phone CHEVROLET CAVALIER 2004 3.G Owners Manual

Directions and Connections Plan

All Safe and Sound Plan services
Route Support
RideAssist
Information and Convenience Services
Luxury and Leisure Plan

All Directions and Connections Plan services
Personal Concierge
OnStar®Personal Calling
With OnStar®Personal Calling, you have a safer way to
stay connected while driving. It’s a hands-free wireless
phone that’s integrated into your vehicle. You can place
calls nationwide using voice-activated dialing with no
contracts and no additional roaming charges. To nd out
more about OnStar
®Personal Calling, refer to the
OnStar®owner’s guide in your vehicle’s glove box, or
call OnStar®at 1-888-4-ONSTAR (1-888-466-7827).
OnStar®Virtual Advisor
With OnStar®Virtual Advisor you can listen to your
favorite news, entertainment and information topics,
such as traffic and weather reports, stock quotes
and sports scores. You listen to your e-mail through
your vehicle’s speakers, and reply with your hands on
the wheel and your eyes on the road.
Storage Areas
Cupholder(s)
There are two cupholders located at the front of the
center console, in front of the shift lever. There are also
cupholders for the rear seat passengers located
under the center console lid. Open the center console
lid all the way to uncover the rear cupholders. There
may also be a large, removable cupholder inside of the
center console lid.
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Battery Run-Down Protection
Your vehicle is equipped with a battery saver feature
designed to protect your vehicle’s battery.
When any interior lamp (trunk, reading, dome, etc.) is
left on and the ignition is turned off, the battery rundown
protection system will automatically turn the lamp off
after 20 minutes. This will avoid draining the battery.
This system does not protect against leaving on
the headlamps or parking lamps.
To reactivate the interior lamps, do one of the following:
Turn the ignition on.
Turn the activated interior lamp off, then on.
Open any door.
The battery rundown protection feature will also be
activated when any door is left open.
Accessory Power Outlets
The accessory power outlet can be used to connect
electrical equipment such as a cellular phone or
CB radio.
The accessory power outlet is located on the lower
console on the passenger’s side.To use the outlet, remove the cover. When not in use,
always cover the outlet with the protective cap.
Notice:Leaving electrical equipment on for
extended periods will drain the battery. Always turn
off electrical equipment when not in use and do
not plug in equipment that exceeds the maximum
amperage rating.
Certain electrical accessories may not be compatible
with the accessory power outlet and could result
in blown vehicle or adapter fuses. If you experience a
problem, see your dealer for additional information
on the accessory power outlet.
Notice:Adding any electrical equipment to your
vehicle may damage it or keep other components
from working as they should. The repairs would not
be covered by your warranty. Check with your
dealer before adding electrical equipment.
When adding electrical equipment, be sure to follow the
installation instructions included with the equipment.
Notice:Improper use of the power outlet can cause
damage not covered by your warranty. Do not
hang any type of accessory or accessory bracket
from the plug because the power outlets are
designed for accessory power plugs only.
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Here are four things that some owners ask about. None
of these show a problem with your fuel gage:
At the service station, the gas pump shuts off
before the gage reads full.
It takes a little more or less fuel to ll up than the
gage indicated. For example, the gage may have
indicated the tank was half full, but it actually took a
little more or less than half the tank’s capacity to
ll the tank.
The gage moves a little when you turn a corner or
speed up.
The gage doesn’t go back to empty when you turn
off the ignition.
For your fuel tank capacity, seeCapacities and
Specications on page 5-85.
Audio System(s)
Notice:Before adding any sound equipment to
your vehicle, like a tape player, CB radio, mobile
telephone, or two-way radio, make sure that it can
be added by checking with your dealer. Also,
check federal rules covering mobile radio and
telephone units. If sound equipment can be added,
it is very important to do it properly.Added sound equipment may interfere with the
operation of your vehicle’s engine, radio, or other
systems, and even damage them. Your vehicle’s
systems may interfere with the operation of sound
equipment that has been added improperly.
Figure out which audio system is in your vehicle, nd
out what your audio system can do, and how to operate
all of its controls.
Your vehicle has a feature called Retained Accessory
Power (RAP). With RAP, the audio system can be
played even after the ignition is turned off. See
“Retained Accessory Power (RAP)” underIgnition
Positions on page 2-16.
Setting the Time for Radios without
Radio Data Systems (RDS)
Press and hold the HR or MIN arrow for two seconds.
Then press HR until the correct hour appears on
the display. Press and hold MIN until the correct minute
appears on the display. The time can be set with the
ignition on or off.
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ALERT! will not be affected by tests of the emergency
broadcast system. This feature is not supported by
all RDS stations.
INFO (Information):If the current station has a
message, the information symbol will appear on the
display. Press this button to see the message. The
message may display the artist, song title, call in phone
numbers, etc.
If the whole message is not displayed, parts of the
message will appear every three seconds. To scroll
through the message at your own speed, press
the INFO button repeatedly. A new group of words will
appear on the display with each press. Once the
complete message has been displayed, the information
symbol will disappear from the display until another
new message is received. The old message can
be displayed by pressing the INFO button. You can
view an old message until a new message is received
or a different station is tuned to.
When a message is not available from a station, NO
INFO will appear on the display.
TRAF (Traffic):If TRAF appears on the display, the
tuned station broadcasts traffic announcements
and when a traffic announcement comes on the tuned
radio station you will hear it.If the current tuned station does not broadcast traffic
announcements, press this button and the radio
will seek to a station that does. When the radio nds a
station that broadcasts traffic announcements, it will
stop and TRAF will be displayed. When a traffic
announcement comes on the tuned radio station you
will hear it. If no station is found, NO TRAF will appear
on the display.
If TRAF is on the display you can press the TRAF
button to turn of the traffic announcements.
Your radio will play the traffic announcement even if the
volume is muted or interrupt the play of a CD if the
last tuned station broadcasts traffic announcements.
This function does not apply for XM™ Satellite Radio
Service.
Radio Messages
CAL ERR (Calibration Error):Your audio system has
been calibrated for your vehicle form the factory. If
CAL ERR appears on the display it means that your
radio has not been congure properly for your vehicle
and it must be returned to the dealer for service.
LOCKED:This message is displayed when the
THEFTLOCK
®system has locked up. You must return
to the dealer for service.
If any error occurs repeatedly or if an error cannot be
corrected, contact your dealer.
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3. Once the desired PTY is displayed, press the
SEEK TYPE button to take you to the PTY’s
rst station.
4. If you want to go to another station within that PTY
and the PTY is displayed, press the SEEK TYPE
button once. If the PTY is not displayed, press
the SEEK TYPE button twice to display the PTY and
then to go to another station.
5. Press P-TYPE to exit program type select mode.
IF PTY times out and is no longer on the display,
go back to Step 1.
If both PTY and TRAF are on, the radio will search for
stations with the selected PTY and traffic
announcements.
If the radio cannot nd the desired program type, NONE
will appear on the display and the radio will return to
the last station you were listening to.
BAND (Alternate Frequency):Alternate frequency
allows the radio to switch to a stronger station with the
same program type. To turn alternate frequency on,
press and hold BAND for two seconds. AF ON will
appear on the display. The radio may switch to stronger
stations.To turn alternate frequency off, press and hold BAND
again for two seconds. AF OFF will appear on the
display. The radio will not switch to other stations.
This function does not apply for XM™ Satellite Radio
Service.
RDS Messages
ALERT!:Alert warns of local or national emergencies.
When an alert announcement comes on the current
radio station, ALERT! will appear on the display. You will
hear the announcement, even if the volume is muted
or a CD is playing. If a CD is playing, play will stop
during the announcement. You will not be able to turn
off alert announcements.
ALERT! will not be affected by tests of the emergency
broadcast system. This feature is not supported by
all RDS stations.
INFO (Information):If the current station has a
message, the information symbol will appear on the
display. Press this button to see the message. The
message may display the artist, song title, call in phone
numbers, etc.
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Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-8.
Defensive driving really means “be ready for anything.”
On city streets, rural roads or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver, in
both city and rural driving. You never know when
the vehicle in front of you is going to brake or turn
suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the driving
task — such as concentrating on a cellular telephone call,
reading, or reaching for something on the oor — makesproper defensive driving more difficult and can even
cause a collision, with resulting injury. Ask a passenger to
help do things like this, or pull off the road in a safe place
to do them yourself. These simple defensive driving
techniques could save your life.Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy. It is the number one contributor
to the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive a
vehicle:
Judgment
Muscular Coordination
Vision
Attentiveness.
Police records show that almost half of all motor
vehicle-related deaths involve alcohol. In most cases,
these deaths are the result of someone who was
drinking and driving. In recent years, more than
16,000 annual motor vehicle-related deaths have been
associated with the use of alcohol, with more than
300,000 people injured.
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Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in
one or more is low. It can happen if a lot of water is
standing on the road. If you can see reections
from trees, telephone poles or other vehicles, and
raindrops “dimple” the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle. If
you can not avoid deep puddles or standing
water, drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through owing water, as you
might at a low water crossing, your vehicle can
be carried away. As little as six inches of
owing water can carry away a smaller vehicle.
If this happens, you and other vehicle
occupants could drown. Do not ignore police
warning signs, and otherwise be very cautious
about trying to drive through owing water.
Some Other Rainy Weather Tips
Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
Have good tires with proper tread depth. SeeTires
on page 5-46.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text Telephone
(TTY) Users...............................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons with
Disabilities..................................................7-5
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-7
Vehicle Data Collection and Event Data
Recorders..................................................7-9Reporting Safety Defects................................7-10
Reporting Safety Defects to the United States
Government..............................................7-10
Reporting Safety Defects to the Canadian
Government..............................................7-11
Reporting Safety Defects to General Motors.....7-11
Service Publications Ordering Information.........7-11
Section 7 Customer Assistance and Information
7-1

STEP THREE:Both General Motors and your dealer are
committed to making sure you are completely satised
with your new vehicle. However, if you continue to remain
unsatised after following the procedure outlined in Steps
One and Two, you should le with the BBB Auto Line
Program to enforce any additional rights you may have.
Canadian owners refer to your Warranty and Owner
Assistance Information booklet for information on the
Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can nd your specic vehicle information
all in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Chevrolet by dialing: 1-800-833-CHEV (2438).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes
to write to Chevrolet, the letter should be addressed to
Chevrolet’s Customer Assistance Center.
United States – Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA® (243-8872)
Fax Number: 313-381-0022From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada – Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
Overseas – Customer Assistance
Please contact the local General Motors Business Unit.
7-4