CADILLAC ESCALADE 2020 Owner's Manual

2020 Escalade
Escalade
84367245 A
C
M
Y
CM
MY
CY
CMY
K
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Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . . . . . 7
Seats and Restraints . . . . . . . . . . . . . . . 40
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Instruments and Controls . . . . . . . . 104
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Infotainment System . . . . . . . . . . . . . 156
Climate Controls . . . . . . . . . . . . . . . . . . 157
Driving and Operating . . . . . . . . . . . . 166
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 255
Service and Maintenance . . . . . . . . . 338
Technical Data . . . . . . . . . . . . . . . . . . . . 352
Customer Information . . . . . . . . . . . . 356
Reporting Safety Defects . . . . . . . . . 366
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Connected Services . . . . . . . . . . . . . . . 377
Index . . . . . . . . . . . . . . . . . . . . . . . . 380

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
2 INTRODUCTION
Introduction
The names, logos, emblems, slogans,
vehicle model names, and vehicle
body designs appearing in this manual
including, but not limited to, GM, the
GM logo, CADILLAC, the CADILLAC
Emblem, and ESCALADE are
trademarks and/or service marks of
General Motors LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General Motors
of Canada Company ”for Cadillac
Motor Division wherever it appears in
this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country specifications,
features/applications that may not be
available in your region, or changes
subsequent to the printing of this
owner’s manual.
Refer to the purchase documentation
relating to your specific vehicle to
confirm the features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce
guide en français auprès du
concessionnaire ou à l'adresse
suivante:Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the back
of the manual. It is an alphabetical
list of what is in the manual and the
page number where it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
Litho in U.S.A.
Part No. 84367245 A First Printing©2019 General Motors LLC. All Rights Reserved.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
INTRODUCTION 3
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do Not,”
“Do not do this,” or“Do not let this
happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with the text describing the operation or
information relating to a specific
component, control, message, gauge,
or indicator.
M:
Shown when the owner’s manual
has additional instructions or
information.
*: Shown when the service manual
has additional instructions or
information.
0: Shown when there is more
information on another page —
“see page.”
Vehicle Symbol Chart
Here are some additional symbols that
may be found on the vehicle and what
they mean. See the features in this
manual for information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child
Restraints
Q: Keep Fuse Block Covers Properly
Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*:Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7: Rear Cross Traffic Alert
I:Registered Technician

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
4 INTRODUCTION
/:Remote Vehicle Start
>: Seat Belt Reminders
I:Side Blind Zone Alert
h:Stop/Start
7: Tire Pressure Monitor
d:Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a: Under Pressure
V:Vehicle Ahead Indicator

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
INTRODUCTION 5
Instrument Panel Overview

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
6 INTRODUCTION
1.Air Vents 0163.
2. Head-Up Display (HUD) 0132 (If
Equipped).
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0152.
Windshield Wiper/Washer 0105.
Rear Window Wiper/Washer
0 107.
4. Hazard Warning Flashers 0152.
5. Instrument Cluster 0115.
6. Shift Lever. See Automatic
Transmission 0191.
Tow/Haul Mode Selector Button.
See Tow/Haul Mode 0195.
Range Selection Mode Buttons (If
Equipped). See Manual Mode
0 194.
7. Magnetic Ride Control Button. See Magnetic Ride Control 0206.
Pedal Adjust Switch (If
Equipped). See Adjustable Throttle
and Brake Pedal 0183.
Traction Control/Electronic
Stability Control 0203. 8. Light Sensor. See
Automatic
Headlamp System 0151.
9. Infotainment 0156.
10. Glove Box Button. See Glove Box
0 100.
Lane Keep Assist (LKA) 0232 (If
Equipped).
Park Assist Button. See
Assistance Systems for Parking or
Backing 0219.
11. Dual Automatic Climate Control
System 0157.
Instrument Panel Storage 0100.
12. CD Player. See the infotainment manual.
13. ENGINE START/STOP Button. SeeIgnition Positions 0184.
14. Steering Wheel Controls 0105.
Driver Information Center (DIC)
Controls. See Driver Information
Center (DIC) 0130.
15. Horn 0105.
16. Steering Wheel Adjustment 0105.
17. Hood Release. See Hood0258. 18.
Cruise Control 0207 (If
Equipped).
Adaptive Cruise Control 0210 (If
Equipped).
Forward Collision Alert (FCA)
System 0226 (If Equipped).
Heated Steering Wheel 0105 (If
Equipped).
Phone Button. See the
infotainment manual.
19. Automatic Transfer Case Knob (If Equipped). See Four-Wheel Drive
0 196.
20. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0121.
21. Electric Parking Brake 0201 (If
Equipped).
22. Exterior Lamp Controls 0148.
23. Instrument Panel Illumination
Control 0153.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
KEYS, DOORS, AND WINDOWS 7
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . . . 15
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Door Locks . . . . . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . . . . . . . . . . . . . 19
Automatic Door Locks . . . . . . . . . . . . 19
Lockout Protection . . . . . . . . . . . . . . . . 19
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . 20
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Power Assist Steps . . . . . . . . . . . . . . . . . 28
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . 28
Vehicle Alarm System . . . . . . . . . . . . . 28
Steering Column Lock . . . . . . . . . . . . . 30
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . 31
Immobilizer Operation . . . . . . . . . . . . 31
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . 32
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . 32
Folding Mirrors . . . . . . . . . . . . . . . . . . . . 33
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . 33
Reverse Tilt Mirrors . . . . . . . . . . . . . . . 33
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . 34
Automatic Dimming Rearview Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Rear Camera Mirror . . . . . . . . . . . . . . . 34
Child-View Mirror . . . . . . . . . . . . . . . . . . 36
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Power Windows . . . . . . . . . . . . . . . . . . . . 36
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with a
Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
8 KEYS, DOORS, AND WINDOWS
Press the button on the side of the
RKE transmitter to remove the key.
Never pull the key out without
pressing the button.
The key, inside the Remote Keyless
Entry (RKE) transmitter, can be used
for all locks.
See your dealer if a replacement key
or additional key is needed.
If locked out of the vehicle, see
Roadside Service0360.
With an active OnStar or connected
service plan, an OnStar Advisor may
remotely unlock the vehicle. See
OnStar Overview 0370.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement 0366. If there is a decrease in the Remote
Keyless Entry (RKE) operating range:
.
Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other vehicles
or objects may be blocking the
signal.
. Check the transmitter's battery.
See “Battery Replacement ”later in
this section.
. If the transmitter is still not
working correctly, see your dealer
or a qualified technician for
service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows for
vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless Access
Operation ”later in this section.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
KEYS, DOORS, AND WINDOWS 9
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE) System
08.
Q:Press to lock all doors.
If enabled, the turn signal lamps flash
once on the second press to indicate
locking has occurred. If enabled, the
horn chirps when
Qis pressed again
within three seconds. See Vehicle
Personalization 0136. If the driver door is open when
Qis
pressed and Unlocked Door
Anti-Lockout is enabled, all doors will
lock and then the driver door will
immediately unlock. See Vehicle
Personalization 0136. If the passenger
door is open when
Qis pressed, all
doors lock.
Pressing
Qarms the alarm system.
See Vehicle Alarm System 028.
K:Press once to unlock the driver
door. If
Kis pressed again within
three seconds, all remaining doors
unlock. The interior lamps may come
on and stay on for 20 seconds or until
the ignition is turned on.
If enabled, the turn signal lamps flash
twice to indicate unlocking has
occurred. If enabled, the exterior
lamps may turn on. See Vehicle
Personalization 0136.
Pressing
Kon the RKE transmitter
disarms the alarm system. See Vehicle
Alarm System 028. Press and hold
Kuntil the windows
fully open, if remote window
operation is enabled. See Vehicle
Personalization 0136.
c:Press twice to open the liftglass.
b:Press twice to open or close the
liftgate. Press once to stop the liftgate
from moving.
7: Press and release to initiate
vehicle locator. The turn signal lamps
flash and the horn sounds three times.
Press and hold
7for more than
three seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds for 30 seconds,
or until
7is pressed again or the
vehicle is started. The ignition must
be off for the panic alarm to work.
/: If equipped, press and releaseQ,
then immediately press and hold
/
until the turn signals flash or for at
least four seconds. The engine may be