display CHEVROLET IMPALA 2020 Infotainment System Manual

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
12 Radio
Touch the Back icon on the
infotainment display or Exit to close
Direct Tune.
The tune arrows on the right side of
the Direct Tune display will tune
through the complete station or
channel list one station step at a
time per touch. A touch and hold
advances 10 frequency steps per
second.
Touch (X) to delete one number at a
time. Touch and hold (X) to delete
all numbers.
In AM-FM modes, touch
@or9
for the radio to go to the next or
previous strong station. Touch
Direct Tune to advance to the next
or previous frequency step in AM or
FM mode or directly enter or tune to
the frequency on the keypad.
HD Radio multicast stations cannot
be tuned directly through the Direct
Tune feature. Only the analog or
HD1 station can use that feature.
Use the TUNE icon on the
infotainment display to adjust to the
multicast stations.
AM-FM Categories
AM-FM Categories are available
under the AM-FM audio menu.
Touch AM-FM Categories to access
the AM-FM Categories list.
The categories list contains
category names associated with
AM-FM stations. Touching a given
category name displays a list of
stations for that category.
Storing Presets
Favorites are stored near the bottom
of the infotainment display.Up to 60 preset favorites can be
stored under the following:
AM, FM, SXM (if equipped), and
HD Radio Stations :
Touch and
hold a favorite preset to store the
current station or channel as a
favorite. Touch a saved favorite to
recall a favorite station or channel.
Mixed-Audio Favorites
While in the respective menu, drag
up on the top border of the favorites
bar to view favorites. Touch and
hold a preset to save the item as a
favorite.
Favorites that can be stored include
radio stations, media, contacts,
destinations, navigation,
or applications.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Radio 13
To scroll through the favorites:
.Drag up on the top border of the
favorites bar to view the
favorites. To close the favorites,
drag them down.
. Slide a finger to the right or left
to scroll through each page of
favorites.
Tone Settings : Touch and hold in
the favorites area to save the
current tone settings as a favorite in
the tone settings display. Drag up to
display the favorites. Touch a saved
favorite to recall a favorite tone
setting.
The number of favorites displayed is
automatically adjusted by default,
but can be manually adjusted in the
Settings menu under Radio and
then Number of Favorites Shown.
HD Radio Technology
If equipped, HD Radio Technology
is a free service with features such
as digital quality sound, more
stations available on a single frequency such as HD2 and HD3,
and display information such as
artist and song title.
From the AM or FM display, touch
Menu then HD Switching OFF to
turn HD Radio reception off. To turn
it on, touch Menu then HD
Switching ON.
Station Access
To access HD Radio stations:
1. Tune the radio to the station. If the HD Radio reception is
turned on and the station is
broadcasting with HD Radio
technology, the radio will
display the HD2/HD3 channels
available and will automatically
switch to digital audio indicated
with the HD logo.
2. Touch
@or9on the
infotainment display to tune to
the previous or next HD Radio
station.
There may be a delay before the
station starts playing.
The HD Radio station number is
indicated next to the HD logo. HD Radio stations can be saved as
favorites.
For a list of all stations, see
www.hdradio.com.
HD Radio Troubleshooting
Digital Audio Delay :
Wait for the
signal to process. This can take
several seconds.
Volume Change, Audio Skip,
Echo, Digital Audio Lost : Station
signal strength may be weak, the
station is out of range, or the station
may be out of alignment. Verify
proper reception on another station.
If the HD Radio signal loses
reception while listening to HD1, the
radio will go back to the analog
version of the radio station.
If the HD Radio signal loses
reception while listening to stations
HD2 to HD8, the radio mutes until
the signal can be recovered or until
the station is changed.
HD Radio reception can be disabled
if driving in a weak signal area.
Touch HD Radio On/Off to toggle
HD Radio reception on and off.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
14 Radio
Radio Data System (RDS)
If equipped, RDS features are
available for use only on FM
stations that broadcast RDS
information. With RDS, the
radio can:
.Seek stations broadcasting the
selected type of programming.
. Receive announcements
concerning local and national
emergencies.
. Display messages from radio
stations.
This system relies on receiving
specific information from these
stations and only works when the
information is available. It is
possible that a radio station could
broadcast incorrect information that
causes the radio features to work
improperly. If this happens, contact
the radio station.
When information is broadcast from
the current FM station, the station
name or call letters display on the
audio screen. RDS can provide a program type (PTY) for current
programming and the name of the
program being broadcasted.
Satellite Radio
SiriusXM Satellite Radio
Service
If equipped, vehicles with a valid
SiriusXM satellite radio subscription
can receive SiriusXM programming.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
In the U.S., see www.siriusxm.com
or call 1-888-601-6296. In Canada,
see www.siriusxm.ca or call
1-877-438-9677.When SiriusXM is active, the station
name, number, category name,
song title, and artist display.
SiriusXM Menu
SiriusXM has a menu to adjust
different features.
Touching the Menu icon on the
infotainment display may show the
following:
Tone Settings :
Touch + or–to
adjust the tone settings. See AM-FM
Radio 010.
TuneSelect : For SiriusXM only, this
feature allows for an alert to be set
for artists or songs that are played
on any channel. Touch Manage
TuneSelect to turn the alerts On and
Off or manage the saved selection
of Artists or Songs. To turn off an
alert, touch the Song or Artist and
uncheck the box. To delete an alert,
touch –. Touch the Back icon on the
infotainment display to go back to
the previous menu.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
16 Audio Players
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
CD Player
If equipped, use the CD player to
play CDs and MP3 audio.
The system can play:
.Most audio CDs
. CD-R
. CD-RW
. MP3 or unprotected WMA
formats When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled.
There can be increased skipping,
difficulty in recording tracks,
difficulty in finding tracks, and/or
difficulty in loading and ejecting.
If these problems occur, check the
disc for damage or try a known
good disc.
To avoid damage to the CD player:
.
Do not use scratched or
damaged discs.
. Do not apply labels to discs. The
labels could get caught in the
player.
. Insert only one disc at a time.
. Keep the loading slot free of
foreign materials, liquids, and
debris.
. Use a marking pen to label the
top of the disc.
Loading and Ejecting Discs
To load a disc:
1. Turn the vehicle on.
2. Insert a disc into the slot, label side up. The player pulls it in
the rest of the way. If the disc
is damaged or improperly
loaded, there is an error and
the disc ejects.
Press
Xto eject a disc from the
CD player. If the disc is not removed
within a short period of time, it is
automatically pulled back into the
player.
Playing an Audio CD
Press MEDIA on the center stack or
touch the Audio icon on the Home
Page to access Media. Scroll until
the CD Audio view is selected.
On the CD main page, a track
number displays at the beginning of
each track, or Song, Artist, and
Album information displays when
available.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Audio Players 17
Use the following controls to play
the disc:
g:
. Press to seek to the beginning of
the current or previous track.
If the track has been playing for
less than five seconds, it seeks
to the previous track. If longer
than five seconds, the current
track starts from the beginning.
. Press and hold to fast reverse
through a track. Release to
return to playing speed. Elapsed
time displays.
d:
. Press to seek to the next track.
. Press and hold to fast forward
through a track. Release to
return to playing speed. Elapsed
time displays.
Z:Touch the shuffle icon near the
bottom of the infotainment display to
shuffle through the available media.
/: Touch the replay icon near the
bottom of the infotainment display to
show the time bar. Move the time
bar to interact with the currently
playing song.
TONE : Touch Tone near the bottom
of the infotainment display to access
the Tone Settings display. Set the
Bass, Midrange, Treble, Balance,
and Fade.
For vehicles equipped with Rear
Seat Infotainment (RSI), use the
Video application to play Blu-ray or
DVD discs.
Storing Media Favorites
To store media favorites, touch and
hold a favorite preset to display a
list of media types for the currently
playing item. Select from this list.
The lists that may display are:
Genres : Touch and hold a preset
to store the current genre as a
favorite. Touch a saved favorite to
recall a favorite genre. The first
song of the genre begins to play. Artists :
Touch and hold a preset to
store the current artist as a favorite.
Touch a saved favorite to recall a
favorite artist. The first song in the
artist list begins to play.
Albums : Touch and hold a preset
to store the current album as a
favorite. Touch a saved favorite to
recall a favorite album. The first
song in the album list begins to play.
Playlists : Touch and hold a preset
to store the current playlist. Touch a
saved favorite to recall a favorite
playlist. The first song in the playlist
begins to play.
Songs : Touch and hold a preset to
store the current song as a favorite.
Touch a saved favorite to recall a
favorite song.
Podcasts or Podcast Episode :
Touch and hold a preset to store the
current podcast as a favorite. Touch
a saved favorite to recall a favorite
podcast or podcast episode. The
podcast or podcast episode begins
to play.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
18 Audio Players
Audiobooks :Touch and hold a
preset to store the current
audiobook as a favorite. Touch a
saved favorite to recall a favorite
audiobook. The first chapter begins
to play.
Videos : Touch and hold a preset to
store the current video as a favorite.
Touch a saved favorite to recall a
favorite video. Not all formats are
supported.
Error Messages
If Disc Error displays and/or the disc
comes out, it could be for one of the
following reasons:
. The disc has an invalid or
unknown format.
. The road is very rough. Try the
disc again when the road is
smoother.
. The disc is dirty, scratched, wet,
or upside down.
. The air is very humid. Try the
disc again later.
. There was a problem while
burning the disc. .
The label is caught in the CD
player.
If Disc Player Error displays, it could
be for one of the following reasons:
. The player temperature is
too high.
. There are load or eject errors.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.
Playing an MP3 CD
To play an MP3 CD, follow the same
instructions as “Playing an
Audio CD.”
The following guidelines must be
met when creating an MP3 disc,
otherwise the CD might not play:
. Sampling rate: 16 kHz,
22.05 kHz, 24 kHz, 32 kHz,
44.1 kHz, and 48 kHz. .
Bit rates supported: 8, 16, 24,
32, 40, 48, 56, 64, 80, 96, 112,
128, 144, 160, 192, 224, 256,
and 320 kbps.
. Recorded on a CD-R or CD-RW.
MP3 CD playback is unavailable
when both screens in the rear seat
area are in use. Turn off one of the
rear screens to allow MP3 playback.
MP3 Music Menu
Touch the Menu icon on the
infotainment display while that
source is active to access the menu.
Touch any of the following options
on the MP3 Menu:
Shuffle : Touch to play the tracks
randomly. Touch again to stop
shuffle.
Tone Settings : Touch + or–to
adjust Bass, Midrange, Treble,
or Surround. See AM-FM Radio
0 10.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
vehicle speed. See AM-FM Radio
0 10.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Audio Players 19
Bose AudioPilot Noise
Compensation Technology (If
Equipped) :This feature adjusts
the volume based on the noise in
the vehicle and speed. See AM-FM
Radio 010.
MP3 Folder Information
Touch anywhere between the top
applications tray and the bottom
menu to show the Browse display.
Root Directory : To access, touch
the display anywhere between the
top and bottom menu or touch the
Browse icon. The root directory is
treated as a folder. All files
contained directly under the root
directory are accessed prior to any
root directory folders.
No Folder : When the CD only
contains compressed audio files
without any folders or playlists, all
files are under the root folder.
File System and Naming : The
song titles, artists, albums, and
genres are taken from the file's ID3
tag and are only displayed if present
in the tag. If a song title is not present in the ID3 tag, the radio
displays the file name as the
track name.
USB Port
This vehicle is equipped with two
USB ports in the center console.
These ports are for data and
charging.
Caution
To avoid vehicle damage, unplug
all accessories and disconnect all
accessory cables from the vehicle
when not in use. Accessory
cables left plugged into the
vehicle, unconnected to a device,
could be damaged or cause an
electrical short if the unconnected
end comes in contact with liquids
or another power source such as
the accessory power outlet.
Playing from a USB
A USB mass storage device can be
connected to the USB port.Gracenote
When plugging in a USB device,
Gracenote service builds voice tags
for music. Voice tags allow artists,
albums with hard to pronounce
names, and nicknames to be used
to play music through voice
recognition.
While indexing, infotainment
features are available.
My Media Library
MyMedia is only available when
more than one indexed device is
connected. It allows access to
content from all indexed media
sources. MyMedia will show as an
available source in the
Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB
devices connected must comply
with the USB Mass Storage Class
specification (USB MSC).
to play a USB device:
1. Connect the USB.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
20 Audio Players
2. Press MEDIA on the centerstack until the connected
device is shown.
Use the following when playing an
active USB source:
r: Touch to play the current media
source.
j: Touch to pause playback of the
current media source.
g:
. Press to seek to the beginning of
the current or previous track.
. Press and hold to reverse
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
d:
. Press to seek to the next track.
. Press and hold to advance
quickly through playback.
Release to return to playing
speed. Elapsed time displays. Shuffle :
Touch the shuffle icon to
play music in random order.
USB Menu
Touch the Menu icon to display the
USB menu. The following may be
available:
Shuffle : Touch to play the tracks
randomly. Touch again to stop
shuffle.
Tone : Touch + or –to adjust the
tone settings. See AM-FM Radio
0 10.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the vehicle speed. See AM-FM
Radio 010.
Bose AudioPilot Noise
Compensation Technology (If
Equipped : This feature adjusts the
volume based on the noise in the
vehicle and speed. See AM-FM
Radio 010. USB Browse Menu
When a list of songs, albums,
artists, or other types of media
displays, the up and down arrows
and A-Z appear on the left side.
Select A-Z to view a display that will
show all letters of the alphabet and
select the letter to go to.
Touch anywhere between the top
and bottom menus or touch the
Browse option on the infotainment
display to view the Browse menu
and the following options are
displayed near the bottom of the
display:
Playlists:
1. Touch to view the playlists stored on the USB.
2. Touch a playlist to view the list of all songs in that playlist.
3. Touch a song from the list to begin playback.
Supported Playlist extensions are
m3u, pls, and wpl.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Audio Players 21
Artists:1. Touch to view the list of artists stored on the USB.
2. Touch an artist name to view a list of all albums by the artist.
3. To select a song, touch All Songs or touch an album and
then select a song from the list.
Albums: 1. Touch to view the albums on the USB.
2. Touch the album to view a list of all songs on the album.
3. Touch a song from the list to begin playback.
Songs: 1. Touch to display a list of all songs on the USB.
2. To begin playback, touch a song from the list. Genres:
1. Touch to view the genres on the USB.
2. Touch a genre to view a list of artists.
3. Touch an artist to view albums by that artist.
4. Touch an album to view songs on the album.
5. Touch a song to start playback.
Podcasts, Composers, Audiobooks,
and Folder View (if equipped) are
shown when the More option is
selected from near the bottom of the
display.
Podcasts: 1. Touch to view the podcasts on the USB.
2. Select a podcast.
3. Select an episode to start playback. Composers:
1. Touch to view the composers on the USB.
2. Touch Composers to view a list of albums by that composer.
3. Touch an album to view a list of songs.
4. Touch a song from the list to begin playback.
Folder View: 1. Touch to view the directories on the USB.
2. Touch a folder to view a list of all files.
3. Touch a file from the list to begin playback.
Audiobooks: 1. Touch to view the audiobooks stored on the USB.
2. Touch an audiobook to get a list of chapters.
3. Touch the chapter from the list to begin playback.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
22 Audio Players
When a list of songs, albums,
artists, or other types of media
display, a vertical keyboard appears
on one side of the list and a scroll
bar on the other side. When using
the vertical keyboard, touch the
beginning character of the desired
name to display the zoom bubble of
that character. Release the finger
from the infotainment display and
the zoom bubble disappears.
Touch the scroll bar to move the list
up and down.
File System and Naming
The songs, artists, albums, and
genres are taken from the file’s
song information and are only
displayed if present. The radiodisplays the file name as the track
name if the song information is not
available.
Supported Apple Devices
To view supported devices in USA,
see my.chevrolet.com\learned.
Loss of Audio
If a phone currently paired over
Bluetooth is plugged in with a USB
cable, the system will automatically
mute the phone audio. Playback
can be resumed by changing the
audio source from Bluetooth to USB
cable.
Source USB from the Media icon on
the infotainment display to resume
playback.
Other phones such as Android
phones may have a similar reaction.
Bluetooth Streaming Audio and
Voice Recognition
See
Bluetooth Audio 023 for
information using voice recognition
with Bluetooth streaming audio.
Make sure all devices have the
latest software downloaded.
Auxiliary Jack
This vehicle has an auxiliary input
jack. This is located in the center
console under the armrest. Possible
auxiliary audio sources include:
. Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is
in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system can play
audio from the device over the
vehicle speakers.
If an auxiliary device has already
been connected, but a different
source is currently active, press
MEDIA on the center stack or touch
the Media icon on the infotainment
display to scroll through audio
source menus, until the AUX Input
source appears.