ESP BUICK LUCERNE 2007 Owner's Guide

Page 344 of 496

How to Check Automatic Transaxle
Fluid (3.8L Engine)
Because this operation can be a little difficult, you
may choose to have this done at the dealership
service department.
If you do it yourself, be sure to follow all the
instructions here, or you could get a false reading
on the dipstick.
Notice:Too much or too little uid can
damage the transaxle. Too much can mean that
some of the uid could come out and fall on hot
engine or exhaust system parts, starting a re.
Too little uid could cause the transaxle to
overheat. Be sure to get an accurate reading if
you check the transaxle uid.
Wait at least 30 minutes before checking the
transaxle uid level if you have been driving:
When outside temperatures are above
90°F (32°C).
At high speed for quite a while.
In heavy traffic — especially in hot weather.
While pulling a trailer.To get the right reading, the uid should be at
normal operating temperature, which is
180°F to 200°F (82°C to 93°C).
Get the vehicle warmed up by driving about
15 miles (24 km) when outside temperatures are
above 50°F (10°C). If it is colder than 50°F (10°C),
you may have to drive longer.
Checking the Fluid Level
Prepare your vehicle as follows:
1. Park your vehicle on a level place. Keep the
engine running.
2. With the parking brake applied, place the shift
lever in PARK (P).
3. With your foot on the brake pedal, move the
shift lever through each gear range, pausing
for about three seconds in each range.
Then, position the shift lever in PARK (P).
4. Let the engine run at idle for three to
ve minutes.
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Cold Tire Pressure:The amount of air pressure
in a tire, measured in pounds per square inch
(psi) or kilopascals (kPa) before a tire has built up
heat from driving. SeeInation - Tire Pressure
on page 392.
Curb Weight:This means the weight of a motor
vehicle with standard and optional equipment
including the maximum capacity of fuel, oil, and
coolant, but without passengers and cargo.
DOT Markings:A code molded into the sidewall
of a tire signifying that the tire is in compliance
with the U.S. Department of Transportation (DOT)
motor vehicle safety standards. The DOT code
includes the Tire Identication Number (TIN),
an alphanumeric designator which can also identify
the tire manufacturer, production plant, brand,
and date of production.
GVWR:Gross Vehicle Weight Rating. See
Loading Your Vehicle on page 307.
GAWR FRT:Gross Axle Weight Rating for the
front axle. SeeLoading Your Vehicle on page 307.
GAWR RR:Gross Axle Weight Rating for the
rear axle. SeeLoading Your Vehicle on page 307.Intended Outboard Sidewall:The side of an
asymmetrical tire, that must always face outward
when mounted on a vehicle.
Kilopascal (kPa):The metric unit for air pressure.
Light Truck (LT-Metric) Tire:A tire used on
light duty trucks and some multipurpose passenger
vehicles.
Load Index:An assigned number ranging
from 1 to 279 that corresponds to the load
carrying capacity of a tire.
Maximum Ination Pressure:The maximum air
pressure to which a cold tire may be inated. The
maximum air pressure is molded onto the sidewall.
Maximum Load Rating:The load rating for a tire
at the maximum permissible ination pressure
for that tire.
Maximum Loaded Vehicle Weight:The sum of
curb weight, accessory weight, vehicle capacity
weight, and production options weight.
Normal Occupant Weight:The number of
occupants a vehicle is designed to seat multiplied
by 150 lbs (68 kg). SeeLoading Your Vehicle
on page 307.
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Accordingly, when the low tire pressure telltale
illuminates, you should stop and check your tires
as soon as possible, and inate them to the
proper pressure. Driving on a signicantly
under-inated tire causes the tire to overheat and
can lead to tire failure. Under-ination also
reduces fuel efficiency and tire tread life, and may
affect the vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if under-ination has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the
system is not operating properly. The TPMS
malfunction indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will ash for approximately
one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the
malfunction exists.When the malfunction indicator is illuminated, the
system may not be able to detect or signal low
tire pressure as intended. TPMS malfunctions may
occur for a variety of reasons, including the
installation of replacement or alternate tires or
wheels on the vehicle that prevent the TPMS from
functioning properly. Always check the TPMS
malfunction telltale after replacing one or more
tires or wheels on your vehicle to ensure that the
replacement or alternate tires and wheels allow
the TPMS to continue to function properly.
A tire and Loading Information label, attached to
your vehicle, shows the size of your vehicle’s
original equipment tires and the correct ination
pressure for your vehicle’s tires when they
are cold. SeeLoading Your Vehicle on page 307,
for an example of the tire information label and
its location on your vehicle. Also seeInation - Tire
Pressure on page 392.
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While the tires available on General Motors
passenger cars and light trucks may vary with
respect to these grades, they must also conform to
federal safety requirements and additional General
Motors Tire Performance Criteria (TPC) standards.
Treadwear
The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specied
government test course. For example, a tire
graded 150 would wear one and a half (1.5) times
as well on the government course as a tire
graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart signicantly from
the norm due to variations in driving habits, service
practices, and differences in road characteristics
and climate.
Traction – AA, A, B, C
The traction grades, from highest to lowest, are AA,
A, B, and C. Those grades represent the tire’s
ability to stop on wet pavement as measured under
controlled conditions on specied government test
surfaces of asphalt and concrete. A tire marked C
may have poor traction performance.Warning:The traction grade assigned to this tire
is based on straight-ahead braking traction
tests, and does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
Temperature – A, B, C
The temperature grades are A (the highest), B,
and C, representing the tire’s resistance to
the generation of heat and its ability to dissipate
heat when tested under controlled conditions on a
specied indoor laboratory test wheel. Sustained
high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance
which all passenger car tires must meet under
the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels
of performance on the laboratory test wheel
than the minimum required by law.
Warning:The temperature grade for this tire is
established for a tire that is properly inated
and not overloaded. Excessive speed,
under-ination, or excessive loading, either
separately or in combination, can cause heat
buildup and possible tire failure.
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If a Tire Goes Flat
It is unusual for a tire to blowout while you are
driving, especially if you maintain your vehicle’s
tires properly. If air goes out of a tire, it is
much more likely to leak out slowly. But if you
should ever have a blowout, here are a few tips
about what to expect and what to do:
If a front tire fails, the at tire will create a drag
that pulls the vehicle toward that side. Take your
foot off the accelerator pedal and grip the
steering wheel rmly. Steer to maintain lane
position, and then gently brake to a stop well out
of the traffic lane.
A rear blowout, particularly on a curve, acts much
like a skid and may require the same correction
you would use in a skid. In any rear blowout
remove your foot from the accelerator pedal. Get
the vehicle under control by steering the way
you want the vehicle to go. It may be very bumpy
and noisy, but you can still steer. Gently brake
to a stop, well off the road if possible.{CAUTION:
Lifting a vehicle and getting under it to do
maintenance or repairs is dangerous
without the appropriate safety equipment
and training. The jack provided with your
vehicle is designed only for changing a
at tire. If it is used for anything else, you
or others could be badly injured or killed
if the vehicle slips off the jack. Use the
jack provided with your vehicle only for
changing a at tire.
If a tire goes at, the next part shows how to use
the jacking equipment to change a at tire safely.
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Page 460 of 496

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Buick. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by your
GM dealer’s sales or service departments.
Sometimes, however, despite the best intentions
of all concerned, misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service, or parts manager, contact the owner of
the dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, in the U.S., contact the Buick
Customer Assistance Center by calling
1-800-521-7300. In Canada, contact General
Motors of Canada Customer Communication
Centre by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number
in order to give your inquiry prompt attention.
Please have the following information available to
give the Customer Assistance Representative:
Vehicle Identication Number.
This is available from the vehicle registration
or title, or the plate at the top left of the
instrument panel.
Dealership name and location
Vehicle delivery date and present mileage
When contacting Buick, please remember
that your concern will likely be resolved at a
dealer’s facility. That is why we suggest you
follow Step One rst if you have a concern.
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Emergency Tow From a Public Roadway or
Highway:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Winch-out
assistance when the vehicle is mired in sand,
mud, or snow.
Flat Tire Change:Installation of your spare tire
in good condition will be covered at no charge.
The customer is responsible for the repair or
replacement of the tire if not covered by a
warrantable failure.
Jump Start:No-start occurrences which
require a battery jump start will be covered at
no charge.
Additional Services for Canadian
Customers

Trip Routing Service:Upon Request,
Roadside Assistance will send you detailed,
computer-personalized maps, highlighting your
choice of either the most direct route or the
most scenic route to your destination,
anywhere in North America, along with any
helpful travel information we may have
pertaining to your trip. To request this service,
please call us toll-free at 1-800-268-6800.We will make every attempt to send your
personalized trip routing as quickly as possible,
but it is best to allow three weeks before your
planned departure date. Trip routing requests
will be limited to six per calendar year.
Trip Interruption Benets and Assistance:
In the event of a warranty related vehicle
disablement, while en route and over
250 kilometres from original point of departure,
you may qualify for trip interruption expense
assistance. This assistance covers reasonable
reimbursement of up to a maximum of
$500 (Canadian) for (A) meals (maximum of
$50/day), (B) lodging (maximum of $100/night)
and (C) alternate ground transportation
(maximum of $40/day). This benet is to assist
you with some of the unplanned expense you
may incur while waiting for your vehicle to be
repaired.
Pre-authorization, original detailed receipts and
a copy of the repair order are required.
Once authorization has been given, your
advisor will help you make any necessary
arrangements and explain how to claim for trip
interruption expense assistance.
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Alternative Service:There may be times,
when Roadside Assistance cannot provide
timely assistance, your advisor may authorize
you to secure local emergency road service,
and you will be reimbursed up to $100 upon
submission of the original receipt to Roadside
Assistance.
In many instances, mechanical failures are covered
under Buick’s Bumper-to-Bumper warranty for U.S.
customers, and the duration of the Base Warranty
Coverage for Canadian customers of the new
Vehicle Limited Warranty. However, any cost for
parts and labor for non-warranty repairs are the
responsibility of the driver.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number.
Odometer reading, Vehicle Identication
Number, and delivery date of the vehicle.
Description of the problem.
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember, we are
only a phone call away. U.S. customers call
Buick Roadside Assistance:1-800-252-1112,
TTY users, call1-888-889-2438, Canadian
customers call1-800-268-6800.
Buick and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Buick and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program
at any time without notication.
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Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
GM helps to minimize your inconvenience by
providing several transportation options.
Depending on the circumstances, your dealer can
offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation and participating
dealers can provide you with shuttle service to get
you to your destination with minimal interruption
of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time
and distance parameters for the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used as ‘shuttle
service,’ the reimbursement is limited to the
associated shuttle allowance and must be
supported by original receipts.In addition, for U.S. customers, should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses may
be available. Claim amounts should reect actual
costs and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle is
kept for an overnight warranty repair. Rental
reimbursement will be limited and must be
supported by original receipts. This requires that
you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible
for fuel usage charges and may also be
responsible for taxes, levies, usage fees,
excessive mileage, or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
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To read this information, special equipment is
needed and access to the vehicle or the device
that stores the data is required. GM will not access
information about a crash event or share it with
others other than:
with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the
lessee,
in response to an official request of police or
similar government office,
as part of GM’s defense of litigation through
the discovery process, or
as required by law.
In addition, once GM collects or receives data,
GM may:
use the data for GM research needs,
make it available for research where
appropriate condentiality is to be maintained
and need is shown, or
share summary data which is not tied to a
specic vehicle with non-GM organizations
for research purposes.Others, such as law enforcement, may have
access to the special equipment that can read the
information if they have access to the vehicle
or the device that stores the data.
If your vehicle has OnStar
®, please check the
OnStar®subscription service agreement or manual
for information on its operations and data
collection.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualied
technician using the proper equipment and
quality replacement parts. Poorly performed
collision repairs will diminish your vehicle’s resale
value, and safety performance can be
compromised in subsequent collisions.
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