tow CADILLAC CTS V 2007 1.G Service Manual

Fabric/Carpet
Use a vacuum cleaner with a soft brush
attachment frequently to remove dust and loose
dirt. A canister vacuum with a beater bar in
the nozzle may only be used on oor carpet and
carpeted oor mats. For soils, always try to remove
them rst with plain water or club soda. Before
cleaning, gently remove as much of the soil
as possible using one of the following techniques:
For liquids: gently blot the remaining soil
with a paper towel. Allow the soil to absorb into
the paper towel until no more can be
removed.
For solid dry soils: remove as much as
possible and then vacuum.
To clean, use the following instructions:
1. Saturate a lint-free, clean white cloth with
water or club soda.
2. Wring the cloth to remove excess moisture.3. Start on the outside edge of the soil and
gently rub toward the center. Continue
cleaning, using a clean area of the cloth each
time it becomes soiled.
4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a
mild soap solution and repeat the cleaning
process that was used with plain water.
If any of the soil remains, a commercial fabric
cleaner or spot lifter may be necessary. When a
commercial upholstery cleaner or spot lifter is to be
used, test a small hidden area for colorfastness
rst. If the locally cleaned area gives any
impression that a ring formation may result, clean
the entire surface.
After the cleaning process has been completed, a
paper towel can be used to blot excess moisture
from the fabric or carpet.
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Approved cleaning products can be obtained from
your dealer. SeeVehicle Care/Appearance
Materials on page 444. Do not use cleaning agents
that are petroleum based, or that contain acid or
abrasives. All cleaning agents should be
ushed promptly and not allowed to dry on the
surface, or they could stain. Dry the nish with a
soft, clean chamois or an all-cotton towel to
avoid surface scratches and water spotting.
High pressure car washes may cause water to
enter the vehicle.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and
a car washing soap to clean exterior lamps
and lenses. Follow instructions underWashing
Your Vehicle on page 439.
Finish Care
Occasional waxing or mild polishing of the vehicle
by hand may be necessary to remove residue
from the paint nish. Approved cleaning products
can be obtained from your dealer. SeeVehicle
Care/Appearance Materials on page 444.Notice:Machine compounding or aggressive
polishing on a basecoat/clearcoat paint
nish may damage it. Use only non-abrasive
waxes and polishes that are made for a
basecoat/clearcoat paint nish on your vehicle.
The vehicle has a basecoat/clearcoat paint
nish. The clearcoat gives more depth and gloss
to the colored basecoat. Always use waxes
and polishes that are non-abrasive and made for a
basecoat/clearcoat paint nish.
Foreign materials such as calcium chloride and
other salts, ice melting agents, road oil and
tar, tree sap, bird droppings, chemicals from
industrial chimneys, etc., can damage the vehicle’s
nish if they remain on painted surfaces. Wash
the vehicle as soon as possible. If necessary, use
non-abrasive cleaners that are marked safe for
painted surfaces to remove foreign matter.
Exterior painted surfaces are subject to aging,
weather, and chemical fallout that can take their
toll over a period of years. To help keep the
paint nish looking new, keep the vehicle in a
garage or covered whenever possible.
440

Windshield and Wiper Blades
If the windshield is not clear after using the
windshield washer, or if the wiper blade chatters
when running, wax, sap, or other material may be
on the blade or windshield.
Clean the outside of the windshield with a glass
cleaning liquid or powder and water solution. The
windshield is clean if beads do not form when it is
rinsed with water.
Grime from the windshield will stick to the wiper
blades and affect their performance. Clean the
blade by wiping vigorously with a cloth soaked in
full-strength windshield washer solvent. Then rinse
the blade with water.
Check the wiper blades and clean them as
necessary; replace blades that look worn.
Aluminum or Chrome-Plated Wheels
and Trim
Your vehicle may have either aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft clean cloth
with mild soap and water. Rinse with clean water.
After rinsing thoroughly, dry with a soft clean towel.
A wax may then be applied.Notice:Chrome wheels and other chrome trim
may be damaged if you do not wash your
vehicle after driving on roads that have been
sprayed with magnesium, calcium or sodium
chloride. These chlorides are used on roads for
conditions such as ice and dust. This damage
would not be covered by your vehicle’s
warranty. Always wash your vehicle’s chrome
with soap and water after exposure.
Notice:If you use strong soaps, chemicals,
abrasive polishes, cleaners, brushes, or
cleaners that contain acid on aluminum or
chrome-plated wheels, you could damage the
surface of the wheel(s). The repairs would
not be covered by your warranty. Use
only GM-approved cleaners on aluminum or
chrome-plated wheels.
The surface of these wheels is similar to the
painted surface of your vehicle. Do not use strong
soaps, chemicals, abrasive polishes, abrasive
cleaners, cleaners with acid, or abrasive cleaning
brushes on them because you could damage
the surface. Do not use chrome polish on
aluminum wheels.
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Rear Underseat Fuse Block
To access the rear underseat fuse blocks, you will
have to rst remove the rear seat cushion.
Removing the Rear Seat Cushion
Notice:If, when removing or reinstalling the
rear seat, you do not do it carefully, you could
damage the fuse center. Avoid contact
between the rear seat and the fuse center
whenever you remove or reinstall the rear seat.
To remove the rear seat cushion, do the
following:
1. Pull up on the front of the cushion to release
the front hooks.
2. Pull the cushion up and out toward the front
of the vehicle.
3. Slide the cushion out one of the rear doors
and set it aside.
Rear Pass-Through Seat
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(h)Change automatic transmission uid and lter
if the vehicle is mainly driven under one or
more of these conditions:
In heavy city traffic where the outside
temperature regularly reaches 90°F (32°C)
or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as high performance operation.
If you do not use your vehicle under any of these
conditions, the uid and lter do not require
changing.
(i)Drain, ush, and rell cooling system.
This service can be complex; you should have
your dealer perform this service. See Engine
Coolant on page 356 for what to use. Inspect
hoses. Clean radiator, condenser, pressure cap,
and ller neck. Pressure test the cooling
system and pressure cap.
(j)If using DOT-4 brake uid only: Drain, ush,
and rell brake hydraulic system at a regular
maintenance service (IorII) every two years.
This service can be complex; you should have
your dealer perform this service. See Brakes
on page 371.(k)A uid loss in any vehicle system could
indicate a problem. Have the system inspected
and repaired and the uid level checked. Add uid
if needed.
(l)Change uid if the vehicle is used for high
performance operation.
(m)Change uid whenever the vehicle has been
driven for 3,000 miles (5 000 km) with the
transmission temperature at 290°F (143°C) or
higher without using an auxiliary uid cooler.
See Message Center (CTS-V) on page 215 and
Transmission Fluid Hot Message on page 219.
(n)If you drive regularly under dusty conditions,
inspect the lter at each engine oil change.
(p)Visually inspect belt for fraying, excessive
cracks, or obvious damage. Replace belt if
necessary.
468

Cadillac Owner Privileges™
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout your
Cadillac Warranty Period — 48 months/
50,000 miles (80 000 km).
Emergency Road Service is performed on site for
the following situations:
Towing Service:Emergency towing from a
public roadway or highway to the nearest
dealership/retailer for warranty service or
in the event of a vehicle-disabling accident.
Winch-out assistance when the vehicle
is mired in sand, mud, or snow.
Battery Jump Starting:No-start occurrences
which require a battery jump start will be
covered at no charge.
Lock Out Assistance:To ensure security,
the driver must present the vehicle registration
and personal ID before lock-out service is
provided. Lock-out service will be covered at
no charge if you are unable to gain entryinto your vehicle. If your vehicle will not start,
Roadside Service will arrange to have
your vehicle towed to the nearest authorized
dealership/retailer. In the United States,
replacement keys made at the customer’s
expense will be delivered within 10 miles.
Fuel Delivery:Delivery of enough fuel for the
customer to get to the nearest service station
(approximately $5 in the United States and
10 litres in Canada).
Flat Tire Change (Covers change only):
Installation of your spare tire, in good
condition, will be covered at no charge.
The customer is responsible for the repair or
replacement of the tire if not covered by a
warrantable failure.
Trip Interruption:If your trip is interrupted
due to a warranty failure, incidental expenses
may be reimbursed during the 48 months/
50,000 miles (80 000 km) warranty period.
Items covered are hotel, meals, and rental car.
489

Additional Services for Canadian
Customers
Trip Routing Service:Upon request, Cadillac
Roadside Service will send you detailed,
computer-personalized maps, highlighting your
choice of either the most direct route or the
most scenic route to your destination,
anywhere in North America, along with any
helpful travel information we may have
pertaining to your trip. To request this service,
please call us toll-free at 1-800-268-6800.
We will make every attempt to send your
personalized trip routing as quickly as
possible, but it is best to allow three weeks
before your planned departure date.
Trip routing requests will be limited to
six per calendar year.
Alternative Service:There may be times
when Roadside Service cannot provide
timely assistance. Your advisor may authorize
you to secure local emergency road service,
and you will be reimbursed up to $100 upon
submission of the original receipt to Cadillac
Roadside Service
®.
Cadillac Technician Roadside Service
(U.S. only)
Cadillac’s exceptional Roadside Service is more
than an auto club or towing service. It provides
every Cadillac owner in the United States with the
advantage of contacting a Cadillac advisor and,
where available, a Cadillac trained dealer/retailer
technician who can provide on-site service.
A dealer/retailer technician will travel to your
location within a 30 mile (50 km) radius of
a participating Cadillac dealership/retailer.
If beyond this radius, we will arrange to have
your car towed to the nearest Cadillac
dealership/retailer. Each technician travels with a
specially equipped service vehicle complete
with the necessary Cadillac parts and tools
required to handle most roadside repairs.
490

Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Service Representative:
A description of the problem
Name, home address, home telephone
number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identication Number
(VIN), odometer reading, and date of delivery
While we hope you never have the occasion to use
our service, it is added security while traveling
for you and your family. Remember, we are only a
phone call away. In the United States or Canada,
customers call Roadside Service:1-800-882-1112.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or
Canada1-888-889-2438— daily, 24 hours.Cadillac and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited
Warranty. Cadillac General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Service program at
any time without notication.Towing and Road Service Exclusions
Specically excluded from Roadside Service
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
491

If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in your
vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need.
If they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
Choose a reputable collision repair facility
for your vehicle. Whether you select a
GM dealer/retailer or a private collision repair
facility to x the damage, make sure you are
comfortable with them. Remember, you will
have to feel comfortable with their work for a
long time.
Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you have
a question, ask for an explanation. Reputable
shops welcome this opportunity.
498

Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there, or
have it towed there. Specify to the facility that
any required replacement collision parts be original
equipment parts, either new Genuine GM parts
or recycled original GM parts. Remember, recycled
parts will not be covered by your GM vehicle
warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially
value the repair using aftermarket parts.Discuss this with your repair professional, and
insist on Genuine GM parts. Remember if
your vehicle is leased you may be obligated to
have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not pay
the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a
repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company.
In such cases, you can have control of the repair
and parts choices as long as cost stays within
reasonable limits.
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