remote start CADILLAC XT5 2021 Owner's Guide

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 10/22/20
226 DRIVING AND OPERATING
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change the
way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty. See
Add-On Electrical Equipment0290.
To start the vehicle: 1. With the Keyless Access system, the RKE transmitter must be in the
vehicle. Press ENGINE START/
STOP with the brake pedal applied.
When the engine begins cranking,
let go of the button. The idle speed
will go down as the engine warms
up. Do not race the engine
immediately after starting it. If the RKE transmitter is not in the
vehicle, if there is interference, or if
the RKE battery is low, a Driver
Information Center (DIC) message
will display. See
Remote Keyless
Entry (RKE) System Operation 07.
Caution
Cranking the engine for long
periods of time, by pressing
ENGINE START/STOP immediately
after cranking has ended, can
overheat and damage the cranking
motor, and drain the battery. Wait
at least 15 seconds between each
try, to let the cranking motor
cool down.
2. If the engine does not start after five to 10 seconds, especially in
very cold weather (below −18 °C or
0 °F), it could be flooded with too
much gasoline. Try pushing the
accelerator pedal all the way to the
floor and hold it there, then press
ENGINE START/STOP for up to a
maximum of 15 seconds. Wait at
least 15 seconds between each try,
to allow the cranking motor to cool
down. When the engine starts, let go of the button and the
accelerator. If the vehicle starts
briefly but then stops again, do the
same thing. This clears the extra
gasoline from the engine. Do not
race the engine immediately after
starting it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Stop/Start System
The Stop/Start system will shut off
the engine to help conserve fuel.
It has components designed for the
increased number of starts.
{Warning
The automatic engine Stop/Start
feature causes the engine to shut
off while the vehicle is still on. Do
not exit the vehicle before shifting
to P (Park). The vehicle may restart
and move unexpectedly. Always
shift to P (Park), and then turn the
ignition off before exiting the
vehicle.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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294 VEHICLE CARE
may contain perchlorate materials.
Perchlorate Material–special
handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered by
the vehicle warranty.
Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM certified
parts, including control module or software modifications, is not covered
under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle using
genuine GM Accessories installed by a
dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 065.
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have the
proper knowledge, service manual,
tools, or parts. Always follow
owner’s manual procedures and
consult the service manual for your
vehicle before doing any
service work. If doing some of your own service
work, use the proper service manual.
It tells you much more about how to
service the vehicle than this manual
can. To order the proper service
manual, see
Publication Ordering
Information 0401.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle 065.
If equipped with remote vehicle start,
open the hood before performing any
service work to prevent remote
starting the vehicle accidentally. See
Remote Vehicle Start 013.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0386.
Caution
Even small amounts of
contamination can cause damage to
vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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VEHICLE CARE 297
1.Engine Air Cleaner/Filter 0303.
2. Engine Oil Fill Cap. See Engine Oil
0 299.
3. Engine Oil Dipstick. See Engine Oil
0 299.
4. Engine Cooling Fan (Out of View). See Cooling System 0304.
5. Brake Fluid Reservoir. See Brake
Fluid 0311.
6. Battery - North America 0312.
7. Engine Coolant Surge Tank and Pressure Cap. See Cooling System
0 304.
8. Positive (+) Battery Terminal (Under Cover). See Jump Starting -
North America 0359.
9. Windshield Washer Fluid Reservoir. See Washer Fluid 0309.
10. Engine Compartment Fuse Block
0317.
11. Remote Negative (-) Battery Terminal. See Jump Starting - North
America 0359.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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VEHICLE CARE 299
9. Windshield Washer Fluid Reservoir.See Washer Fluid 0309.
10. Engine Compartment Fuse Block
0317.
11. Remote Negative (-) Battery Terminal. See Jump Starting - North
America 0359.
Engine Oil
To ensure proper engine performance
and long life, careful attention must
be paid to engine oil. Following these
simple, but important steps will help
protect your investment:
.Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil” in
this section.
.Check the engine oil level regularly
and maintain the proper oil level.
See “Checking Engine Oil” and
“When to Add Engine Oil” in this
section.
.Change the engine oil at the
appropriate time. See Engine Oil Life
System 0301.
.Always dispose of engine oil
properly. See “What to Do with Used
Oil” in this section.
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially prior
to a long trip. The engine oil dipstick
handle is a loop. See Engine
Compartment Overview 0296 for the
location.
{Warning
The engine oil dipstick handle may
be hot; it could burn you. Use a
towel or glove to touch the dipstick
handle.
If a low oil Driver Information Center
(DIC) message displays, check the oil
level.
Follow these guidelines:
.To get an accurate reading, park the
vehicle on level ground. Check the
engine oil level after the engine has
been off for at least two hours.
Checking the engine oil level on
steep grades or too soon after
engine shutoff can result in incorrect readings. Accuracy
improves when checking a cold
engine prior to starting. Remove the
dipstick and check the level.
.If unable to wait two hours, the
engine must be off for at least
15 minutes if the engine is warm,
or at least 30 minutes if the engine
is not warm. Pull out the dipstick,
wipe it with a clean paper towel or
cloth, then push it back in all the
way. Remove it again, keeping the
tip down, and check the level.
When to Add Engine Oil
2.0L L4 Engine
3.6L V6 Engine

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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VEHICLE CARE 359
Jump Starting
Jump Starting - North
America
For more information about the
vehicle battery, seeBattery - North
America 0312.
If the battery has run down, try to use
another vehicle and some jumper
cables to start your vehicle. Be sure to
use the following steps to do it safely.
{Warning
WARNING: Battery posts,
terminals, and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and birth
defects or other reproductive harm.
Batteries also contain other
chemicals known to the State of
California to cause cancer. WASH
HANDS AFTER HANDLING. For
more information go to
www.P65Warnings.ca.gov/
passenger-vehicle. See
California Proposition 65 Warning
0 293 and the back cover.
{Warning
Batteries can hurt you. They can be
dangerous because:
.They contain acid that can
burn you.
.They contain gas that can
explode or ignite.
.They contain enough electricity
to burn you.
If you do not follow these steps
exactly, some or all of these things
can hurt you.
Caution
Ignoring these steps could result in
costly damage to the vehicle that
would not be covered by the vehicle
warranty. Trying to start the vehicle
by pushing or pulling it will not
work, and it could damage the
vehicle.
3.6L V6 Shown, 2.0L L4 Similar
1. Discharged Remote Battery Positive Terminal
2. Discharged Remote Battery Negative Ground Terminal
3. Good Battery Negative Terminal
4. Good Battery Positive Terminal
The jump start remote positive
terminal (1) and the remote negative
ground terminal (2) for the discharged
battery are on the driver side of the
vehicle.
The jump start negative terminal (3)
and positive terminal (4) are on the
battery of the vehicle providing the
jump start.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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360 VEHICLE CARE
The positive jump start connection for
the discharged battery is under a
cover. Remove the cover to expose the
terminal.1. Check the other vehicle. It must have a 12-volt battery with a
negative ground system.
Caution
If the other vehicle does not have a
12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Position the two vehicles so that they are not touching.
3. Set the parking brake firmly and put the transmission in P (Park).
See Shifting Into Park 0229.
Caution
If any accessories are left on or
plugged in during the jump starting
procedure, they could be damaged.
The repairs would not be covered
by the vehicle warranty. Whenever
(Continued)
Caution (Continued)
possible, turn off or unplug all
accessories on either vehicle when
jump starting.
4. Turn the ignition off. Turn off all lights and accessories in both
vehicles, except the hazard warning
flashers if needed.
{Warning
An electric fan can start up even
when the engine is not running and
can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode. People
have been hurt doing this, and
some have been blinded. Use a
flashlight if you need more light.
(Continued)
Warning (Continued)
Battery fluid contains acid that can
burn you. Do not get it on you.
If you accidentally get it in your
eyes or on your skin, flush the place
with water and get medical help
immediately.
{Warning
Fans or other moving engine parts
can injure you badly. Keep your
hands away from moving parts
once the engine is running.
5. Connect one end of the red positive (+) cable to the remote
positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the positive (+)
terminal of the good battery.
7. Connect one end of the black negative (–) cable to the
negative (–) terminal of the good
battery.

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VEHICLE CARE 361
8. Connect the other end of the blacknegative (–) cable to the remote
negative (–) ground terminal on the
driver side shock tower for the
discharged battery.
9. Start the engine in the vehicle with the good battery and run the
engine at idle speed for at least
four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start
after a few tries, it probably needs
service.
Caution
If the jumper cables are connected
or removed in the wrong order,
electrical shorting may occur and
damage the vehicle. The repairs
would not be covered by the vehicle
warranty. Always connect and
remove the jumper cables in the
correct order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables. After starting the disabled vehicle and
removing the jumper cables, allow it
to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash or
hook to suspension components.
Use the proper straps around the
tires to secure the vehicle. Do not
drag a locked wheel/tire. Use tire
skates or dollies under any locked
wheel/tire while loading the vehicle.
Do not use a sling type lift to tow
the vehicle. This could damage the
vehicle.
Caution
Improper use of the tow eye can
damage the vehicle. If equipped, use
the tow eye to load a disabled
vehicle onto a flatbed tow truck
(Continued)
Caution (Continued)
from a flat road surface, or to move
the vehicle a short distance. Use
caution and low speeds. The
transmission must be
in (N) Neutral when moving the
vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach angles,
if necessary. A towed vehicle should
have its drive wheels off the ground.
Contact Roadside Service or a
professional towing service if the
disabled vehicle must be towed.
If the vehicle is equipped with a tow
eye, only use the tow eye to pull the
vehicle onto a flatbed car carrier from
a flat road surface. Do not use the tow
eye to pull the vehicle from snow,
mud, or sand.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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396 CUSTOMER INFORMATION
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.

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406 ONSTAR
.Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQ
to set up an account.
.After change in ownership and at
90 days.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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408 ONSTAR
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY
mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in
a large city with tall buildings; in
parking garages; around airports; in
tunnels and underpasses; or in an
area with very dense trees. If GPS
signals are not available, the OnStar
system should still operate to call
OnStar. However, OnStar could have
difficulty identifying the exact
location.
.In emergency situations, OnStar can
use the last stored GPS location to
send to emergency responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.