roof CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
38 Seats and Restraints
To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position. Slide
the latch plate up the seat belt
webbing when the seat belt is not in
use. The latch plate should rest on
the stitching on the seat belt, near
the guide loop on the side wall.
Always stow the seat belt slowly.
If the seat belt webbing returns
quickly to the stowed position, the
retractor may lock and cannot be
pulled out. If this happens, pull the
seat belt straight out firmly to unlock
the webbing, and then release it.
If the webbing is still locked in the
retractor, see your dealer.Before a door is closed, be sure the
seat belt is out of the way. If a door
is slammed against a seat belt,
damage can occur to both the seat
belt and the vehicle.
Seat Belt Height Adjuster
The vehicle has a seat belt height
adjuster for the driver and front
outboard passenger positions.
Adjust the height so the shoulder
portion of the belt is on the shoulder
and not falling off of it. The belt
should be close to, but not
contacting, the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the seat belt in a crash. See
How to
Wear Seat Belts Properly 034.
Squeeze both sides of the release
button and pull outward. Then move
the height adjuster up or down to
the desired position and release the
button.
After the adjuster is set to the
desired position, try to move it up or
down without squeezing the release
button to make sure it has locked
into position.
Seat Belt Pretensioners
If the vehicle has seat-mounted side
impact airbags and roof-rail airbags,
it also has seat belt pretensioners
for the front outboard occupants.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 39
Although the seat belt pretensioners
cannot be seen, they are part of the
seat belt assembly. They can help
tighten the seat belts during the
early stages of a moderate to
severe frontal, near frontal, or rear
crash if the threshold conditions for
pretensioner activation are met.
And, if the vehicle has roof-rail
airbags, seat belt pretensioners can
help tighten the seat belts in a side
crash or a rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash,
the pretensioners and probably
other parts of the vehicle’s seat belt
system will need to be replaced.
SeeReplacing Seat Belt System
Parts after a Crash 043.
Do not sit on the outboard seat belt
while entering or exiting the vehicle
or at any time while sitting in the
seat. Sitting on the seat belt can
damage the webbing and hardware.
Rear Seat Belt Comfort Guides
This vehicle may have rear seat belt
comfort guides. The guides may
provide added seat belt comfort for older children who have outgrown
booster seats and for some adults.
When installed and properly
adjusted, the comfort guide
positions the shoulder belt away
from the neck and head.
The comfort guides for the right rear
outboard seating positions of
three-passenger bench seats are
stored in a pocket on the side of the
seatback.
Adjustable comfort guides are
available through your dealer for the
left rear outboard seating positions
of the three-passenger bench seats
and for the outboard seating
positions of the four-passenger
bench seats. For these seating
positions, the adjustable comfort
guide attaches to a loop on the
outboard side of the seatback.
Comfort Guide Installation and
Removal (Pocket Style)
To install:

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 43
Replacing Seat Belt
System Parts after a
Crash
{Warning
A crash can damage the seat belt
system in the vehicle. A damaged
seat belt system may not properly
protect the person using it,
resulting in serious injury or even
death in a crash. To help make
sure the seat belt systems are
working properly after a crash,
have them inspected and any
necessary replacements made as
soon as possible.
After a minor crash, replacement of
seat belts may not be necessary.
But the seat belt assemblies that
were used during any crash may
have been stressed or damaged.
See your dealer to have the seat
belt assemblies inspected or
replaced. New parts and repairs may be
necessary even if the seat belt
system was not being used at the
time of the crash.
Have the seat belt pretensioners
checked if the vehicle has been in a
crash, or if the airbag readiness light
stays on after you start the vehicle
or while you are driving. See
Airbag
Readiness Light 090.
Airbag System
The vehicle has the following
airbag:
.
A frontal airbag for the driver
The vehicle may have the following
airbags:
. A frontal airbag for the front
outboard passenger
. A seat-mounted side impact
airbag for the driver
. A seat-mounted side impact
airbag for the front outboard
passenger
Seat-mounted side impact
airbags are only available on
vehicles equipped with roof-rail
airbags.
. A roof-rail airbag for the driver
on vans with single row seating
. A roof-rail airbag for the front
outboard passenger on vans
with single row seating

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
44 Seats and Restraints
.A roof-rail airbag for the driver
and the passenger seated
directly behind the driver on
vans with two row seating
. A roof-rail airbag for the front
outboard passenger and the
passenger seated directly
behind the front outboard
passenger on vans with two row
seating
If the van is equipped with a
sliding door, the roof-rail airbag
for the front outboard passenger
is separate from the roof-rail
airbag for the passenger seated
directly behind the front outboard
passenger. If the van is
equipped with a 60/40 swing-out
door, a single roof-rail airbag
covers both seating positions.
. A roof-rail airbag for the driver
and the second and third row
passengers seated directly
behind the driver on vans with
three or more seating rows
. A roof-rail airbag for the front
outboard passenger and the
second and third row
passengers seated directly behind the front outboard
passenger on vans with three or
more seating rows
If the van is equipped with a
sliding door, the roof-rail airbag
for the front outboard passenger
is separate from the roof-rail
airbag for the second and third
row passengers seated directly
behind the front outboard
passenger. If the van is
equipped with a 60/40 swing-out
door, a single roof-rail airbag
covers all three seating
positions.
Additionally:
. Vehicles that have a raised or
modified roof —such as school
buses, ambulances, vehicles
with adaptive equipment for
mobility, and recreational
vehicles —may or may not be
equipped with roof-rail airbags.
. Vehicles with a GVWR above
4 536 kg (10,000 lb) may be
equipped with roof-rail airbags. All vehicle airbags have the word
AIRBAG on the trim or on an
attached label near the deployment
opening.
For frontal airbags, the word
AIRBAG is on the center of the
steering wheel for the driver and on
the instrument panel for the front
outboard passenger.
For seat-mounted side impact
airbags, the word AIRBAG is on the
side of the seatback or side of the
seat closest to the door.
For roof-rail airbags, the word
AIRBAG is on the ceiling or trim.
Airbags are designed to supplement
the protection provided by seat
belts. Even though today’s airbags
are also designed to help reduce
the risk of injury from the force of an
inflating airbag, all airbags must
inflate very quickly to do their job.
Here are the most important things
to know about the airbag system:

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 45
{Warning
You can be severely injured or
killed in a crash if you are not
wearing your seat belt, even with
airbags. Airbags are designed to
work with seat belts, not replace
them. Also, airbags are not
designed to inflate in every crash.
In some crashes seat belts are
the only restraint. SeeWhen
Should an Airbag Inflate? 048.
Wearing your seat belt during a
crash helps reduce your chance
of hitting things inside the vehicle
or being ejected from it. Airbags
are “supplemental restraints” to
the seat belts. Everyone in the
vehicle should wear a seat belt
properly, whether or not there is
an airbag for that person.
{Warning
Because airbags inflate with great
force and faster than the blink of
an eye, anyone who is up
against, or very close to, any
airbag when it inflates can be
seriously injured or killed. Do not
sit unnecessarily close to any
airbag, as you would be if sitting
on the edge of the seat or leaning
forward. Seat belts help keep you
in position before and during a
crash. Always wear a seat belt,
even with airbags. The driver
should sit as far back as possible
while still maintaining control of
the vehicle. The seat belts and
the front outboard passenger
airbags are most effective when
you are sitting well back and
upright in the seat with both feet
on the floor.
(Continued)
Warning (Continued)
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
seat-mounted side impact airbags
and/or roof-rail airbags.
{Warning
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Always secure children
properly in the vehicle. To read
how, seeOlder Children 055 or
Infants and Young Children 057.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 47
Driver Side Shown, PassengerSide Similar
If the vehicle has a single seating
row and it has roof-rail airbags for
the driver and front outboard
passenger, the roof-rail airbags are
in the ceiling above the side
windows.Driver Side Shown, Passenger Side Similar
If the vehicle has two seating rows,
roof-rail airbags for the driver, front
outboard passenger, and second
row outboard passengers are in the
ceiling above the side windows.
If the vehicle has three or more
seating rows, roof-rail airbags for
the driver, front outboard passenger,
and second and third row outboard
passengers are in the ceiling above
the side windows.
{Warning
If something is between an
occupant and an airbag, the
airbag might not inflate properly
or it might force the object into
that person causing severe injury
or even death. The path of an
inflating airbag must be kept
clear. Do not put anything
between an occupant and an
airbag, and do not attach or put
anything on the steering wheel
hub or on or near any other
airbag covering.
Do not use seat accessories that
block the inflation path of a
seat-mounted side impact airbag.
Never secure anything to the roof
of a vehicle with roof-rail airbags
by routing a rope or tie‐down
through any door or window
opening. If you do, the path of an
inflating roof-rail airbag will be
blocked.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
48 Seats and Restraints
When Should an Airbag
Inflate?
This vehicle is equipped with one or
more airbags. SeeAirbag System
0 43. Airbags are designed to inflate
if the impact exceeds the specific
airbag system's deployment
threshold. Deployment thresholds
are used to predict how severe a
crash is likely to be in time for the
airbags to inflate and help restrain
the occupants. The vehicle has
electronic sensors which help the
airbag system determine the
severity of the impact. Deployment
thresholds can vary with specific
vehicle design.
Frontal airbags are designed to
inflate in moderate to severe frontal
or near-frontal crashes to help
reduce the potential for severe
injuries mainly to the driver or front
outboard passenger head and
chest.
Whether the frontal airbags will or
should deploy is not based primarily
on how fast the vehicle is traveling. It depends largely on what you hit,
the direction of the impact, and how
quickly the vehicle slows down.
Frontal airbags may inflate at
different crash speeds depending on
whether the vehicle hits an object
straight on or at an angle, and
whether the object is fixed or
moving, rigid or deformable, narrow
or wide.
Frontal airbags are not intended to
inflate during vehicle rollovers, rear
impacts, or in many side impacts.
Seat-mounted side impact airbags,
if equipped, are designed to inflate
in moderate to severe side crashes
depending on the location of the
impact. Seat-mounted side impact
airbags are not designed to inflate in
frontal impacts, near-frontal impacts,
rollovers, or rear impacts.
A seat-mounted side impact airbag
is intended to inflate on the side of
the vehicle that is struck.
The vehicle may or may not be
equipped with roof-rail airbags.
Roof-rail airbags are designed to
inflate in moderate to severe side
crashes depending on the locationof the impact. In addition, these
roof-rail airbags are designed to
inflate during a rollover. Roof-rail
airbags are not designed to inflate in
frontal, near-frontal, or rear impacts.
All roof-rail airbags will inflate when
either side of the vehicle is struck or
if the sensing system predicts that
the vehicle is about to roll over on
its side.
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
vehicle damage or repair costs.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover. The inflator, the airbag,
and related hardware are all part of
the airbag module.
For airbag locations, see
Where Are
the Airbags? 046.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 49
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by seat belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first, second, and third rows,
if equipped. The rollover capable
roof-rail airbags are designed to
help reduce the risk of full or partial
ejection in rollover events, although
no system can prevent all such
ejections.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion isnot toward those airbags. See
When Should an Airbag Inflate?
0
48.
Airbags should never be regarded
as anything more than a supplement
to seat belts.
What Will You See after
an Airbag Inflates?
After frontal and seat-mounted side
impact airbags (if equipped) inflate,
they quickly deflate, so quickly that
some people may not even realize
the airbags inflated. Roof-rail
airbags (if equipped) may still be at
least partially inflated for some time
after they inflate. Some components
of the airbag module may be hot for
several minutes. For location of the
airbags, see Where Are the
Airbags? 046.
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors
(if equipped with power door locks),
turn on the interior lamps and
hazard warning flashers, and shut
off the fuel system after the airbags

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
54 Seats and Restraints
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0330.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.
Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring
. Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument
panel, ceiling trim, or pillar
garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors, sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
If the vehicle has rollover roof-rail
airbags, see
Different Size Tires
and Wheels 0272 for additional
important information.
If the vehicle must be modified
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle
is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices 0323.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 090.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Instruments and Controls 81
a:Slow wipes.
9:Use to turn the wipers off.
When driving during the day and the
wipers are activated, the headlamps
automatically turn on after
completing eight wipe cycles.
{Warning
In freezing weather, do not use
the washer until the windshield is
warmed. Otherwise the washer
fluid can form ice on the
windshield, blocking your vision.
{Warning
Before driving the vehicle, always
clear snow and ice from the hood,
windshield, roof, and rear of the
vehicle, including all lamps and
windows. Reduced visibility from
snow and ice buildup could lead
to a crash. Clear ice and snow from the wiper
blades before using them. If frozen
to the windshield, carefully loosen or
thaw them. Damaged blades should
be replaced.
Windshield Washer
The windshield wiper paddle is on
top of the turn signal lever.
L:
Push the paddle to spray
washer fluid on the windshield. The
wipers will clear the window and
then either stop or return to the
preset speed.
Compass
This vehicle may have a compass in
the Driver Information Center (DIC).
Compass Zone
Your dealer will set the correct zone
for your location.
Under certain circumstances, such
as during a long distance
cross-country trip or moving to a
new state or province, it will be
necessary to compensate for compass variance by resetting the
zone through the DIC if the zone is
not set correctly.
Compass variance is the difference
between the earth's magnetic north
and true geographic north. If the
compass is not set to the zone
where you live, the compass may
give false readings. The compass
must be set to the variance zone in
which the vehicle is traveling.
To adjust for compass variance, use
the following procedure:
Compass Variance (Zone)
Procedure
1. Do not set the compass zone when the vehicle is moving.
Only set it when the vehicle is
in P (Park).
Press
Tuntil PRESSVTO
CHANGE COMPASS ZONE
displays.