tow CADILLAC ESCALADE ESV 2006 2.G Repair Manual

Page 410 of 484

14. Tilt the tire retainer (G)
at the end of the cable
and pull it through
the wheel opening.
Pull the tire out
from under the vehicle.
15. Turn the wheel wrench in the hoist shaft hole in the
bumper clockwise to raise the cable back up if the
cable is hanging under the vehicle.
Have the hoist assembly inspected as soon as you can.
You will not be able to store a spare or at tire using
the hoist assembly until it has been replaced.
To continue changing the at tire, seeRemoving the
Flat Tire and Installing the Spare Tire on page 5-83.Storing a Flat or Spare Tire
and Tools
{CAUTION:
Storing a jack, a tire, or other equipment in the
passenger compartment of the vehicle could
cause injury. In a sudden stop or collision,
loose equipment could strike someone. Store
all these in the proper place.
Notice:Storing an aluminum wheel with a at tire
under your vehicle for an extended period of time or
with the valve stem pointing up may damage the
wheel. Always stow the wheel with the valve
stem pointing down and have the wheel/tire repaired
as soon as possible.
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Page 417 of 484

Fabric/Carpet
Use a vacuum cleaner with a soft brush attachment
frequently to remove dust and loose dirt. A canister
vacuum with a beater bar in the nozzle may only be used
on oor carpet and carpeted oor mats. For soils, always
try to remove them rst with plain water or club soda.
Before cleaning, gently remove as much of the soil as
possible using one of the following techniques:
For liquids: gently blot the remaining soil with a paper
towel. Allow the soil to absorb into the paper towel
until no more can be removed.
For solid dry soils: remove as much as possible and
then vacuum.
To clean, use the following instructions:
1. Saturate a lint-free, clean white cloth with water or
club soda.
2. Wring the cloth to remove excess moisture.
3. Start on the outside edge of the soil and gently rub
toward the center. Continue cleaning, using a clean
area of the cloth each time it becomes soiled.
4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a mild
soap solution and repeat the cleaning process
that was used with plain water.If any of the soil remains, a commercial fabric cleaner
or spot lifter may be necessary. When a commercial
upholstery cleaner or spot lifter is to be used, test
a small hidden area for colorfastness rst. If the locally
cleaned area gives any impression that a ring
formation may result, clean the entire surface.
After the cleaning process has been completed, a paper
towel can be used to blot excess moisture from the
fabric or carpet.
Leather
A soft cloth dampened with water may be used to
remove dust. If a more thorough cleaning is necessary,
a soft cloth dampened with a mild soap solution can
be used. Allow the leather to dry naturally. Do not use
heat to dry. Never use steam to clean leather. Never
use spot lifters or spot removers on leather. Many
commercial leather cleaners and coatings that are sold
to preserve and protect leather may permanently
change the appearance and feel of your leather and are
not recommended. Do not use silicone or wax-based
products, or those containing organic solvents to clean
your vehicle’s interior because they can alter the
appearance by increasing the gloss in a non-uniform
manner. Never use shoe polish on your leather.
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Page 419 of 484

Washing Your Vehicle
The paint nish on the vehicle provides beauty, depth of
color, gloss retention, and durability.
The best way to preserve the vehicle’s nish is to keep it
clean by washing it often with lukewarm or cold water.
Do not wash the vehicle in the direct rays of the sun.
Use a car washing soap. Do not use strong soaps
or chemical detergents. Be sure to rinse the vehicle well,
removing all soap residue completely. GM-approved
cleaning products can be obtained from your dealer. See
Vehicle Care/Appearance Materials on page 5-104.
Do not use cleaning agents that are petroleum based,
or that contain acid or abrasives. All cleaning agents
should be ushed promptly and not allowed to dry on the
surface, or they could stain. Dry the nish with a soft,
clean chamois or an all-cotton towel to avoid surface
scratches and water spotting.
High pressure car washes may cause water to enter
the vehicle.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and a
car washing soap to clean exterior lamps and lenses.
Follow instructions underWashing Your Vehicle
on page 5-101.
Finish Care
Occasional waxing or mild polishing of the vehicle
by hand may be necessary to remove residue from
the paint nish. GM-approved cleaning products
can be obtained from your dealer. SeeVehicle
Care/Appearance Materials on page 5-104.
Notice:Machine compounding or aggressive
polishing on a basecoat/clearcoat paint nish may
damage it. Use only non-abrasive waxes and
polishes that are made for a basecoat/clearcoat
paint nish on your vehicle.
The vehicle has a “basecoat/clearcoat” paint nish.
The clearcoat gives more depth and gloss to the colored
basecoat. Always use waxes and polishes that are
non-abrasive and made for a basecoat/clearcoat
paint nish.
Foreign materials such as calcium chloride and other
salts, ice melting agents, road oil and tar, tree sap, bird
droppings, chemicals from industrial chimneys, etc.,
can damage the vehicle’s nish if they remain on painted
surfaces. Wash the vehicle as soon as possible. If
necessary, use non-abrasive cleaners that are marked
safe for painted surfaces to remove foreign matter.
Exterior painted surfaces are subject to aging, weather,
and chemical fallout that can take their toll over a period
of years. To help keep the paint nish looking new, keep
the vehicle in a garage or covered whenever possible.
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Page 420 of 484

Windshield, Backglass, and
Wiper Blades
If the windshield is not clear after using the windshield
washer, or if the wiper blade chatters when running,
wax, sap or other material may be on the blade or
windshield.
Clean the outside of the windshield with a full-strength
glass cleaning liquid. The windshield is clean if beads do
not form when you rinse it with water.
Grime from the windshield will stick to the wiper blades
and affect their performance. Clean the blade by
wiping vigorously with a cloth soaked in full-strength
windshield washer solvent. Then rinse the blade
with water.
Check the wiper blades and clean them as necessary;
replace blades that look worn.
Aluminum or Chrome-Plated Wheels
The vehicle may be equipped with either aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft clean cloth with mild
soap and water. Rinse with clean water. After rinsing
thoroughly, dry with a soft clean towel. A wax may then
be applied.
Notice:If you use strong soaps, chemicals,
abrasive polishes, cleaners, brushes, or cleaners
that contain acid on aluminum or chrome-plated
wheels, you could damage the surface of the
wheel(s). The repairs would not be covered by your
warranty. Use only GM-approved cleaners on
aluminum or chrome-plated wheels.
The surface of these wheels is similar to the painted
surface of your vehicle. Do not use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,
cleaners with acid, or abrasive cleaning brushes on
them because you could damage the surface. Do not
use chrome polish on aluminum wheels.
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Page 442 of 484

(b)Visually inspect front and rear suspension and
steering system for damaged, loose, or missing parts,
signs of wear or lack of lubrication. Inspect power
steering lines and hoses for proper hook-up, binding,
leaks, cracks, chang, etc. Visually check constant
velocity joints, rubber boots, and axle seals for leaks.
(c)Visually inspect hoses and have them replaced if they
are cracked, swollen, or deteriorated. Inspect all pipes,
ttings, and clamps; replace with genuine GM parts as
needed. To help ensure proper operation, a pressure test
of the cooling system and pressure cap and cleaning the
outside of the radiator and air conditioning condenser is
recommended at least once a year.
(d)Visually inspect wiper blades for wear or cracking.
Replace wiper blades that appear worn or damaged
or that streak or miss areas of the windshield.
(e)Make sure the safety belt reminder light and all your
belts, buckles, latch plates, retractors, and anchorages
are working properly. Look for any other loose or
damaged safety belt system parts. If you see anything
that might keep a safety belt system from doing its
job, have it repaired. Have any torn or frayed safety belts
replaced. Also look for any opened or broken airbag
coverings, and have them repaired or replaced.
The airbag system does not need regular maintenance.(f)Lubricate all key lock cylinders, hood latch assembly,
secondary latch, pivots, spring anchor, release pawl,
rear compartment hinges, outer tailgate handle
pivot points, latch bolt, fuel door hinge, and folding seat
hardware. More frequent lubrication may be required
when exposed to a corrosive environment. Applying
silicone grease on weatherstrips with a clean cloth will
make them last longer, seal better, and not stick or
squeak.
(g)Inspect system. Check all fuel and vapor lines and
hoses for proper hook-up, routing, and condition. Check
that the purge valve works properly, if equipped.
Replace as needed.
(h)Change automatic transmission uid and lter if the
vehicle is mainly driven under one or more of these
conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police, or delivery
service.
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Page 460 of 484

Roadside Service
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, where available, a Cadillac trained dealer
technician who can provide on-site service.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service
®can be reached by dialing
1-800-882-1112, 24 hours a day, 365 days a year.
This service is provided at no charge for any situation
covered by the base warranty coverage and at a
nominal charge if the Cadillac is no longer covered by
the base warranty. Roadside Service is available only in
the United States and Canada.
Cadillac Owner Privileges™
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout yourCadillac
Warranty Period — 48 months/50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
Fuel Delivery
Flat Tire Change (Covers change only)
Trip Interruption — If your trip is interrupted due to
a warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered
are hotel, meals, and rental car.
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Page 461 of 484

Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a 30 mile (50 km) radius of a participating
Cadillac dealership. If beyond this radius, we will
arrange to have your car towed to the nearest
Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. A Roadside Service Advisor will assist
you and request the following information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identication Number (VIN),
mileage, and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438— daily, 24 hours.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for new
vehicles.
The Courtesy Transportation program is offered to
customers in conjunction with the Bumper-to-Bumper
coverage provided by the New Vehicle Limited Warranty.
Several transportation options are available when
warranty repairs are required. This will reduce your
inconvenience during warranty repairs.
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Page 466 of 484

If an Accident Occurs
Here is what to do if you are involved in an accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure that no
one else in your vehicle, or the other vehicle, is
injured.
If there has been an injury, call 911 for help. Do not
leave the scene of an accident until all matters have
been taken care of. Move your vehicle only if its
position puts you in danger or you are instructed to
move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the accident.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the accident. This
will help guard against post-accident legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-6for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the accident. They will walk you through
the information they will need. If they ask for a
police report, phone or go to the police department
headquarters the next day and you can get a copy
of the report for a nominal fee. In some states with
“no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
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Page 467 of 484

Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer or a private
collision repair facility to x the damage, make sure
you are comfortable with them. Remember, you will
have to feel comfortable with their work for a
long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
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Page 468 of 484

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer,
or General Motors.To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://www.safercar.gov;
or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, you should immediately
notify Transport Canada, in addition to notifying
General Motors of Canada Limited. You may call
them at 1-800-333-0510 or write to:
Transport Canada
Place de Ville Tower C
330 Sparks Street
Ottawa, Ontario K1A 0N5
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