car with line CADILLAC XT5 2020 User Guide

VEHICLE CARE 287
Aspect Ratio:The relationship of
a tire's height to its width.
Belt
:A rubber coated layer of
cords between the plies and the
tread. Cords may be made from
steel or other reinforcing
materials.
Bead
:The tire bead contains steel
wires wrapped by steel cords that
hold the tire onto the rim.
Bias Ply Tire
:A pneumatic tire in
which the plies are laid at
alternate angles less than
90 degrees to the centerline of the
tread.
Cold Tire Pressure
:The amount
of air pressure in a tire, measured
in kPa (kilopascal) or psi (pounds
per square inch) before a tire has
built up heat from driving. See
Tire Pressure 0289.
Curb Weight
:The weight of a
motor vehicle with standard and
optional equipment including the maximum capacity of fuel, oil, and
coolant, but without passengers
and cargo.
DOT Markings
:A code molded
into the sidewall of a tire
signifying that the tire is in
compliance with the U.S.
Department of Transportation
(DOT) Motor Vehicle Safety
Standards. The DOT code includes
the Tire Identification Number
(TIN), an alphanumeric designator
which can also identify the tire
manufacturer, production plant,
brand, and date of production.
GVWR
:Gross Vehicle Weight
Rating. See Vehicle Load Limits
0 170.
GAWR FRT
:Gross Axle Weight
Rating for the front axle. See
Vehicle Load Limits 0170.
GAWR RR
:Gross Axle Weight
Rating for the rear axle. See
Vehicle Load Limits 0170. Intended Outboard Sidewall
:
The side of an asymmetrical tire
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric unit
for air pressure.
Light Truck (LT-Metric) Tire
:A
tire used on light duty trucks and
some multipurpose passenger
vehicles.
Load Index
:An assigned number
ranging from 1 to 279 that
corresponds to the load carrying
capacity of a tire.
Maximum Inf lation Pressure
:
The maximum air pressure to
which a cold tire can be inflated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating
:The load
rating for a tire at the maximum
permissible inflation pressure for
that tire.

288 VEHICLE CARE
Maximum Loaded Vehicle
Weight
:The sum of curb weight,
accessory weight, vehicle capacity
weight, and production options
weight.
Normal Occupant Weight
:The
number of occupants a vehicle is
designed to seat multiplied by
68 kg (150 lb). See Vehicle Load
Limits 0170.
Occupant Distribution
:
Designated seating positions.
Outward Facing Sidewall
:The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a
vehicle. The side of the tire that
contains a whitewall, bears white
lettering, or bears manufacturer,
brand, and/or model name
molding that is higher or deeper
than the same moldings on the
other sidewall of the tire. Passenger (P-Metric) Tire
:A tire
used on passenger cars and some
light duty trucks and
multipurpose vehicles.
Recommended Inf lation
Pressure
:Vehicle manufacturer's
recommended tire inflation
pressure as shown on the tire
placard. See Tire Pressure 0289
and
Vehicle Load Limits 0170.
Radial Ply Tire
:A pneumatic tire
in which the ply cords that extend
to the beads are laid at 90 degrees
to the centerline of the tread.
Rim
:A metal support for a tire
and upon which the tire beads are
seated.
Sidewall
:The portion of a tire
between the tread and the bead.
Speed Rating
:An alphanumeric
code assigned to a tire indicating
the maximum speed at which a
tire can operate. Traction
:The friction between
the tire and the road surface. The
amount of grip provided.
Tread
:The portion of a tire that
comes into contact with the road.
Treadwear Indicators
:Narrow
bands, sometimes called wear
bars, that show across the tread of
a tire when only 1.6 mm (1/16 in)
of tread remains. See When It Is
Time for New Tires 0297.
UTQGS (Uniform Tire Quality
Grading Standards)
:A tire
information system that provides
consumers with ratings for a tire's
traction, temperature, and
treadwear. Ratings are determined
by tire manufacturers using
government testing procedures.
The ratings are molded into the
sidewall of the tire. See Uniform
Tire Quality Grading 0299.

VEHICLE CARE 297
change or tire rotation to prevent
corrosion or rust buildup. Do not
get grease on the wheel mounting
surface or on the wheel nuts or
bolts.
When It Is Time for New
Tires
Factors such as maintenance,
temperatures, driving speeds, vehicle
loading, and road conditions affect the
wear rate of the tires.
Treadwear indicators are one way to
tell when it is time for new tires.
Treadwear indicators appear when thetires have only 1.6 mm (1/16 in) or
less of tread remaining. See
Tire
Inspection 0295 and
Tire Rotation 0296.
The rubber in tires ages over time.
This also applies to the spare tire,
if the vehicle has one, even if it is
never used. Multiple factors including
temperatures, loading conditions, and
inflation pressure maintenance affect
how fast aging takes place. GM
recommends that tires, including the
spare if equipped, be replaced after six
years, regardless of tread wear. To
identify the age of a tire, use the tire
manufacture date which is the last
four digits of the DOT Tire
Identification Number (TIN) which is
molded into one side of the tire
sidewall. The first two digits represent
the week (01–52) and the last two
digits, the year. For example, the third
week of the year 2010 would have a
four-digit DOT date of 0310.
Vehicle Storage
Tires age when stored normally
mounted on a parked vehicle. Park a
vehicle that will be stored for at least
a month in a cool, dry, clean area away from direct sunlight to slow
aging. This area should be free of
grease, gasoline, or other substances
that can deteriorate rubber.
Parking for an extended period can
cause flat spots on the tires that may
result in vibrations while driving.
When storing a vehicle for at least a
month, remove the tires or raise the
vehicle to reduce the weight from the
tires.
Buying New Tires
GM has developed and matched
specific tires for the vehicle. The
original equipment tires installed
were designed to meet General
Motors Tire Performance Criteria
Specification (TPC Spec) system
rating. When replacement tires are
needed, GM strongly recommends
buying tires with the same TPC
Spec rating.
GM's exclusive TPC Spec system
considers over a dozen critical
specifications that impact the
overall performance of the vehicle,

326 VEHICLE CARE
Caution
Using petroleum-based tire dressing
products on the vehicle may
damage the paint finish and/or
tires. When applying a tire dressing,
always wipe off any overspray from
all painted surfaces on the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild soap
and water to clean the wheels. After
rinsing thoroughly with clean water,
dry with a soft, clean towel. A wax
may then be applied.
Caution
Chrome wheels and chrome wheel
trim may be damaged if the vehicle
is not washed after driving on roads
that have been sprayed with
magnesium chloride or calcium
chloride. These are used on roads
for conditions such as dust and ice.
Always wash the chrome with soap
and water after exposure.
Caution
To avoid surface damage on wheels
and wheel trim, do not use strong
soaps, chemicals, abrasive polishes,
cleaners, or brushes. Use only GM
approved cleaners. Do not drive the
vehicle through an automatic car
wash that uses silicon carbide tire/
wheel cleaning brushes. Damage
could occur and the repairs would
not be covered by the vehicle
warranty.
Brake System
Visually inspect brake lines and hoses
for proper hook-up, binding, leaks,
cracks, chafing, etc. Inspect disc brake
pads for wear and rotors for surface
condition. Inspect all other brake
parts.
Steering, Suspension, and
Chassis Components
Visually inspect steering, suspension,
and chassis components for damaged,
loose, or missing parts or signs of
wear at least once a year.Inspect power steering for proper
electrical connections, binding, cracks,
chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders, hood
hinges, liftgate hinges, and the steel
fuel door hinges, unless the
components are plastic. Applying
silicone grease on weatherstrips with a
clean cloth will make them last
longer, seal better, and not stick or
squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush any corrosive
materials from the underbody. Take
care to thoroughly clean any areas
where mud and other debris can
collect.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate

330 VEHICLE CARE
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they might
not be able to provide adequate
protection. Clean and rinse seat belt
webbing only with mild soap and
lukewarm water. Allow the webbing
to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or is
not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration and/
or increased stopping distance
which can cause a crash and injury.
Make sure the floor mat does not
interfere with the pedals.
Use the following guidelines for
proper floor mat usage. .
The original equipment floor mats
were designed for your vehicle.
If the floor mats need replacing, it
is recommended that GM certified
floor mats be purchased. Non-GM
floor mats may not fit properly
and may interfere with the pedals.
Always check that the floor mats
do not interfere with the pedals.
. Do not use a floor mat if the
vehicle is not equipped with a
floor mat retainer on the driver
side floor.
. Use the floor mat with the correct
side up. Do not turn it over.
. Do not place anything on top of
the driver side floor mat.
. Use only a single floor mat on the
driver side.
. Do not place one floor mat on top
of another.
Removing and Replacing the
Floor Mats
The driver side floor mat is held in
place by two button-type retainers.
1. Pull up on the rear of the driver
side floor mat to unlock each
retainer and remove.
2. Reinstall by lining up the floor mat retainer openings over the
carpet retainers and snapping
into position.
3. Make sure the floor mat is properly secured in place. Verify
the floor mat does not interfere
with the pedals.

SERVICE AND MAINTENANCE 331
Service and
Maintenance
General Information
General Information . . . . . . . . . . . . . 331
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . 332
Special Application Services
Special Application Services . . . . . 338
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . . . . . . 339
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 342
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Maintenance Records
Maintenance Records . . . . . . . . . . . . 344
General Information
Your vehicle is an important
investment. This section describes the
required maintenance for the vehicle.
Follow this schedule to help protect
against major repair expenses
resulting from neglect or inadequate
maintenance. It may also help to
maintain the value of the vehicle if it
is sold. It is the responsibility of the
owner to have all required
maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online scheduling
to assist with service needs.
Your dealer recognizes the importance
of providing competitively priced
maintenance and repair services. With
trained technicians, the dealer is the
place for routine maintenance such as
oil changes and tire rotations and additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered by
the vehicle warranty. Maintenance
intervals, checks, inspections,
recommended fluids, and lubricants
are important to keep the vehicle in
good working condition.
Do not have chemical flushes that
are not approved by GM performed
on the vehicle. The use of flushes,
solvents, cleaners, or lubricants that
are not approved by GM could
damage the vehicle, requiring
expensive repairs that are not
covered by the vehicle warranty.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.

338 SERVICE AND MAINTENANCE
Footnotes—Maintenance Schedule
Additional Required Services -
Severe
(1) Or every two years, whichever
comes first. More frequent passenger
compartment air filter replacement
may be needed if driving in areas with
heavy traffic, poor air quality, high
dust levels, or environmental
allergens. Passenger compartment air
filter replacement may also be needed
if there is reduced airf low, window
fogging, or odors. Your GM dealer can
help determine when to replace the
filter.
(2) Visually check all fuel and vapor
lines and hoses for proper attachment,
connection, routing, and condition.
(3) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0259.
(4) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate
the transfer case fluid. Contaminated fluid will decrease the life of the
transfer case and/or axles and should
be replaced.
(5)
Or every five years, whichever
comes first. See Cooling System0260.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage; replace,
if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0267.
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0270.
(9) Or every 10 years, whichever
comes first. See Gas Strut(s)0271.
(10) Replace air conditioning
desiccant every seven years.Special Application
Services
. Severe Commercial Use Vehicles
Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior Care
0 323.

350 CUSTOMER INFORMATION
further help, in the U.S., call the
Cadillac Customer Assistance Center
at 1-800–458–8006. In Canada, call
the Canadian Cadillac Customer Care
Centre at 1-888-446-2000.
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the
Customer Assistance representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and present
mileage.
When contacting Cadillac, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first.
STEP THREE —U.S. Owners : Both
General Motors and your dealer are
committed to making sure you are
completely satisfied with the new vehicle. However, if you continue to
remain unsatisfied after following the
procedure outlined in Steps One and
Two, you can file with the Better
Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered by
BBB National Programs, Inc. to settle
automotive disputes regarding vehicle
repairs or the interpretation of the
New Vehicle Limited Warranty.
Although you may be required to
resort to this informal dispute
resolution program prior to filing a
court action, use of the program is
free of charge and your case will
generally be heard within 40 days.
If you do not agree with the decision
given in your case, you may reject it
and proceed with any other venue for
relief available to you.
You may contact the BBB Auto Line
Program using the toll-free telephone
number or write them at the following
address:
BBB Auto Line Program
BBB National Programs, Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of Columbia.
Eligibility is limited by vehicle age,
mileage, and other factors. General
Motors reserves the right to change
eligibility limitations and/or
discontinue its participation in this
program.
STEP THREE
—Canadian Owners :
In the event that you do not feel your
concerns have been addressed after
following the procedure outlined in
Steps One and Two, General Motors of
Canada Company wants you to be
aware of its participation in a
no-charge mediation/arbitration
program. General Motors of Canada
Company has committed to binding
arbitration of owner disputes involving

352 CUSTOMER INFORMATION
Online Owner Center
Online Owner Experience (U.S.)
my.cadillac.com
The Cadillac online owner experience
allows access to videos, articles, and
vehicle health specific to your Cadillac
as well as your OnStar Account
information all in one place.
Membership Benefits
E:Download owner’s manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View printable dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers, and
hours.
r: Track your vehicle’s warranty
information.
J: View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number (VIN)
0 345.
H:Compare and shop for Cadillac
and OnStar plans and services. View
GM Card and SiriusXM information (if
equipped).
F: Chat with online help
representatives.
See my.cadillac.com to register your
vehicle.
Cadillac Owner Centre (Canada)
mycadillac.ca
Visit the Cadillac Owner Centre at
mycadillac.ca (English) or
my.cadillac.ca (French) to access
similar benefits to the U.S. site.
GM Mobility
Reimbursement Program
This program is available to qualified
applicants for cost reimbursement, up
to certain limits, of eligible
aftermarket adaptive equipment
required for the vehicle, such as hand
controls or a wheelchair/scooter lift
for the vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca or
call 1-800-GM-DRIVE (800-463-7483)
for details. TTY users call
1-800-263-3830.