AUDI Q7 2021 Owner´s Manual

4M1012721BC
Emergency assistance



Removing the caps
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Fig. 182 Wheel: wheel bolts with caps
6 3 0
a +
a



SS)
> Slide the plastic clip from the vehicle tool kit
onto the cap until it engages > fig. 182.
>» Remove the cap with the plastic clip.
Anti-theft wheel bolts
Applies to: vehicles with anti-theft wheel bolts
,
> al) —?
Fig. 183 Anti-theft wheel bolt with cap and adapter


B4H-0470

You need a special adapter in the vehicle tool kit
to remove the anti-theft wheel bolts.
>» Remove the cap (2).
> Slide the adapter @) all the way onto the anti-
theft wheel bolt @.
>» Slide the wheel wrench* from the vehicle tool
kit all the way onto the adapter @).
> Loosen the wheel bolt > page 289.
G) Tips
Note the code number for the wheel bolt
adapter and store it in a safe place separate
from the vehicle. If you need a replacement
adapter, contact an authorized Audi dealer or

D_ You need the matching adapter in order to loosen and
tighten anti-theft wheel bolts* > page 289.

authorized Audi Service Facility and give them
the code number.
Loosening the wheel bolts


B4S-0221

Fig. 184 Wheel: loosening the wheel bolts
> Slide the wheel wrench* from the vehicle tool
kit all the way onto the wheel bolt).
> Turn the wheel bolt approximately one turn to
the left. To achieve the required torque, hold
the
end of the wheel wrench”. If the wheel bolt
will not loosen, press carefully on the wheel
wrench* with your foot. Hold onto the vehicle
securely while doing this and make sure your
footing is stable.


ZA WARNING
To reduce the risk of an accident, only loosen
the wheel bolts gently one turn before raising
the
vehicle with the vehicle jack*.

289

Emergency assistance

Raising the vehicle
Applies to: vehicles with vehicle jack


B4M-0178
Fig. 185 Sill panels: markings


ft. +.
ig
B
a ES


Fig. 186 Sill: positioning the vehicle jack
> Place the vehicle jack from the vehicle tool kit
ona firm surface. Use a flat, stable support if
necessary. On a slippery surface such as tile,
you should use a non-slip pad such as a rubber
mat > /\.
> Find the marking on the sill that is closest to
the tire that will be changed > fig. 185. Behind
the marking, there is a lifting point on the side
sill for the vehicle jack.
> Using the hex socket wrench (3) from the vehi-
cle tool kit, turn the vehicle jack under the lift-
ing point on the side sill until it is high enough
that the arm @ 9 fig. 186 is under the desig-
nated plastic mount.
> Align the vehicle jack so the arm @ engages in
the designated Lifting point in the door sill and
the base (2) lies flat on the ground. The base 2)
must be directly under the mounting point (@).
> To lift the vehicle, position the ratchet @) from
the vehicle tool kit with the correct side on the
hex socket wrench @).
> Move the ratchet (@) clockwise back and forth
until the wheel lifts up slightly from the
ground.
290

AN WARNING
—To reduce the risk of injury, make sure no
one is in the vehicle before raising it.
— Make sure the vehicle jack is stable. The risk
of injury is increased when the ground is
slippery or soft, because the vehicle jack
could slide or sink.
— Only raise your vehicle with the vehicle jack
provided by the factory. If you use a vehicle
jack designed for another vehicle, your vehi-
cle could slip and cause injury.
— Position the vehicle jack only at the desig-
nated mounting points on the side sill and
align the jack. Otherwise, the vehicle jack
could slip and cause an injury if it does not
have sufficient hold on the vehicle.
—To reduce the risk of injury, do not raise any
other vehicles or other loads using the vehi-
cle jack provided by the factory.
— Applies to: vehicles with air suspension:
Changes in temperature or load can affect
the height of the stopped vehicle.
—To reduce the risk of an accident, never start
the engine when the vehicle is raised.
—To reduce the risk of injury, no work should
be performed under the vehicle while it is
raised.

@) Note
Do not lift the vehicle by the sill. Position the
vehicle jack only at the designated mounting
points on the side sill. Otherwise, your vehicle
could be damaged.

4M1012721BC
Emergency assistance

Removing and installing a wheel
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B8K-1477


Removing a wheel
> Remove the top wheel bolt completely using
the hex socket in the screwdriver handle from
the vehicle tool kit > fig. 187 and place it ona
clean surface.
> Then install the alignment pin from the vehicle
tool kit by hand in the empty wheel bolt hole
> fig. 188”.
> Remove the rest of the wheel bolts.
> Remove the wheel >(). The alignment pin re-
mains in the hole while doing this.
Installing a wheel
Read the directions on > page 291 when instal-
ling unidirectional tires.
> Slide the wheel on over the alignment pin >@.
> Install the wheel bolts and tighten them gently
using the hex socket.
> Remove the alignment pin and tighten the re-
maining wheel bolt.

D Applies to: vehicles with ceramic brake rotors*: Use a sec-
ond alignment pin* from the vehicle tool kit for the lowest
hole according to the steps described for the first align-
ment pin.
> Carefully lower the vehicle using the vehicle
jack*.
> Tighten the wheel bolts in a diagonal pattern
using the wheel wrench*.
The wheel bolts must be clean and loosen and
tighten easily. Check the contact surfaces for the
wheel and hub. Contaminants on these surfaces
must be removed before installing the wheel.

ZX WARNING
— Read and follow the important information
and notes under > page 266.
— Never use the hex socket in the screwdriver
handle to tighten the wheel bolts. Using the
hex
socket will not achieve the required
tightening torque, which increases the risk
of an accident.
() Note
When removing or installing the wheel, the
rim could hit the brake rotor and damage the
rotor. Work carefully and have a second per-
son help you.
Unidirectional tires
A unidirectional tire profile is identified by arrows
on the tire sidewall that point in the running di-
rection. You must always maintain the specified
running direction. This is necessary to ensure the
tire's optimal performance in regard to adhesion,
running noise, and friction, and to reduce the risk
of
hydroplaning.

To benefit fully from the advantages of the uni-
directional tire design, you should replace faulty
tires as soon as possible and restore the correct
running direction on all of the tires.
> Reinstall the caps on the wheel bolts if necessa-
ry.
291
>

Emergency assistance

> Store the vehicle tool kit in its designated
place.
> Store the replaced tire securely in the luggage
compartment > page 87.
> Check the tire pressure on the installed wheel
as soon as possible.
> Correct the tire pressure and store it in the MMI
=> page 278.
> The wheel bolt tightening specification must be
120 ft lbs (160 Nm). Have it checked as soon as
possible with a torque wrench. Drive carefully
until then.
> Have the faulty wheel replaced as quickly as
possible.
Jump starting
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
If the engine does not start because the vehicle
battery is drained, you can jump start your vehi-
cle using another vehicle. Jump start cables are
needed to do this.
Both vehicle batteries must have 12 V nominal
voltage. The voltage capacity (Ah) of the vehicle
battery that is giving power must not be less
than the capacity of the drained vehicle battery.
Jump start cable
Only use a jump start cable with a large enough
diameter. Note the manufacturer's specifica-
tions.
Only use a jump start cable with insulated termi-
nal clamps.
Positive cable - usually red.
Negative cable - usually black.

ZA WARNING
— A drained battery can freeze at tempera-
tures around 32 °F (0 °C). If the vehicle bat-
tery is frozen, it must be thawed before con-
necting the jump start cables. If it is not,
the risk of an explosion and chemical burns

292


increases. After jump starting the vehicle,
drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to
have the vehicle battery checked.
— Read the warnings when working in the en-
gine compartment > page 245.
— Handling the jump start cables incorrectly
may cause the vehicle battery to explode
and lead to serious injuries.

@) Note
Jump start cables can cause considerable
damage to the vehicle electrical system if
they are connected incorrectly.
Gi) Tips
— There must be no contact between the
vehicles, or else voltage could flow when
connecting the positive terminal and drain
the vehicle battery of the vehicle providing
the jump start.
— The drained vehicle battery must be con-
nected correctly to the electrical system.
— Switch off electrical equipment that is not
needed.

4M1012721BC
Emergency assistance


Both jump start cables must be connected in the
correct order.

Fig. 189 Engine compartment: connectors for jump start
cables or a charger



Fig. 190 Connecting the jump start cables
The jump start cable connections are located in
the engine compartment.
Follow the information about the vehicle battery
=> page 254.
Connecting the positive cable (red) to the
positive terminal
> Open the red cover on the positive terminal
> fig. 189.
1. Attach one end of the positive cable (red) to
the jump-start pin @ 9° fig. 190 on your vehi-
cle.
2. Attach the other end of the positive cable
(red) to the positive terminal @ on the pow-
er source.
Connecting the negative cable (black) to the
negative terminal
3. Attach one end of the negative cable (black)
to the negative terminal @) on the power
source.
4. Attach the other end of the negative cable
(black) to the jump-start pin @ on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.

ZA\ WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
—The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.

@) Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
293

Emergency assistance

@) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
294
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA\ WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.
C) Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
G) Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
=> page 102.
— Switch Audi pre sense* off > page 154 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 294.

4M1012721BC
Emergency assistance

Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 295,
=> page 296.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 53. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 108.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.


ZA WARNING
— Never tow a vehicle using a tow bar or tow-
ing cable if the vehicle does not have electri-
cal power.
— If the vehicle runs out of power while it is
being towed, stop towing the vehicle imme-
diately and consult an authorized Audi deal-

er or qualified repair facility.

ing loop

Fig. 192 Front bumper: installing the towing loop (version
2)
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 286.
>» Press the cap inward with brief, strong pressure
> fig. 191 or > fig. 192. The cap will loosen
from the bumper.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
> After using, place the towing loop back in the
vehicle tool kit.

Z\ WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.

G) Tips
Depending on the model, the shape of the cap
can vary.
295

Emergency assistance

Rear towing loop



Fig. 193 Rear bumper: installing the towing loop
Vehicles with a towing loop
On vehicles without a factory-installed trailer
hitch*, the towing loop threads are located on
the right rear side of the bumper.
> Remove the towing loop from the vehicle tool
kit > page 286.
> Press the cap inward with brief, strong pressure
=> fig. 193. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
> After using, place the towing loop back in the
vehicle tool kit.
Vehicles with a trailer hitch*
> Attach the tow bar or the towing cable to the
trailer hitch.
Vehicles with a factory-installed trailer hitch* are
not equipped with towing loop threads at the
rear.

ZA WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
@) Note
To reduce the risk of damaging the trailer
hitch*, only use suitable tow bars that are
compatible with it. If a tow bar is not availa-
ble, you can use a towing cable.

296
@ Tips
Depending on the model, the shape of the cap
can vary.

4M1012721BC
Fuses and bulbs



Fig. 195 Driver’s side cockpit: cover ©, left side of luggage
compartment: cover (©) (opening on the right only in
vehicles with plug-in hybrid drive*)
A fuse that has blown will have metal strips that
have burned through.
The fuses are located in the left footwell under
the foot rest (left-hand drive vehicle or be-
hind the cover (right-hand drive vehicle) Addi-
tional fuses are located on the front side of the
cockpit (driver's side) (© and under a cover in the
luggage compartment (0).



> Switch the ignition and all electrical equipment
off.
> Check the table that follows to see which fuse
belongs to the equipment.
> Remove the screwdriver and the reversible Torx
bit from the vehicle tool kit > page 286.
> Remove the footrest or the corresponding cov-
er.
> Remove the colored plastic clip from the fuse
panel, if necessary.
> Remove the clip from the rear side of the cover

» Remove the fuse using the clip.
> Replace the blown fuse only with a fuse that
has the same amp rating.
> Reinstall the plastic bracket.
>» Reattach the footrest or the cover.
Fuse color identification







Color Current rating
in amps
Black 1
Gray 2
Purple 3
Pink 4
Light brown 5
Brown AS
Red 10
Light blue 15
Yellow 20
White ortransparent |25
Light green 30
Teal 35
Orange 40

297

Fuses and bulbs

ZA\ WARNING
Do not repair fuses and never replace a blown
fuse with one that has a higher amp rating.
This can cause damage to the electrical sys-
tem and increases the risk of fire.
@) Note
If a new fuse burns out again shortly after you
have installed it, have the electrical system
checked as soon as possible by an authorized
Audi dealer or authorized Audi Service Facili-
ty.
@) Tips
— The following table does not list fuse loca-
tions that are not used.
— Some of the equipment listed in the follow-
ing tables applies only to certain model ver-
sions or certain optional equipment.



Fig. 197 Front passenger's footwell (right-hand drive vehi-
cle): fuse panel with plastic clip

(brown) nT <7 wo @ 7 oo 3 o

Zz ° . | Equipment

Catalytic converter heating

Engine components

Engine components

Engine components

Brake light sensor

Engine components

Engine components

Engine components

WOlLOlINI
AD)
M|ASWIN/
PR
Engine components

B o Oil pressure sensor, oil temperature sensor

Bb BR Engine components

BR N Engine components

b Ww Engine cooling

BE R Engine control module

B wn Engine sensors
Bb a Fuel pump



panel with plastic clip Fuse


No. | Equipment

1 {Ignition coils



3 | High-voltage heating

298