CHEVROLET CAPTIVA SPORT 2014 Infotainment System Guide

Black plate (61,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 61
Vehicle Positioning
At times, the position of the vehicle
on the map could be inaccurate due
to one or more of the following
reasons:
.The road system has changed.
.The vehicle is driving on slippery
road surfaces such as sand,
gravel, or snow.
.The vehicle is traveling on
winding roads or long straight
roads.
.The vehicle is approaching a tall
building or a large vehicle.
.The surface streets run parallel
to a freeway.
.The vehicle has been transferred
by a vehicle carrier or a ferry.
.The current position calibration
is set incorrectly.
.The vehicle is traveling at high
speed.
.The vehicle changes directions
more than once, or the vehicle is
turning on a turn table in a
parking lot.
.The vehicle is entering and/or
exiting a parking lot, garage, or a
lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the
vehicle.
.Tire chains have been installed.
.The tires are replaced or worn.
.The tire pressure for the tires is
incorrect.
.This is the first navigation use
since the map data was
updated.
.The 12-volt battery was
disconnected for several days.
.The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is
stopped and started repeatedly.
Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
.The turn was not made on the
road indicated.
.Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
.The route might not be changed
when using automatic rerouting.
.There is no route guidance when
turning at an intersection.
.Plural names of places might be
announced occasionally.
.It could take a long time to
operate automatic rerouting
during high-speed driving.
.Automatic rerouting might
display a route returning to the
set waypoint if heading for a
destination without passing
through a set waypoint.

Black plate (62,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
62 Infotainment System
.The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation that may be given.
.Some routes might not be
searched.
.The route to the destination
might not be shown if there are
new roads, if roads have
recently changed, or if certain
roads are not listed in the map
data. SeeMaps on page 42.
To recalibrate the vehicle's position
on the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates.
If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see your dealer for
assistance.
Map Data Updates
The map data in the vehicle is the
most up-to-date information
available when the vehicle was
produced. The map data is updated
periodically, provided that the map
information has changed.
For questions about the operation of
the navigation system or the update
process, contact the GM Nav Disc
Center toll-free phone number,
1-877-NAV-DISC (1-877-628-3472)
or go to the center's website,
www.gmnavdisc.com. If updates are
needed, call the GM Nav Disc
Center or order a new SD memory
stick online. To order map data,
have the vehicle's Vehicle
Identification Number (VIN)
available. See “Vehicle Identification
Number (VIN)” in the owner manual.
After receiving the updated map
data, see Maps on page 42.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. See Map Data Updates on
page 62.

Black plate (63,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 63
Voice Recognition
Voice recognition allows for
hands-free operation within the
audio and phone applications. This
feature can be started by pressing
either the
J/0button on the
steering wheel or the voice
recognition icon on the touch screen
display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands. Most voice commands, except for
voice keypad, can be completed in
a single command. If the task takes
more than one command to
complete, the first command would
be to indicate the kind of task that is
to be performed. The system will
reply, prompting dialog to help
speak the necessary information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
“Retained Accessory Power
(RAP)” in the owner manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. Initialization takes place
when the ignition is turned on. This
may take a few moments.
1. Press
J/0on the steering
wheel control to activate voice
recognition, or press the voice recognition icon on the
infotainment touch screen on the
radio.
.If voice recognition is
started, the lists and
controls are verbal and the
visual displays through the
radio. The commands may
then be touched or spoken.
2. The audio system mutes and the system plays a prompt followed
by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands described
in this section.
Press
J/0to interrupt any
voice recognition. This will
terminate the prompt. The beep
is heard immediately, and a
command can be stated without
having to wait.

Black plate (64,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
64 Infotainment System
There are two voice prompt modes
supported:
.Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions for that voice
recognition session.
.Short prompts: The short
prompts provide simple setup
and action commands.
The voice prompt modes can be
changed in the Voice Recognition
Menu from the Settings icon on the
Home Page.
If a command is not heard during a
short period of time, the voice
recognition process times out. Prompts and Screen Displays
The system prompts and display
screens will adjust to reflect the
commands during the voice
recognition session.
While voice recognition is active,
there may be corresponding buttons
and screen displays available to
interact with the system so that
some of the functions can be
manually done. Pressing any of the
buttons or displays to finish a
function that was initiated through
voice recognition will terminate the
session. If the manual functions are
only partially completed, the voice
recognition will proceed until
finished.
Canceling Voice Recognition
.PressKon the steering wheel
controls. This will terminate the
voice recognition session and
display the screen prior to when
voice recognition was initiated.
.Press thezor the circled arrow
displaying on the upper corners
of the screen to terminate or go
back up the voice menu,
respectively, during the voice
recognition session.
.Say “Cancel” or“Exit” to
terminate or go back to the voice
menu during the voice
recognition session, and to
display the screen prior to when
voice recognition was initiated.
Helpful Hints for Speaking
Commands
The voice recognition application
can usually understand direct
commands of the application
and task.

Black plate (65,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 65
An example of a direct command
would be,“Phone.”The system may
answer with a prompt of, “Say Call
followed by the number or contact
name.” The direct command for this
task would be, “Call 555-1212.”
If the phone number has been
saved as a name or place, the direct
command would be, “Call David’s
office number.”
Directed Dialog
A directed dialog is an interaction
between a person speaking the
command and the system prompting
for specific information necessary to
complete the task. Many times the
system may repeat what the person
has stated as a command. This is
done as a confirmation to make
sure the command is understood.
Voice Recognition for the
Radio
All audio screens have a voice
recognition button to launch an
audio voice recognition session.
If browsing the radio when the voice button is pressed, the voice
recognition screens for radio
display.
The following list shows radio
features that are controllable by
voice recognition commands.
A voice recognition command would
have to include all necessary
instructions for the system to carry
out each command:
help:
Voice control help for radio
functionality.
tune FM: Most recently tuned FM
station.
tune AM: Most recently tuned AM
station.
tune XM: Most recently tuned
SiriusXM channel.
tune FM <frequency> HD
<number>: Listen to an HD FM
radio frequency.
tune AM <frequency> HD
<number>: Listen to an HD AM
radio frequency. tune XM <number>:
Listen to an
SiriusXM channel (by number).
tune XM <channel name>: Listen
to an SiriusXM channel (by name).
Pandora Commands
For each voice recognition
command, tap the
b/gbutton on
the steering wheel or on the screen
to direct the stated commands. An
example of a simple direct
command is, “Play Pandora.”
[please / I want [you] to / I would
like to / I wanna / I’d like to] (tune
[to] / play / goto / change to)
([station] / [favorite])
<pandora_station>: Instructs the
system to call the Pandora
application up on the paired,
connected phone device. Playback
begins where it left off, unless the
station called is instructed
differently.
bookmark song: Instructs the
system to save the selected song
for later recall.

Black plate (66,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
66 Infotainment System
bookmark artist:Instructs the
system to save the selected artist
for later recall.
I like this / thumbs up: Rates the
program material currently playing.
I don’t like this / thumbs down:
Rates the program material
currently playing.
shuffle: Starts shuffle play of the
Pandora stations on the device.
skip forward / skip / next:
Instructs the system to skip forward
to the next song.
[[entertainment] system] help /
help with entertainment [system] /
how do I use the entertainment
system: Instructs the system to
state instructions for using the
entertainment system.
cancel / stop / end / cancel
request: Instructs the system to
end the speech session.
[no] go back / back / previous
screen: Instructs the system to go
back to the Previous Menu /
Selection.Stitcher Commands
For each voice recognition
command, tap the
b/gbutton on
the steering wheel or on the screen
to direct the stated commands. An
example of a simple direct
command is, “Play Stitcher.”
I like this / thumbs up: Rates the
program material currently playing.
I don’t like this / thumbs down:
Rates the program material
currently playing.
skip forward / skip / next:
Instructs the system to skip forward
to the next song.
add to favorites / favorite:
Instructs the system to save the
program material currently playing
to favorites.
remove from favorites: Instructs
the system to remove the program
material saved in favorites. [[entertainment] system] help /
help with entertainment [system] /
how do I use the entertainment
system:
Instructs the system to
state instructions for using the
entertainment system.
cancel / stop / end / cancel
request: Instructs the system to
end the speech session.
[no] go back / back / previous
screen: Instructs the system to go
back to the Previous Menu /
Selection.
yes / correct / that is correct /
yeah / ya / yep / yup / sure / right /
OK / positive / you got it /
probably / you bet: Any of these
commands will be accepted by the
system as an answer of yes.
[no] [select / [it’ s] selection]
[number] one / [[no] select]
<linenumber>: Instructs the
system to select the number one
line on a menu.

Black plate (67,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 67
[no] [select / [it’s] selection]
[number] two / [[no] select]
<linenumber>: Instructs the
system to select the number two
line on a menu.
[no] [select / [it’ s] selection]
[number] three / [[no] select]
<linenumber>: Instructs the
system to select the number three
line on a menu.
[no] [select / [it’ s] selection]
[number] four / [[no] select]
<linenumber>: Instructs the
system to select the number four
line on a menu.
no / incorrect / wrong / negative /
none are correct / none of these /
not really / no I said / did not /
nope / na / no way: Instructs the
system to select the system to reject
the result and switch the screen.
Voice Recognition for My
Media
All audio screens have a voice
recognition button to launch an
audio voice recognition session. If browsing My Media when the
voice button is pressed, the voice
recognition screens for My Media
display.
The following list shows My Media
features that are controllable by
voice recognition commands.
A voice recognition command would
have to include all necessary
instructions for the system to carry
out each command:
help:
Voice control help for My
Media functionality.
play <device name>: Play a
specific device including disc, AUX,
Bluetooth USB, and iPod.
play genre: Play music from a
specific genre.
play artist: Play music by a
specific artist.
play album: Play music from the
specific album.
play song: Play track including CD
and DVD. play playlist:
Play music in a
pre-defined playlist.
play audio book: Play an audio
book by Title.
play podcast: Listen to a Podcast.
Voice Recognition for Phone
((call / dial) [number] / phone)
<phone_number>: Initiate a call to
a standard phone number.
((call / dial) [phone] / contact)
<ContactName>: Initiate a call to
an entered contact.
The voice command must match
how the contact is stored in the
phone device. For example, “call
<last name>, <first name>.”
(call / dial) <ContactName> [at]
home / ’s (home [phone / number]
/ house): Initiate a call to an
entered contact and location at
home, at work, on mobile device,
or on another phone.

Black plate (68,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
68 Infotainment System
((pair [my / this] / add) [[a] new] /
connect [new]) phone:Begin the
Bluetooth pairing process. Follow
instructions on the radio display.
((switch / change) [phone] to / use
/ select / connect)
<phone_device>: Select a
different phone for outgoing calls.
(switch / to [my] other) / change)
phone: Select to another owned
phone.
redial [the] last (number / contact
/ number): Initiate a call to the last
dialed number.
(call / dial) [a] contact [open]
(address / phone) book: Go to a
sub-menu location for contact
information.
[goto / start / use] [voice] keypad /
international call: Go to a
sub-menu location for international
contact information.General Commands
cancel: Instructs the system to
cancel the command.
cancel / stop / end / cancel
request: Instructs the system to
end the speech session.
[no] go back / back / previous
screen: Instructs the system to go
back to the Previous Menu /
Selection.
yes / correct / that is correct /
yeah / ya / yep / yup / sure / right /
OK / positive / you got it /
probably / you bet: Any of these
commands will be accepted by the
system as an answer of yes.
[no] [select / [it’ s] selection]
[number] one / [[no] select]
<linenumber>: Instructs the
system to select the number one
line on a menu.
[no] [select / [it’ s] selection]
[number] two / [[no] select]
<linenumber>: Instructs the
system to select the number two
line on a menu. [no] [select / [it’
s] selection]
[number] three / [[no] select]
<linenumber>: Instructs the
system to select the number three
line on a menu.
[no] [select / [it’ s] selection]
[number] four / [[no] select]
<linenumber>: Instructs the
system to select the number four
line on a menu.
no / incorrect / wrong / negative /
none are correct / none of these /
not really / no I said / did not /
nope / na / no way: Instructs the
system to select the system to reject
the result and switch the screen.
Voice Recognition for
Navigation
If the voice button is pressed while
on a map screen, the system begins
a voice recognition session.

Black plate (69,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 69
Destination and Guidance
Commands
destination (Available for English,
Spanish, and French
languages):Instructs the system
that the user wants to enter a
destination using voice recognition.
After this command is stated, the
system displays a menu for entering
the destination by address or
contacts stored in the address book.
If address is selected, the system
prompts for more information such
as country, city, state, or house
number. If entering the destination
by contacts, the system will prompt
for a contact name as stored.
Set the Destination by using voice
recognition:
1. Press the
b/gsteering wheel
control button or the voice
recognition icon on the
touchscreen display. The audio
system mutes, and a beep is
heard. 2. Say the command
“Destination
Address.” The system replies
with “say Cancel Guidance
Route or say Destination” if
there is a route entered already.
Otherwise the system will reply
with “say the City and State or
say Change Country.” If the
country is incorrect, go to
Step 5. Otherwise, say the city
and state for the destination.
During the session, the city and
state matches to the spoken city
and state name. The system
asks the user to select an item
from the candidate list either by
pressing the desired choice,
or by saying the list number of
the desired choice.
3. There will be another prompt asking about address or contact.
The system replies “Say the
House Number and Street
Name.” Say the house number
and street name for the
destination. The house and
street address as well as the closest match to the spoken
number are similar to the city
and state commands.
4. This address is now set as the destination. Select the Start
Guidance screen button to begin
destination route guidance. At
that point there are additional
options to review the destination
location on the map, or to
preview the route, detailed later
in this manual.
5. After saying “Change Country,”
the system replies with “Say the
Name of the Country or Territory
for the address wanted.” Say the
correct country or territory. The
system will return to the
Destination Address menu and
ask, “Say the City and State/
Province or Say Change
Country” as in Step 2.

Black plate (70,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
70 Infotainment System
Text Messaging Commands
play text:Plays a new text
message through the radio.
text <contact name>: Sends a
predefined text message to a phone
contact.
text <phone number>: Sends a
predfined text message to a phone
number.
OnStar Command
(If Equipped)
OnStar: Instructs the system to
connect to OnStar. Enter the OnStar
voice recognition system. See
“OnStar” in the owner manual.
Help Commands
help:Instructs the system to state
commands that can be used for
accomplishing system functions.
[[entertainment] system] help /
help with entertainment [system] /
how do I use the entertainment
system: Instructs the system to
state instructions for using the
entertainment system.
cancel / stop / end / cancel
request: Instructs the system to
end the speech session.
[no] go back / back / previous
screen: Instructs the system to go
back to the Previous Menu /
Selection.
Bluetooth Phone/
Devices
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the address book or
contact list with the vehicle. Not
all phones are compatible for
contacts list downloading.
.Control of and playback of
Pandora and Stitcher
applications.
.Audio streaming.
.Playback and viewing of text
messages. Not all phones are
compatible with text messaging
from the radio.