mileage BUICK RANDEZVOUS 2006 Owner's Manual

Page 181 of 478

Speedometer and Odometer
Your speedometer lets you see your speed in both
miles per hour (mph) and kilometers per hour (km/h).
Your odometer shows how far your vehicle has
been driven, in either miles (used in the United States)
or kilometers (used in Canada). However, a Canadian
odometer will remain in metric units only.
Your vehicle has a tamper-resistant odometer.
You may wonder what happens if your vehicle needs a
new odometer installed. If the new one can be set to
the mileage total of the old odometer, then that will
be done. If it cannot, then it is set at zero and a label
must be put on the driver’s door to show the old mileage
reading when the new odometer was installed.
If your vehicle is equipped with the Driver Information
Center (DIC), you may toggle the odometer to display
either miles, available only in the United States, or
kilometers. SeeDriver Information Center (DIC) on
page 3-60.
Trip Odometer
In addition to the standard odometer, the cluster can
also display a trip odometer. The display can be
toggled between the odometer and the trip odometer
by quickly pressing and releasing the trip/reset
button located to the right of the temperature gage.
The trip odometer will continue to keep track of miles
or kilometers driven even if they are not currently
displayed. A Canadian trip odometer will remain in
metric units only. To reset the trip odometer to zero (0),
push and hold the trip/reset button for at least one
and a half seconds, but less than three seconds.
The trip odometer that is showing in the display
will be reset.
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Page 182 of 478

Retro-Active Reset
The trip odometer has a feature called retro-active
reset. This feature can be used to set the trip odometer
to the number of miles or kilometers driven since the
ignition was last turned on. This can be used if you
forget to reset your trip odometer at the beginning of a
trip. To use the retro-active reset feature, push and
hold the trip/reset button for at least ve seconds. The
trip odometer will then display the number of miles
or kilometers driven since the ignition was last turned
on and you began driving. If you use the retro-active
reset feature after you have started the vehicle,
but before you begin moving, the display will show
the number of miles or kilometers you drove during
the last ignition cycle. Once you begin driving, the
trip odometer will accumulate mileage. For example,
if you have driven 5.0 miles (8.0 km) since you started
your vehicle, and then activate the retro-active reset
feature, the display will show 5.0 miles (8.0 km).
As you drive, the display will then increase to
5.1 miles (8.2 km), 5.2 miles (8.4 km), etc.
Tachometer
The tachometer
displays the engine
speed in revolutions
per minute (rpm).
Safety Belt Reminder Light
When the key is turned to ON or START, a chime will
come on for several seconds to remind people to fasten
their safety belts.
The safety belt light will
also come on and stay on
for several seconds. If
the driver’s belt is already
buckled, neither the
chime nor the light will
come on.
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Page 330 of 478

Doing Your Own Service Work
{CAUTION:
You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.
Be sure you have sufficient knowledge,
experience, the proper replacement parts,
and tools before you attempt any vehicle
maintenance task.
Be sure to use the proper nuts, bolts,
and other fasteners. English and metric
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt.
If you want to do some of your own service work,
you will want to use the proper service manual. It tells
you much more about how to service your vehicle
than this manual can. To order the proper service
manual, seeService Publications Ordering Information
on page 7-14.Your vehicle has an airbag system. Before attempting
to do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-85.
You should keep a record with all parts receipts and
list the mileage and the date of any service work
you perform. SeeMaintenance Record on page 6-14.
Adding Equipment to the Outside
of Your Vehicle
Things you might add to the outside of your vehicle
can affect the airow around it. This may cause
wind noise and affect windshield washer performance.
Check with your dealer before adding equipment to
the outside of your vehicle.
Fuel
The 8th digit of your vehicle identication number (VIN)
shows the code letter or number that identies your
engine. You will nd the VIN at the top left of the
instrument panel. SeeVehicle Identication
Number (VIN) on page 5-99.
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If you are in an area of extreme cold, where the
temperature falls below−20°F (−29°C), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both will provide
easier cold starting and better protection for your
engine at extremely low temperatures.
Engine Oil Additives
Do not add anything to your oil. The recommended
oils with the starburst symbol that meet GM Standard
GM6094M are all you will need for good performance
and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you
know when to change the engine oil and lter. This is
based on engine revolutions and engine temperature,
and not on mileage. Based on driving conditions,
the mileage at which an oil change will be indicated
can vary considerably. For the oil life system to
work properly, you must reset the system every time
the oil is changed.When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A CHANGE ENGINE OIL message will
come on. SeeChange Engine Oil Message on
page 3-55. Change your oil as soon as possible within
the next 600 miles (1 000 km). It is possible that, if
you are driving under the best conditions, the oil
life system may not indicate that an oil change is
necessary for over a year. However, your engine oil and
lter must be changed at least once a year and at
this time the system must be reset. Your dealer has
GM-trained service people who will perform this
work using genuine GM parts and reset the system. It is
also important to check your oil regularly and keep it
at the proper level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed.
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Page 441 of 478

Owner Checks and Services
These owner checks and services should be performed
at the intervals specied to help ensure the safety,
dependability and emission control performance of your
vehicle. Your GM Goodwrench
®dealer can assist
you with these checks and services.
Be sure any necessary repairs are completed at once.
Whenever any uids or lubricants are added to your
vehicle, make sure they are the proper ones, as shown
inRecommended Fluids and Lubricants on page 6-12.
At Each Fuel Fill
It is important to perform these underhood checks at
each fuel ll.
Engine Oil Level Check
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil on page 5-13for further
details.
Notice:It is important to check your oil regularly
and keep it at the proper level. Failure to keep your
engine oil at the proper level can cause damage
to your engine not covered by your warranty.
Engine Coolant Level Check
Check the engine coolant level and add
DEX-COOL®coolant mixture if necessary.
SeeEngine Coolant on page 5-21for further details.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in the
windshield washer uid reservoir and add the
proper uid if necessary.
At Least Once a Month
Tire Ination Check
Visually inspect your vehicle’s tires and make sure they
are inated to the correct pressures. Do not forget to
check the spare tire. SeeTires on page 5-51for further
details. Check to make sure the spare tire is stored
securely. SeeChanging a Flat Tire on page 5-70.
Tire Wear Inspection
Tire rotation may be required for high mileage highway
drivers prior to the Engine Oil Life System service
notication. Check the tires for wear and, if necessary,
rotate the tires. SeeTire Inspection and Rotation
on page 5-60.
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Page 450 of 478

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Buick. Normally, any concerns with
the sales transaction or the operation of your vehicle will
be resolved by your GM dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without further
help, contact the Buick Customer Assistance Center by
calling 1-800-521-7300. In Canada, contact GM of
Canada Customer Communication Centre by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number. This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel.
Dealership name and location
Vehicle delivery date and present mileage
When contacting Buick, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satised with your new vehicle. However, if you continue
to remain unsatised after following the procedure
outlined in Steps One and Two, you should le with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
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The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using
the toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
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Roadside Assistance Program
Call1-800-252-1112for Buick Roadside Assistance.
As the proud owner of a new Buick vehicle, you are
automatically enrolled in the Buick Roadside Assistance
program. This value-added service is intended to provide
you with peace of mind as you drive in the city or travel
the open road. Call Buick’s Roadside Assistance toll-free
number at1-800-252-1112to speak with a Buick
Roadside Assistance representative 24 hours a day,
365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery:Delivery of enough fuel,
$5 maximum, for the customer to get to the
nearest service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles (16 km).
Emergency Tow:Tow to the nearest dealership
for warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
In many instances, mechanical failures are covered
under Buick’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number.
Mileage, Vehicle Identication Number, and delivery
date of the vehicle.
Description of the problem.
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Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes
one-way or round trip shuttle service to a destination
up to 10 miles (16 km) from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement of public transportation expenses may
be available, for up to a maximum of ve days. In
addition, should you arrange transportation through a
friend or relative, reimbursement for reasonable
fuel expenses may be available, up to a ve-day
maximum. Claim amounts should reect actual costs
and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. Reimbursement will be limited to a maximum
amount per day and must be supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes,
levies, usage fees, excessive mileage or rental usage
beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle as
a courtesy rental.
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