BUICK ENCORE 2021 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
160 Climate Controls
The following are climate control settings
that use more fuel:
.Defrost mode
.Extreme temperature settings
.High fan speed settings
To help reduce fuel usage:
.Select a temperature setting that is
higher in hot weather and lower in cold
weather.
.Turn off the air conditioning when it is
not needed.
.Only use defrost to clear the windows.
9: Turn the knob clockwise or
counterclockwise to increase or decrease the
fan speed. Turn the knob completely to 0 to
turn off the fan and air conditioning
compressor.
Temperature Control : Turn the knob
clockwise or counterclockwise to increase or
decrease the temperature setting.
Air Delivery Mode Control : Press
[,Y,
or
Xto change the direction of the airflow.
Air delivery mode settings can be combined.
An indicator light comes on in the selected
mode button.
[: Air is directed to the floor outlets.
Y:Air is directed to the instrument panel
outlets.
X: Air is directed to the windshield and
side window vents.
0: Press to clear the windshield of fog or
frost more quickly. Air is directed to the
windshield.
For best results, clear all snow and ice from
the windshield before defrosting.
Do not drive the vehicle until all the
windows are clear.
Air Conditioning
#: Press to turn the air conditioning on or
off. If the fan is turned off or the outside
temperature falls below freezing, the air
conditioner will not run and the indicator
light turns off.
h: Press to turn on the recirculation. An
indicator light comes on. Air is recirculated
inside the vehicle. It helps to quickly cool
the air inside the vehicle or reduce entry of
outside air and odors. To improve fuel
efficiency and to cool the vehicle faster,
recirculation may be automatically selected
in warm weather when the temperature is
set to the coldest setting. The recirculation light will not come on. Press
hto select
recirculation; press it again to select
outside air.
Rear Window and Outside Mirror
Defogger
1: Press to turn the rear window and
outside mirror defogger on or off. An
indicator light comes on to show that the
feature is on.
The defogger only works when the ignition
is on. The rear window defogger turns off
after about 15 minutes. It can also be turned
off by pressing
1again or by turning the
ignition off or to ACC/ACCESSORY.
Do not drive the vehicle until all the
windows are clear.
If equipped with heated outside mirrors,
they turn on with the rear window defogger
and help to clear fog or frost from the
surface of the mirror. See Heated Mirrors
0 20.
Caution
Do not use a razor blade or sharp object
to clear the inside rear window. Do not
adhere anything to the defogger grid
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Climate Controls 161
Caution (Continued)
lines in the rear glass. These actions may
damage the rear defogger. Repairs would
not be covered by the vehicle warranty.
Air Vents
Use the louvers located on the air vents to
change the direction of the airflow.
Use the thumbwheels near the air vents to
control the amount of airflow or to shut off
the airflow.
Operation Tips
.Keep all outlets open whenever possible
for best system performance.
.Keep the paths under all seats clear of
objects to help circulate the air inside the
vehicle more effectively.
.Clear away any ice, snow, or leaves from
the air inlets at the base of the
windshield that can block the flow of air
into the vehicle.
.Clear snow off the hood to improve
visibility and help decrease moisture
drawn into the vehicle.
.Use of non-GM approved hood deflectors
can adversely affect the performance of
the system.
Maintenance
Air Intake
Clear away any ice, snow, or leaves from
the air intake at the base of the windshield
that can block the flow of air into the
vehicle.
Passenger Compartment Air Filter
The filter removes dust, pollen, and other
airborne irritants from outside air that is
pulled into the vehicle.
The filter should be replaced as part of
routine scheduled maintenance. See
Maintenance Schedule0267. To find out
what type of filter to use, see Maintenance
Replacement Parts 0276.
1. Open the glove box completely and disconnect the damper on the
outboard side.
2. Push in both sides of the glove box andpull to remove.
3. Open the filter cover by releasing tabson both sides and pulling up the cover.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
162 Climate Controls
4. Replace the air filter.
5. Close the air filter cover and reinstall theglove box.
See your dealer if additional assistance is
needed.
Service
All vehicles have a label underhood that
identifies the refrigerant used in the vehicle.
The refrigerant system should only be
serviced by trained and certified technicians.
The air conditioning evaporator should never
be repaired or replaced by one from a
salvage vehicle. It should only be replaced
by a new evaporator to ensure proper and
safe operation.
During service, all refrigerants should be
reclaimed with proper equipment. Venting
refrigerants directly to the atmosphere is
harmful to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite, or other
health-based concerns.
The air conditioning system requires periodic
maintenance. See Maintenance Schedule
0 267.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 163
Driving and Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . . . . . . . . . . . 164
Driving Environment . . . . . . . . . . . . . . . . . . . 164
Vehicle Design . . . . . . . . . . . . . . . . . . . . . . . . . 164
Driving for Better Fuel Economy . . . . . . . 164
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 164
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 165
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 165
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 165
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 167
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 167
Driving on Wet Roads . . . . . . . . . . . . . . . . . 167
Hill and Mountain Roads . . . . . . . . . . . . . . 168
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 169
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 169
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 170
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 173
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 174
Starting the Engine . . . . . . . . . . . . . . . . . . . . 175
Winter Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 177
Retained Accessory Power (RAP) . . . . . . . 178
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 178
Shifting out of Park . . . . . . . . . . . . . . . . . . . 179Parking over Things That Burn . . . . . . . . 180
Extended Parking . . . . . . . . . . . . . . . . . . . . . . 180
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 180
Running the Vehicle While Parked . . . . . 181
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . . 181
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 183
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 183
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . 184
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . 185
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 186
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 188
Rear Vision Camera (RVC) . . . . . . . . . . . . . 190
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Side Blind Zone Alert (SBZA) . . . . . . . . . . . 194
Lane Departure Warning (LDW) . . . . . . . . 195
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 196
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 196
Fuels in Foreign Countries . . . . . . . . . . . . . 197
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 197
Filling the Tank (Capless Fuel Fill) . . . . . . 197
Filling the Tank (Capped Fuel Fill) . . . . . 198
Filling a Portable Fuel Container . . . . . . 200
Trailer Towing
General Towing Information . . . . . . . . . . 200
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . 200

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
164 Driving and Operating
Driving Information
Driver Behavior
Driving is an important responsibility. Driver
behavior, the driving environment, and the
vehicle's design all affect how well a vehicle
performs.
Being aware of these factors can help in
understanding how the vehicle handles and
what can be done to avoid many types of
crashes, including a rollover crash.
Most serious injuries and fatalities to
unbelted occupants can be reduced or
prevented by the use of seat belts. In a
rollover crash, an unbelted person is
significantly more likely to die than a
person wearing a seat belt. In addition,
avoiding excessive speed, sudden or abrupt
turns, and drunken or aggressive driving can
help make trips safer and avoid the
possibility of a crash.
Driving Environment
Be prepared for driving in inclement
weather, at night, or during other times
where visibility or traction may be limited,such as on curves, slippery roads, or hilly
terrain. Unfamiliar surroundings can also
have hidden hazards.
Vehicle Design
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
This is because they have a higher ground
clearance and a narrower track or shorter
wheelbase than passenger cars, which makes
them more capable for off-road driving.
While these design characteristics provide
the driver with a better view of the road,
these vehicles do have a higher center of
gravity than other types of vehicles.
A utility vehicle does not handle the same
as a vehicle with a lower center of gravity,
like a car, in similar situations.
Safe driver behavior and understanding of
the environment can help avoid a rollover
crash in any type of vehicle, including utility
vehicles.
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible:
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 165
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 032.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they may do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with impaired
driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs and then
driving is very dangerous. Your reflexes,
perceptions, attentiveness, and judgment
can be affected by even a small amount
of alcohol or drugs. You can have a
serious —or even fatal —collision if you
drive after drinking or taking drugs.
Do not drive while under the influence of
alcohol or drugs, or ride with a driver
who has been drinking or is impaired by
drugs. Find alternate transportation
home; or if you are with a group,
designate a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control a
vehicle while driving.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
166 Driving and Operating
Braking
Braking action involves perception time and
reaction time. Deciding to push the brake
pedal is perception time. Actually doing it is
reaction time.
Average driver reaction time is about
three-quarters of a second. In that time, a
vehicle moving at 100 km/h (60 mph) travels
20 m (66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind include:
.Keep enough distance between you and
the vehicle in front of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while the vehicle is
being driven, brake normally but do not
pump the brakes. Doing so could make the
pedal harder to push down. If the engine
stops, there will be some power brake assist
but it will be used when the brake is
applied. Once the power assist is used up, it
can take longer to stop and the brake pedal
will be harder to push.
Steering
Caution
To avoid damage to the steering system,
do not drive over curbs, parking barriers,
or similar objects at speeds greater than
3 km/h (1 mph). Use care when driving
over other objects such as lane dividers
and speed bumps. Damage caused by
misuse of the vehicle is not covered by
the vehicle warranty.
Electric Power Steering
The vehicle has electric power steering.
It does not have power steering fluid.
Regular maintenance is not required. If power steering assist is lost due to a
system malfunction, the vehicle can be
steered, but may require increased effort.
See your dealer if there is a problem.
If the steering wheel is turned until it
reaches the end of its travel and is held
against that position for an extended period
of time, power steering assist may be
reduced.
If the steering assist is used for an extended
period of time while the vehicle is not
moving, power assist may be reduced.
Normal use of the power steering assist
should return when the system cools down.
See your dealer if there is a problem.
Curve Tips
.Take curves at a reasonable speed.
.Reduce speed before entering a curve.
.Maintain a reasonable steady speed
through the curve.
.Wait until the vehicle is out of the curve
before accelerating gently into the
straightaway.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 167
Steering in Emergencies
.There are some situations when steering
around a problem may be more effective
than braking.
.Holding both sides of the steering wheel
allows you to turn 180 degrees without
removing a hand.
.The Antilock Brake System (ABS) allows
steering while braking.
Off-Road Recovery
The vehicle's right wheels can drop off the
edge of a road onto the shoulder while
driving. Follow these tips:1. Ease off the accelerator and then,
if there is nothing in the way, steer the
vehicle so that it straddles the edge of
the pavement.
2. Turn the steering wheel about one-eighth of a turn, until the right front
tire contacts the pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three control
systems:
.Braking Skid —wheels are not rolling.
.Steering or Cornering Skid —too much
speed or steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much throttle
causes the driving wheels to spin.
Defensive drivers avoid most skids by taking
reasonable care suited to existing conditions,
and by not overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow these
suggestions:
.Ease your foot off the accelerator pedal
and steer the way you want the vehicle
to go. The vehicle may straighten out. Be
ready for a second skid if it occurs.
.Slow down and adjust your driving
according to weather conditions. Stopping
distance can be longer and vehicle control
can be affected when traction is reduced
by water, snow, ice, gravel, or other
material on the road. Learn to recognize
warning clues —such as enough water,
ice, or packed snow on the road to make
a mirrored surface —and slow down
when you have any doubt.
.Try to avoid sudden steering, acceleration,
or braking, including reducing vehicle
speed by shifting to a lower gear. Any
sudden changes could cause the tires to
slide.
Remember: Antilock brakes help avoid only
the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce vehicle
traction and affect your ability to stop and
accelerate. Always drive slower in these
types of driving conditions and avoid driving
through large puddles and deep-standing or
flowing water.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
168 Driving and Operating
{Warning
Wet brakes can cause crashes. They
might not work as well in a quick stop
and could cause pulling to one side. You
could lose control of the vehicle.
After driving through a large puddle of
water or a car/vehicle wash, lightly apply
the brake pedal until the brakes work
normally.
Flowing or rushing water creates strong
forces. Driving through flowing water
could cause the vehicle to be carried
away. If this happens, you and other
vehicle occupants could drown. Do not
ignore police warnings and be very
cautious about trying to drive through
flowing water.
Hydroplaning
Hydroplaning is dangerous. Water can build
up under the vehicle's tires so they actually
ride on the water. This can happen if the
road is wet enough and you are going fast
enough. When the vehicle is hydroplaning, it
has little or no contact with the road.There is no hard and fast rule about
hydroplaning. The best advice is to slow
down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet weather
driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping equipment in
good shape.
.Keep the windshield washer fluid reservoir
filled.
.Have good tires with proper tread depth.
See
Tires 0232.
.Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through mountains
is different than driving on flat or rolling
terrain. Tips include:
.Keep the vehicle serviced and in good
shape.
.Check all fluid levels, brakes, tires, cooling
system, and transmission.
.Shift to a lower gear when going down
steep or long hills.
{Warning
Using the brakes to slow the vehicle on a
long downhill slope can cause brake
overheating, can reduce brake
performance, and could result in a loss of
braking. Shift the transmission to a lower
gear to let the engine assist the brakes
on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral) or with
the ignition off is dangerous. This can
cause overheating of the brakes and loss
of steering assist. Always have the engine
running and the vehicle in gear.
.Drive at speeds that keep the vehicle in
its own lane. Do not swing wide or cross
the center line.
.Be alert on top of hills; something could
be in your lane (e.g., stalled car, crash).
.Pay attention to special road signs (e.g.,
falling rocks area, winding roads, long
grades, passing or no-passing zones) and
take appropriate action.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 169
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and the road
creates less traction or grip, so drive
carefully. Wet ice can occur at about 0 °C
(32 °F) when freezing rain begins to fall.
Avoid driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating too quickly
causes the wheels to spin and makes the
surface under the tires slick.
.Turn on Traction Control. SeeTraction
Control/Electronic Stability Control 0185.
.The Antilock Brake System (ABS) improves
vehicle stability during hard stops, but
the brakes should be applied sooner than
when on dry pavement. See Antilock
Brake System (ABS) 0184.
.Allow greater following distance and
watch for slippery spots. Icy patches can
occur on otherwise clear roads in shaded
areas. The surface of a curve or an
overpass can remain icy when the
surrounding roads are clear. Avoid sudden
steering maneuvers and braking while
on ice.
.Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and signal
for help. Stay with the vehicle unless there
is help nearby. If possible, use Roadside
Assistance. See Roadside Assistance Program
0 285. To get help and keep everyone in the
vehicle safe:
.Turn on the hazard warning flashers.
.Tie a red cloth to an outside mirror.
{Warning
Snow can trap engine exhaust under the
vehicle. This may cause exhaust gases to
get inside. Engine exhaust contains
carbon monoxide (CO), which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle is stuck in snow:
.Clear snow from the base of the
vehicle, especially any blocking the
exhaust pipe.
.Open a window about 5 cm (2 in) on
the vehicle side that is away from the
wind, to bring in fresh air.
(Continued)
Warning (Continued)
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to
circulate the air inside the vehicle and
set the fan speed to the highest
setting. See“Climate Control Systems.”
For more information about CO, see
Engine Exhaust 0180.
To save fuel, run the engine for short
periods to warm the vehicle and then shut
the engine off and partially close the
window. Moving about to keep warm also
helps.
If it takes time for help to arrive, when
running the engine, push the accelerator
pedal slightly so the engine runs faster than
the idle speed. This keeps the battery
charged to restart the vehicle and to signal
for help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow.