CHEVROLET IMPALA 2011 9.G Owner's Manual

Black plate (15,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-15
For radios without a FAV button, up
to 18 stations (6 FM1, 6 FM2, and
6 AM), can be programmed on the
6 numbered buttons.
SeeOperation on page 7‑2.
Setting the Clock
To set the time and date for the
Radio with CD (MP3):
1. Turn the radio on.
2. Press
Hand the HR, MIN, MM,
DD, and YYYY (hour, minute,
month, day, and year) display.
3. Press the pushbutton located below any one of the tabs that
you want to change.
4. Increase or decrease the time or date by turning
fclockwise or
counterclockwise.
For detailed instructions on setting
the clock for your specific audio
system, see Clock on page 5‑7.
Satellite Radio
XM is a satellite radio service
that is based in the 48 contiguous
United States and 10 Canadian
provinces. XM satellite radio has a
wide variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
XM service.
For more information, refer to:
.www.xmradio.com or call
1-800-929-2100 (U.S.)
.www.xmradio.ca or call
1-877-438-9677 (Canada)
See “XM Satellite Radio Service”
under Satellite Radio on page 7‑8.
Portable Audio Devices
This vehicle may have an auxiliary
input jack, located on the audio
faceplate. External devices such as iPod
®, MP3 players, etc. can be
connected to the auxiliary input jack
using a 3.5 mm (1/8 in) input jack
cable.
See “Using the Auxiliary Input Jack”
under Auxiliary Devices on
page 7‑19.
Bluetooth®
For vehicles with a Bluetooth
system, it allows users with a
Bluetooth‐enabled cell phone to
make and receive hands-free calls
using the vehicle’ s audio system
and controls.
The Bluetooth‐enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
visit www.gm.com/bluetooth.
For more information, see Bluetooth
on page 7‑20.

Black plate (16,1)Chevrolet Impala Owner Manual - 2011
1-16 In Brief
Steering Wheel Controls
If equipped, these controls are
located on the right side of the
steering wheel.
w:Press to go to the next radio
station stored as a favorite, or the
next track if a CD is playing.
b g: Press to silence the vehicle
speakers only. Press again to turn
the sound on. Press and hold longer
than two seconds to interact with
the OnStar
®or Bluetooth systems,
if equipped.
c x:Press to go to the
previous radio station stored as a
favorite, the next track if a CD is
playing, to reject an incoming call,
or end a current call.
SRCE : Press to choose between
the radio, CD, and auxiliary
input jack.
+
e−e: Increases or decreases
volume.
¨: Press to go to the next radio
station while in AM, FM, or XM™.
Press to go to the next track or
chapter while sourced to the CD.
For more information, see Steering
Wheel Controls on page 5‑3.
Cruise Control
The cruise control buttons are
located on the left side of the
steering wheel.
J: Press to turn cruise control on
and off. The indicator is lit when
cruise control is on.
+RES: Press briefly to make the
vehicle resume to a previously set
speed, or press and hold to
accelerate.
SET−: Press to set the speed and
activate cruise control or make the
vehicle decelerate.

Black plate (17,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-17
[:Press to disengage cruise
control without erasing the set
speed from memory.
For more information, see Cruise
Control on page 9‑32.
Power Outlets
The vehicle has three 12‐volt outlets
which can be used to plug in
electrical equipment, such as a cell
phone or MP3 player.
On vehicles with a center console,
one outlet is located inside the
center floor console and two outlets
are located at the front of the
console bin under the instrument
panel.
On vehicles without a center
console, two are located under the
climate controls and another outlet
for the rear seat passengers is at
the rear of the center front seat.
Remove the cover to access and
replace when not in use.
See Power Outlets on page 5‑9.
Performance and
Maintenance
Traction Control
System (TCS)
The vehicle may have a traction
control system which limits wheel
spin. The system turns on
automatically every time the vehicle
is started.
.For vehicles with traction control,
press and release
ion the
instrument panel to turn off
traction control.
Filluminates
and the appropriate DIC
message displays. See Ride
Control System Messages on
page 5‑32.
.For vehicles with traction control
and electronic stability control,
press and release
5on the
instrument panel to turn off
traction control.
Filluminates
and the appropriate DIC
message displays. See Ride
Control System Messages on
page 5‑32.
.Press and release the button
again to turn on traction control.
For more information, see Traction
Control System (TCS) on
page 9‑29.

Black plate (18,1)Chevrolet Impala Owner Manual - 2011
1-18 In Brief
Electronic Stability
Control (ESC)
The Electronic Stability Control
system assists with directional
control of the vehicle in difficult
driving conditions. The system turns
on automatically every time the
vehicle is started.
.To turn off both traction control
and Electronic Stability Control,
press and hold
5on the
instrument panel until
F
illuminates and the appropriate
DIC message displays. See
Ride Control System Messages
on page 5‑32.
.Press and release the button
again to turn on both systems.
For more information, see Electronic
Stability Control (ESC) on
page 9‑31.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See Vehicle Load
Limits on page 9‑12. The warning
light will remain on until the tire
pressure is corrected. During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver
’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor System
on page 10‑46.

Black plate (19,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-19
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change.
Resetting the Oil Life System
1. Display OIL LIFE REMAININGon the DIC.
2. Press and hold the SET/RESET button on the DIC for more than
five seconds. The oil life will
change to 100%.
See Engine Oil Life System on
page 10‑10.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
page 9‑37. For all other vehicles, use only the unleaded gasoline
described under
Recommended
Fuel on page 9‑35.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program. This
program provides technically trained
advisors who are available 24 hours
a day, 365 days a year, to give
minor repair information or make
towing arrangements.
For more information see Roadside
Assistance Program on page 13‑7.

Black plate (20,1)Chevrolet Impala Owner Manual - 2011
1-20 In Brief
Roadside Assistance and OnStar
If you have a current OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).
OnStar®
OnStar®uses several innovative
technologies and live advisors to
provide a wide range of safety,
security, navigation, diagnostics,
and calling services.
Automatic Crash Response
In a crash, built in sensors can
automatically alert an OnStar
advisor who is immediately
connected to the vehicle to see
if you need help.
How OnStar Service Works
Q: This blue button connects you
to a specially trained OnStar advisor
to verify your account information
and to answer questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar emergency
advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for turn‐by‐turn
navigation.
Crisis Assist, Stolen Vehicle
Assistance, Vehicle Diagnostics,
Remote Door Unlock, Roadside
Assistance, Turn‐by‐Turn Navigation
and Hands‐Free Calling are
available on most vehicles. Not all
OnStar services are available on all
vehicles. For more information see
the OnStar Owner's Guide or visit
www.onstar.com (U.S.) or
www.onstar.ca (Canada),
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or
TTY 1‐877‐248‐2080, or
press
Qto speak with an
OnStar advisor 24 hours a day,
7 days a week.

Black plate (21,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-21
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information.
OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. OnStar service also
cannot work unless the vehicle is in
a place where the wireless service
provider OnStar has hired for that
area has coverage, network
capacity and reception when the
service is needed, and technology
that is compatible with the OnStar
service. Not all services are
available everywhere, particularly
in remote or enclosed areas, or at
all times.The OnStar system can record and
transmit vehicle information. This
information is automatically sent to
an OnStar call center when
Qis
pressed,
]is pressed, or if the
airbags or ACR system deploy.
This information usually includes
the vehicle's GPS location and, in
the event of a crash, additional
information regarding the crash that
the vehicle was involved in (e.g. the
direction from which the vehicle was
hit). When the virtual advisor feature
of OnStar hands-free calling is
used, the vehicle also sends
OnStar the vehicle's GPS location
so they can provide services where
it is located. Location information about the
vehicle is only available if the
GPS satellite signals are
unobstructed and available.
The vehicle must have a working
electrical system, including
adequate battery power, for the
OnStar equipment to operate. There
are other problems OnStar cannot
control that may prevent OnStar
from providing OnStar service at
any particular time or place. Some
examples are damage to important
parts of the vehicle in a crash, hills,
tall buildings, tunnels, weather or
wireless phone network congestion.

Black plate (22,1)Chevrolet Impala Owner Manual - 2011
1-22 In Brief
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar hands-free calling.
SeeSteering Wheel Controls on
page 5‑3 for more information.
On some vehicles, the mute button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio if
the OnStar advisor cannot be heard.
If the light next to the OnStar
buttons is red, the system may
not be functioning properly.
Press
Qand request a vehicle
diagnostic. If the light appears clear
(no light is appearing), your OnStar
subscription has expired and all
services have been deactivated.
Press
Qto confirm that the OnStar
equipment is active.

Black plate (1,1)Chevrolet Impala Owner Manual - 2011
Keys, Doors and Windows 2-1
Keys, Doors and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . 2-5
Door Locks . . . . . . . . . . . . . . . . . . . 2-6
Power Door Locks . . . . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . 2-8
Automatic Door Locks . . . . . . . . . 2-8
Lockout Protection . . . . . . . . . . . . 2-9
Safety Locks . . . . . . . . . . . . . . . . . . 2-9
Doors
Trunk . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . 2-12
Anti-Theft Alarm System . . . . . 2-12
Immobilizer . . . . . . . . . . . . . . . . . . 2-13
Immobilizer Operation . . . . . . . 2-13
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . 2-14
Power Mirrors . . . . . . . . . . . . . . . . 2-15
Heated Mirrors . . . . . . . . . . . . . . . 2-15
Interior Mirrors
Manual Rearview Mirror . . . . . . 2-15
Automatic Dimming Rearview Mirror . . . . . . . . . . . . . . . . . . . . . . . 2-16
Windows
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Power Windows . . . . . . . . . . . . . 2-17
Sun Visors . . . . . . . . . . . . . . . . . . . 2-18
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . 2-19

Black plate (2,1)Chevrolet Impala Owner Manual - 2011
2-2 Keys, Doors and Windows
Keys and Locks
Keys
{WARNING
Leaving children in a vehicle with
the ignition key is dangerous for
many reasons. Children or others
could be badly injured or even
killed. They could operate the
power windows or other controls
or even make the vehicle move.
The windows will function with the
keys in the ignition and children
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave the keys in
a vehicle with children.
The key can be used for the ignition
and the driver's door. If the vehicle
is a taxi model, the key can also be
used in the trunk.
See your dealer if a replacement
key or additional key is needed.
Notice:If the keys get locked in
the vehicle, it may have to be
damaged to get them out.
Always carry a spare key.
If you are locked out of your vehicle,
contact Roadside Assistance. See
Roadside Assistance Program on
page 13‑7 for more information.
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement on
page 13‑17 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
If there is a decrease in the
RKE operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.