phone CADILLAC XT5 2020 Owner's Guide
Page 367 of 384
366 ONSTAR
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
Page 372 of 384
CONNECTED SERVICES 371
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request Roadside Service.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for details
and system limitations. Features
are subject to change. For updates
on feature capabilities, see
my.cadillac.com. Message and
data rates may apply.
Page 375 of 384
374 INDEX
Cluster, Instrument . . . . . . . . . . . . . . . . . 108
Collision Damage Repair . . . . . . . . . . . 356
Compact Spare Tire . . . . . . . . . . . . . . . . . 315
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Compressor Kit, Tire Sealant . . . . . . . 304
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 370
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 371
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 369
Connections Connected Services . . . . . . . . . . . . . . . 370
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Control of a Vehicle . . . . . . . . . . . . . . . . 160
Convenience Net . . . . . . . . . . . . . . . . . . . . . 97
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 33
Coolant Engine Temperature Gauge . . . . . . 112
Engine Temperature Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .148, 154
Cooling System . . . . . . . . . . . . . . . . . . . . . 260
Cornering Lamps . . . . . . . . . . . . . . . . . . . 144
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 144 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 196 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Cruise Control, Adaptive . . . . . . . . . . . 198
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Customer Assistance . . . . . . . . . . . . . . . 351
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Text Telephone (TTY) Users . . . . . 351
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 358
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 360
D
Damage Repair, Collision . . . . . . . . . . . 356
Danger, Warning, and Caution . . . . . . . . 2
Data Collection Infotainment System . . . . . . . . . . . . . 362
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Data Recorders, Event . . . . . . . . . . . . . . 361
Daytime Running Lamps (DRL) . . . 142
Defensive Driving . . . . . . . . . . . . . . . . . . . 160
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 21 Diagnostics
Connected Services . . . . . . . . . . . . . . . 371
Distracted Driving . . . . . . . . . . . . . . . . . . 159
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 144
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 124
Delayed Locking . . . . . . . . . . . . . . . . . . . . 21
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 21
Drive Belt Routing, Engine . . . . . . . . . 348
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . 190, 269
Driver Assistance Systems . . . . . . . . . 207
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 124
Driver Mode Control . . . . . . . . . . . . . . . . 195
Driver Mode Control Light . . . . . . . . . 121
Driving
Assistance Systems . . . . . . . . . . . . . . . 217
Better Fuel Economy . . . . . . . . . . . . . 159
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 234
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Hill and Mountain Roads . . . . . . . . 168
If the Vehicle is Stuck . . . . . . . . . . . . 170
Loss of Control . . . . . . . . . . . . . . . . . . . . 162
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Page 382 of 384
INDEX 381
StrutsGas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 170
Summer Tires . . . . . . . . . . . . . . . . . . . . . . . 283
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Sunglass Storage . . . . . . . . . . . . . . . . . . . . . 93
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Engine Air Filter Life . . . . . . . . . . . . . 259
Forward Collision Alert (FCA) . . . . 217
Infotainment . . . . . . . . . . . . . . . . . 147, 362
Night Vision . . . . . . . . . . . . . . . . . . . . . . . 223
Roof Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Systems Driver Assistance . . . . . . . . . . . . . . . . . 207
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 111
Text Telephone (TTY) Users . . . . . . . 351
Theft-Deterrent Systems . . . . . . . . . . . . 32
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 32
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 283
Buying New Tires . . . . . . . . . . . . . . . . . 297
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 310 Tires (cont'd)
Compact Spare . . . . . . . . . . . . . . . . . . . . 315
Designations . . . . . . . . . . . . . . . . . . . . . . 286
Different Size . . . . . . . . . . . . . . . . . . . . . . 299
If a Tire Goes Flat . . . . . . . . . . . . . . . . 302
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 295
Pressure . . . . . . . . . . . . . . . . . . . . . . 289, 290
Pressure Light . . . . . . . . . . . . . . . . . . . . . 122
Pressure Monitor Operation . . . . . . 292
Pressure Monitor System . . . . . . . . 291
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Sealant and Compressor Kit . . . . . 304
Sealant and Compressor Kit,
Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Sidewall Labeling . . . . . . . . . . . . . . . . . 284
Terminology and Definitions . . . . 286
Uniform Tire Quality Grading . . . . 299
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Wheel Replacement . . . . . . . . . . . . . . 301
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . 230
Towing Driving Characteristics . . . . . . . . . . . 234
Equipment . . . . . . . . . . . . . . . . . . . . . . . . 241
General Information . . . . . . . . . . . . . . 234 Towing (cont'd)
Recreational Vehicle . . . . . . . . . . . . . . 320
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Trailer Sway Control (TSC) . . . . . . . 244
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Traction Control System
(TCS)/StabiliTrak Light . . . . . . . . . 121
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . 193
Trailer
Sway Control (TSC) . . . . . . . . . . . . . . . 244
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 184
Fluid, Automatic . . . . . . . . . . . . . . . . . . 258
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 111
Turn and Lane-Change Signals . . . . 143
U
Uniform Tire Quality Grading . . . . . . 299
Universal Remote System . . . . . . . . . . 137 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Programming . . . . . . . . . . . . . . . . . . . . . . 137
Using This Manual . . . . . . . . . . . . . . . . . . . . 2