System BUICK ENCORE GX 2021 Owners Manual

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Satellite Radio
SiriusXM Radio Service
If equipped, vehicles with a valid SiriusXM
radio subscription can receive SiriusXM
programming.
SiriusXM radio has a wide variety of
programming and commercial-free music,
coast to coast, in digital-quality sound. In
the U.S., see www.siriusxm.com or call
1-888-601-6296. In Canada, see
www.siriusxm.ca or call 1-877-438-9677.
When SiriusXM is active, the channel name,
number, song title, and artist appear on the
display.
SiriusXM with 360L
SiriusXM with 360L interface has enhanced
in-vehicle listening experience for
subscribers. The experience now offers more
categories and system learned
recommendations toward discovering more
personalized content.
To use the full SiriusXM 360L program,
including streaming content and listening
recommendations, OnStar Connected Access
is required. Connected vehicle services varyby model and require a complete working
electrical system, cell reception, and GPS
signal. An active connected plan is required.
Reference the SiriusXM user guide for use
and subscription information.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The roof antenna is for AM, FM, SiriusXM,
OnStar, and GPS (Global Positioning System),
depending on the equipped options. Keep
clear of obstructions for clear reception.
If the vehicle has a sunroof, and it is open,
reception can also be affected.

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Audio Players
Avoiding Untrusted Media Devices
When using media devices such as USB
devices, and mobile devices, consider the
source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port
Audio stored on a USB device may be
listened to.
This vehicle is equipped with two USB ports
in the center stack. These ports are for data
and charging. There may also be two USB
ports for charging only at the rear of the
center console.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
(Continued)
Caution (Continued)
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
Playing from a USB
A USB mass storage device can be connected
to the USB port.
Audio extensions supported by the USB are:
.MP3
.AAC
.OGG
.3GP
Gracenote
When plugging in a USB device, Gracenote
service builds voice tags for music. Voice
tags allow artists, albums with hard to
pronounce names, and nicknames to be used
to play music through voice recognition,
if equipped.
While indexing, infotainment features may
be available My Media Library
MyMedia is only available when more than
one indexed device is connected. It allows
access to content from all indexed media
sources. MyMedia will show as an available
source in the Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB devices
connected must comply with the USB Mass
Storage Class specification (USB MSC).
To play a USB device:
1. Connect the USB.
2. Touch Audio from the Home Page.
3. Touch More and then touch the USB device.
Use the following when playing an active
USB source:
p: Touch to play the current media
source.
j: Touch to pause playback of the current
media source.
7:
.Touch to seek to the beginning of the
current or previous track.

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.Touch and hold to reverse quickly
through playback. Release to return to
playing speed. Elapsed time displays.
6:
.Touch to seek to the next track.
.Touch and hold to advance quickly
through playback. Release to return to
playing speed. Elapsed time displays.
Shuffle : Touch the shuffle icon to play
music in random order.
USB Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0133.
USB Browse Menu
When a list of songs, albums, artists,
or other types of media displays, the up and
down arrows and A-Z appear on the left
side. Select A-Z to view a display that will
show all letters of the alphabet and select
the letter to go to.
Touch the up and down arrows to move the
list up and down.
Touch Browse and the following may
display: Playlists:
1. Touch to view the playlists stored on the USB.
2. Touch a playlist to view the list of all Songs in that playlist.
3. Touch a song from the list to begin playback.
Supported Playlist extensions are m3u, pls.
Artists: 1. Touch to view the list of artists stored on the USB.
2. Touch an artist name to view a list of all albums by the artist.
3. To select a song, touch All Songs or touch an album and then touch a song
from the list.
Songs: 1. Touch to display a list of All Songs on the USB.
2. To begin playback, touch a song from the list.
Albums: 1. Touch to view the albums on the USB.
2. Touch the album to view a list of All Songs on the album. 3. Touch a song from the list to begin
playback.
Genres: 1. Touch to view the genres on the USB.
2. Touch a genre to view a list of artists.
3. Touch an artist to view albums by that artist.
4. Touch an album to view songs on the album.
5. Touch a song to start playback.
Composers: 1. Touch to view the composers on the USB.
2. Touch a Composer to view a list of albums by that composer.
3. Touch an album or All Songs to view a list of songs.
4. Touch a song from the list to begin playback.
Folders: 1. Touch to view the directories on the USB.
2. Touch a folder to view a list of all files.
3. Touch a file from the list to begin playback.

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Podcasts :Touch to view the podcasts on
the USB and get a list of podcast episodes.
Audiobooks:
1. Touch to view the audiobooks stored on the USB.
2. Touch an audiobook to get a list of chapters.
3. Touch the chapter from the list to begin playback.
File System and Naming
File systems supported by the USB are:
.FAT32
.NTFS
.HFS+
The songs, artists, albums, and genres are
taken from the file’s song information and
are only displayed if present. The radio
displays the file name as the track name if
the song information is not available.
Supported Apple Devices
To view supported devices, see
my.buick.com/learn.
Storing and Recalling Media Favorites
To store media favorites, touch Browse to
display a list of media types. Select from one of the following Browse
options to save a favorite:
Playlists :
Touch
Hnext to any playlist to
store the playlist as a favorite. Touch a
saved favorite to recall a favorite playlist.
The first song in the playlist begins to play.
Artists : Touch
Hnext to any artist to
store the artist as a favorite. Touch a saved
favorite to recall a favorite artist. The first
song in the artist list begins to play.
Songs : Touch
Hnext to any song to store
the song as a favorite. Touch a saved
favorite to recall a favorite song.
Albums : Touch
Hnext to any album to
store the album as a favorite. Touch a saved
favorite to recall a favorite album. The first
song in the album list begins to play.
Genres : Touch
Hnext to any genre to
store the genre as a favorite. Touch a saved
favorite to recall a favorite genre. The first
song of the genre begins to play.
Podcasts : Touch
Hnext to any podcast to
store the podcast as a favorite. Touch a
saved favorite to recall a favorite podcast.
The podcast begins to play. Audiobooks :
Touch
Hnext to any
audiobook to store the audiobook as a
favorite. Touch a saved favorite to recall a
favorite audiobook. The first chapter in the
audiobook begins to play.
Media Playback and Mute
USB playback will be paused if the system is
muted. If the steering wheel mute control is
pressed again, playback will resume.
If the source is changed while in mute,
playback resumes and audio will unmute.
Auxiliary Jack
This vehicle has an auxiliary input jack in
the center stack. Possible auxiliary audio
sources include:
.Laptop computer
.Audio music player
This jack is not an audio output. Do not
plug headphones into the auxiliary input
jack. Set up an auxiliary device while the
vehicle is in P (Park).
Connect a 3.5 mm (1/8 in) cable from the
auxiliary device to the auxiliary input jack.
When a device is connected, the system can
play audio from the device over the vehicle
speakers.

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If an auxiliary device has already been
connected, but a different source is currently
active, touch More and then touch AUX to
make the source active.
Shuffle and Browse are not available in the
AUX source menu.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. SeeBluetooth (Overview)
0 159 or
Bluetooth (Pairing and Using a Phone) 0159
for help pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device. If Bluetooth is
selected and no sound is present, check the
volume setting on both your mobile device
and the infotainment system.
Launch music by touching Bluetooth from
the recent sources list on the left of the
display or by touching More and then
touching the Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device. 2. Once paired, touch Audio from the Home
Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0133.
Manage Bluetooth Devices
From the Home Page: 1. Touch the Audio icon.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the system may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback.
All devices launch audio differently. When
selecting Bluetooth as a source, the system
may show as paused on the display. Press
play on the device or touch
pon the
display to begin playback. Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the system. When the system receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, see my.buick.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets, and
laptops, can be connected to high-speed
Internet through the vehicle’s built-in Wi-Fi
hotspot.
Call 1-888-4ONSTAR (1-888-466-7827) to
connect to an OnStar Advisor for assistance.
See www.onstar.com for vehicle availability,
details, and system limitations. Service and
connectivity may vary by make, model,
year, carrier, availability, and conditions. 4G
LTE service is available in select markets. 4G

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LTE performance is based on industry
averages and vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system has
OnStar controls in the embedded OnStar app
on the Home Page. Most OnStar functions
that can be performed with the buttons can
be done using the app. To open the app,
touch the OnStar icon on the Home Page.
App updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.buick.com/learn or
press
Q.
Services
The Services tab displays the default view
for the app. Use this page to launch the
available OnStar services. Touch a service to
open its display. Touch Wi-Fi to launch the
connections manager. Turn-by-Turn and
Advisor Call are the other tiled options. Account
The Account tab displays a snapshot of the
account linked with the vehicle. If there is
no such account, this tab will show all
values as
——. The call advisor call icon will
be active even if there is no active account.
Advisor Call
Selecting Advisor Call is the same as
pressing
Qor calling 1-888-4ONSTAR
(1-888-466-7827). The X option in the upper
right corner of the screen does not end the
call, but returns to the previous display.
Turn-by-Turn Directions
With a connected plan, an OnStar Advisor
can download a destination to the vehicle or
its embedded navigation system,
if equipped. Select Turn-by-Turn Directions
from the Services tab of the OnStar app to
call an Advisor or select a recent or favorite
destination. Touch the navigation icons to
select home, address or place. A destination
transfer from OnStar will show the detail
view of the destination when it is
transferred from OnStar to the Navigation
application. Touch OK to go back to the
previous menu. An ABS and Guidance or
Navigation Add-On Plan is required. See
www.onstar.com for a coverage map. Services vary by model. Map coverage is
available in the United States, Puerto Rico,
and Canada.
Wi-Fi Hotspot
Touch to display the Settings page, which
shows the configurations for the vehicle
hotspot and allows them to be changed.
For more information, see www.onstar.com/
learn.
Navigation
Using the Navigation System
If equipped, launch the Nav application by
touching the Nav icon on the Home Page or
on the shortcut tray near the bottom of the
infotainment display.
When the Nav application is launched for
the first time, a product walkthrough is
available. Use of the feature requires the
Terms and Conditions and the Privacy
statement to be confirmed. If available and
signed into a profile, it is also suggested to
enable and confirm Predictive Navigation.

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Predictive Navigation (If Equipped)
If Predictive Navigation is available and
confirmed, this feature learns preferences by
remembering where the vehicle has been.
It uses the locations and navigation history
to personalize routes and results.
Predictive Navigation may learn elements
such as:
.Personalized routes based on preferred
streets.
.Search results that provide best matches
at the top of the list.
.Predictive traffic.
.Local map content updating.
Predictive Navigation can also be enabled or
disabled at a later time by touching
A
(Options). While in Options, touch Settings,
then Map and Navigation Settings, and then
Predictive Navigation. See Settings0164. Navigation Map View
After opening the Nav application for the
first time, the application will always open
in full map view displaying the vehicle’s
current location. When the vehicle is
stopped, the search bar will appear along
the top of the navigation map view.
Manually close the search bar by touching
z. When the vehicle is moving, the}(Search) icon will replace the search bar to
maximize the full map view.
Destination Card Preferences
From the Nav application, set up Home and
Work addresses to enable one-touch
navigation. To set up Home and Work
addresses, touch
Aand select Settings,
then Map and Navigation Settings, and then
Destination Card Preferences. Show My Places on Map should be on by default.
Select and enter Home and/or Work address
and save.
If the vehicle’s system is not signed into a
customized profile, the current location icon
uses a generic symbol. Once signed into a
customized profile, the current location
symbol will show a customized icon. See
Navigation Symbols
0145.
Map and Navigation Settings
Touch
Awhile in the map view to display
options. The following may display:
.3D Heading Up, 2D Heading Up, 2D North
.Show on Map
.Traffic Events (available with OnStar
Connected Navigation)
.Settings
.Edit Destination (if a route has been set)

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.Avoid on Route (if a route has been set)
Touch Settings to view Map and Navigation
Settings. The following may display:
.Destination Card Preferences
.Map Preferences
.Route Preferences
.Navigation Voice Control
.Traffic Preferences
.Alert Preferences
.Fuel Grade Preferences
.Manage History
.Predictive Navigation: See “Predictive
Navigation (If Equipped)” previously in
this section.
.About
To exit a list, touch
zin the top right
corner to return to the main map view.
Make sure to set up preferences before
setting a destination and starting active
guidance.
Map Preferences
Touch to choose between basic map feature
configurations: Map Colors
.Auto
–Touch to automatically change
modes based on lighting conditions.
.Day (Light)
.Night (Dark)
3D Landmark (Default is On) : Touch On or
Off. When turned on, the system will
display all 3D Landmarks on the map
depending on the zoom level.
3D Building (Default is Off) : Touch On or
Off. When turned on, the system will
display all of the possible 3D building shapes
on the map depending on the zoom level.
Show Terrain in 3D (Default is Off) :
If equipped, touch On or Off. When turned
on, the system will display terrain
information on the map in 3D view.
Auto-Zoom (Default is On) : Touch On or
Off. When turned on, the system will
automatically adjust the zoom level when
the vehicle is approaching a turn. After the
turn is completed, the system automatically
brings the zoom back to the originally set
level. If the vehicle is approaching a turn
with the next turn occurring shortly after,
the Auto-Zoom will remain on until both
turns are completed. Route Preferences
Touch to access the Route Preferences. The
choices are:
.Preferred Route
–Choose from two
different route options: Fastest or
Eco-Friendly.
‐ Fastest would be the route with the
shortest drive time.
‐ Eco-Friendly would be the most
fuel-efficient route.
.Avoid on Current Route –Choose any of
the road features to avoid while on route:
‐ Highways
‐ Unpaved Roads
‐ Ferries
‐ Carpool Lanes
‐ Toll Roads
‐ Tunnels
‐ Country Borders
Navigation Voice Control
Touch to access the voice control setting
display.
.Navigation Volume –To adjust the
volume level, touch the up and down
arrows. If the voice guidance prompt is

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being heard, volume can also be adjusted
using the knob on the center stack or the
volume switch on the steering wheel.
.Navigation Voice Prompt Level during a
Call. Options available are:
‐Full Prompt (Selected by default)
‐ Tone Only
‐ None
Traffic Events (If Equipped)
This feature provides a list of events that
are on the route or nearby. Touch
Aand
then select Traffic Events. An OnStar
connected Navigation service plan is
required.
Traffic Preferences (If Equipped)
While in Map View, touch
A, then Settings
and then Map and Navigation Settings to
access Traffic Preferences. When Show
Traffic on Map is turned on, the feature
provides an overview of the traffic flow
using different coded colors. The following
options are available for rerouting:
.Auto Reroute to Better Route –The
system will automatically reroute if the
system detects there is a traffic issue
ahead.
.Ask Before Rerouting (Default) –If the
system detects there is a traffic issue
ahead, it will display a pop-up with
details about the issue. Choose to reroute
or cancel the alert.
.Never Search for Better Route –The
system will not check for a better route
until one of the above options is selected.
Alert Preferences
Set alerts on or off during both inactive and
active guidance views. The following alerts
may be available:
.Road Safety Alerts –Touch to display
upcoming School Zones.
.Traffic Camera Alerts
Manage History
Touch Manage History to access the History
options:
.Clear Recent Destinations –Touch\to
clear the recent destinations.
.Clear Search History –Touch\to clear
the search history.
About
Touch to display software information,
such as:
.Telenav Terms and Conditions
.Telenav Privacy Statement
.Navigation Version
Maps
The Nav application requires a map database
to run. It is stored on an SD card that is
connected to the infotainment system. If the
map database is not available, a missing SD
card error message will be displayed.
SD Card Error Messages
The SD card only works for one unique
vehicle. The SD card must pass
authentication verification to be used for
that specific vehicle. Potential error scenarios
and messages include:
.The SD card has initialized for the first
time: “Once initialized, this SD card can
only be used for navigation in this
vehicle.”
.The SD card is not working properly: “SD
card is not functioning properly.
(Error Code).”
.The SD card is not paired with the
existing system: “This SD card is not valid
in this vehicle for navigation. See Owner’s
Manual for more detail or visit your
dealer. (Error Code).”

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.The SD card has been removed from the
slot:“SD card has been removed.
(Error Code).”
Touch Continue to resume after the
initialization error message. For the other
messages, touch OK to return to the
Home Page.
Navigation Symbols
Following are the most common symbols
that may appear in the Nav application.
This indicates the vehicle’s current location
and direction on the map.
This is the vehicle’s current location icon
during inactive guidance mode. Once a user
profile is created, the current location icon
can be customized.
This icon indicates the vehicle’s current
location and direction on the map.
The destination pin marks the location of
the final destination. Touch the pin to view
the destination address or to add it or
remove it from the Favorites list. Hide the
information by touching the pin one more
time. It will automatically time out if no
action is taken.
If equipped, smart Points of Interest (POIs)
are places of interest for parking and gas
stations.
The progress bar provides an overview of
the route progress and may show traffic and
incidents along the way. As the route
proceeds, the vehicle icon moves up the bar.
Touch the icon to zoom out on the map and
view the entire route. Touch it again to
return to the previous view.
View the drive time by touching the
estimated time of arrival (ETA).
Current Location
When the vehicle is parked and not in a
Navigation session, the user icon is centered
on the map view, highlighting the current
location.