diff CADILLAC ESCALADE 2018 Owner's Guide
Page 371 of 399
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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370 CUSTOMER INFORMATION
Repair Facility
GM also recommends that you choose
a collision repair facility that meets
your needs before you ever need
collision repairs. Your dealer may have
a collision repair center with
GM-trained technicians and
state-of-the-art equipment, or be able
to recommend a collision repair center
that has GM-trained technicians and
comparable equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There are
significant differences in the quality of
coverage afforded by various
insurance policy terms. Many
insurance policies provide reduced
protection to the GM vehicle by
limiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies will
not specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read
the lease carefully, as you may be
charged at the end of the lease for
poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of. Move
the vehicle only if its position puts
you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing see
Roadside
Service 0366. Gather the following information:
.
Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 89.
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Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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ONSTAR 379
2. Say“Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then select Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
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Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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384 ONSTAR
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to
function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0262. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that are stored in the vehicle, such as
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.
These updates or changes may also
collect personal information. Such
collection is described in the OnStar
privacy statement or separately
disclosed at the time of installation.
These updates or changes may also
cause a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates or
changes and agreement that either
OnStar or GM may remotely deliver
them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
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386 ONSTAR
Christian Spieler, Cosmin Truta,
Antoine Verheijen, Paul von Behren,
Rich Wales, Mike White.
This software is provided“as is,”
without warranty of any kind, express
or implied. In no event shall Info-ZIP
or its contributors be held liable for
any direct, indirect, incidental, special
or consequential damages arising out
of the use of or inability to use this
software.
Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it
freely, subject to the following
restrictions:
1. Redistributions of source code must retain the above copyright
notice, definition, disclaimer, and
this list of conditions.
2. Redistributions in binary form (compiled executables) must
reproduce the above copyright
notice, definition, disclaimer, and
this list of conditions in
documentation and/or other
materials provided with the distribution. The sole exception
to this condition is redistribution
of a standard UnZipSFX binary
(including SFXWiz) as part of a
self-extracting archive; that is
permitted without inclusion of
this license, as long as the
normal SFX banner has not been
removed from the binary or
disabled.
3. Altered versions–including, but not limited to, ports to new
operating systems, existing ports
with new graphical interfaces,
and dynamic, shared, or static
library versions–must be plainly
marked as such and must not be
misrepresented as being the
original source. Such altered
versions also must not be
misrepresented as being Info-ZIP
releases–including, but not
limited to, labeling of the altered
versions with the names
“Info-ZIP” (or any variation
thereof, including, but not
limited to, different
capitalizations), “Pocket UnZip,”
“WiZ” or“MacZip ”without the
explicit permission of Info-ZIP. Such altered versions are further
prohibited from
misrepresentative use of the
Zip-Bugs or Info-ZIP e-mail
addresses or of the
Info-ZIP URL(s).
4. Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,”
“Pocket UnZip,” “Pocket Zip,” and
“MacZip ”for its own source and
binary releases.
Page 397 of 399
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396 INDEX
Storage Compartments . . . . . . . . . . . . . 116
StrutsGas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 193
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Sunglass Storage . . . . . . . . . . . . . . . . . . . . 117
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision Alert (FCA) . . . . 240
Infotainment . . . . . . . . . . . . . . . . . 172, 375
Roof Rack . . . . . . . . . . . . . . . . . . . . . . . . . 119
Systems Driver Assistance . . . . . . . . . . . . . . . . . 233
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 133
Text Telephone (TTY) Users . . . . . . . 365
Theft-Deterrent Systems . . . . . . . . . . . . 48Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 48
Third-Row Seats . . . . . . . . . . . . . . . . . . . . . 73
Throttle, Adjustable . . . . . . . . . . . . . . . . 198
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 300
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . 301
Buying New Tires . . . . . . . . . . . . . . . . . 314
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318 Tires (cont'd)
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Designations . . . . . . . . . . . . . . . . . . . . . . 302
Different Size . . . . . . . . . . . . . . . . . . . . . . 315
Full-Size Spare . . . . . . . . . . . . . . . . . . . . 328
If a Tire Goes Flat . . . . . . . . . . . . . . . . 318
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 312
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . 301
Pressure . . . . . . . . . . . . . . . . . . . . . . 305, 307
Pressure Light . . . . . . . . . . . . . . . . . . . . . 142
Pressure Monitor Operation . . . . . . 308
Pressure Monitor System . . . . . . . . 307
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Sidewall Labeling . . . . . . . . . . . . . . . . . 301
Terminology and Definitions . . . . 303
Uniform Tire Quality Grading . . . . 316
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Wheel Replacement . . . . . . . . . . . . . . 317
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . 210
Tow/Haul Mode Light . . . . . . . . . . . . . . 140
Towing
Driving Characteristics . . . . . . . . . . . 252
Equipment . . . . . . . . . . . . . . . . . . . . . . . . 258
General Information . . . . . . . . . . . . . . 252 Towing (cont'd)
Recreational Vehicle . . . . . . . . . . . . . . 333
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Trailer Sway Control (TSC) . . . . . . . 260
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Traction Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . . . . 142
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . 218
Trailer Sway Control (TSC) . . . . . . . . . . . . . . . 260
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Transfer Case . . . . . . . . . . . . . . . . . . . . . . . 211
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 206
Fluid, Automatic . . . . . . . . . . . . . . . . . . 271
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 133
Turn and Lane-Change Signals . . . . 168
U
Uniform Tire Quality Grading . . . . . . 316
Universal Remote System . . . . . . . . . . 160 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 163
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INDEX 397
Universal Remote System (cont'd)Programming . . . . . . . . . . . . . . . . . . . . . . 160
Using This Manual . . . . . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . 46
Canadian Owners . . . . . . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Identification Number (VIN) . . . . . 358
Load Limits . . . . . . . . . . . . . . . . . . . . . . . 193
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Personalization . . . . . . . . . . . . . . . . . . . 152
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . 36
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Speed Messages . . . . . . . . . . . . . . . . . . . 152
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Vehicle Ahead Indicator . . . . . . . . . . . . 141
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 305
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . 179
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
W
Warning Brake System Light . . . . . . . . . . . . . . . 138
Caution and Danger . . . . . . . . . . . . . . . . . 3 Warning (cont'd)
Lane Departure (LDW) . . . . . . . . . . . 246
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Warnings Hazard Flashers . . . . . . . . . . . . . . . . . . . 168
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . 278
Wheels Alignment and Tire Balance . . . . . 317
Different Size . . . . . . . . . . . . . . . . . . . . . . 315
Replacement . . . . . . . . . . . . . . . . . . . . . . 317
When It Is Time for New Tires . . . . 313
Where to Put the Restraint . . . . . . . . 102
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Windshield Replacement . . . . . . . . . . . . . . . . . . . . . . 285
Wiper/Washer . . . . . . . . . . . . . . . . . . . . . 121
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Winter Driving Mode Light . . . . . . . . 140
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . 300
Wiper Blade Replacement . . . . . . . . . . 284
Wipers Rear Washer . . . . . . . . . . . . . . . . . . . . . . 123
Wireless Charging . . . . . . . . . . . . . . . . . . 127