mileage BUICK RAINIER 2007 Owner's Manual

Page 179 of 534

Speedometer and Odometer
The speedometer lets you see your speed in
both miles per hour (mph) and kilometers per
hour (km/h).
The odometer shows how far your vehicle has
been driven, in either miles (used in the United
States) or kilometers (used in Canada).
The odometer mileage can be checked without the
vehicle running. Press the trip stem located on
the instrument panel cluster.
If your vehicle needs a new odometer installed,
the new one will be set to the correct mileage total
of the old odometer.
Trip Odometer
The trip odometer can tell you how far your
vehicle has been driven since you last set the trip
odometer to zero.
Your vehicle’s odometer works together with the
Driver Information Center (DIC). You can set a
Trip A and Trip B odometer. See “Trip Information”
underDIC Operation and Displays on page 199.
Tachometer
The tachometer
displays the engine
speed in revolutions
per minute (rpm).
179

Page 357 of 534

California Proposition 65 Warning
Most motor vehicles, including this one, contain
and/or emit chemicals known to the State of
California to cause cancer and birth defects or other
reproductive harm. Engine exhaust, many parts and
systems (including some inside the vehicle), many
uids, and some component wear by-products
contain and/or emit these chemicals.
Doing Your Own Service Work
{CAUTION:
You can be injured and your vehicle could
be damaged if you try to do service work
on a vehicle without knowing enough
about it.
Be sure you have sufficient knowledge,
experience, the proper replacement
parts, and tools before you attempt any
vehicle maintenance task.
CAUTION: (Continued)
CAUTION: (Continued)

Be sure to use the proper nuts, bolts,
and other fasteners. English and metric
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt.
If you want to do some of your own service work,
you will want to use the proper service manual.
It tells you much more about how to service your
vehicle than this manual can. To order the
proper service manual, seeService Publications
Ordering Information on page 517.
Your vehicle has an airbag system. Before
attempting to do your own service work, see
Servicing Your Airbag-Equipped Vehicle on
page 84.
You should keep a record with all parts receipts
and list the mileage and the date of any service
work you perform. SeeMaintenance Record
on page 493.
357

Page 372 of 534

If you are in an area of extreme cold, where the
temperature falls below−20°F (−29°C), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both will
provide easier cold starting and better protection
for the engine at extremely low temperatures.
Engine Oil Additives
Do not add anything to the oil. The recommended
oils with the starburst symbol that meet GM
Standard GM6094M are all you will need for good
performance and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you
know when to change the engine oil and lter.
This is based on engine revolutions and engine
temperature, and not on mileage. Based on driving
conditions, the mileage at which an oil change
will be indicated can vary considerably. For the oil
life system to work properly, you must reset the
system every time the oil is changed.When the system has calculated that oil life has
been diminished, it will indicate that an oil change
is necessary. A CHANGE ENGINE OIL message
in the Driver Information Center (DIC) will
come. SeeDIC Warnings and Messages on
page 202. Change your oil as soon as possible
within the next 600 miles (1 000 km). It is possible
that, if you are driving under the best conditions,
the oil life system may not indicate that an oil
change is necessary for over a year. However, the
engine oil and lter must be changed at least
once a year and at this time the system must be
reset. Your dealer has GM-trained people who will
perform this work using genuine GM parts and
reset the system. It is also important to check the
oil regularly and keep it at the proper level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km)
since the last oil change. Remember to reset the
oil life system whenever the oil is changed.
372

Page 486 of 534

At Least Once a Month
Tire Ination Check
Visually inspect your vehicle’s tires and make
sure they are inated to the correct pressures.
Do not forget to check the spare tire. See
Ination - Tire Pressure on page 419. Check to
make sure the spare tire is stored securely.
SeeChanging a Flat Tire on page 436.
Tire Wear Inspection
Tire rotation may be required for high mileage
highway drivers prior to the Engine Oil Life System
service notication. Check the tires for wear
and, if necessary, rotate the tires. SeeTire
Inspection and Rotation on page 425.
At Least Once a Year
Starter Switch Check
{CAUTION:
When you are doing this inspection, the
vehicle could move suddenly. If the
vehicle moves, you or others could be
injured.
1. Before you start, be sure you have enough
room around the vehicle.
2. Firmly apply both the parking brake and the
regular brake. SeeParking Brake on page 118.
Do not use the accelerator pedal, and be ready
to turn off the engine immediately if it starts.
3. Try to start the engine in each gear. The
vehicle should start only in PARK (P) or
NEUTRAL (N). If the vehicle starts in any
other position, contact your GM Goodwrench
®
dealer for service.
486

Page 498 of 534

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Buick. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by your
GM dealer’s sales or service departments.
Sometimes, however, despite the best intentions
of all concerned, misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service, or parts manager, contact the owner of
the dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, in the U.S., contact the Buick
Customer Assistance Center by calling
1-800-521-7300. In Canada, contact General
Motors of Canada Customer Communication
Centre by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number. This is available
from the vehicle registration or title, or the
plate at the top left of the instrument panel.
Dealership name and location
Vehicle delivery date and present mileage
When contacting Buick, please remember that your
concern will likely be resolved at a dealer’s
facility. That is why we suggest you follow
Step One rst if you have a concern.
498

Page 499 of 534

STEP THREE — U.S. Owners:Both General
Motors and your dealer are committed to making
sure you are completely satised with your
new vehicle. However, in the United States, if you
continue to remain unsatised after following
the procedure outlined in Steps One and Two,
you should le with the BBB Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation
of the New Vehicle Limited Warranty. Although you
may be required to resort to this informal dispute
resolution program prior to ling a court action,
use of the program is free of charge and your case
will generally be heard within 40 days. If you do
not agree with the decision given in your case, you
may reject it and proceed with any other venue
for relief available to you.You may contact the BBB Auto Line Program using
the toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by
vehicle age, mileage and other factors. General
Motors reserves the right to change eligibility
limitations and/or discontinue its participation in
this program.
499

Page 509 of 534

In addition, for U.S. customers, should you
arrange transportation through a friend or relative,
limited reimbursement for reasonable fuel
expenses may be available. Claim amounts should
reect actual costs and be supported by original
receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle is
kept for an overnight warranty repair. Rental
reimbursement will be limited and must be
supported by original receipts. This requires that
you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible
for fuel usage charges and may also be
responsible for taxes, levies, usage fees,
excessive mileage, or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
All program options, such as shuttle service, may
not be available at every dealer. Please contact
your dealer for specic information about
availability. All Courtesy Transportation
arrangements will be administered by appropriate
dealer personnel.
General Motors reserves the right to unilaterally
modify, change or discontinue Courtesy
Transportation at any time and to resolve all
questions of claim eligibility pursuant to the terms
and conditions described herein at its sole
discretion.
509