-
ploy and come into contact with occupants
who are not seated correctly. Note the impor-
tant information and warnings in the chapters
for the topics given above.
Gi) Tips
— Save your seat profile* > page 75. This al-
lows you to access your personal seat profile
quickly and easily at any time.
— If you or other vehicle passengers have
physical limitations that prevent sitting ina
correct position, modifications to the vehi-
cle may be necessary. For more information,
contact an authorized Audi dealer or author-
ized Audi Service Facility, or call Audi cus-
tomer support at 1-800-822-2834.

Front seats
General information
Make sure that:
— You can press the pedals down completely
while your legs are slightly bent
63

Page 73 of 332

4M1012721BC
Sitting correctly and safely

> Slide the posts on the head restraint down into
the guides until the posts click into place.
> Press the button @) and slide the head restraint
all the way down. It should not be possible to
remove the head restraint from the backrest
without pressing the button.
Safety belts
Each seat is equipped with a three-point safety
belt. Safety belts that are worn correctly are the
most effective way to reduce the risk of serious or
fatal injuries in a collision. Therefore, wear your
safety belt correctly and make sure that all vehi-
cle passengers are also wearing their safety belts
correctly when the vehicle is moving.
Even though your vehicle is equipped with an air-
bag system, every vehicle passenger must still al-
ways wear the appropriate safety belt. In addi-
tion to their normal protective function, safety
belts also hold vehicle occupants in the correct
seating position in the event of a collision so that
the airbags can deploy correctly and provide addi-
tional protection. Safety belts provide protection
during collisions when the airbags do not deploy
or if they have already deployed.

ZA WARNING
The risk of serious or fatal injury increases if
the safety belt is not fastened, if it is worn in-
correctly, or if it is damaged.
— All vehicle occupants, including the driver,
must fasten their safety belts correctly be-
fore every trip and must always keep their
safety belts fastened during the trip, regard-
less of whether the seat is equipped with an
airbag or not. This also applies to children
that are seated in a child safety seat that is
appropriate for their weight and age and
that is secured with a safety belt.
— In the event of a collision, vehicle occupants
that are not wearing safety belts could be
propelled through the vehicle interior and
collide with vehicle components, such as the
steering wheel, instrument panel, wind-
shield, or doors. In some situations, vehicle


occupants could also be ejected from the ve-
hicle. Vehicle occupants in the rear seats
who do not wear safety belts not only en-
danger themselves, but also other people in
the vehicle.
— Only one person may be fastened with a
safety belt at a time. Never secure more
than one person, including children, with a
single safety belt.
— Never allow children or infants to ride on an-
other person's lap and be belted into the
safety belt with them.
— Insert the belt buckle only in the belt latch
belonging to the corresponding seat, so that
the protective function is not impaired.
—To ensure the maximum protective function
of the safety belts, all vehicle passengers
must sit in the correct seating position
=> page 63.
— Check the condition of your vehicle’s safety
belts regularly > page 281. If you find dam-
age to the belt webbing, the belt connec-
tions, the retractor, or the buckle, have the
damaged safety belt replaced by an author-
ized Audi dealer or authorized Audi Service
Facility.
— The safety belts must not be removed or
modified in any way. Do not attempt to re-
pair the safety belts yourself.
— Safety belts that are strained during an acci-
dent must be replaced by an authorized
Audi dealer or authorized Audi Service Facili-
ty.

71

Page 76 of 332

Sitting correctly and safely

Safety belt monitoring system
eB - If the indicator light turns on or flashes, a
safety belt is not fastened or it has been unbuck-
led while driving. Above certain speeds, addition-
al warning tones will sound.
sting the height of the safety belt
é B 2
= + a

Fig. 67 Belt height adjustment for the front seats - safety
belt relay
> To move the belt higher, slide the safety belt re-
lay @ upward.
> To move the belt lower, press the release but-
ton @ and slide the safety belt relay (2) down-
ward.
> To check if the safety belt relay is securely
locked in place, pull firmly on the belt.
@ Tips
You can also adjust the height of the front
seats to change the position of the safety
belts.
Pelee Cea era imately
Belt retractor lock

The safety belts on the rear seats and on the
front passenger seat are equipped with a belt re-
tractor lock.
> If you secure a child safety seat with a safety
belt, the belt retractor lock on the safety belt
may need to be activated. Follow the instruc-
tions from the child safety seat manufacturer.
> When a vehicle passenger has fastened a safety
belt, the belt retractor lock should not be acti-
vated. If the belt retractor lock has been acti-
vated unexpectedly, deactivate it.
74
Deactivating or activating the belt retractor lock
=> page 83.
Safety belt retractor
The safety belts are equipped with an automatic
belt retractor. This automatic retractor allows the
safety belt to be pulled all the way out when the
belt is pulled slowly. However, the automatic re-
tractor locks during sudden braking maneuvers.
It also locks the belts when accelerating, driving
uphill, and driving around curves.
Belt force limiter
Safety belts with belt force limiters reduce the
force placed on the body by the safety belts dur-
ing a collision.
Safety belt pretensioners
Safety belts may be tightened with reversible
belt tensioners when you start driving and in cer-
tain driving situations. If the safety belt is too
loose, it will be tightened so that the belt will
rest closer to the body.
> To switch belt tensioners on or off at the begin-
ning of a trip, select on the home screen: VEHI-
CLE > Seats.
> To access Additional seat settings, swipe left
or
right.
> Switch the Driver seat automatic belt tension-
er or Front passenger seat automatic belt ten-
sioner functions on or off.
In some collisions, pyrotechnic belt tensioners
may secure the safety belts so that they cannot
loosen. This reduces forward movement by the
vehicle passengers.

Z\ WARNING
The pyrotechnic system can only provide pro-
tection during one collision. If the pyrotechnic
belt tensioners deploy, the pretensioning sys-
tem must be replaced by an authorized Audi
dealer or authorized Audi Service Facility.
@ Tips
Smoke may be released when pyrotechnic belt
tensioners deploy. This is not a sign of a vehi-
cle fire.

Page 78 of 332

Sitting correctly and safely


covers could impair the protective function
of the side airbags.
— Damage to the original seat covers in the
side airbag deployment area must always be
repaired by an authorized Audi dealer or au-
thorized Audi Service Facility.
— Airbag system components are installed at
various locations in your vehicle. Incorrect
work or repairs on the vehicle could damage
the airbag system components or impair
their functionality. This may prevent the air-
bags from deploying or cause them to de-
ploy incorrectly in the event of an accident,
which increases the risk of serious or fatal
injuries. Only have an authorized Audi dealer
or authorized Audi Service Facility make re-
pairs or modifications to a vehicle.
— The airbag system can only provide protec-
tion during one collision. If there is another
collision, the airbag system will not deploy
again. If the airbag system has deployed,
have it replaced immediately by an author-
ized Audi dealer or authorized Audi Service
Facility.
— Fine dust may appear if the airbags deploy.
This is completely normal and does not indi-
cate a fire in the vehicle. The fine dust can ir-
ritate the skin and mucous membranes in
the eyes and can cause difficulty breathing,
particularly for individuals who have or have
had asthma or other health issues that af-

76
fect breathing. Exit the vehicle or open the
windows or doors to get access to fresh air.
@) Tips
If you are transporting children in the vehicle,
read the information and follow the safety
precautions > page 80.
Safety systems itoring
The 2] indicator light in the instrument cluster
monitors the safety systems such as the airbags
(including the control modules, sensor, and wir-
ing) and the belt tensioners. It turns on when you
switch the ignition on and turns off after several
seconds.

If the indicator light does not turn on when the
ignition is switched on, does not turn off after
several seconds, or turns on or flashes while driv-
ing, there may be a malfunction in one of the
safety systems. Drive to an authorized Audi deal-
er or authorized Audi Service Facility immediately
to have the malfunction corrected.

ZA WARNING
Have the malfunction in the safety systems in-
spected immediately. Otherwise, there is a
risk that the systems may not activate during
an accident, which increases the risk of seri-
ous or fatal injury.

Page 80 of 332

Sitting correctly and safely

movement of passengers wearing safety belts in
the direction of the impact and thus help to re-
duce the risk of injury. They can help to protect
the head, upper body, and lap, for example. How-
ever, there is the possibility that airbag deploy-
ment can cause injuries.
The airbag system only works when the ignition
is turned on.
If you or other vehicle passengers have physical
limitations that prevent sitting in a correct posi-
tion, modifications to the vehicle may be neces-
sary. For more information, contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty, or call Audi customer support at
1-800-822-2834.
@ Tips
The side curtain airbags in your vehicle have
ejection mitigation functions. This reduces
the risk of being ejected from the vehicle inte-
rior during an accident, especially in the event
of a vehicle rollover.
Advanced airbag system

Fig. 69 Headliner: indicator light to display the status of
the front passenger's airbag
The Advanced Airbag System in your vehicle has
been certified to comply with the requirements
of the United States Federal Motor Vehicle Safety
Standard (FMVSS) 208, as well as Canada Motor
Vehicle Safety Standard (CMVSS) 208 as applica-
ble at the time your vehicle was manufactured.
According to these requirements, the front Ad-
vanced Airbag System on the passenger’s side
has been certified for “suppression” for infants
approximately 12 months old and younger, and
78
for “low risk deployment” for children aged 3 to
6 years old (as defined in the standard).
The advanced airbag system will activate or deac-
tivate the front passenger's airbag based on the
occupancy of the seat. If a front airbag deploys
during an accident, the deployment force will
adapt to the passenger.
Components
The advanced airbag system consists of the fol-
lowing components:
— Front airbags in the steering wheel and in the
instrument panel on the front passenger's side:
these can protect the front passengers during
an accident
— Passenger occupant detection sensor in the
front passenger's seat: this detects if the front
passenger's seat is occupied (for example, by a
person or asmall child in a child safety seat)
— Seat position sensors on the front seats: these
determine the distance between the seat and
the steering wheel or instrument panel
— Sensors in the front seat belt latch: these de-
tect if the safety belts are fastened
— PASSENGER AIR BAG OFF ; ON ® indi-
cator light in the headliner:this indicates if the
front passenger's airbag is activated or deacti-
vated
- ka indicator light in the instrument cluster:
this monitors the function of the Advanced Air-
bag System components to ensure they are
functioning correctly
How the components function together
The passenger occupant detection sensor in the
front passenger's seat detects if the front pas-
senger's seat is occupied. The passenger occu-
pant detection sensor measures the electrical ca-
pacity on the front passenger’s seat. The pas-
senger's airbag is activated or deactivated de-
pending on the electrical capacity that is meas-
ured.
The passenger's airbag is activated if:
— The electrical capacity is higher than the
threshold stored in the control module

Page 81 of 332

4M1012721BC
Sitting correctly and safely

— The electrical capacity is the same as or greater
than the electrical capacity of a typical adult
The passenger's airbag is deactivated if:
— The electrical capacity is lower than the thresh-
old stored in the control module
— The electrical capacity is the same as or less
than the electrical capacity of a typical one-
year-old child in a child safety seat that has
been used for certification in accordance with
FMVSS 208
If the front passenger's airbag is activated, the
PASSENGER AIR BAG ON @ indicator light
will turn on. If the front passenger's airbag is de-
activated, the PASSENGER AIR BAG OFF #;
indicator light will turn on.
The deployment force of the front airbags adapts
based on whether or not the safety belt is used
and the distance between the seat and the steer-
ing wheel/instrument panel. For example, if a
person is too close to the front airbag, the front
airbag will deploy with less force to help reduce
the risk of injury.
Meaning of PASSENGER AIR BAG OFF 3; ON
® indicator light
When the ignition is switched on, the system de-
tects whether the front passenger's seat is occu-
pied. PASSENGER AIR BAG OFF #; ON @
will turn on for several seconds during this proc-
ess. Then it will indicate whether the front pas-
senger's airbag is activated or deactivated.
— PASSENGER AIR BAG OFF #%%;: the front
passenger's airbag is deactivated and will not
deploy in the event of an accident.
— PASSENGER AIR BAG ON ®:: the front pas-
senger's airbag is activated and could deploy in
the event of an accident.
If a change to the occupancy status of the front
passenger's seat is detected
PASSENGER AIR BAG OFF #, ON @ will
flash for several seconds and will then display the
status of the front passenger's airbag.
Always make sure the indicator light corresponds
to the occupancy of the front passenger's seat.
— An adult or individual of similar size in the
front passenger's seat: the front passenger's
airbag must be activated, therefore
PASSENGER AIR BAG ON @ must remain
turned on.
— An individual of smaller size (for example, an
adolescent or small adult) in the front pas-
senger's seat: the front passenger's airbag
must be activated, so
PASSENGER AIR BAG ON @ must stay on.
— Child in a child safety seat on the front pas-
senger's seat: the front passenger's airbag
must be deactivated, so
PASSENGER AIR BAG OFF #¥; must stay on.
— Front passenger's seat not occupied: the front
passenger's airbag must be deactivated, so
PASSENGER AIR BAG OFF %; must stay on.

Z\ WARNING
— An adult or a person with a small stature
(such as a young person or small adult) seat-
ed on the front passenger's seat will not be
protected by the passenger's airbag in the
event of a collision if the passenger's airbag
is deactivated. This increases the risk of in-
jury and death. Always make sure that
PASSENGER AIR BAG ON @ remains on
while driving. If
PASSENGER AIR BAG ON @ does not
turn on, make sure the front passenger is
sitting correctly in the seat > page 63 and
that there is nothing covering the front pas-
senger's seat (such as blankets or pillows).
If PASSENGER AIR BAG ON ®@ still does
not turn on, the front passenger's seat must
not be used. Drive to an authorized Audi
dealer or authorized Audi Service Facility
and have the airbag system inspected.
—Achild ina child safety seat on the front
passenger's seat - especially in a rear-facing
child safety seat - can receive a severe im-
pact if the front passenger's airbag deploys,
which increases the risk of serious or fatal
injury. Always secure child safety seats on
the rear seats. If special circumstances re-
quire the use of a child safety seat on the
front passenger's seat, always make sure

79

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