instrument panel CHEVROLET ASTRO 2003 Owner's Guide

Customer Assistance Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager. STEP
TWO: If
after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact
GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Vehicle Identification Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first
if you
have a concern.
7-2

Inspection (cont.) Exhaust System
........................ ....... 6-30
Fuel System
............................................... 6-30
Part C
- Periodic Maintenance ....................... 6-30
Steering, Suspension and Front Drive Axle
Boot and Seal
......................................... 6-30
Throttle System
........................................... 6-31
Installing a Garage Door Opener
....................... 2-40
Instrument Panel Cluster
....................................................... 3-24
Overview
.................................................. 3-2
Instrument Panel Brightness Control
.............. 3-1 5
Instrument Panel Fuse Block ............................ 5-93
Interior Lamps
................................................ 3-15
Interior Plastic Components
.............................. 5-85
Introduction Transfer Case (All-Wheel Drive) Inspection
........ 6-31
Jump Starting
....................................... ... 5-47
Key Lock Cylinders Service
.............................. 6-27
Keys
............................................................... 2-2
Keyless Entry System
....................................... 2-4
L
Lamps
Exterior
...................................................... 3-12
Interior
....................................................... 3-15
Lap Belt
........................................................ 1-27
Lap-Shoulder Belt
................................... 1-18, 1-29
LATCH System
Child Restraints
........................................... 1-52
Securing a Child Restraint Designed for
the LATCH System
........................... . 1-54
Latches, Seatback
............................................ 1-6
Leather
......................................................... 5-85
Leaving Your Vehicle
....................................... 2-10
Leaving Your Vehicle With the
Engine Running
.......................................... 2-28
Light
Air Bag Readiness
....................................... 3-26
Brake System Warning
................................. 3-28
Charging System
......................................... 3-27
Check Gages Warning
................................. 3-36
Low Fuel Warning
....................................... 3-37
Malfunction Indicator
.................................... 3-30
Safety Belt Reminder
................................... 3-26
Security
.............................................. 3-35
Service All-Wheel-Drive
......................... 3-35
Tow/Haul Mode
........................................... 3-36
Lamps On Reminder
....................................... 3-14
Anti-Lock Brake System Warning
................... 3-29
7

Tires ..................................................... 5.63. 5-88
Buying New Tires
........................................ 5-66
Chains
....................................................... 5-70
Changing a Flat Tire
.................................... 5-71
Compact Spare Tire
..................................... 5-82
If a Tire Goes Flat
....................................... 5-70
Inflation
- Tire Pressure ............................... 5-64
Inspection and Rotation
................................ 5-64
Uniform Tire Quality Grading
......................... 5-67
Wheel Alignment and Tire Balance
................. 5-69
Wheel Replacement
..................................... 5-69
When It
Is Time for New Tires ...................... 5-66
To Use the Engine Coolant Heater
.................... 2-22
Top
of the Instrument Panel ............................. 5-85
Top Strap
...................................................... 1-48
Top Strap Anchor Location
............................... 1-50
Torque Lock
................................. ....... 2-29
Tow/Haul Mode Button
..................................... 2-25
Tow/Haul Mode Light
................................... 3-36
Towing Recreational Vehicle
..................................... 4-29
Towing a Trailer
.......................................... 4-31
Your Vehicle
............................................... 4-29
Trailer Brakes
................................................. 4-36
Trailer Wiring Harness
..................................... 4-41
Trailering Package
.......................................... 4-31
Transfer Case
................................................ 5-52
Transmission Fluid, Automatic
........................................... 5-25
Total Weight on Your Vehicle’s Tires
... ....... 4-35 Transmission
Operation. Automatic
.................... 2-23
Transmission. Transaxle. Transfer Case Unit
Repair Manual
............................................ 7-11
Trip Odometer
................................................ 3-25
Turn Signal/Multifunction Lever
........................... 3-6
Turn Signals When Towing a Trailer
.................. 4-38
Transportation Options
...................................... 7-9
Turn and Lane Change Signals
.......................... 3-6
U
Underbody Flushing Service ................. ..... 6-29
Underhood Fuse Block
.................... ..... 5-96
Understanding Radio Reception
.... ..... 3-50
Uniform Tire Quality Grading
......................... 5-67
United States
................................................... 7-4
Unlocking the Theft-Deterrent Feature
After a Power Loss
...................................... 3-49
Used Replacement Wheels
.............................. 5-70
Using Cleaner on Fabric
.................................. 5-84
Using HomeLink@
........................................... 2-37
v
Vehicle
Control
..................................................... 4-6
Loading
...................................................... 4-29
Symbols
......................................................... iv
Damage Warnings
........................................... iv
13