CADILLAC ESCALADE 2021 Service Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
40 SEATS AND RESTRAINTS
Seats and Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . . . . . . 41
Front Seats
Power Seat Adjustment . . . . . . . . . . . 43
Lumbar Adjustment . . . . . . . . . . . . . . . 44
Reclining Seatbacks . . . . . . . . . . . . . . . 45
Memory Seats . . . . . . . . . . . . . . . . . . . . . . 45
Heated and Ventilated FrontSeats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Massage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Heated Rear Seats . . . . . . . . . . . . . . . . . 50
Second Row Seats . . . . . . . . . . . . . . . . . 51
Third Row Seats . . . . . . . . . . . . . . . . . . . 55
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . 61
Seat Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . . . . . . . . 64
Seat Belt Extender . . . . . . . . . . . . . . . . . 64
Safety System Check . . . . . . . . . . . . . . 64
Seat Belt Care . . . . . . . . . . . . . . . . . . . . . . 65 Replacing Seat Belt System Parts
after a Crash . . . . . . . . . . . . . . . . . . . . . . 65
Airbag System
Airbag System . . . . . . . . . . . . . . . . . . . . . 65
Where Are the Airbags? . . . . . . . . . . . 67
When Should an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
What Makes an Airbag Inflate? . . . 69
How Does an Airbag Restrain? . . . 70
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Passenger Sensing System . . . . . . . . 71
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Adding Equipment to the Airbag-Equipped Vehicle . . . . . . . . 75
Airbag System Check . . . . . . . . . . . . . . 76
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . 76
Child Restraints
Older Children . . . . . . . . . . . . . . . . . . . . . 77
Infants and Young Children . . . . . . 78
Child Restraint Systems . . . . . . . . . . . 80
Where to Put the Restraint . . . . . . . 82
Lower Anchors and Tethers forChildren (LATCH System) . . . . . . . 84
Replacing LATCH System Parts
After a Crash . . . . . . . . . . . . . . . . . . . . . 91 Securing Child Restraints (With
the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . . . . . . . 91
Securing Child Restraints (With the Seat Belt in the Front
Passenger Seat) . . . . . . . . . . . . . . . . . . 94

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
SEATS AND RESTRAINTS 41
Head Restraints
The vehicle’s front seats have
adjustable head restraints in the
outboard seating positions.
{Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/spinal
injury in a crash. Do not drive until
the head restraints for all occupants
are installed and adjusted properly.
If your vehicle has rear head
restraints that fold down, always
return them to the full upright
position whenever an occupant is
seated in the seat.
Adjust the head restraint so that the
top of the restraint is at the same
height as the top of the occupant's
head. This position reduces the
chance of a neck injury in a crash.
Front Seats
The vehicle's front seats have
adjustable head restraints in the
outboard seating positions.
The height of the head restraint can
be adjusted.
To raise or lower the head restraint,
press the button located on the side of
the head restraint and pull up or push
the head restraint down, and release
the button. Pull and push on the head
restraint after the button is released
to make sure that it is locked in place.
The front seat outboard head
restraints are not removable.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
42 SEATS AND RESTRAINTS
Rear Seats
Second Row Seats
The vehicle’s second row seats have
head restraints in the outboard
seating positions that cannot be
adjusted.
The second row outboard head
restraints are not removable.
The second row outboard head
restraints are designed to be folded.
When folding the second row
seatbacks down, the head restraint
will automatically fold out of the way
as the seat is folded down.
The second row outboard head
restraints can be folded forward to
allow for better visibility when the
rear seat is unoccupied.
To fold the head restraint, press the
button on the side of the head
restraint.
The head restraint will fold forward
automatically.
When an occupant or child restraint is
in the seat, always return the head
restraint to the full upright position.
Push the head restraint up and
rearward until it locks into place. Push
and pull on the head restraint to make
sure that it is locked.
Third Row Seats
The vehicle’s third row seats have
head restraints in the outboard
seating positions that cannot be
adjusted up or down.
The third row outboard head
restraints are not removable.
The third row outboard head
restraints are designed to be folded.
When folding the third row seatbacks
down, the head restraint will
automatically fold out of the way as
the seat is folded down.
The head restraint can be folded
forward to allow for better visibility
when the rear seat is unoccupied.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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SEATS AND RESTRAINTS 43
To fold the head restraint, press the
button on the side of the head
restraint.
The head restraint will fold forward
automatically.
When an occupant or child restraint is
in the seat, always return the head
restraint to the full upright position.
Push the head restraint up and
rearward until it locks into place. Push
and pull on the head restraint to make
sure that it is locked.
Front Seats
Power Seat Adjustment
{Warning
You can lose control of the vehicle
if you try to adjust a driver seat
while the vehicle is moving. Adjust
the driver seat only when the
vehicle is not moving.
{Warning
The power seats will work with the
ignition off. Children could operate
the power seats and be injured.
Never leave children alone in the
vehicle.
To adjust the seat:
.Move the seat forward or rearward
by sliding the control forward or
rearward.
.Raise or lower the front part of the
seat cushion by moving the front of
the control up or down.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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44 SEATS AND RESTRAINTS
.Raise or lower the seat by moving
the rear of the control up or down.
Lumbar Adjustment
.Press and hold the front or rear of
the control to increase or decrease
lumbar support.
.Press and hold the top or bottom of
the control to raise or lower lumbar
support.
Uplevel Seat Adjustment
To adjust lumbar support, if equipped:
.Press and release or hold Feature
Select (1) to scroll to lumbar
support on the infotainment display.
.Press Forward (5) or Rearward (3) to
adjust lumbar forward or rearward.
.Press Up (2) or Down (4) to adjust
lumbar up or down.Bolster Support
To adjust bolster support, if equipped:
Press and release or hold Feature
Select (1) to scroll to bolster support
on the infotainment display. Press
Forward (5) or Rearward (3) to adjust
bolster support inward or outward.
Upper Shoulder Support
To adjust upper shoulder support,
if equipped:
.Press and release or hold Feature
Select (1) to scroll to upper shoulder
support on the infotainment display.
.Press Forward (5) or Rearward (3) to
adjust shoulder support forward or
rearward.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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SEATS AND RESTRAINTS 45
Reclining Seatbacks
To recline the seatback:
.Tilt the top of the control rearward
to recline.
.Tilt the top of the control forward
to raise.
{Warning
Sitting in a reclined position when
the vehicle is in motion can be
dangerous. Even when buckled up,
the seat belts cannot do their job.(Continued)
Warning (Continued)
The shoulder belt will not be
against your body. Instead, it will be
in front of you. In a crash, you
could go into it, receiving neck or
other injuries.
The lap belt could go up over your
abdomen. The belt forces would be
there, not at your pelvic bones. This
could cause serious internal
injuries.
For proper protection when the
vehicle is in motion, have the
seatback upright. Then sit well back
in the seat and wear the seat belt
properly.
Do not have a seatback reclined if the
vehicle is moving.
Memory Seats

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
46 SEATS AND RESTRAINTS
If equipped, memory seats allow two
drivers to save and recall their unique
seat positions for driving the vehicle,
and a shared exit position for getting
out of the vehicle. Other feature
positions may also be saved, such as
power mirrors and power steering
wheel, if equipped. Memory positions
are linked to remote key 1 or 2 for
automatic memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
vehicle on and then press and release
SET; a beep will sound. Then
immediately press and hold 1, 2,
or
B(Exit) until two beeps sound. To
manually recall these positions, press
and hold 1, 2, or
Buntil the saved
position is reached. Follow the
instructions under “Saving Memory
Positions.”
The vehicle identifies the current
driver’s remote key number (1–8). See
Remote Keyless Entry (RKE) System
Operation 07. Only remote keys 1 and
2 can be used for automatic memory
recalls. A Driver Information Center
(DIC) welcome message indicating the
transmitter number may display for the first few ignition cycles following a
transmitter change. For Seat Entry
Memory to work properly, save the
positions to the memory button (1 or
2) matching the remote key number
displayed in the DIC welcome
message. Carry the linked remote key
when entering the vehicle.
Vehicle Personalization Settings
.To have the Seat Entry Memory
movement begin when the vehicle is
started, select the Settings menu,
then Vehicle, then Seating Position,
and then Seat Entry Memory. Select
On or Off. See
“Seat Entry Memory ”
later in this section.
.To begin Seat Exit Memory
movement when the vehicle is
turned off and the driver door is
opened, or when the vehicle is
turned off with the driver door
already opened, select the Settings
menu, then Vehicle, then Seating
Position, and then Seat Exit
Memory. Select On or Off. See “Seat
Exit Memory” later in this section.
.SeeVehicle Personalization 0138 for
additional setting information. Identifying Driver Number
To identify the driver number:
1. Move your remote key away from the vehicle.
2. Start the vehicle with another remote key. The DIC should display
the driver number for the other
remote key. Turn the vehicle off
and remove the remote key from
the vehicle.
3. Start the vehicle with the initial remote key. The DIC should display
the driver number of your
remote key.
Saving Memory Positions
Read these instructions completely
before saving memory positions.
To save preferred driving positions
1 and 2: 1. Turn the vehicle on or to ACC/ ACCESSORY with remote key 1
or 2.
A DIC welcome message may
indicate driver number 1 or 2.
2. Adjust all available memory features to the desired driving
position.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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SEATS AND RESTRAINTS 47
3. Press and release SET; a beep willsound.
4. Immediately press and hold the 1 or 2 memory button matching the
above DIC welcome message until
two beeps sound.
If too much time passes between
releasing SET and pressing 1, the
memory position will not be saved
and two beeps will not sound.
Repeat Steps 3 and 4.
1 or 2 corresponds to the driver
number. See “Identifying Driver
Number” previously in this section.
5. Repeat Steps 1–4 for a second driver using 1 or 2. Remote keys 3–
8 may not save memory positions.
To save the position for
Band Seat
Exit Memory features, repeat Steps 1–
4 using
B. This saves the position for
getting out of the vehicle.
Save preferred memory feature
positions to both 1 and 2 if you are
the only driver. Manually Recalling Memory
Positions
Press and hold 1, 2, or
Bto recall the
previously saved memory positions if
you are driver 1 or 2 identified in the
DIC welcome message. Remote keys
3–8 will not recall memory positions.
To stop Manual Memory recall
movement, release 1, 2, or
Bor press
any of the following controls:
.Power seat
.Memory SET
.Power mirror, with the driver or
passenger side mirror selected
.Power steering wheel, if equipped
Manual Memory recall movement for
1, 2 or
Bbuttons may be initiated
and will complete to the saved
memory position if the vehicle is
shifted in or out of P (Park).
Seat Entry Memory
The vehicle identifies the number of
the current driver’s remote key (1–8).
See Remote Keyless Entry (RKE) System
Operation 07. If the remote key is 1 or
2, and Seat Entry Memory is enabled
in vehicle personalization, the positions saved to the same memory
button number 1 or 2 are
automatically recalled when the
vehicle is turned on, or turned from
off to ACC/ACCESSORY. Remote keys
3–8 will not provide automatic
memory recalls.
To turn Seat Entry Memory on or off,
see
“Vehicle Personalization Settings”
previously in this section and Vehicle
Personalization 0138.
The shift lever must be in P (Park) to
start Seat Entry Memory. Seat Entry
Memory recall will complete if the
vehicle is shifted out of P (Park) prior
to reaching the saved memory
position.
To stop Seat Entry Memory recall
movement, turn the vehicle off or
press any of the following controls:
.Power seat
.Memory SET, 1, 2, orB
.Power mirror, with the driver or
passenger side mirror selected
.Power steering wheel, if equipped
If the saved memory seat position
does not automatically recall or recalls
to the wrong positions, the driver’s

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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48 SEATS AND RESTRAINTS
remote key number (1 or 2) may not
match the memory button number
that positions were saved to. Try
storing the position to the other
memory button or try the other
remote key.
Seat Exit Memory
Seat Exit Memory is not linked to an
remote key. The position saved to
B
is used for all drivers. To turn Seat
Exit Memory on or off, see "Vehicle
Personalization Settings" previously in
this section andVehicle Personalization
0 138.
If turned on, the position saved to
B
is automatically recalled when one of
the following occurs:
.The vehicle is turned off and the
driver door is opened within a
short time.
.The vehicle is turned off with the
driver door open.
To stop Seat Exit Memory movement,
press any of the following memory
controls:
.Power seat
.Memory SET, 1, 2, orB
.Power mirror, with the driver or
passenger side mirror selected
.Power steering wheel, if equipped
Obstructions
If something has blocked the driver
seat while recalling a memory
position, the recall may stop. Remove
the obstruction and try the recall
again. If the memory position still
does not recall, see your dealer.
Heated and Ventilated
Front Seats
{Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To reduce
the risk of burns, use care when
using the seat heater, especially for
long periods of time. Do not place
anything on the seat that insulates
against heat, such as a blanket,
cushion, cover, or similar item. This
may cause the seat heater to (Continued)
Warning (Continued)
overheat. An overheated seat heater
may cause a burn or may damage
the seat.
Heated and Ventilated Seat ButtonsShown, Heated Seat Buttons Similar
If equipped, the buttons are located
on the door panel. To operate, the
engine must be running.
Press
Jorzto heat the driver or
passenger seat back and cushion.
Press
Ior+to heat the driver or
passenger seat back.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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SEATS AND RESTRAINTS 49
PressCor{, if available, to ventilate
the driver or passenger seat.
A ventilated seat has a fan that pulls
or pushes air through the seat. The air
is not cooled.
When this feature is off, the heated
and ventilated seat symbols on the
buttons are white. When a heated seat
is turned on, the symbol turns red.
When a ventilated seat is turned on,
the symbol turns blue.
Press the button once for the highest
setting. With each press of the button,
the seat will change to the next lower
setting, and then to the off setting.
The indicator lights next to the
buttons indicate three for the highest
setting and one for the lowest. If the
heated seats are on high, the level
may automatically be lowered after
approximately 30 minutes.
The passenger seat may take longer to
heat up. Auto Heated and Ventilated Seats
When the vehicle is on, this feature
will automatically activate the heated
or ventilated seats at the level
required by the vehicle’s interior
temperature.
The active high, medium, low, or off
heated or ventilated seat level will be
indicated by the manual heated or
ventilated seat buttons on the door
panel. Use the manual heated or
ventilated seat buttons on the door
panel to turn auto heated or
ventilated seats off. If the passenger
seat is unoccupied, the auto heated or
ventilated seats feature will not
activate that seat. The auto heated or
ventilated seats feature can be
programmed to always be enabled
when the vehicle is on.
See
Vehicle Personalization 0138.
Remote Start Heated and Ventilated
Seats
During a remote start, the heated or
ventilated seats, if equipped, can be
turned on automatically. When it is
cold outside, the heated seats turn on,
and when it is hot outside the ventilated seats turn on. If the auto
heated or ventilated seats feature,
if equipped, is not turned on, the
heated or ventilated seats may be
canceled when the ignition is turned
on. If necessary, press the heated or
ventilated seat button to use the
heated or ventilated seats after the
vehicle is started.
The heated or ventilated seat
indicator lights may turn on during a
remote start.
The temperature performance of an
unoccupied seat may be reduced. This
is normal.
The remote start heated or ventilated
seats may be enabled or disabled in
the vehicle personalization menu. See
Remote Vehicle Start
014 and
Vehicle Personalization 0138.