BUICK ENCORE 2021 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
150 Infotainment System
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device.
Pairing Information
.If no mobile device has been connected,
the Phone main page on the infotainment
display will show the Connect Phone
option. Touch this option to connect.
Another way to connect is to touch the
Phones tab at the top right of the display
and then touch Add Phone.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to thecell phone which was used last. To link to
a different paired cell phone, see
“Linking
to a Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before the pairing
process is started.
2. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
3. Touch Phones at the top of the infotainment display. There is also a
Connect Phones option in the middle of
the Phone display which will shortcut to
the Phone List menu.
4. Touch Add Phone.
5. Select the vehicle name shown on the infotainment display from your cell
phone’s Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display will need to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide for information on this process. Once the
cell phone is paired, it will show under
Connected.
8. If the vehicle name does not appear on your cell phone, there are a few ways to
start the pairing process over:
.Turn the cell phone off and then
back on.
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Reset the cell phone, but this step
should be done as a last effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept and
Allow. The phone book may not be
available if not accepted.
10. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are within
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired cell phone as
the First to Connect phone: 1. Make sure the cell phone is turned on.

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Infotainment System 151
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and allconnected cell phones and mobile
devices.
4. Touch the information icon to the right of the cell phone to open the cell
phone’s settings menu.
5. Touch the First to Connect option, to enable the setting for that device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile devices.
Secondary Phone
A cell phone can be enabled as a Secondary
Phone by touching the information icon to
the right of the paired cell phone name to
open the phone settings menu. If a cell
phone is enabled as a Secondary Phone, it
can connect simultaneously alongside
another Bluetooth mobile device. In doing
so, the Secondary Phone will be labeled as
Incoming Calls. This means the mobile
device can only receive calls. The Address
Book of a Secondary Phone will not be
available and hands-free outgoing calls
cannot be placed using this cell phone. If needed, touch the Secondary Phone while
in the Phones list to swap it into the
Outgoing and Incoming role. This role makes
it possible to place outgoing calls from the
Contacts and Recents list.
Listing All Paired and Connected Phones
1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone or mobile device to
show the cell phone’s or mobile device’s
information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones. 3. Touch the information icon next to the
connected cell phone to display the cell
phone’s or mobile device’s information
display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the new
cell phone must be in the vehicle and paired
to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
3. Touch the new cell phone to link to from the not connected phone list. See “First
to Connect Paired Phones” and
“Secondary Phone” previously in this
section.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free, touch
the Handset option to switch to the
handset mode.
The mute icon will not be available or
functional while Handset mode is active.

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152 Infotainment System
.While the active call is on the handset,
touch the Handset option to switch to the
hands-free mode.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature.
The Contacts menu accesses the phone book
stored in the cell phone.
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Contacts menu:1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on
the infotainment display to scroll
through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the Recents menu: 1. Touch Phone on the Home Page. 2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment display to
start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results will show on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle. Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
ito decline, then touch Ignore on
the infotainment display

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Infotainment System 153
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call:1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable. Aftermarket
or third-party cables may not work. 3. When the phone is first connected to
activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection (if equipped)
Verify your phone is wireless compatible by
visiting the Google Android Auto or Apple
CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a

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154 Infotainment System
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable.
Aftermarket or third-party cables may
not work.
.Connecting the phone over Bluetooth.
SeeBluetooth (Overview for 7 Inch
Screen) 0149 or
Bluetooth (Pairing and Using a Phone
for 7 Inch Screen) 0149.
3. Make sure wireless is turned on the phone for wireless projection to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
To disconnect the phones wireless
projection: 1. Select Settings from the Home Page. 2. Select Phones
3. Touch
4next to the phone to be
disconnected.
4. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return to the
Home Page.
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, see
my.buick.com.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support see https://support.google.com/
androidauto. For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
at any time. Android Auto, Android, Google,
Google Play, and other marks are
trademarks of Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold
{on the center stack. Apple CarPlay and Android Auto can be
disabled from the infotainment system. To
do this, touch Home, Settings, and then
touch the Apps tab along the top of the
display. Use the On/Off toggled to turn off
Apple CarPlay or Android Auto.
Settings
Settings (7 Inch Screen)
The settings menu may be organized into
three categories.
Select the desired category by touching
System, Apps, or Vehicle.
To access the menus:
1. Touch the Settings icon on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
zto go to the top level of the
Settings menu.

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Infotainment System 155
System
The menu may contain the following:
Time / Date
Use the following features to set the clock:
.Automatic Time and Date: Touch On to
have the time and date automatically set.
When this feature is off, the time and
date can be manually set.
.Set Time: Touch to manually set the time
using the controls on the infotainment
display.
.Set Date: Touch to manually set the date
using the controls on the infotainment
display.
.Automatic Time Zone: Touch Off or On to
disable or enable automatic update of the
time zone based on vehicle location.
When this feature is on, the time zone
cannot be manually set.
.Select Time Zone: Touch to manually set
the time zone.
Touch a time zone from the list.
.Use 24-hour Format: Touch to specify the
clock format shown.
Touch Off or On.Language
This will set the display language used on
the infotainment display.
Touch Language and select the appropriate
language.
Phones
Touch to connect to a different cell phone or
mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
This will show connected and available Wi-Fi
networks.
If a 4G LTE data package is not active on the
vehicle, the infotainment system can be
connected to an external protected Wi-Fi
network, such as a mobile device or home
hotspot, to utilize connected services.
Wi-Fi Hotspot
Touch and the following may display:
.Wi-Fi Services: This allows devices to use
the vehicle hotspot.
Touch the controls on theinfotainment
display to disable or enable.
.Wi-Fi Name: Touch to change the vehicle
Wi-Fi name.
.Wi-Fi Password: Touch to change the
vehicle Wi-Fi password.
.Connected Devices: Touch to show
connected devices.
.Share Hotspot Data: Touch Enable to
allow devices to use the vehicle hotspot
and its data, or touch Disable to allow
devices to only use the vehicle hotspot.
Privacy
If equipped, touch and the following may
display:
.Location Services: This setting determines
if data sharing can be used by features
including Wi-Fi, Hotspot, and applications.
Touch Off to disable data services.
Emergency services and phone calls, such
as calls with OnStar Advisors or others,
will not be affected when Off is selected.
.Voice Recognition Sharing: This setting
determines if voice commands can be
shared with a cloud-based voice
recognition system. Touch Off to prevent
the sharing and possible recording of your
voice commands with this system. This
may limit the system’s ability to
understand your voice commands and
may disable some features.

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156 Infotainment System
Display
Touch and the following may display:
.Mode: This adjusts the appearance of the
navigation map view and any
downloaded apps optimized for day or
night time conditions. Set to Auto for the
display to automatically adjust based on
bright/dark conditions.
Touch Auto, Day, or Night to adjust the
display.
.Calibrate Touchscreen: Touch to calibrate
the infotainment display and follow the
prompts.
.Turn Display Off: Touch to turn the
display off. Touch anywhere on the
infotainment display or press any
infotainment control on the center stack
again to turn the display on.
Sounds
Touch and the following may display:
.Maximum Startup Volume: This feature
adjusts the maximum volume of the
infotainment system when you start your
vehicle. To set the maximum startup
volume, touch the controls on the
infotainment display to increase or
decrease.
.Audible Touch Feedback: This setting
determines if a sound plays when
touching the infotainment display or
radio controls. This feature can be turned
off or on.
Favorites
Touch and the following may display:
.Manage Favorites: Touch to display a list
of Audio, Mobile Devices.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold on the favorite,
and then drag up or down to rearrange
the position.
.Set Number of Audio Favorites: Touch to
select how many favorites pages can be
viewed from the audio application. The
Auto setting will automatically adjust this
number based on the number of favorites
you have saved. Touch Auto, 5, 10, 15, 20,
25, 30, 35, or 40.
Updates
If equipped, the infotainment system can
download and install select software updates
over a wireless connection. The system will
prompt for certain updates to be
downloaded and installed. There is also an
option to check for updates manually. To manually check for updates, touch
Settings on the Home Page, followed by
Software Information, and then System
Update. Follow the on-screen prompts. The
steps to check for, download and install
updates may vary by vehicle.
Downloading Over-the-Air vehicle software
updates requires internet connectivity, which
can be accessed through the vehicle’s
built-in 4G LTE connection, if equipped and
active. If required, data plans are provided
by a third party. Optionally, a secure Wi-Fi
hotspot such as a compatible mobile device
hotspot, home hotspot or public hotspot can
be used. Applicable data rates may apply.
To connect the infotainment system to a
secured mobile device hotspot, home
hotspot, or a public hotspot, touch Settings
on the Home Page, select the System tab,
followed by Wi-Fi Networks. Select the
appropriate Wi-Fi network, and follow the
on-screen prompts.
Download speeds may vary. On most
compatible mobile devices, activation of the
Wi-Fi hotspot is in the Settings menu under
Mobile Network Sharing, Personal Hotspot,
Mobile Hotspot or similar. Availability of

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Infotainment System 157
Over-the-Air software updates varies by
vehicle and country. For more information
on this feature, see my.buick.com/learn.
Preferences
Touch the controls on the infotainment
display to disable or enable the download of
new updates in the background.
About
Touch to view the infotainment system
software information.
Return to Factory Settings
Touch and the following may display:
.Reset Vehicle Settings: Resets all vehicle
settings for the current user.
Touch Reset or Cancel.
.Erase Settings and Personal Data: Erases
app data settings, user profiles, and
personal data including mobile
device data.
Touch Erase or Cancel.
.Clear Default Applications: Resets
preferred applications that have been set
to open when selecting a function. No
application data will be lost.
Touch Clear or Cancel.
Apps
The menu may contain the following:
Android Auto
This feature allows you to interact directly
with your mobile device on the infotainment
display. SeeApple CarPlay and Android Auto
0 153.
Touch Off or On.
Apple CarPlay
This feature allows you to interact directly
with your mobile device on the infotainment
display. See Apple CarPlay and Android Auto
0 153.
Touch Off or On.
Apps Settings
Touch and the following may display:
.Automatic update Apps : Touch On to
have the update automatically set.
.About Apps : Touch to show
connected apps. Audio
Depending on the current audio source,
different options will be available.
Touch and the following may display:
.Tone Settings: Touch to adjust Equalizer,
Fade/Balance, or Sound Mode. See
“Infotainment System Sound Menu”
in
AM-FM Radio (7 Inch Screen) 0141.
.Auto Volume: This feature adjusts the
volume based on the vehicle speed.
Touch Off, Low, Medium-Low, Medium,
Medium-High, or High.
.Manage Favorites: Touch to display a list
of Audio, Mobile Devices.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold on the favorite,
and then drag up or down to rearrange
the position.
.Set Number of Audio Favorites: Touch to
select how many favorites pages can be
viewed from the audio application. The
Auto setting will automatically adjust this
number based on the number of favorites
you have saved. Touch Auto, 5, 10, 15, 20,
25, 30, 35, or 40.

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158 Infotainment System
.Metadata Corrector : This allows the
Metadata Corrector to be turned on
or off.
Touch the controls on the infotainment
display to disable or enable.
.Manage Devices: Select to connect to a
different phone source, disconnect a
phone, or delete a phone.
.Reset Music Index: This allows the music
index to be reset if you are having
difficulty accessing all of the media
content on your device.
Touch Yes or No.
Phone
Touch and the following may display:
.My Number: Displays the cell phone
number of the Bluetooth connected
device.
.Active Call View: Shows active call display
when answering a call.
Touch the controls on the infotainment
display to disable or enable.
.Privacy : Only show call alerts in cluster.
.Sort Contacts: Touch to sort by first or
last name.
.Re-sync phone Contacts:
This allows the device contacts to re-sync
if you are having difficulty accessing all of
the contacts on your cell phone.
Vehicle
This menu allows adjustment of different
vehicle features. See Vehicle Personalization
(8 Inch Screen) 089 or
Vehicle Personalization (7 Inch Screen) 094.
OnStar System
With a connected plan, an OnStar Advisor
can download a destination to the vehicle.
Touch OnStar on the Home Page to access
the OnStar menu.

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Climate Controls 159
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . . . . . . . . . . . 159
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Maintenance
Air Intake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Passenger Compartment Air Filter . . . . . 161
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Climate Control Systems
The heating, cooling, defrosting, and ventilation for the vehicle can be controlled with this
system.
1. Temperature Control
2. Air Delivery Modes
3. Fan Control
4. Defrost5. Rear Window Defogger
6. Air Conditioning
7. Recirculation