ignition CADILLAC ESCALADE 2020 Repair Manual

Page 372 of 392

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
ONSTAR 371
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.

Page 374 of 392

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
ONSTAR 373
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

Page 385 of 392

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
384 INDEX
Full-Size Spare Tire . . . . . . . . . . . . . . . . . 321
FusesEngine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Fuses and Circuit Breakers . . . . . . . 280
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 285, 287
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
G
Garage Door Opener . . . . . . . . . . . . . . . . 145Programming . . . . . . . . . . . . . . . . . . . . . . 145
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 277
Gauges Engine Coolant Temperature . . . . 118
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Speedometer . . . . . . . . . . . . . . . . . . . . . . 117
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 118
Trip Odometer . . . . . . . . . . . . . . . . . . . . 117
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . . . . 114
General Information Service and Maintenance . . . . . . . . 338
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 256
Glass Replacement . . . . . . . . . . . . . . . . . 277 Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
H
Hazard Warning Flashers . . . . . . . . . . 152
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 41
Head-up Display . . . . . . . . . . . . . . . . . . . . 132
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 151
Bulb Replacement . . . . . . . . . . . . . . . . 279
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 150
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 150
High-Beam On Light . . . . . . . . . . . . . . 128
High/Low Beam Changer . . . . . . . . . 150
Lamps On Reminder . . . . . . . . . . . . . . 129
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Steering Wheel . . . . . . . . . . . . . . . . . . . . 105
Heated and Cooled Front Seats . . . . . 49
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 33
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Heating . . . . . . . . . . . . . . . . . . . . . . . . .157, 162
High-Beam On Light . . . . . . . . . . . . . . . . 128
High-Speed Operation . . . . . . . . . . . . . . 299 Hill and Mountain Roads . . . . . . . . . . 176
Hill Start Assist (HSA) . . . . . . . . . . . . . 202
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
How to Wear Seat Belts Properly . . . 58
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .157, 162
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 184
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 126
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Information Publication Ordering . . . . . . . . . . . . . 365
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 156
Infotainment System . . . . . . . . . . . . . . . 369
Instrument Cluster . . . . . . . . . . . . . . . . . 115
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . 100
Instrument Panel Overview . . . . . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . . . 34
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 322

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