CADILLAC ESCALADE ESV 2007 2.G Owners Manual

Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer. Please
contact your dealer for specic information
about availability. All Courtesy Transportation
arrangements will be administered by appropriate
dealer personnel.
Cadillac and General Motors of Canada reserve
the right to unilaterally modify, change or
discontinue Courtesy Transportation at any time
and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at their sole discretion.
Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has
a number of sophisticated computer systems that
monitor and control several aspects of the vehicle’s
performance. Your vehicle uses on-board vehicle
computers to monitor emission control components
to optimize fuel economy, to monitor conditions for
airbag deployment and, if so equipped, to provide
anti-lock braking and to help the driver control the
vehicle in difficult driving situations.Some information may be stored during regular
operations to facilitate repair of detected
malfunctions; other information is stored only in a
crash event by computer systems, such as those
commonly called event data recorders (EDR).
In a crash event, computer systems, such as the
Airbag Sensing and Diagnostic Module (SDM) in
your vehicle may record information about the
condition of the vehicle and how it was operated,
such as data related to engine speed, brake
application, throttle position, vehicle speed, safety
belt usage, airbag readiness, airbag performance,
and the severity of a collision. If your vehicle is
equipped with StabiliTrak
®, steering performance,
including yaw rate, steering wheel angle, and lateral
acceleration, is also recorded. This information has
been used to improve vehicle crash performance
and may be used to improve crash performance of
future vehicles and driving safety. Unlike the data
recorders on many airplanes, these on-board
systems do not record sounds, such as
conversation of vehicle occupants.
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To read this information, special equipment is
needed and access to the vehicle or the device
that stores the data is required. GM will not access
information about a crash event or share it with
others other than:
with the consent of the vehicle owner or,
if the vehicle is leased, with the consent of
the lessee,
in response to an official request of police or
similar government office,
as part of GM’s defense of litigation through
the discovery process, or
as required by law.
In addition, once GM collects or receives data,
GM may:
use the data for GM research needs,
make it available for research where
appropriate condentiality is to be maintained
and need is shown, or
share summary data which is not tied to a
specic vehicle with non-GM organizations
for research purposes.
Others, such as law enforcement, may have
access to the special equipment that can read the
information if they have access to the vehicle
or the device that stores the data.If your vehicle is equipped with OnStar
®, please
check the OnStar®subscription service agreement
or manual for information on its operations and
data collection.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualied
technician using the proper equipment and
quality replacement parts. Poorly performed
collision repairs will diminish your vehicle’s resale
value, and safety performance can be
compromised in subsequent collisions.
Collision Parts
Genuine GM Collision parts are new parts made
with the same materials and construction methods
as the parts with which your vehicle was originally
built. Genuine GM Collision parts are your best
choice to assure that your vehicle’s designed
appearance, durability and safety are preserved.
The use of Genuine GM parts can help maintain
your GM New Vehicle Warranty.
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Recycled original equipment parts may also
be used for repair. These parts are typically
removed from vehicles that were total losses in
prior accidents. In most cases, the parts being
recycled are from undamaged sections of
the vehicle. A recycled original equipment
GM part, may be an acceptable choice to maintain
your vehicle’s originally designed appearance
and safety performance, however, the history
of these parts is not known. Such parts are
not covered by your GM New Vehicle Limited
Warranty, and any related failures are not
covered by that warranty.
Aftermarket collision parts are also available.
These are made by companies other than GM
and may not have been tested for your vehicle.
As a result, these parts may t poorly, exhibit
premature durability/corrosion problems, and may
not perform properly in subsequent collisions.
Aftermarket parts are not covered by your GM New
Vehicle Limited Warranty, and any vehicle
failure related to such parts are not covered by
that warranty.Repair Facility
GM also recommends that you choose a collision
repair facility that meets your needs before you
ever need collision repairs. Your GM dealer
may have a collision repair center with GM-trained
technicians and state of the art equipment, or
be able to recommend a collision repair center
that has GM-trained technicians and comparable
equipment.
Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are signicant differences in the quality
of coverage afforded by various insurance policy
terms. Many insurance policies provide reduced
protection to your GM vehicle by limiting
compensation for damage repairs by using
aftermarket collision parts. Some insurance
companies will not specify aftermarket collision
parts. When purchasing insurance, we recommend
that you assure your vehicle will be repaired
with GM original equipment collision parts.
If such insurance coverage is not available from
your current insurance carrier, consider switching
to another insurance carrier.
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If your vehicle is leased, the leasing company may
require you to have insurance that assures
repairs with Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read your
lease carefully, as you may be charged at the
end of your lease for poor quality repairs.
If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure that
no one else in your vehicle, or the other vehicle,
is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or
you are instructed to move it by a police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call
GM Roadside Assistance. SeeRoadside
Service on page 545for more information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a card
from the tow truck operator or write down the
driver’s name, the service’s name, and the
phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
Gather the important information you will
need from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
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If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states with “no fault” insurance laws, a
report may not be necessary. This is especially
true if there are no injuries and both vehicles
are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer
or a private collision repair facility to x the
damage, make sure you are comfortable with
them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there,
or have it towed there. Specify to the facility
that any required replacement collision parts be
original equipment parts, either new Genuine
GM parts or recycled original GM parts.
Remember, recycled parts will not be covered
by your GM vehicle warranty.
Insurance pays the bill for the repair, but you
must live with the repair. Depending on your
policy limits, your insurance company may initially
value the repair using aftermarket parts. Discuss
this with your repair professional, and insist
on Genuine GM parts. Remember if your vehicle
is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if
your insurance coverage does not pay the full cost.
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If another party’s insurance company is paying
for the repairs, you are not obligated to accept
a repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company.
In such cases, you can have control of the repair
and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA),
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may
open an investigation, and if it nds that a safety
defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or General Motors.To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to
the Canadian Government
If you live in Canada, and you believe that
your vehicle has a safety defect, you should
immediately notify Transport Canada, in addition
to notifying General Motors of Canada Limited.
You may call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
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Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, we certainly
hope you will notify us. Please call us at
1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, please call us at 1-888-446-2000.
Or, write:
Canadian Cadillac Customer Communication
Centre, 163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle
suspension, brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit
repair service procedures, adjustments,
and specications for GM transmissions,
transaxles, and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and
service of your vehicle.
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In Canada, the service bulletin reference number
can be obtained by contacting your GM dealer
or by calling 1-800-GMDRIVE (1-800-463-7483).
This reference number is needed to order the
service bulletin from Helm, Inc.
RETAIL SELL PRICE: $6.00 US + Processing Fee
Owner’s Information
Owner publications are written specically for
owners and intended to provide basic operational
information about the vehicle. The owner’s
manual will include the Maintenance Schedule for
all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00 US +
Processing Fee
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00 US +
Processing Fee
Current and Past Model Order Forms
Service Publications are available for current
and past model GM vehicles. To request an order
form, please specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on
the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and
without incurring obligation. Allow ample time
for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are
to make checks payable in U.S. funds.
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A
Accessories and Modications..................... 396
Accessory Power Outlet(s).......................... 218
Adding Equipment to Your Airbag-Equipped
Vehicle..................................................... 107
Additives, Fuel............................................ 399
Add-On Electrical Equipment....................... 506
Adjustable Throttle and Brake Pedal............ 142
Air Cleaner/Filter, Engine............................. 412
Air Conditioning........................................... 220
Airbag
Passenger Status Indicator....................... 233
Readiness Light....................................... 232
Airbag Sensing and Diagnostic
Module (SDM).......................................... 551
Airbag System............................................... 90
Adding Equipment to Your
Airbag-Equipped Vehicle....................... 107
How Does an Airbag Restrain?.................. 99
Passenger Sensing System...................... 101
Servicing Your Airbag-Equipped Vehicle.... 106
What Makes an Airbag Inate?.................. 99
What Will You See After an Airbag
Inates?................................................ 100
When Should an Airbag Inate?................. 96
Where Are the Airbags?............................. 93Airbag System (cont.)
All-Wheel Drive........................................... 443
All-Wheel-Drive (AWD) System.................... 332
Analog Clock............................................... 219
Antenna, Rear Side Window........................ 319
Antenna, XM™ Satellite Radio Antenna
System.................................................... 320
Anti-Lock Brake System (ABS).................... 327
Anti-Lock Brake, System Warning Light....... 237
Appearance Care
Aluminum or Chrome-Plated Wheels........ 502
Care of Safety Belts................................ 499
Chemical Paint Spotting........................... 504
Cleaning Exterior Lamps/Lenses.............. 500
Cleaning the Inside of Your Vehicle.......... 496
Fabric/Carpet........................................... 497
Finish Care.............................................. 501
Finish Damage......................................... 504
Instrument Panel, Vinyl, and Other
Plastic Surfaces.................................... 499
Leather.................................................... 498
Sheet Metal Damage............................... 503
Speaker Covers....................................... 499
Tires........................................................ 503
Underbody Maintenance........................... 504
Vehicle Care/Appearance Materials.......... 505
Washing Your Vehicle .............................. 500
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Appearance Care (cont.)
Weatherstrips........................................... 500
Windshield, Backglass, and
Wiper Blades........................................ 502
Wood Panels........................................... 499
Ashtray(s).................................................... 219
Assist Handles............................................ 179
Audio System(s).......................................... 270
Audio Steering Wheel Controls................. 317
Care of Your CD and DVD Player............ 319
Care of Your CDs and DVDs................... 319
Chime Level Adjustment........................... 320
Navigation/Radio System, see
Navigation Manual................................ 303
Radio with CD and DVD.......................... 273
Rear Seat Audio (RSA)............................ 314
Rear Side Window Antenna..................... 319
Setting the Time...................................... 272
Theft-Deterrent Feature............................ 316
Understanding Radio Reception............... 318
XM™ Satellite Radio Antenna System...... 320
Automatic Headlamp System....................... 211
Automatic Transmission
Fluid........................................................ 415
Operation................................................. 144
Autoride
®..................................................... 378
B
Battery........................................................ 436
Run-Down Protection............................... 213
Before Leaving on a Long Trip.................... 360
Bench Seat, Split (60/40).............................. 19
Brake
Anti-Lock Brake System (ABS)................. 327
Emergencies............................................ 329
Parking.................................................... 151
System Warning Light.............................. 235
Brake Pedal, Throttle................................... 142
Brakes........................................................ 433
Braking....................................................... 326
Braking in Emergencies............................... 329
Break-In, New Vehicle................................. 139
Bucket Seats, Rear....................................... 26
Bulb Replacement....................................... 449
Back-Up Lamps....................................... 449
Headlamp Aiming..................................... 446
High Intensity Discharge (HID) Lighting.... 449
License Plate Lamps................................ 451
Replacement Bulbs.................................. 451
Buying New Tires........................................ 470
560