service CADILLAC XT4 2023 Owners Manual

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
Service and Maintenance 425
Maintenance
Schedule
Tire Rotation and
Required Services Every
12 000 km (7,500 mi)
Tires are rotated to achieve a
more uniform wear for all tires.
The first rotation is the most
important.
Anytime unusual wear is
noticed, rotate the tires as
soon as possible, check for
proper tire inflation pressure,
and check for damaged tires
or wheels. If the unusual wear
continues after the rotation,
check the wheel alignment.
See When It Is Time for New
Tires0382 and
Wheel Replacement 0387.
.Perform Multi-Point Vehicle
Inspection. See Multi-Point
Vehicle Inspection (MPVI)
0427.
.Lubricate body components.
See Exterior Care 0412.
Additional Required
Services —Normal
Service
Every 12 000 km (7,500 mi)
.Check engine oil level and oil
life percentage. If needed,
change engine oil and filter,
and reset oil life system. Or
when the CHANGE ENGINE
OIL SOON message displays,
have the engine oil and filter
changed within the next
1 000 km (600 mi). If driven
under the best conditions,
the engine oil life system
may not indicate the need
for vehicle service for up to
a year. The engine oil and
filter must be changed at
least once a year and the oil
life system must be reset.
Your trained dealer
technician can perform this
work. If the engine oil life
system is reset accidentally,
service the vehicle within
5 000 km (3,000 mi) since
the last service. Reset the oil life system when the oil is
changed. See Engine Oil Life
System
0335.
.When the REPLACE AT
NEXT OIL CHANGE
message displays, the engine
air filter should be replaced
at the next engine oil
change. When the REPLACE
ENGINE AIR FILTER SOON
message displays, the engine
air filter should be replaced
at the earliest convenience.
Reset the engine air filter life
system after the engine air
filter is replaced. See Engine
Air Filter Life System 0336.
Every 36 000 km (22,500 mi)
.Passenger compartment air
filter replacement (or every
24 months, whichever
occurs first). More frequent
replacement may be needed
if the vehicle is driven in
areas with heavy traffic,
poor air quality, areas with
high dust levels or are
sensitive to environmental
allergens. Filter replacement

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
426 Service and Maintenance
may also be needed if you
notice reduced airflow,
windows fogging up,
or odors. Your local GM
Service location can help you
determine when it is the
right time to replace your
filter.
Every 96 000 km (60,000 mi)
.Replace spark plugs. Inspect
spark plug wires and/or
boots.
Every 161 000 km
(100,000 mi)
.Replace hood and/or body
lift support gas struts. Or
every 10 years, whichever
comes first. See Gas Strut(s)
0 349.
Every 240 000 km
(150,000 mi)
.Change rear axle fluid,
if equipped with AWD. Do
not directly power wash the
transfer case and/or front/
rear axle output seals. High
pressure water can
overcome the seals and contaminate the transfer
case fluid. Contaminated
fluid will decrease the life of
the transfer case and/or
axles and should be
replaced.
.Drain and fill engine cooling
system. Or every six years,
whichever comes first. See
Cooling System
0338.
Severe Conditions
Requiring More Frequent
Maintenance*
.Public service, military,
or commercial use vehicles
to include the following:
‐ Ambulances, police cars,
and emergency rescue
vehicles.
‐ Civilian vehicles such as
light duty pick-up trucks,
SUVs, and passenger cars
that are used in military
applications.
‐ Recovery vehicles such as
tow trucks and flatbed
single vehicle carriers or any vehicle that is
consistently used in towing
trailers or other loads.
‐ High use commercial
vehicles such as courier
delivery vehicles, private
security patrol vehicles,
or any vehicles that
operate on a 24–hour
basis.
‐ Any vehicle consistently
operated in a high sand or
dust environment such as
those used on oil pipelines
and similar applications.
.Vehicles that are regularly
used for short trips of 6 km
(4 mi) or less.
The oil life indicator will show
you when to change the oil
and filter. Under severe
conditions the indicator may
come on before 12 000 km
(7,500 mi).
* Footnote: Under extreme
driving conditions listed
above, it may be necessary
to replace your spark plugs
at more frequent intervals.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
Service and Maintenance 427
For further assistance in
determining the most
suitable service maintenance
intervals for your vehicle,
please contact your
authorized GM Dealer.
Extreme service is for
vehicles mainly driven
off-road in four-wheel drive
or used in farming, mining,
forestry, or snow plowing.
Additional Required
Services—Severe Service
Every 72 000 km (45,000 mi)
.Change automatic
transmission fluid.
Every 120 000 km
(75,000 mi)
.Change rear axle fluid,
if equipped with AWD. Do
not directly power wash the
transfer case and/or front/
rear axle output seals. High
pressure water can
overcome the seals and
contaminate the transfer
case fluid. Contaminated
fluid will decrease the life of the transfer case and/or
axles and should be
replaced.
Owner Checks and
Services
Every Five Years
.Replace brake fluid every
five years. See Brake Fluid
0
345.
Every Seven Years
.Replace Air Conditioning
Desiccant every seven years.
The air conditioning system
requires maintenance every
seven years. This service
requires replacement of the
desiccant to help the
longevity and efficient
operation of the air
conditioning system. This
service can be complex. See
your dealer.
Multi-Point Vehicle
Inspection (MPVI)
A Multi Point Vehicle
Inspection (MPVI) completed
by a GM dealer technician is a
maintenance assessment of
your vehicle. The benefit of
the MPVI is to identify and
inform the customer of service
items that require immediate
attention and those that may
require attention in the future.
The technician will perform the
following checks on your
vehicle. For a complete list of
checks, inspections, and
services, see your dealer.
Some items may not apply to
your vehicle and/or region.
Diagnostics
.OnStar active, if equipped
.Service history/recall check
Engine Oil and Filter
.Engine oil
.Oil life monitor
‐ Reset oil life monitor

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
428 Service and Maintenance
Exterior Lights
.Visual inspection
Windshield and Wipers
.Visual inspection
Battery
.Battery visual inspection
.Battery test results
.Battery cables and
connections
Systems, Fluids, and
Visible Leak Inspection
.Engine oil
.Transmission
.Drive axle
.Transfer case
.Engine cooling system
.Power steering, if equipped
.Fuel system
.Windshield washer fluid
Tire Inspection
.Tire pressure, tread depth,
and wear
.Rotation, if applicable
.Alignment check, optional
.Reset tire pressure monitor
.Check tire sealant expiration
date, if equipped
.Check spare tire, if equipped
Brakes
.Check brake system
Visible and Functional
Inspections
.Seat belt components
.Exhaust system
.Accelerator pedal
.Passenger compartment air
filter, if equipped
.Engine air filter
.Hoses
.Belts
.Shocks and struts
.Steering components
.Axle boots or driveshaft and
u-joints
.Compartment lift struts,
if equipped
.Floor mats secured, no
interference with pedals
.Horn
.Ignition lock, if equipped
.Starter switch
.Evaporative control system
Lubricate
.Chassis components
Special Application
Services
.Severe Commercial Use
Vehicles Only: Lubricate
chassis components every
oil change.
.Have underbody flushing
service performed. See
"Underbody Maintenance" in
Exterior Care 0412.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
Service and Maintenance 429
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name or specification, including fluids or lubricants not
listed here, can be obtained from your dealer.Usage Fluid/Lubricant
Automatic Transmission DEXRON-VI Automatic Transmission Fluid. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling System 0338.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended.
See Engine Oil0332.
Hood Latch Assembly,
Secondary Latch, Pivots, Spring Anchor, and Release Pawl Lubriplate Lubricant Aerosol or lubricant meeting requirements
of NLGI #2, Category LB or GC-LB.
Hydraulic Brake System DOT 4 Hydraulic Brake Fluid.
Key Lock Cylinders, Hood and Door Hinges Multi-Purpose Lubricant, Superlube. See your dealer.
Front Axle/Rear Axle See your dealer.
Transfer Case (All-Wheel Drive) Transfer Case Fluid. See your dealer. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
430 Service and Maintenance
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from
your dealer.Part GM Part NumberACDelco
Part Number
Engine Air Cleaner/Filter 23430313A3210C
Engine Oil Filter 55495105PF66
Passenger Compartment Air Filter 13508023CF185
Spark Plugs 5550435441–103–IP
Wiper Blades
IDriver Side –60 cm (23.62 in) 84580856
—
IPassenger Side –50 cm (19.68 in) 84580859
—
IRear –30 cm (11.81 in) 84215609
—

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
Service and Maintenance 431
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed
the service, and the type of services performed in the boxes provided. Retain all maintenance
receipts.Date Odometer
Reading Serviced By Maintenance
Stamp Services Performed

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
432 Technical Data
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . 432
Service Parts Identification . . . . . . . . . . . . . . 432
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . 433
Engine Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 434
Vehicle
Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the
front corner of the instrument
panel, on the driver side of the
vehicle. It can be seen through
the windshield from outside.
The Vehicle Identification
Number (VIN) also appears on
the Vehicle Certification label
and certificates of title and
registration.
Engine Identification
The eighth character in the
VIN is the engine code. This
code identifies the vehicle's
engine, specifications, and
replacement parts. See “Engine Specifications”
under
Capacities and Specifications
0 433 for the vehicle's
engine code.
Service Parts
Identification
There may be a large barcode
on the certification label on
the center pillar that you can
scan for the following
information:
.Vehicle Identification
Number (VIN)
.Model designation
.Paint information
.Production options
If there is not a large barcode
on this label, then you will find
this same information on a
label inside the spare tire
compartment.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
Customer Information 435
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . 435
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 437
Customer Assistance for Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . . 438
Online Account . . . . . . . . . . . . . 438
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 439
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 439
Scheduling Service Appointments . . . . . . . . . . . . . 441
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 442
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . 443
Publication Ordering Information . . . . . . . . . . . . . . . . 445
Radio Frequency Statement . . . . . . . . . . . . . . . . . 446
Reporting Safety Defects
Reporting Safety Defectsto the United States
Government . . . . . . . . . . . . . . . 447
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 447
Reporting Safety Defects to General Motors . . . . . . . 447
Vehicle Data Recording
and Privacy
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . . 448
Cybersecurity . . . . . . . . . . . . . . 448
Event Data Recorders . . . 449
OnStar . . . . . . . . . . . . . . . . . . . . . . . 450
Infotainment System . . . . . 450
Customer
Information
Customer
Satisfaction
Procedure
Your satisfaction and goodwill
are important to your dealer
and to Cadillac. Normally, any
concerns with the sales
transaction or the operation
of the vehicle will be resolved
by your dealer's sales or
service departments.
Sometimes, however, despite
the best intentions of all
concerned, misunderstandings
can occur. If your concern has
not been resolved to your
satisfaction, the following
steps should be taken:
STEP ONE : Discuss your
concern with a member of
dealership management.
Normally, concerns can be
quickly resolved at that level.
If the matter has already been
reviewed with the sales,

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
436 Customer Information
service or parts manager,
contact the owner of your
dealership or the general
manager.
STEP TWO :If after
contacting a member of
dealership management, it
appears your concern cannot
be resolved by your dealership
without further help, in the
U.S., call the Cadillac Customer
Assistance Center at 1-800–
458–8006. In Canada, call the
Canadian Cadillac Customer
Care Centre at
1-888-446-2000.
We encourage you to call the
toll-free number in order to
give your inquiry prompt
attention. Have the following
information available to give
the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is
available from the vehicle
registration or title, or the plate at the top left of the
instrument panel and visible
through the windshield.
.Dealership name and
location.
.Vehicle delivery date and
present mileage.
When contacting Cadillac,
remember that your concern
will likely be resolved at a
dealer's facility. That is why we
suggest following Step One
first.
STEP THREE —U.S.
Owners : Both General
Motors and your dealer are
committed to making sure you
are completely satisfied with
the new vehicle. However,
if you continue to remain
unsatisfied after following the
procedure outlined in
Steps One and Two, you can
file with the Better Business
Bureau (BBB) AUTO LINE
Program to enforce your
rights. The BBB AUTO LINE Program
is an out-of-court program
administered by BBB National
Programs, Inc. to settle
automotive disputes regarding
vehicle repairs or the
interpretation of the New
Vehicle Limited Warranty.
Although you may be required
to resort to this informal
dispute resolution program
prior to filing a court action,
use of the program is free of
charge and your case will
generally be heard within
40 days. If you do not agree
with the decision given in your
case, you may reject it and
proceed with any other venue
for relief available to you.
You may contact the BBB
AUTO LINE Program using the
toll-free telephone number or
write them at the following
address: