BUICK ENCORE GX 2020 Owner's Manual

84394118 C

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 39
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 92
Instruments and Controls . . . . . . . 97
Lighting . . . . . . . . . . . . . . . . . . . . . . . 143
Infotainment System . . . . . . . . . . 151
Climate Controls . . . . . . . . . . . . . . 216
Driving and Operating . . . . . . . . . 223
Vehicle Care . . . . . . . . . . . . . . . . . . 303
Service and Maintenance . . . . . 388
Technical Data . . . . . . . . . . . . . . . . 402
Customer Information . . . . . . . . . 406
Reporting Safety Defects . . . . . . 416
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 420
Connected Services . . . . . . . . . . . 426
Index . . . . . . . . . . . . . . . . . . . . 429

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 5/4/20
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, BUICK,
Encore GX and the BUICK Emblem
are trademarks and/or service
marks of General Motors LLC, its
subsidiaries, affiliates, or licensors.For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Company” for
Buick Motor Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner ’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 84394118 C Third Printing©2020 General Motors LLC. All Rights Reserved.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Introduction 3
About Driving the Vehicle
As with other vehicles of this type,
failure to operate this vehicle
correctly may result in loss of
control or a crash. Be sure to read
the driving guidelines in this manual
in the section called“Driving and
Operating” and specifically Driver
Behavior 0224, Driving
Environment 0224, and Vehicle
Design 0224.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means “Do
not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.”

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
4 Introduction
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:Air Conditioning System
G: Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!: Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints
Q: Keep Fuse Block Covers
Properly Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
>:Seat Belt Reminders
I: Side Blind Zone Alert
h:Stop/Start
7:Tire Pressure Monitor
d:Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a: Under Pressure
V:Vehicle Ahead Indicator

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Introduction 5
Instrument Panel Overview

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
6 Introduction
1.Air Vents 0221.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 147.
IntelliBeam System Button (If
Equipped). See Exterior Lamp
Controls 0143.
3. Instrument Cluster 0107.
Driver Information Center (DIC)
Display. See Driver Information
Center (DIC) (Base Level)
0 123 or
Driver Information Center (DIC)
(Uplevel) 0127.
4. Windshield Wiper/Washer 098.
5. Light Sensor. See Automatic
Headlamp System 0146.
6. Hazard Warning Flashers
0146.
7. Infotainment Controls. See Overview 0153.
8. Climate Control Systems
0216.
Dual Automatic Climate Control
System 0218. Heated Front Seats
048. (If
Equipped).
9. Power Outlets 0102.
10. Wireless Charging 0103 (If
Equipped).
11. Stop/Start Disable Switch (If Equipped). See Stop/Start
System 0239.
All-Wheel Drive Button (If
Equipped).
Lane Keep Assist (LKA) 0287
(If Equipped).
Traction Control/Electronic
Stability Control 0254.
Assistance Systems for
Parking or Backing 0271 (If
Equipped).
12. Electric Parking Brake 0252.
13. Shift Lever. See Automatic
Transmission 0247.
14. USB Port 0162.
Auxiliary Jack 0165.
15. ENGINE START/STOP Button. SeeIgnition Positions 0236. 16.
Steering Wheel Controls 098.
17. Horn 098.
18. Steering Wheel Adjustment
098 (Out of View).
19. Cruise Control 0256.
Adaptive Cruise Control 0258
(If Equipped).
Heated Steering Wheel 098 (If
Equipped).
Forward Collision Alert (FCA)
System 0278 (If Equipped).
20. Head-Up Display (HUD) 0130
(If Equipped).
21. Hood Release. See Hood
0 306.
22. Exterior Lamp Controls 0143.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Keys, Doors, and Windows 7
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . 15
Door Locks . . . . . . . . . . . . . . . . . . . . 17
Power Door Locks . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . . . . . . . . . 19
Automatic Door Locks . . . . . . . . . 19
Lockout Protection . . . . . . . . . . . . . 20
Safety Locks . . . . . . . . . . . . . . . . . . . 20
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 21
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 28
Vehicle Alarm System . . . . . . . . . 28
Immobilizer . . . . . . . . . . . . . . . . . . . . 29
Immobilizer Operation . . . . . . . . . 29
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 30
Power Mirrors . . . . . . . . . . . . . . . . . . 31 Folding Mirrors . . . . . . . . . . . . . . . . . 31
Heated Mirrors . . . . . . . . . . . . . . . . . 31
Reverse Tilt Mirrors . . . . . . . . . . . . 31
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 32
Manual Rearview Mirror . . . . . . . . 32
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 32
Rear Camera Mirror . . . . . . . . . . . . 32
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 35
Power Windows . . . . . . . . . . . . . . . 35
Sun Visors . . . . . . . . . . . . . . . . . . . . . 37
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 37
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
a Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
8 Keys, Doors, and Windows
The key inside the Remote Keyless
Entry (RKE) transmitter is used for
the driver door.
To remove the key, press the button
on the bottom of the RKE
transmitter and pull the key out.
Never pull the key out without
pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a new key is
needed.
Contact Roadside Assistance if
locked out of the vehicle. See
Roadside Assistance Program
0410.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0420.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 416.
If there is a decrease in the Remote
Keyless Entry (RKE) transmitter
operating range: .
Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” following.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 08.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Keys, Doors, and Windows 9
With Power Liftgate and RemoteStart Shown
Q:Press to lock all doors. The turn
signal indicators may flash and/or
the horn may sound on the second
press to indicate locking. See
Vehicle Personalization 0135.
If the driver door is open when
Qis
pressed, and Open Door Anti Lock
Out is enabled through vehicle
personalization, all doors will lock
and then the driver door will
immediately unlock. See Vehicle
Personalization 0135. If the
passenger door is open when
Qis
pressed, all doors lock. Pressing
Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System 028.
K:Press to unlock the driver door.
Press unlock again within
five seconds to unlock all doors.
The RKE transmitter can be
programmed to unlock all doors on
the first button press. See Vehicle
Personalization 0135. When
remotely unlocking the vehicle at
night the back-up lamps will come
on for about 30 seconds to light
your approach to the vehicle. The
turn signal indicators may flash to
indicate unlocking. See Vehicle
Personalization 0135.
Pressing
Kwill disarm the
theft-deterrent system. See Vehicle
Alarm System 028.
/:Press and releaseQand then
immediately press and hold
/for at
least four seconds to start the
engine from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start 015.
7:Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold
7for
three seconds to sound the panic
alarm. The horn sounds and the
turn signal lamps flash for
30 seconds, or until
7is pressed
again or the vehicle is started.
b: Press twice quickly to open or
close the liftgate.
Press once to stop the liftgate from
moving.
Keyless Access Operation
With the Keyless Access system,
you can lock and unlock the doors
and access the liftgate without
removing the RKE transmitter from
your pocket, purse, briefcase, etc.
The RKE transmitter should be
within 1 m (3 ft) of the liftgate or door
being opened. The buttons are on
the outside door handles.