tow BUICK REGAL 2012 Service Manual

Black plate (102,1)Buick Regal Owner Manual - 2012
10-102 Vehicle Care
Fabric/Carpet
Start by vacuuming the surface
using a soft brush attachment. If a
rotating brush attachment is being
used during vacuuming, only use it
on the floor carpet. Before cleaning,
gently remove as much of the soil
as possible using one of the
following techniques:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
.For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean lint-free colorfast cloth with water or club
soda. Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth. 3. Start on the outside edge of the
soil and gently rub toward the
center. Fold the cleaning cloth to
a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by club
soda or plain water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
Following the cleaning process, a
paper towel can be used to blot
excess moisture.
Instrument Panel, Vinyl, and
Other Plastic Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Notice: Soaking or saturating
leather, especially perforated
leather, as well as other interior
surfaces, may cause permanent
damage. Wipe excess moisture
from these surfaces after
cleaning and allow them to dry
naturally. Never use heat, steam,
spot lifters or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change
the appearance and feel of leather
or soft trim and are not
recommended.

Black plate (2,1)Buick Regal Owner Manual - 2012
11-2 Service and Maintenance
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs
vary. There may need to be more
frequent checks and services. TheAdditional Required
Services
‐Normal are for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
on page 9‑10.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel. See
Recommended Fuel on
page 9‑47.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Normal chart. The Additional Required
Services
‐Severe are for vehicles
that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police, or delivery
service.

Black plate (8,1)Buick Regal Owner Manual - 2012
13-8 Customer Information
Buick and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
.Flat Tire Change:
Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian‐Purchased Vehicles
.Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
six request limit per year.
Additional travel information is
also available. Allow three
weeks for delivery.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where
your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy of

Black plate (9,1)Buick Regal Owner Manual - 2012
Customer Information 13-9
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help you make arrangements
and explain how to receive
payment.
.Alternative Service:If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Roadside Assistance
Program (Mexico)
As a new owner, your vehicle is
automatically enrolled in the
Roadside Assistance program. The
services are available at no cost under the terms and conditions of
the program. The Roadside
Assistance program is not part of,
or included, in the coverage
provided by the new vehicle limited
warranty.
Roadside Assistance provides
assistance to the driver and
passengers while driving the vehicle
within your city of residence or on
any passable road in Mexico, the
United States, and Canada.
Services are subject to the
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Buick
Customer Assistance Center
at 01-800-466-0818.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Buick dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.

Black plate (10,1)Buick Regal Owner Manual - 2012
13-10 Customer Information
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Buick
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is
not accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limitedto moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.
If the vehicle cannot be received
by the nearest Buick dealer due
to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
to 48 hours until it can be taken
to the dealer. If the storage costs
exceed the amount authorized,
the owner is responsible to pay
the difference at the time of
service. Contact Roadside
Assistance for more information
on authorized amounts.
.*Trip Interruption: This service
is provided if you are prevented
from further usage of your
vehicle while traveling and it is
not possible for the nearest
Buick dealership to repair the
vehicle the same day, requiring
the vehicle to stay at the
dealership for a night or more.
If this happens, in addition to the
previously listed services and
prior to confirmation by the
dealership, you are entitled to
choose one of the following
alternatives, within the limits of
existing Roadside Assistance
program guidelines. If the costs
exceed the amount authorized
for these services, you must pay
the difference at the time of
service.
Roadside Assistance
will coordinate hotel
accommodations for all vehicle
travelers for up to two nights.
A rental car will be provided for
up to two days and the vehicle
must be returned to its original
destination, excluding vehicles
with a carrying capacity greater
than 3.5 tons.
Complimentary Transportation: If
you prefer to continue your trip
to the intended destination or
return to your place of
residence, and the trip requires

Black plate (11,1)Buick Regal Owner Manual - 2012
Customer Information 13-11
more than eight hours driving on
the road, transportation for the
driver and passengers by first
class bus or coach commercial
airline will be provided to a
location chosen by Roadside
Assistance, depending on
availability at the chosen
destination. Restrictions apply
based on vehicle specifications.
If you are on the road, taxi
service to the nearest bus
station or airport will be
provided.
.*Complimentary
Transportation for Vehicle Pick
Up: Transportation to pick up
your vehicle after repairs are
complete. Once the dealer has
reported that the vehicle has
been repaired, Roadside
Assistance will provide bus or
commercial airline one-way
service (subject to availability)
for the person designated by you
to collect your vehicle at the
dealership's location if you or thedesignated person are not in the
same town or city as the
dealership.
*These services are not provided for
U.S. or Canada residents. All
services provided in the U.S. and
Canada are at the owner's expense
and will be reimbursed by Roadside
Assistance.
Services Not Included in Roadside
Assistance
Roadside Assistance does not
cover or reimburse services for the
following:.Events caused by fraud or bad
faith by the driver.
.Vehicle immobilization situations
due to a major force or
unforeseen circumstances, such
as natural phenomena of an
extraordinary nature,
earthquakes, volcanic eruptions,
and other cyclonic storms.
.Vehicle immobilization situations
arising from car accidents
caused by the driver of the vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.
.Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from the
services provided.
.Cost of towing a trailer when
choosing a Buick dealer that is
nearest to the temporary storage
facility for the disabled vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.

Black plate (15,1)Buick Regal Owner Manual - 2012
Customer Information 13-15
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(U.S. and Canada) on page 13‑7or
Roadside Assistance Program
(Mexico) on page 13‑9.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑26.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts

Black plate (5,1)Buick Regal Owner Manual - 2012
INDEX i-5
Fuel (cont'd)Recommended . . . . . . . . . . . . . . . 9-47
Requirements, California . . . . . 9-47
System Messages . . . . . . . . . . . . 5-32
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-39
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-38
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-42
G
Garage Door Opener . . . . . . . . . . 5-39Programming . . . . . . . . . . . . . . . . . 5-39
Gasoline
Specifications . . . . . . . . . . . . . . . . . 9-47
Gauges Driver Efficiency . . . . . . . . . . . . . . 5-12
Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-12
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . . 5-11 Gauges (cont'd)
Tachometer . . . . . . . . . . . . . . . . . . . 5-11
Trip Odometer . . . . . . . . . . . . . . . . 5-11
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-52
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-33
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-33
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-2
Bulb Replacement . . . . . . . . . . 10-33
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-33 Headlamps (cont'd)
High-Beam On Light . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-24
Heated Steering Wheel . . . . . . . . . . . . . . . . 5-3
Heated Front Seats . . . . . . . . . . . . . 3-7
Heated Mirrors . . . . . . . . . . . . . . . . . 2-15
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-23
Heating and Air Conditioning . . . 8-1
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-37
High-Beam On Light . . . . . . . . . . . 5-24
High-Speed Operation . . . . . . . . 10-53
Highway Hypnosis . . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . . 9-7
Hill Start Assist (HSA) . . . . . . . . . 9-37
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-12
Hydraulic Clutch . . . . . . . . . . . . . . 10-15

Black plate (9,1)Buick Regal Owner Manual - 2012
INDEX i-9
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-20
Statement . . . . . . . . . . . . . . . . . . 13-20
Radios AM-FM Radio . . . . . . . . . . . . . . . . . 7-14
Reception . . . . . . . . . . . . . . . . . . . . 7-23
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-19
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-9
Rear Storage . . . . . . . . . . . . . . . . . . . 4-2
Rearview Mirrors Automatic Dimming . . . . . . . . . . . 2-16
Reclining Seatbacks . . . . . . . . . . . . 3-6
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-13
Records Maintenance . . . . . . . . . . . . . . . . .11-16
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-95
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Remote Vehicle Start . . . . . . . . . . . 2-8
Replacement Bulbs . . . . . . . . . . . 10-37
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-33
Maintenance . . . . . . . . . . . . . . . . .11-15
Replacing Airbag System . . . . . . 3-33
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-50
Replacing Safety Belt System Parts after a Crash . . . 3-20
Reporting Safety Defects
Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-41
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-24
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-33
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6
Roadside Assistance Program . . . . . . . . . . . . . . . . 13-7, 13-9
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-19 Rotation, Tires . . . . . . . . . . . . . . . . 10-58
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . 9-28
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-10Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Extender . . . . . . . . . . . . . . . . . . . . . . 3-20
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-12
Lap-Shoulder Belt . . . . . . . . . . . . 3-13
Reminders . . . . . . . . . . . . . . . . . . . . 5-13
Replacing after a Crash . . . . . . 3-20
Use During Pregnancy . . . . . . . . 3-19
Safety Defects Reporting Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Safety Locks . . . . . . . . . . . . . . . . . . . 2-10
Safety System Check . . . . . . . . . . 3-20
Satellite Radio . . . . . . . . . . . . . . . . . 7-19
Scheduling Appointments . . . . . 13-12
Sealant Kit, Tire . . . . . . .10-67, 10-74

Black plate (11,1)Buick Regal Owner Manual - 2012
INDEX i-11
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-11
TaillampsBulb Replacement . . . . . . . . . . 10-35
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . . . . . . . . . 2-13, 2-14
Immobilizer . . . . . . . . . . . . . . . . . . . 2-13
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Tires All-Season . . . . . . . . . . . . . . . . . . 10-45
Buying New Tires . . . . . . . . . . . 10-60
Chains . . . . . . . . . . . . . . . . . . . . . . 10-65
Changing . . . . . . . . . . . . . . . . . . . 10-83
Compact Spare . . . . . . . . . . . . . 10-89
Designations . . . . . . . . . . . . . . . 10-48
Different Size . . . . . . . . . . . . . . . 10-62
If a Tire Goes Flat . . . . . . . . . . 10-65
Inflation Monitor System . . . . 10-55
Inspection . . . . . . . . . . . . . . . . . . 10-58
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Pressure . . . . . . . . . . . . . . . . . . . . 10-53
Pressure Light . . . . . . . . . . . . . . . . 5-22
Pressure Monitor System . . . 10-54
Rotation . . . . . . . . . . . . . . . . . . . . 10-58 Tires (cont'd)
Sealant and
Compressor Kit . . . . 10-67, 10-74
Sealant and Compressor
Kit, Storing . . . . . . . . . . . . . . . . 10-82
Sidewall Labeling . . . . . . . . . . . 10-46
Summer . . . . . . . . . . . . . . . . . . . . 10-46
Terminology and Definitions . . . . . . . . . . . . . . . . . 10-49
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-62
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-64
Wheel Replacement . . . . . . . . 10-64
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-60
Winter . . . . . . . . . . . . . . . . . . . . . . 10-45
Towing
General Information . . . . . . . . . . 9-52
Recreational Vehicle . . . . . . . . 10-95
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-95
Traction Control System (TCS) . . . . . . . . 9-37
Control System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 5-21
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-20 Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-28
Fluid, Automatic . . . . . . . . . . . . 10-14
Fluid, Manual . . . . . . . . . . . . . . . 10-15
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-12
Trip Odometer . . . . . . . . . . . . . . . . . 5-11
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Turn Signal Bulb Replacement . . . . . . . . . . 10-35
U
Ultrasonic Parking Assist . . . . . . 9-44
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-62
Universal Remote System . . . . . 5-39 Operation . . . . . . . . . . . . . . . . . . . . . 5-42
Programming . . . . . . . . . . . . . . . . . 5-39
Up-Shift Light . . . . . . . . . . . . . . . . . . 5-20
Using This Manual . . . . . . . . . . . . . . . . iv