BMW X5 2013 E70 Owner's Manual

ConnectedDriveVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
TeleService
General information
TeleService supports communication with
your service center.▷Data on the vehicle's service requirements
can be sent directly to the service center.
In this way, the service center can plan its
work in advance. This shortens the dura‐
tion of the service appointment.▷In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance.▷The service varies by country.▷Connection costs may ensue.▷Services may be restricted abroad.
Requirements
▷BMW Assist is activated.
If BMW Assist is not activated, a mobile
phone that has been recommended by
BMW for TeleService and that is config‐
ured for mobile data communication must
be connected with the vehicle.▷Wireless reception is available.▷The ignition is switched on.Using TeleService
TeleService is typically activated in the vehicle.
Even if TeleService is not active, a voice con‐
tact to Roadside Assistance is still possible.
To continue using or to deactivate the serv‐
ices, please contact your service partner or the
BMW customer hotline.
Concierge service
General information The BMW Assist Concierge service offers in‐
formation on events, gas stations, and hotels,
and provides phone numbers and addresses.
Hotels can be booked directly by the BMW As‐
sist Concierge service. The Concierge service
is part of the optional Convenience Plan.
Starting the Concierge service1."BMW Assist" or "ConnectedDrive"2."Concierge"3."Start service"
A voice connection is established with the
BMW Assist Concierge service. Phone num‐
bers and addresses can be transmitted to the
vehicle.
Messages Information on messages, refer to page 252.
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Roadside Assistance
At a glance BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐ down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 85.
Starting Roadside Assistance without
TeleService1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"
The Roadside Assistance number is dis‐
played. If the mobile phone is paired, a
connection is established to Roadside As‐
sistance.
Starting Roadside Assistance with
TeleService
General information
In vehicles equipped with TeleService, support
is first offered by TeleService Diagnosis and
then, if necessary, by TeleService Help.
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"3."Start service"
TeleService Diagnosis
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
BMW Online
At a glance
A business search can be opened via BMW
Online.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trade‐
mark of ACCESS CO., LTD., in Japan and
other countries.
This software is based in part on the work of
the Independent JPEG Group.
Requirements
▷Subscription to the optional Convenience
Plan.▷The date setting on the Control Display is
current.▷The vehicle is located within wireless net‐
work coverage.Seite 262CommunicationConnectedDrive262
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Starting BMW Online1."BMW Assist" or "ConnectedDrive"2."BMW Online"3.If necessary, "OK".
The BMW Online home page is displayed.
Operating BMW Online
To start a search:
▷Turn the controller to highlight an element.▷Press the controller to display an element.
Opening the start page
1.Open "Options".2."Display start page"
Loading a new page
1.Open "Options".2."Reload"
Cancel
1.Open "Options".2."Cancel loading"Customer Relations
At a glance Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with TeleService1."BMW Assist" or "ConnectedDrive"2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
Vehicle equipped with TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"3."Start service"
Service Request At a glance
Sends information to your service partner to
request the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"2."Service Request"Seite 263ConnectedDriveCommunication263
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3."Start service"
A Service Request can be started via a Check
Control message, refer to page 85.
Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your serv‐
ice partner prior to the service deadline. If pos‐
sible, the service partner will contact you and a
service appointment can be arranged.
To check when your service partner was noti‐
fied:
1."Vehicle Info"2."Vehicle status"3.Open "Options".4."Last Service Request"
TeleService Report
Transmits technical data when needed from
your vehicle to BMW at regular intervals; these
are evaluated for the continued development
of BMW products.
TeleService Report is activated in vehicles that
meet certain technical conditions and that
have a current ConnectedDrive subscription; it
is free of charge.
Neither personal nor position data are trans‐
mitted.
To check when your service partner was noti‐
fied:1."Vehicle Info"2."Vehicle status"3."Options"4."Last Teleservice Info"
Services status
Displaying available services Display of all services available in the vehicle.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Available services"
Updating BMW Assist
Manual update of TeleService.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Update BMW Assist"Seite 264CommunicationConnectedDrive264
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Data transfer
During the updating of BMW services, display
the status of the data transfer.1."BMW Assist" or "ConnectedDrive"2.Open "Options".3."Data transfer"
Apps
At a glance Certain software applications of a suitable mo‐
bile phone can be integrated in the vehicle.
These software applications are displayed on
the Control Display.
They are operated via iDrive.
Requirements
▷The mobile phone is suitable.▷The mobile phone operating system sup‐
ports the software applications of Apps.▷Software applications are installed on the
mobile phone and ready to use.▷Corresponding mobile wireless contract.
Any additionally incurred costs are not a
part of Apps.▷Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Information about suitable mobile phones,
available software applications and their instal‐
lation can be found at www.bmw.com/connec‐
tivity or at the service center.
Create the entries.
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants and other road users may be put in dan‐
ger because of the distraction from driving.
For reasons of safety, some software applica‐
tions are usable only while the vehicle is sta‐
tionary.◀
Operating Apps1.Connect the mobile phone via the snap-in
adapter or via the USB audio interface.2."ConnectedDrive"3.Select the desired software application.
Displaying status
Information about the currently available soft‐
ware applications can be displayed.
1."ConnectedDrive"2."BMW apps"
Notes
▷The ranges of Apps that can be displayed
on the Control Display depend on the
range of installed software applications on
the mobile phone.▷The data transmission of the software ap‐
plications from the mobile phone to the ve‐
hicle can last some time. Some software
applications depend on the speed of the
available Internet connection of the mobile
phone.▷Some mobile phones cannot simultane‐
ously use Apps and the Bluetooth hands-
free system.
If necessary, restart the software applica‐
tion on the mobile phone after a phone
conversation.Seite 265ConnectedDriveCommunication265
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Mobility
In order to always ensure your mobility, you will find important information on operating fluids,wheels and tires, maintenance and Roadside Assistance in the following.Online Edition for Part no. 01 40 2 918 395 - III/13

RefuelingVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
General information Refuel promptly
At the latest, refuel at a range below
30 miles/50 km; otherwise, the engine function
is not ensured and damage may occur.◀
For Diesel engines
The filler neck is designed for refueling at die‐
sel fuel pumps.
Notes Switch off the engine before refuelingAlways switch off the engine before refu‐
eling; otherwise, fuel cannot be added to the tank and a message will be displayed.◀
Observe when handling fuel▷Take all precautionary measures and
observe all applicable regulations
when handling fuel.▷Do not carry any spare fuel containers in
your vehicle. They can develop a leak and
cause an explosion or cause a fire in the
event of an accident.◀Fuel cap
Opening1.Briefly press the rear edge of the fuel filler
flap.2.Turn the fuel cap counterclockwise.3.Place the fuel cap in the bracket attached
to the fuel filler flap.
Closing
1.Fit the fuel cap and turn it clockwise until
you clearly hear a click.2.Close the fuel filler flap.
Do not pinch the retaining strap
Do not pinch the retaining strap attached
to the cap; otherwise, the cap cannot be
closed properly and fuel vapors can escape.◀
A message is displayed if the cap is loose or missing.
Manually unlocking fuel filler flap
In the event of a malfunction, the fuel filler flap
can be released manually:
1.Open the right-hand side panel in the
cargo area.Seite 268MobilityRefueling268
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2.Pull the knob with the gas pump symbol.
Observe the following when
refueling
When refueling, insert the filler nozzle com‐
pletely into the filler pipe. Lifting up the fuel
pump nozzle during refueling causes:
▷Premature pump shutoff.▷Reduced efficiency in the fuel-vapor recov‐
ery system.
The fuel tank is full when the filler nozzle clicks
off the first time.
Do not overfill the fuel tank
Do not overfill the fuel tank; otherwise,
escaping fuel may harm the environment or
damage the vehicle.◀
Handling fuels
Follow the safety instructions provided at
gas stations; otherwise, there is a danger of
personal injury and property damage.◀
Fuel tank capacity
Approx. 22.5 US gallons/85 liters, including the
reserve capacity of approx. 2.1 US gallons/
8 liters.
X5 xDrive50i/X6 xDrive50i: reserve capacity of
approx. 3.2 gallons/12 liters.
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FuelVehicle equipmentThis chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
Fuel quality
Gasoline For the best fuel economy, the gasoline should
be sulfur-free or very low in sulfur content.
Do not use fuels that are labeled at the fuel
pump as containing metals.
Only refuel with lead-free gasoline with‐
out metal additives
Do not refuel with leaded gasoline or gasoline
with metal additives, e. g., manganese or iron;
otherwise, the catalytic converter and other
components will be permanently damaged.◀
Fuels with a maximum ethanol content of
10 %, i.e., E10, may be used for refueling.
The ethanol should fulfill the following quality
standards:
US: ASTM 4806–xx
CAN: CGSB-3.511–xx
xx: always adhere to the currently applicable
standard.
Do not refuel with ethanol E85
Do not refuel with E85, i.e., fuel with an
ethanol content of 85 %, or with Flex Fuel, as
this would damage the engine and fuel supply
system.◀The engine is knock controlled. Therefore, you
can refuel with different gasoline qualities.
Recommended fuel quality
BMW recommends AKI 91.
Minimum fuel grade
BMW recommends AKI 89.
Minimum fuel grade
Do not fill up with fuel below the speci‐
fied minimum quality; otherwise, the engine
may not run properly.◀
If you use gasoline with this minimum AKI Rat‐
ing, the engine may produce knocking sounds
when starting at high outside temperatures.
This has no effect on the engine life.
Minimum fuel grade
The use of poor-quality fuels may result
in harmful engine deposits or damage. Addi‐
tionally, problems relating to drivability, start‐
ing and stalling, especially under certain envi‐
ronmental conditions such as high ambient
temperature and high altitude, may occur.
If drivability problems are encountered, we rec‐
ommend switching to a high quality gasoline
brand and a higher octane grade — AKI num‐
ber — for a few tank fills. To avoid harmful en‐
gine deposits, it is highly recommended to
purchase gasoline from BP or Top Tier retail‐
ers.
Failure to comply with these recommendations
may result in the need for unscheduled main‐
tenance.◀
Diesel
Ultra-Low Sulfur Diesel
The engine of your BMW is designed for diesel
with a low sulfur content:Seite 270MobilityFuel270
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