mileage CADILLAC ESCALADE ESV 2009 Owners Manual

Speedometer and Odometer The speedometer shows the vehicle’s speed in both
miles per hour (mph) and kilometers per hour (km/h).
The vehicle’s odometer works together with the
Driver Information Center (DIC). The Trip odometer
can be set. See “Trip Odometer” under DIC Operation
and Displays on page 3-48 for more information.
The odometer mileage can be checked while the
vehicle is not running. Simply press the trip stem
on the instrument panel cluster.
If the vehicle ever needs a new odometer installed,
the new one will be set to the correct mileage total
of the old odometer.
Trip Odometer The trip odometer can show how far the vehicle has
been driven since the trip odometer was last set to zero.
For more information see “Trip Odometer” under DIC
Operation and Displays on page 3-48 .
Tachometer The tachometer displays the engine speed in revolutions
per minute (rpm). Safety Belt Reminders Safety Belt Reminder Light When the engine is started, a chime sounds for
several seconds to remind a driver to fasten the safety
belt, unless the driver safety belt is already buckled.
The safety belt light
comes on and stays on
for several seconds, then
ashes for several more.
This chime and light are repeated if the driver remains
unbuckled and the vehicle is in motion. If the driver
safety belt is already buckled, neither the chime nor
the light comes on.
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Your Driving, the Road, and
the Vehicle Driving for Better Fuel Economy Driving habits can affect fuel mileage. Here are some
driving tips to get the best fuel economy possible.
Avoid fast starts and accelerate smoothly.
Brake gradually and avoid abrupt stops.
Avoid idling the engine for long periods of time.
When road and weather conditions are appropriate,
use cruise control, if equipped.
Always follow posted speed limits or drive more
slowly when conditions require.
Keep vehicle tires properly inated.
Combine several trips into a single trip.
Replace the vehicle’s tires with the same TPC Spec
number molded into the tire’s sidewall near the size.
Follow recommended scheduled maintenance. Defensive Driving Defensive driving means “always expect the
unexpected.” The rst step in driving defensively is to
wear your safety belt — See Safety Belts: They Are for
Everyone on page 1-30 .
{ CAUTION: Assume that other road users (pedestrians,
bicyclists, and other drivers) are going to be
careless and make mistakes. Anticipate what they
might do and be ready. In addition:
Allow enough following distance between you
and the driver in front of you.
Focus on the task of driving.
Driver distraction can cause collisions resulting in
injury or possible death. These simple defensive
driving techniques could save your life.
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This vehicle has an airbag system. Before attempting
to do your own service work, see Servicing Your
Airbag-Equipped Vehicle on page 1-93 .
Keep a record with all parts receipts and list the
mileage and the date of any service work performed.
See Maintenance Record on page 7-17 .
Adding Equipment to the Outside of
the Vehicle Things added to the outside of the vehicle can affect the
airow around it. This can cause wind noise and can
affect fuel economy and windshield washer performance.
Check with your dealer/retailer before adding equipment
to the outside of the vehicle.
Fuel Use of the recommended fuel is an important part of
the proper maintenance of this vehicle. To help keep the
engine clean and maintain optimum vehicle performance,
we recommend the use of gasoline advertised as
TOP TIER Detergent Gasoline.
The 8th digit of the Vehicle Identication Number (VIN)
shows the code letter or number that identies the
vehicle’s engine. The VIN is at the top left of the
instrument panel. See Vehicle Identification Number
(VIN) on page 6-104 . If the vehicle has the 6.2L V8 engine (VIN Code 2),
you can use either unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85); also see Fuel E85
(85% Ethanol) on page 6-7 . In all other engines, use only
unleaded gasoline. See Gasoline Octane on page 6-5 .
Gasoline Octane If the vehicle has the 6.0L V8 engine (VIN Code 5),
use regular unleaded gasoline with a posted octane
rating of 87 or higher. If the octane rating is less than 87,
you might notice an audible knocking noise when you
drive, commonly referred to as spark knock. If this occurs,
use a gasoline rated at 87 octane or higher as soon as
possible. If you are using gasoline rated at 87 octane or
higher and you hear heavy knocking, the engine needs
service.
If the vehicle has the 6.2L V8 engine (VIN Code 2),
use premium unleaded gasoline with a posted octane
rating of 91 or higher. You can also use regular unleaded
gasoline rated at 87 octane or higher, but the vehicle’s
acceleration could be slightly reduced, and you might
notice a slight audible knocking noise, commonly referred
to as spark knock. If the octane is less than 87, you might
notice a heavy knocking noise when you drive. If this
occurs, use a gasoline rated at 87 octane or higher as
soon as possible. Otherwise, you could damage the
engine. If you are using gasoline rated at 87 octane or
higher and you hear heavy knocking, the engine needs
service.
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Engine Oil Additives / Engine Oil
Flushes Do not add anything to the oil. The recommended oils
with the starburst symbol that meet GM standards are
all that is needed for good performance and engine
protection.
Engine oil system ushes are not recommended and
could cause engine damage not covered by the vehicle
warranty.
Engine Oil Life System
When to Change Engine Oil This vehicle has a computer system that indicates when
to change the engine oil and lter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change is indicated can vary considerably.
For the oil life system to work properly, the system
must be reset every time the oil is changed.
When the system has calculated that oil life has been
diminished, it indicates that an oil change is necessary.
A CHANGE ENGINE OIL SOON message comes on.
See DIC Warnings and Messages on page 3-56 .
Change the oil as soon as possible within the next
600 miles (1 000 km). It is possible that, if driving under
the best conditions, the oil life system might not
indicate that an oil change is necessary for over a year. However, the engine oil and lter must be changed at
least once a year and at this time the system must
be reset. Your dealer/retailer has trained service people
who will perform this work using genuine parts and
reset the system. It is also important to check the oil
regularly and keep it at the proper level.
If the system is ever reset accidentally, the oil must be
changed at 3,000 miles (5 000 km) since the last oil
change. Remember to reset the oil life system whenever
the oil is changed.
How to Reset the Engine Oil Life
System The Engine Oil Life System calculates when to change
the engine oil and lter based on vehicle use. Whenever
the oil is changed, reset the system so it can calculate
when the next oil change is required. If a situation occurs
where the oil is changed prior to a CHANGE ENGINE OIL
SOON message being turned on, reset the system.
Always reset the engine oil life to 100% after every oil
change. It will not reset itself. To reset the Engine
Oil Life System:
1. Display the OIL LIFE REMAINING on the DIC.
2. Press and hold the SET/RESET button on the DIC
for more than ve seconds. The oil life will change
to 100%.
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Owner Checks and Services These owner checks and services should be performed
at the intervals specied to help ensure vehicle
safety, dependability, and emission control performance.
Your dealer/retailer can assist with these checks and
services.
Be sure any necessary repairs are completed at once.
Whenever any uids or lubricants are added to the
vehicle, make sure they are the proper ones, as shown
in Recommended Fluids and Lubricants on page 7-13 .
At Each Fuel Fill It is important to perform these underhood checks at
each fuel fill.
Engine Oil Level Check Notice: It is important to check the engine oil
regularly and keep it at the proper level. Failure to
keep the engine oil at the proper level can cause
damage to the engine not covered by the vehicle
warranty.
Check the engine oil level and add the proper oil if
necessary. See Engine Oil on page 6-15 . Engine Coolant Level Check Check the engine coolant level and add DEX-COOL ®
coolant mixture if necessary. See Engine Coolant
on page 6-25 .
Windshield Washer Fluid Level Check Check the windshield washer uid level in the
windshield washer uid reservoir and add the proper
uid if necessary.
At Least Once a Month
Tire Ination Check Inspect the vehicle’s tires and make sure they are
inated to the correct pressures. Do not forget to check
the spare tire, if the vehicle has one. See Inflation - Tire
Pressure on page 6-62 . If the vehicle has a spare tire,
check to make sure it is stored securely. See Changing
a Flat Tire on page 6-78 .
Tire Wear Inspection Tire rotation may be required for high mileage highway
drivers prior to the Engine Oil Life System service
notication. Check the tires for wear and, if necessary,
rotate the tires. See Tire Inspection and Rotation on
page 6-69 .
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Customer Assistance and
Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to
your dealer and to Cadillac. Normally, any concerns
with the sales transaction or the operation of the vehicle
will be resolved by the dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general
manager. STEP TWO: If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
United States, call the Cadillac Customer Assistance
Center, 24 hours a day, at 1-800-458-8006. In Canada,
call the Canadian Cadillac Customer Communication
Centre at 1-888-446-2000.
We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
Representative:
Vehicle Identication Number (VIN). This is available
from the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, remember that your concern
will likely be resolved at a dealer’s facility. That is why we
suggest following Step One rst.
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STEP THREE (U.S. Owners): Both General Motors
and your dealer are committed to making sure you are
completely satised with your new vehicle. However, if
you continue to remain unsatised after following the
procedure outlined in Steps One and Two, you can le
with the Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age, mileage
and other factors. General Motors reserves the right to
change eligibility limitations and/or discontinue its
participation in this program.
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Transportation Options Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service Participating dealers can provide shuttle service to get
you to your destination with minimal interruption of
your daily schedule. This includes one-way or round trip
shuttle service to a destination up to 10 miles (16 km)
from the dealership.
Public Transportation or Fuel
Reimbursement If your vehicle requires warranty repairs, and public
transportation is used instead of the dealer’s shuttle
service, the expense must be supported by original
receipts and can only be up to the maximum amount
allowed by GM for shuttle service. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement
for reasonable fuel expenses may be available. Claim amounts should reect actual costs and be
supported by original receipts. See your dealer for
information regarding the allowance amounts for
reimbursement of fuel or other transportation costs.
Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for a warranty repair.
If you obtain a rental vehicle on your own, please see
your dealer for the maximum number of days allowed
and the allowance per rental day. Rental reimbursement
must be supported by original receipts. This requires that
you sign and complete a rental agreement and meet
state, local, and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc.
You are responsible for fuel usage charges and may also
be responsible for taxes, levies, usage fees, excessive
mileage, or rental usage beyond the completion of the
repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
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