CHEVROLET IMPALA 2017 10.G Service Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
40 Keys, Doors, and Windows
Power Door Locks
Q:Press to lock the doors.
K:Press to unlock the doors.
Delayed Locking
This feature is activated through
vehicle personalization. See Vehicle
Personalization 0139.
When delayed locking is active and
Qis pressed on the door lock
switch while the door is open, a
chime will sound three times. When all the doors are closed, the
doors will lock automatically after
five seconds. If a door is reopened
before five seconds have elapsed,
the five-second timer will reset once
all the doors are closed again.
Press
Qon the door lock switch
again or press
Qon the RKE
transmitter to override this feature
and lock the doors immediately.
Automatic Door Locks
The doors will lock automatically
when all doors are closed, the
ignition is on, and the vehicle is
shifted out of P (Park).
To unlock the doors:
. Press
Kon the power door lock
switch.
. Shift the transmission into
P (Park).
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0139.
Lockout Protection
Key Access
If the key is in the ignition and the
power door lock switch is pressed
with the driver door open, all doors
will lock and only the driver door will
unlock.
Keyless Access
If equipped with Keyless Access,
when the vehicle is in ACC/
ACCESSORY or ON/RUN/START
and the power door lock switch is
pressed with the driver door open,
all doors will lock and only the driver
door will unlock.
If the vehicle is off and locking is
requested while a door is open,
when all doors are closed the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is detected and the
number of RKE transmitters has not
reduced, the driver door will unlock.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Keys, Doors, and Windows 41
Lockout Protection Override
Lockout protection can be manually
overridden with the driver door open
by pressing and holding
Qon the
power door lock switch.
Unlocked Door Anti Lock Out
If equipped with Keyless Access,
when this feature is on and door
locking is requested with the driver
door open, all doors will lock and
only the driver door will unlock. The
driver door must be closed before
locking is requested for all doors to
remain locked. When this feature is
off, the Delayed Door Lock menu
will be available.
This feature can also be
programmed. See Vehicle
Personalization 0139.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
PressZ {to activate the safety
locks on the rear doors. The
indicator light in the switch will
illuminate when activated.
The rear door power windows are
also disabled. See Power
Windows 048.
Press
Z {again to deactivate the
safety locks.
If a rear door handle is being pulled
at the same time the safety lock is
deactivated, that door will remain
locked and the indicator light may
flash. Release the handle, then
press the safety lock twice to
deactivate the safety locks.
Doors
Trunk
{Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate, hatch/trunk open, or with
any objects that pass through the
seal between the body and the
hatch/trunk or liftgate. Engine
exhaust contains carbon
monoxide (CO) which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle must be driven with
the liftgate or hatch/trunk open:
. Close all of the windows.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to a setting that
brings in only outside air
and set the fan speed to the
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
42 Keys, Doors, and Windows
Warning (Continued)
highest setting. See
“Climate Control Systems”
in the Index.
. If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
For more information about
carbon monoxide, see Engine
Exhaust 0211.
To open the trunk:
.
Press
|with the transmission
in P (Park). .
Press and hold
Yon the RKE
transmitter.
. If equipped, press the touch pad
on the underside of the trunk lid
after unlocking all doors.
If equipped with Keyless Access,
the RKE transmitter must be within
1 m (3 ft) of the trunk. Press the
touch pad on the underside of the
trunk and lift to open. See Remote
Keyless Entry (RKE) System
Operation 030.
When closing the trunk, use the
pull cup.
Emergency Trunk Release
Handle
Caution
Do not use the emergency trunk
release handle as a tie-down or
anchor point when securing items
in the trunk as it could damage
the handle.
If equipped, there is a
glow-in-the-dark emergency trunk
release handle on the trunk lid. This
handle will glow following exposure
to light. Pull the release handle to
open the trunk from the inside.
After use, return to the stored
position.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Keys, Doors, and Windows 43
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm
system.
If equipped with the anti-theft alarm
system, the indicator light, on the
instrument panel near the
windshield, indicates the status of
the system.
Off :Alarm system is disarmed. On Solid :
Vehicle is secured
during the delay to arm the system.
Fast Flash : Vehicle is unsecured.
A door, the trunk, or the hood
is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle with one of the following:
.Use the Remote Keyless
Entry (RKE) transmitter.
. If the vehicle has Keyless
Access, use the door
handle lock/unlock button
with the RKE transmitter
within 1 m (3 ft) of the
vehicle.
. With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will arm, and the
indicator light will begin to
slowly flash indicating the
alarm system is operating. Pressing
Qon the RKE
transmitter a second time will
bypass the 30-second delay
and immediately arm the alarm
system.
The theft-deterrent alarm system will
not arm if the doors are locked with
the key.
If the driver door is opened without
first unlocking the RKE transmitter,
the horn will chirp and the lights will
flash to indicate pre-alarm. If the
vehicle is not started, or the door is
not unlocked by pressing
Kon the
RKE transmitter during the
10-second pre-alarm, the alarm will
be activated.
If a door, the trunk, or the hood is
opened without first disarming the
system, the turn signals will flash
and the horn will sound for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
44 Keys, Doors, and Windows
Disarming the System
To disarm the system, do one of the
following:
.Press
Kon the RKE transmitter.
. If the vehicle has Keyless
Access, unlock the vehicle using
the door handle lock/unlock
button with the RKE transmitter
within 1 m (3 ft) of the vehicle.
. Start the vehicle.
To avoid setting off the alarm by
accident:
. Lock the vehicle after all
occupants have left the vehicle
and all doors are closed.
. Always unlock a door with the
RKE transmitter.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed and the horn chirps
and the lights flash three times, an
alarm occurred previously while the
alarm system was armed.
If the alarm has been activated, a
message will appear on the DIC.
See Security Messages 0137.
Immobilizer
See Radio Frequency
Statement 0352.
Immobilizer Operation
(Key Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the key is
removed from the ignition.
The system is automatically
disarmed when the vehicle is
started with the correct key. The key uses a transponder that matches an
immobilizer control unit in the
vehicle and automatically disarms
the system. Only the correct key
starts the vehicle. The vehicle may
not start if the key is damaged.
The security light in the instrument
cluster comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged
or the light continues to stay on, try
another ignition key.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Keys, Doors, and Windows 45
If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be damaged. See your
dealer who can service the
theft-deterrent system and have a
new key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Immobilizer Operation
(Keyless Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when the ignition button is
pressed and a valid transmitter is
found in the vehicle.
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the transmitter pocketin the center console. See
“Starting
the Vehicle with a Low Transmitter
Battery or Wireless Interference”
under Remote Keyless Entry (RKE)
System Operation 030.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
center console, your vehicle needs
service. See your dealer who can
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
46 Keys, Doors, and Windows
Exterior Mirrors
Convex Mirrors
Caution
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Power Mirrors
1. Move the selector switch to L (Left) or R (Right) to choose
the driver or passenger mirror.
2. Press one of the four arrows to move the mirror.
3. Move the selector switch to
)
to deselect the mirror.
Memory Mirrors
The vehicle may have memory
mirrors. See Memory Seats 058.
Side Blind Zone Alert (SBZA)
The vehicle may have SBZA. See
Side Blind Zone Alert (SBZA) 0235. Lane Change Alert (LCA)
The vehicle may have LCA. See
Lane Change Alert (LCA)
0235.
Turn Signal Indicator
The vehicle may have a turn signal
indicator on the mirror housings.
The indicator will flash when a turn
signal or the hazard warning
flashers are used.
Puddle Light
The vehicle may have a puddle light
on the mirror housings. The light will
illuminate the ground when the door
is opened.
Folding Mirrors
Manual Folding Mirrors
The vehicle has manual folding
mirrors. These mirrors can be folded
inward to prevent damage when
going through an automatic car
wash. To fold, pull the mirror toward
the vehicle. Push the mirror outward
to return it to the original position.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Keys, Doors, and Windows 47
Heated Mirrors
If equipped with heated mirrors:
=:The rear window defogger also
heats the outside mirrors.
See Dual Automatic Climate Control
System 0185.
Automatic Dimming
Mirror
The vehicle has an automatic
dimming outside mirror on the driver
side. The mirror will adjust for the
glare of headlamps behind you.
Reverse Tilt Mirrors
If equipped with memory seats, the
passenger and/or driver mirror tilts
to a preselected position when the
vehicle is in R (Reverse). This
allows the curb to be seen when
parallel parking.
The mirror(s) return to the original
position when:
.
The vehicle is shifted out of
R (Reverse), or remains in
R (Reverse) for about
30 seconds.
. The ignition is turned off.
. The vehicle is driven in
R (Reverse) above a set speed.
To turn this feature on or off, see
Vehicle Personalization 0139.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind the vehicle.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
If equipped with a manual rearview
mirror, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind.
Automatic Dimming
Rearview Mirror
If equipped, automatic dimming
reduces the glare of headlamps
from behind. The dimming feature
comes on when the vehicle is
started.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
48 Keys, Doors, and Windows
Windows
{Warning
Never leave a child, a helpless
adult, or a pet alone in a vehicle,
especially with the windows
closed in warm or hot weather.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke.
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in apulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof, if equipped.
Power Windows
{Warning
Children could be seriously
injured or killed if caught in the
path of a closing window. Never
leave the Remote Keyless Entry
(RKE) transmitter in a vehicle with
children. When there are children
in the rear seat, use the window
lockout switch to prevent
operation of the windows. See
Keys
028.
The windows work when the vehicle
is in ON/RUN, ACC/ACCESSORY,
or Retained Accessory Power
(RAP). See Retained Accessory
Power (RAP) 0209.
Press or pull the switch to open or
close the window.
The windows will be temporarily
disabled if the window switches are
used repeatedly within a short time.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Keys, Doors, and Windows 49
Window Lockout
This feature stops the rear door
passenger window switches from
working.
Press
Z{to engage the rear
window lockout feature. The
indicator light is on when engaged.
The rear door safety locks are also
enabled. See Safety Locks041.
Press
Z {again to disengage. A door may remain locked if that
door handle is pulled at the same
time the safety lock is disengaged.
Release the door handle, then press
Z
{twice.
Window Express Movement
Express-down/up allows the
windows to be opened or closed
without holding the window switch.
Press the window switch fully down
or pull it up, and quickly release it to
engage. Briefly press or pull the
same switch to stop window
movement.
Express Window Obstacle
Detection
The express-up feature will reverse
window movement if it comes in
contact with an object. Extreme cold
or ice could cause the window to
auto-reverse. The window will
operate as normal after the object or
condition is removed.
Obstacle Detection Override
{Warning
If obstacle detection override is
activated, the window will not
reverse automatically. You or
others could be injured and the
window could be damaged.
Before you use obstacle detection
override, make sure that all
people and obstructions are clear
of the window path.
The window can be closed by
holding the window switch in the up
position if conditions prevent it from
express closing.
Programming the Power
Windows
Programming may be necessary if
the vehicle's battery has been
disconnected or discharged. If the
window is unable to express-up,
program the window: 1. Close all doors.