display CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 133
USB-Supported File and Folder
Structure
The radio supports:
.Up to 700 folders.
. Up to eight folders in depth.
. Up to 65,535 files.
. Folder and file names up to
64 bytes.
. Files with an .mp3 or .wma file
extension.
. AAC files stored on an iPod.
. FAT16.
. FAT32.
Connecting a USB Storage
Device or iPod
The USB port can be used to
control an iPod or a USB storage
device.
To connect a USB storage device,
connect the device to the USB port
on the instrument panel.
To connect an iPod, connect one
end of the USB cable that came
with the iPod to the iPod’s dock connector and connect the other
end to the USB port on the
instrument panel. If the vehicle is on
and the USB connection works,
“OK
to disconnect” and a GM logo may
appear on the iPod, and iPod
appears on the infotainment display.
The iPod music appears on the
infotainment display and begins
playing.
The iPod charges while it is
connected to the vehicle if the
ignition is on or in ACC/
ACCESSORY. When the vehicle is
turned off, the iPod automatically
powers off and will not charge or
draw power from the vehicle's
battery.
If you have an older iPod model that
is not supported, it can still be used
by connecting it to the auxiliary
input jack using a standard 3.5 mm
(1/8 in) stereo cable. See “Using the
Auxiliary Input Jack” previously in
this section.
Using the Radio to Control a
USB Storage Device or iPod
The radio can control a USB
storage device or an iPod using the
radio buttons and knobs, and can
display song information on the
infotainment display.
f: Turn to select files.
©SEEK : Press to go to the start of
the track, if more than 10 seconds
have played. Press and hold or
press multiple times to continue
moving backward through tracks.
¨SEEK : Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through tracks.
sREV : Press and hold to reverse
playback quickly. Sound is heard at
a reduced volume. Release
sREV
to resume playing. The elapsed time
of the file displays.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
134 Infotainment System
\FWD :Press and hold to
advance playback quickly. Sound is
heard at a reduced volume. Release
\FWD to resume playing. The
elapsed time of the file displays.
4: Press to display additional
information about the selected track.
Using Softkeys to Control a
USB Storage Device or iPod
The five softkeys below the
infotainment display are used to
control the functions listed below.
To use the softkeys:
1. Press the first or fifth softkey below the infotainment display
to display the functions listed
below, or press the softkey
below the function if it is
currently displayed.
2. Press the softkey below the tab with the function on it to use
that function.
j:Press the softkey belowjto
pause the track. The tab appears
raised when pause is being used.
Press the softkey below
jagain to
resume playback.
Back : Press the softkey below the
Back tab to go back to the main
display screen on an iPod, or the
root directory on a USB storage
device.
c: Press the softkey belowcto
view the contents of the current
folder on the USB drive. To browse
and select files:
1. Press the softkey below
c.
2. Turn
fto scroll through the list
of folders.
3. Press
fto select the desired
folder. If there is more then one
folder, repeat Steps 1 and 2
until the desired folder is
reached.
4. Turn
fto scroll through the
files in the selected folder.
5. Press
fto select the desired
file to be played. To skip through large lists, the five
softkeys can be used to navigate in
the following order:
.
First softkey, first item in the list.
. Second softkey, 1% through the
list each time the softkey is
pressed.
. Third softkey, 5% through the list
each time the softkey is pressed.
. Fourth softkey, 10% through the
list each time the softkey is
pressed.
. Fifth softkey, end of the list.
h:Press the softkey belowhto view and select a file on an iPod,
using the iPod's menu system. Files
are sorted by:
.
Playlists
. Artists
. Albums
. Genres
. Songs
. Composers
To select files:

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
164 Driving and Operating
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, turn off the vehicle
only in an emergency.
In an emergency, if the vehicle
cannot be pulled over and must be
turned off while driving: 1. Push the key all the way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. Continue
braking and steer the vehicle to
a safe location.
4. Come to a complete stop. 5. Shift to P (Park).
6. Continue to hold the brake
pedal, then set the parking
brake. See Parking Brake
0 177.
7. Push the key all the way in toward the steering column,
then turn the ignition to
LOCK/OFF.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it
is all the way in —or pushed all
the way in toward the steering
column when turning off the
vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This
position allows features such as the
infotainment system to operate
while the vehicle is off. It also
unlocks the steering column,
if equipped with a locking steering
column. Use this position if the vehicle must be pushed or towed.
See
Retained Accessory Power
(RAP) 0167.
From ON/RUN, push the key all the
way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
If the key is left in ACC/
ACCESSORY with the engine off,
the battery could drain and the
vehicle may not start.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 165
If the key is left in ON/RUN with the
engine off, the battery could drain
and the vehicle may not start.
3 (START) :This is the position that
starts the engine. When the engine
starts, release the key. The ignition
returns to ON/RUN for driving.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
To place the transmission in the
proper gear:
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
(Continued)
Caution (Continued)
covered by the vehicle warranty.
SeeAdd-On Electrical Equipment
0 213.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
while starting the vehicle, damage
may occur to the hydraulic power
steering system and there may be
loss of power steering assist. Starting Procedure
1. With your foot off the accelerator pedal, turn the
ignition key to START. When
the engine starts, let go of the
key. The idle speed will go
down as your engine gets
warm. Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently to allow the
oil to warm up and lubricate all
moving parts.
When the low fuel warning light
is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer-Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition
switch in the START position to
continue engine cranking.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
166 Driving and Operating
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold the key in START for
up to 15 seconds. Wait at least
15 seconds between each try,
to allow the cranking motor to
cool down. When the engine
starts, let go of the key and
accelerator. If the vehicle starts
briefly but then stops again, do
the same thing. This clears the extra gasoline from the engine.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Fast Idle System
If equipped, this feature is available
only with cruise control. The manual
fast idle switch is operated using the
cruise control buttons on the left
side of the steering wheel.
This system can be used to
increase engine idle speed
whenever the following conditions
are met:
.
The parking brake is set.
. The brake pedal is not pressed.
. The vehicle must not be moving
and the accelerator must not be
pressed.
To control the fast idle: .
To enable the Fast Idle System,
press and release the cruise
control on/off button and ensure
that the switch indicator light
is lit.
. Press and release the cruise
control SET- button. Engine
speed will be held at
approximately 1200 rpm.
When the fast idle is active, the
Driver Information Center (DIC) will
display FAST IDLE ON.
One of the following actions will turn
off the fast idle:
. Pressing the brake.
. Selecting the cruise control
cancel button.
. Releasing the parking brake.
. Moving the transmission shift
lever out of P (Park) or
N (Neutral).
. Selecting the cruise control on/
off button when it was
previously on.
. Pressing the cruise control SET-
button a second time.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
172 Driving and Operating
{Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park 0169 and
Driving Characteristics and
Towing Tips 0196.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the
vehicle is moving forward could
damage the transmission. The
(Continued)
Caution (Continued)
repairs would not be covered by
the vehicle warranty. Shift to
R (Reverse) only after the vehicle
is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle Is Stuck 0158.
N : In this position, the engine does
not connect with the wheels.
To restart when you are already
moving, use N (Neutral) only. Also,
use N (Neutral) when the vehicle is
being towed.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
(Continued)
Warning (Continued)
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
A transmission hot message may
display if the automatic
transmission fluid is too hot.
Driving under this condition can
damage the vehicle. Stop and idle(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
174 Driving and Operating
vehicle has this feature, see“Range
Selection Mode” underManual
Mode 0174.
1 : This position reduces vehicle
speed without using the brakes.
You can use it for major/severe
downgrades where the vehicle
would otherwise accelerate due to
steepness of grade. When you shift
to 1 (First) it provides the lowest
gear appropriate to current road
speed and continues to downshift
as the vehicle slows, eventually
downshifting to 1 (First) gear. The
transmission can be held in 1 (First)
gear using Range Selection Mode
or the shift lever. See “Range
Selection Mode” underManual
Mode 0174.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
(Continued)
Caution (Continued)
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Normal Mode Grade Braking
This mode is enabled when the
vehicle is started, but is not enabled
in Range Selection Mode. It assists
in maintaining desired vehicle
speeds when driving on downhill
grades by using the engine and
transmission to slow the vehicle.
The first time the system activates
for each ignition key cycle.
To disable or enable Normal Mode
Grade Braking within the current
ignition key cycle, press and hold
the Tow/Haul button for
three seconds.
For other forms of grade braking,
seeTow/Haul Mode 0175 and
Cruise Control 0180.
Manual Mode
Range Selection Mode
If equipped, Range Selection Mode
helps control the vehicle's
transmission and vehicle speed
while driving downhill or towing a
trailer by letting you select a desired
range of gears.
To use this feature:
1. Move the shift lever to M (Manual Mode).
2. Press the +/− buttons on the
shift lever to select the desired
range of gears for current
driving conditions.
When M (Manual Mode) is selected,
the transmission will downshift and
a number displays in the Driver
Information Center (DIC) next to
the M indicating the current gear.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 179
The indicator light for both systems
is in the instrument cluster. This
light will:
.Flash when TCS is limiting
wheel spin.
. Flash when StabiliTrak/ESC is
activated.
. Turn on and stay on when either
system is not working.
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC), and
dcomes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly.
If
dcomes on and stays on:
1. Stop the vehicle. 2. Turn the engine off and wait
15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on and
stays on, the vehicle may need
more time to diagnose the problem.
If the condition persists, see your
dealer.
Turning the Systems Off
and On
Caution
Do not repeatedly brake or
accelerate heavily when TCS is
off. The vehicle driveline could be
damaged.
To turn off only TCS, press and
release
g. The appropriate
message will display in the DIC. To
turn TCS on again, press and
release
g.
If TCS is limiting wheel spin when
g
is pressed, the system will not turn
off until the wheels stop spinning.
To turn off both TCS and StabiliTrak/
ESC, press and hold
guntil the
StabiliTrak/ESC OFF light
gcomes
on and stays on in the instrument
cluster, then release. The
appropriate message will display in
the DIC.
To turn TCS and StabiliTrak/ESC on
again, press and release
g. The
StabiliTrak/ESC OFF light
gin the
instrument cluster turns off.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 181
accelerate. If cruise control is
already active, use to increase
vehicle speed.
SET−:Press briefly to set the
speed and activate cruise control.
If cruise control is already active,
use to decrease vehicle speed.
[: Press to disengage cruise
control without erasing the set
speed from memory.
Setting Cruise Control
If
Iis on when not in use, the SET
− or +RES button could get pressed
and go into cruise when not desired.
Keep
Ioff when cruise is not
being used.
To set a speed:
1. Press
Ito turn the cruise
system on.
2. Get up to the desired speed.
3. Press and release SET−.
4. Remove your foot from the accelerator. The cruise control indicator on the
instrument cluster turns green after
cruise control has been set to the
desired speed. See
Instrument
Cluster 086.
Resuming a Set Speed
If the cruise control is set at a
desired speed and then the brakes
are applied or
[is pressed, the
cruise control is disengaged without
erasing the set speed from memory.
Once the vehicle speed reaches
about 40 km/h (25 mph) or more,
briefly press +RES. The vehicle
returns to the previous set speed.
Increasing Speed While Using
Cruise Control
If the cruise control system is
already activated:
. Press and hold +RES until the
desired speed is reached, then
release it.
. To increase vehicle speed in
small increments, briefly press
+RES. For each press, the vehicle goes about
1 km/h (Metric display) or
1 mph (English display) faster.
The speedometer reading can be
displayed in either English or metric
units. See Driver Information Center
(DIC) 099. The increment value
used depends on the units
displayed.
Reducing Speed While Using
Cruise Control
If the cruise control system is
already activated:
. Press and hold SET– until the
desired lower speed is reached,
then release it.
. To slow down in small
increments, briefly press SET–.
For each press, the vehicle goes
about 1 km/h (Metric display) or
1 mph (English display) slower.
The speedometer reading can be
displayed in either English or metric
units. See Driver Information Center
(DIC) 099. The increment value
used depends on the units
displayed.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 183
Warning (Continued)
.Detect children,
pedestrians, bicyclists,
or animals.
. Detect vehicles or objects
outside the area monitored
by the system.
. Work at all driving speeds.
. Warn you or provide you
with enough time to avoid a
crash.
. Work under poor visibility or
bad weather conditions.
. Work if the detection sensor
is not cleaned or is covered
by ice, snow, mud, or dirt.
. Work if the detection sensor
is covered up, such as with
a sticker, magnet, or metal
plate.
. Work if the area surrounding
the detection sensor is
damaged or not properly
repaired.
(Continued)
Warning (Continued)
Complete attention is always
required while driving, and you
should be ready to take action
and apply the brakes and/or steer
the vehicle to avoid crashes.
Audible Alert
Some driver assistance features
alert the driver of obstacles by
beeping. To change the volume of
the warning chime, see Vehicle
Personalization 0105.
Cleaning
Depending on vehicle options, keep
these areas of the vehicle clean to
ensure the best driver assistance
feature performance. Driver
Information Center (DIC) messages
may display when the systems are
unavailable or blocked.
. Front and rear bumpers and the
area below the bumpers
. Front grille and headlamps