ad blue BUICK LESABRE 2000 Owner's Manual

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USAGEFLUID/LUBRICANT
Key Lock
CylindersMulti-Purpose Lubricant,
Superlube (GM Part
No. 12346241 or equivalent).
Hood Latch
Assembly,
Secondary Latch,
Pivots, Spring
Anchor and
Release PawlLubriplate Lubricant Aerosol
(GM Part No. 12346293 or
equivalent) or lubricant meeting
requirements of NLGI # 2,
Category LB or GC
-LB.
USAGEFLUID/LUBRICANT
Hood and
Door HingesMulti-Purpose Lubricant,
Superlube (GM Part
No. 12346241 or equivalent).
Fuel Door,
Glove Box Door,
Console Door
and Rear
Compartment
Lid HingesMulti-Purpose Lubricant,
Superlube (GM Part
No. 12346241 or equivalent).
Weatherstrip
ConditioningDielectric Silicone Grease (GM
Part No. 12345579 or equivalent).

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7-34
Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed the service
in the boxes provided after the maintenance interval.Any additional information from ªOwner Checks and
Servicesº or ªPeriodic Maintenanceº can be added on
the following record pages. Also, you should retain all
maintenance receipts. Your owner information portfolio
is a convenient place to store them.
Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

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Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

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Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

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Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

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Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

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Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

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Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

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8-
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8-1
Section 8 Customer Assistance Information
Here you will find out how to contact Buick if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text
Telephone (TTY) Users
8
-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons
with Disabilities
8
-6 Roadside Assistance
8
-6 Canadian Roadside Assistance
8
-7 Courtesy Transportation8
-8 Warranty Information
8
-9 Reporting Safety Defects to the United
States Government
8
-9 Reporting Safety Defects to the
Canadian Government
8
-10 Reporting Safety Defects to General Motors
8
-10 Ordering Service and Owner Publications
in Canada

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8-2
Customer Satisfaction ProcedureYour satisfaction and goodwill are important to your
dealer and to Buick. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the
following steps should be taken:
STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the
general manager.

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