SD card BUICK ENCORE GX 2021 User Guide

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
194 Driving and Operating
information label shows the number of
occupant seating positions (1), and the
maximum vehicle capacity weight (2) in
kilograms and pounds.
The Tire and Loading Information label also
shows the size of the original equipment
tires (3) and the recommended cold tire
inflation pressures (4). For more information
on tires and inflation seeTires0286 and
Tire Pressure 0292.
There is also important loading information
on the vehicle Certification/Tire label. It may
show the Gross Vehicle Weight Rating
(GVWR) and the Gross Axle Weight Rating
(GAWR) for the front and rear axle. See
“Certification/Tire Label” later in this section.
“Steps for Determining Correct Load Limit– 1. Locate the statement "The combined weight of occupants and cargo should
never exceed XXX kg or XXX lbs." on
your vehicle’s placard.
2. Determine the combined weight of the driver and passengers that will be riding
in your vehicle.
3. Subtract the combined weight of the driver and passengers from XXX kg or
XXX lbs. 4. The resulting figure equals the available
amount of cargo and luggage load
capacity. For example, if the "XXX"
amount equals 1400 lbs. and there will
be five 150 lb passengers in your vehicle,
the amount of available cargo and
luggage load capacity is 650 lbs.
(1400-750 (5 x 150) = 650 lbs.)
5. Determine the combined weight of luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in Step 4.
6. If your vehicle will be towing a trailer, load from your trailer will be transferred
to your vehicle. Consult this manual to
determine how this reduces the available
cargo and luggage load capacity of your
vehicle.”
See Trailer Towing 0245 for important
information on towing a trailer, towing
safety rules and trailering tips.
Example 1
1. Vehicle Capacity Weight for Example 1 = 453 kg (1,000 lbs).
2. Subtract Occupant Weight @ 68 kg (150 lbs) × 2 = 136 kg (300 lbs).
3. Available Occupant and Cargo Weight = 317 kg (700 lbs).

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Vehicle Care 291
GAWR FRT:Gross Axle Weight Rating
for the front axle. See Vehicle Load
Limits 0193.
GAWR RR
:Gross Axle Weight Rating
for the rear axle. See Vehicle Load
Limits 0193.
Intended Outboard Sidewall
:The side
of an asymmetrical tire that must
always face outward when mounted on
a vehicle.
Kilopascal (kPa)
:The metric unit for air
pressure.
Light Truck (LT-Metric) Tire
:A tire used
on light duty trucks and some
multipurpose passenger vehicles.
Load Index
:An assigned number
ranging from 1 to 279 that corresponds
to the load carrying capacity of a tire.
Maximum Inflation Pressure
:The
maximum air pressure to which a cold
tire can be inflated. The maximum air
pressure is molded onto the sidewall.
Maximum Load Rating
:The load rating
for a tire at the maximum permissible
inflation pressure for that tire. Maximum Loaded Vehicle Weight
:The
sum of curb weight, accessory weight,
vehicle capacity weight, and production
options weight.
Normal Occupant Weight
:The number
of occupants a vehicle is designed to
seat multiplied by 68 kg (150 lb). See
Vehicle Load Limits 0193.
Occupant Distribution
:Designated
seating positions.
Outward Facing Sidewall
:The side of
an asymmetrical tire that has a
particular side that faces outward when
mounted on a vehicle. The side of the
tire that contains a whitewall, bears
white lettering, or bears manufacturer,
brand, and/or model name molding
that is higher or deeper than the same
moldings on the other sidewall of
the tire.
Passenger (P-Metric) Tire
:A tire used
on passenger cars and some light duty
trucks and multipurpose vehicles. Recommended Inflation Pressure
:
Vehicle manufacturer's recommended
tire inflation pressure as shown on the
tire placard. See
Tire Pressure0292 and
Vehicle Load Limits 0193.
Radial Ply Tire
:A pneumatic tire in
which the ply cords that extend to the
beads are laid at 90 degrees to the
centerline of the tread.
Rim
:A metal support for a tire and
upon which the tire beads are seated.
Sidewall
:The portion of a tire between
the tread and the bead.
Speed Rating
:An alphanumeric code
assigned to a tire indicating the
maximum speed at which a tire can
operate.
Traction
:The friction between the tire
and the road surface. The amount of
grip provided.
Tread
:The portion of a tire that comes
into contact with the road.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
292 Vehicle Care
Treadwear Indicators:Narrow bands,
sometimes called wear bars, that show
across the tread of a tire when only
1.6 mm (1/16 in) of tread remains. See
When It Is Time for New Tires 0298.
UTQGS (Uniform Tire Quality Grading
Standards)
:A tire information system
that provides consumers with ratings
for a tire's traction, temperature, and
treadwear. Ratings are determined by
tire manufacturers using government
testing procedures. The ratings are
molded into the sidewall of the tire.
See Uniform Tire Quality Grading
0 300.
Vehicle Capacity Weight
:The number
of designated seating positions
multiplied by 68 kg (150 lb) plus the
rated cargo load. See Vehicle Load
Limits 0193.
Vehicle Maximum Load on the Tire
:
Load on an individual tire due to curb
weight, accessory weight, occupant
weight, and cargo weight. Vehicle Placard
:A label permanently
attached to a vehicle showing the
vehicle capacity weight and the original
equipment tire size and recommended
inflation pressure. See “Tire and Loading
Information Label” underVehicle Load
Limits 0193.
Tire Pressure
Tires need the correct amount of air
pressure to operate effectively.
{Warning
Neither tire underinflation nor
overinflation is good. Underinflated
tires, or tires that do not have
enough air, can result in:
.Tire overloading and overheating,
which could lead to a blowout.
.Premature or irregular wear.
.Poor handling.
.Reduced fuel economy.
Overinflated tires, or tires that have
too much air, can result in:
(Continued)
Warning (Continued)
.Unusual wear.
.Poor handling.
.Rough ride.
.Needless damage from road
hazards.
The Tire and Loading Information label
on the vehicle indicates the original
equipment tires and the correct cold
tire inflation pressures. The
recommended pressure is the minimum
air pressure needed to support the
vehicle's maximum load carrying
capacity. See Vehicle Load Limits 0193.
How the vehicle is loaded affects
vehicle handling and ride comfort.
Never load the vehicle with more
weight than it was designed to carry.
When to Check
Check the pressure of the tires once a
month or more. Do not forget the
compact spare, if the vehicle has one.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Vehicle Care 293
The compact spare cold tire pressure
should be at 420 kPa (60 psi). See
Compact Spare Tire0308.
How to Check
Use a good quality pocket-type gauge
to check tire pressure. Proper tire
inflation cannot be determined by
looking at the tire. Check the tire
inflation pressure when the tires are
cold, meaning the vehicle has not been
driven for at least three hours or no
more than 1.6 km (1 mi).
Remove the valve cap from the tire
valve stem. Press the tire gauge firmly
onto the valve to get a pressure
measurement. If the cold tire inflation
pressure matches the recommended
pressure on the Tire and Loading
Information label, no further adjustment
is necessary. If the inflation pressure is
low, add air until the recommended
pressure is reached. If the inflation
pressure is high, press on the metal
stem in the center of the tire valve to
release air. Recheck the tire pressure with the tire
gauge.
Put the valve caps back on the valve
stems to keep out dirt and moisture.
Use only valve caps designed for the
vehicle by GM. TPMS sensors could be
damaged and would not be covered by
the vehicle warranty.
Tire Pressure Monitor System
The Tire Pressure Monitor System (TPMS)
uses radio and sensor technology to check
tire pressure levels. The TPMS sensors
monitor the air pressure in your tires and
transmit tire pressure readings to a receiver
located in the vehicle.
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure
recommended by the vehicle manufacturer
on the vehicle placard or tire inflation
pressure label. (If your vehicle has tires of a
different size than the size indicated on the
vehicle placard or tire inflation pressure
label, you should determine the proper tire
inflation pressure for those tires.) As an added safety feature, your vehicle has
been equipped with a tire pressure
monitoring system (TPMS) that illuminates a
low tire pressure telltale when one or more
of your tires is significantly under-inflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and
check your tires as soon as possible, and
inflate them to the proper pressure. Driving
on a significantly under-inflated tire causes
the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle's handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance, and
it is the driver's responsibility to maintain
correct tire pressure, even if under-inflation
has not reached the level to trigger
illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined
with the low tire pressure telltale. When the
system detects a malfunction, the telltale
will flash for approximately one minute and
then remain continuously illuminated. This

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
342 Customer Information
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My Buick Rewards points.
F: Chat with online help representatives.
Visit my.buick.com and create an account
today.
Buick Owner Centre (Canada) mybuick.ca
Visit the Buick Owner Centre at mybuick.ca
(English) or my.buick.ca (French) to access
similar benefits to the U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle. To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone (TTY):
1-888-889-2438).
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Buick reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and Buick
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of
enough fuel for the vehicle to get to the
nearest service station.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
344 Customer Information
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage
period in Canada), extended powertrain,
and/or hybrid-specific warranties in both the
U.S. and Canada.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
manual entitled“Limited Warranty and
Owner Assistance Information” furnished
with each new vehicle provides detailed
warranty coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However, if you
are unable to do so, your dealer may offer
the following transportation options: Shuttle Service
This includes one-way or round-trip shuttle
service within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel Reimbursement
If overnight warranty repairs are needed,
and public transportation is used, the
expense must be supported by original
receipts and within the maximum amount
allowed by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should
reflect actual costs and be supported by
original receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the dealer
may provide an available courtesy rental
vehicle or provide for reimbursement of a
rental vehicle. Reimbursement is limited and
must be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial, local,
and rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements, insurance
coverage, credit card, etc. Additional fees
such as fuel, rental vehicle insurance, taxes,
levies, usage fees, excessive mileage,
or rental usage beyond the completion of
the repair are also your responsibility.
It may not be possible to provide a like
vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer.
Contact your dealer for specific availability.
General Motors reserves the right to
unilaterally modify, change, or discontinue
Courtesy Transportation at any time and to
resolve all questions of claim eligibility
pursuant to the terms and conditions
described herein at its sole discretion.
Collision Damage Repair
If the vehicle is involved in a collision and it
is damaged, have the damage repaired by a
qualified technician using the proper
equipment and quality replacement parts.
Poorly performed collision repairs diminish
the vehicle resale value, and safety
performance can be compromised in
subsequent collisions.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Customer Information 347
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt transmitters
/ receivers / systems that operate on a
radio frequency that complies with Part 15/
Part 18 of the Federal Communications
Commission (FCC) rules and with Innovation,
Science and Economic Development (ISED)
Canada's license-exempt RSS(s) / RSP-100 /
ICES-GEN.
Operation is subject to the following two
conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including interference that may
cause undesired operation of the device. Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
to
http://www.safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov
.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to: