mileage CADILLAC CTS 2009 2.G Owners Manual

Page 124 of 490

Up-Shift Light
CTS vehicles with a manual
transmission have an
economy up-shift light on
the instrument panel. This
light shows when to shift to
the next higher gear for the
best fuel economy.
When this light comes on, you can shift to the next
higher gear if weather, road, and traffic conditions allow.
For the best fuel economy, accelerate slowly and
shift when the light comes on.
While you accelerate, it is normal for the light to go on
and off if you quickly change the position of the
accelerator. Ignore the light when you downshift.
CTS-V vehicles use tracer lights around the outside of
the tachometer as a performance up-shift light.
These tracers ash to indicate when to shift to the next
higher gear to avoid the engine speed limit. See
Tachometer on page 3-34for more information.
Skip Shift (CTS-V)
Under light acceleration, the transmission will only
allow you to shift from 1 (First) to 4 (Fourth). Shifts from
1 (First) to 2 (Second) or 3 (Third) are not allowed.
This helps improve fuel mileage.
Under harder acceleration, Skip Shift is disabled, and
the driver has all gears available.
Parking Brake
The parking brake pedal is
located on the lower portion
of the instrument panel to
the left of the steering
wheel.
To set the parking brake, hold the brake pedal down,
then push the parking brake pedal down.
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Page 181 of 490

Speedometer and Odometer
The speedometer shows the vehicle speed in either
miles per hour (mph) or kilometers per hour (km/h).
The odometer shows how far the vehicle has been
driven, in either miles (used in the United States) or
kilometers (used in Canada).
If the vehicle has to have a new odometer installed,
the new one may read the correct mileage. This is
because the vehicle computer has stored the mileage
in memory.
While the Driver Shift Control (DSC) feature is active,
the odometer changes to show the gear range.
SeeAutomatic Transmission Operation on page 2-36
for more information.
Trip Odometers
The trip odometer can record the number of miles or
kilometers traveled for up to two trips.
The trip odometer is part of the Driver Information
Center (DIC), for more information seeDIC Operation
and Displays on page 3-51.
For vehicles that have the navigation system, see your
Navigation System manual for more information.
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Page 278 of 490

Your Driving, the Road, and
the Vehicle
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here are some
driving tips to get the best fuel economy possible.
Avoid fast starts and accelerate smoothly.
Brake gradually and avoid abrupt stops.
Avoid idling the engine for long periods of time.
When road and weather conditions are appropriate,
use cruise control, if equipped.
Always follow posted speed limits or drive more
slowly when conditions require.
Keep vehicle tires properly inated.
Combine several trips into a single trip.
Replace the vehicle’s tires with the same TPC Spec
number molded into the tire’s sidewall near the size.
Follow recommended scheduled maintenance.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The rst step in driving defensively is to
wear your safety belt — SeeSafety Belts: They Are for
Everyone on page 1-14.
{CAUTION:
Assume that other road users (pedestrians,
bicyclists, and other drivers) are going to be
careless and make mistakes. Anticipate what they
might do and be ready. In addition:
Allow enough following distance between you
and the driver in front of you.
Focus on the task of driving.
Driver distraction can cause collisions resulting in
injury or possible death. These simple defensive
driving techniques could save your life.
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Page 315 of 490

If doing some of your own service work, use the proper
service manual. It tells you much more about how to
service the vehicle than this manual can. To order
the proper service manual, seeService Publications
Ordering Information on page 7-15.
This vehicle has an airbag system. Before attempting
to do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-72.
Keep a record with all parts receipts and list the
mileage and the date of any service work performed.
SeeMaintenance Record on page 6-18.
Adding Equipment to the Outside of
the Vehicle
Things added to the outside of the vehicle can affect the
airow around it. This can cause wind noise and can
affect fuel economy and windshield washer performance.
Check with your dealer/retailer before adding equipment
to the outside of the vehicle.
Fuel
Use of the recommended fuel is an important part of the
proper maintenance of this vehicle. To help keep the
engine clean and maintain optimum vehicle performance,
we recommend the use of gasoline advertised as TOP
TIER Detergent Gasoline.
The 8th digit of the Vehicle Identication Number (VIN)
shows the code letter or number that identies the
vehicle’s engine. The VIN is at the top left of the
instrument panel. SeeVehicle Identification Number
(VIN) on page 5-114.
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Page 331 of 490

Engine Oil Additives / Engine Oil
Flushes
Do not add anything to the oil. The recommended oils
with the starburst symbol that meet GM standards are all
you need for good performance and engine protection.
Engine oil system ushes are not recommended and
could cause engine damage not covered by the vehicle
warranty.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that lets you know
when to change the engine oil and lter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change will be indicated can vary
considerably. For the oil life system to work properly, you
must reset the system every time the oil is changed.When the system has calculated that oil life has been
diminished, it will indicate that an oil change is necessary.
A Change Engine Oil Soon message will come on.
SeeDIC Warnings and Messages on page 3-58. Change
the oil as soon as possible within the next 600 miles
(1 000 km). It is possible that, if you are driving under the
best conditions, the oil life system might not indicate that
an oil change is necessary for over a year. However, the
engine oil and lter must be changed at least once a year
and at this time the system must be reset. Your dealer/
retailer has trained service people who will perform this
work using genuine parts and reset the system. It is also
important to check the oil regularly and keep it at the
proper level.
If the system is ever reset accidentally, you must
change the oil at 3,000 miles (5 000 km) since the last
oil change. Remember to reset the oil life system
whenever the oil is changed.
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Page 460 of 490

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Cadillac. Normally, any concerns
with the sales transaction or the operation of the vehicle
will be resolved by the dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general
manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
United States, call the Cadillac Customer Assistance
Center, 24 hours a day, at 1-800-458-8006. In Canada,
call the Canadian Cadillac Customer Communication
Centre at 1-888-446-2000.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the
following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, remember that your concern
will likely be resolved at a dealer’s facility. That is why we
suggest following Step One rst.
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STEP THREE (U.S. Owners):Both General Motors
and your dealer are committed to making sure you are
completely satised with your new vehicle. However,
if you continue to remain unsatised after following the
procedure outlined in Steps One and Two, you can
le with the Better Business Bureau (BBB) Auto
Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
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U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for a warranty repair. If
you obtain a rental vehicle on your own, please see your
dealer for the maximum number of days allowed and the
allowance per rental day. Rental reimbursement must be
supported by original receipts. This requires that you sign
and complete a rental agreement and meet state, local,
and rental vehicle provider requirements. Requirements
vary and may include minimum age requirements,
insurance coverage, credit card, etc. You are responsible
for fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change, or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is damaged,
have the damage repaired by a qualied technician using
the proper equipment and quality replacement parts.
Poorly performed collision repairs will diminish your
vehicle’s resale value, and safety performance can be
compromised in subsequent collisions.
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