phone CHEVROLET KODIAK 2006 Owners Manual

Page 67 of 398

Servicing Your Airbag-Equipped
Vehicle
Airbags affect how your vehicle should be serviced.
There are parts of the airbag system in several places
around your vehicle. You do not want the system to
inflate while someone is working on your vehicle. Your
dealer and the service manual have information
about servicing your vehicle and the airbag system. To
purchase a service manual, seeService Publications
Ordering Information on page 7-11.
{CAUTION:
For up to 10 seconds after the ignition key is
turned off and the battery is disconnected, an
airbag can still inate during improper service.
You can be injured if you are close to an airbag
when it inates. Avoid yellow connectors. They
are probably part of the airbag system. Be sure
to follow proper service procedures, and make
sure the person performing work for you is
qualied to do so.
The airbag system does not need regular maintenance.
Adding Equipment to Your
Airbag-Equipped Vehicle
Q:Is there anything I might add to the front of the
vehicle that could keep the airbags from
working properly?
A:Yes. If you add things that change your vehicle’s
frame, bumper system, height, front end or side
sheet metal, they may keep the airbag system from
working properly. Also, the airbag system may
not work properly if you relocate any of the airbag
sensors. If you have any questions about this,
you should contact Customer Assistance before you
modify your vehicle. The phone numbers and
addresses for Customer Assistance are in Step Two
of theCustomer Satisfaction Procedure on
page 7-2.
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Q:Because I have a disability, I have to get my
vehicle modied. How can I nd out whether
this will affect my airbag system?
A:Changing or moving any parts of the front seats,
safety belts, the airbag sensing and diagnostic
module, steering wheel, the instrument panel, or
airbag wiring can affect the operation of the airbag
system. If you have questions, call Customer
Assistance. The phone numbers and addresses for
Customer Assistance are in Step Two of the
Customer Satisfaction Procedure in this manual.
SeeCustomer Satisfaction Procedure on page 7-2.
Restraint System Check
Checking the Restraint Systems
Now and then, make sure the safety belt reminder light
and all your belts, buckles, latch plates, retractors
and anchorages are working properly. Look for any other
loose or damaged safety belt system parts. If you see
anything that might keep a safety belt system from doing
its job, have it repaired. SeeCare of Safety Belts on
page 5-86for more information.
Torn or frayed safety belts may not protect you in a
crash. They can rip apart under impact forces. If a belt
is torn or frayed, get a new one right away.
Also look for any opened or broken airbag covers, and
have them repaired or replaced. The airbag system
does not need regular maintenance.
Notice:If you damage the covering for the driver’s
or the right front passenger’s airbag, the airbag
may not work properly. You may have to replace the
airbag module in the steering wheel or both the
airbag module and the instrument panel for the right
front passenger’s airbag. Do not open or break
the airbag coverings.
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q(Exhaust Brake Switch):SeeDiesel Engine
Exhaust Brake on page 2-27.
l(Differential Lock Control Switch):SeeRear
Axle Differential Lock Control on page 4-11.
c(Airbag On/Off Switch):SeeAirbag Off Switch on
page 1-58.
If your vehicle does not have some of the features
controlled by these switches, there will be a blank switch
marker in its place.
Accessory Power Outlet(s)
With accessory power outlets, you can plug in auxiliary
electrical equipment such as a cellular telephone or
CB radio.
The accessory power outlet is located on the
passenger’s side of the instrument panel.
To use an outlet, pull the cover down. When not using
it, always cover the outlet with the protective cap.
This circuit is protected by a fuse and has a maximum
current level.Notice:Leaving electrical equipment on for
extended periods will drain the battery. Always turn
off electrical equipment when not in use and do
not plug in equipment that exceeds the maximum
amperage rating.
Certain electrical accessories may not be compatible
with the accessory power outlet and could result
in blown vehicle or adapter fuses. If you experience a
problem, see your dealer for additional information
on accessory power outlets.
Notice:Adding any electrical equipment to your
vehicle may damage it or keep other components
from working as they should. The repairs would
not be covered by your warranty. Do not use
equipment exceeding maximum amperage rating of
20 amperes. Check with your dealer before adding
electrical equipment.
When adding electrical equipment, be sure to follow the
proper installation instructions included with the
equipment.
Notice:Improper use of the power outlet can cause
damage not covered by your warranty. Do not
hang any type of accessory or accessory bracket
from the plug because the power outlets are
designed for accessory power plugs only.
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Here are some ways in which you can help avoid
distraction while driving.
While your vehicle is parked:
•Familiarize yourself with all of its controls.
•Familiarize yourself with its operation.
•Set up your audio system by presetting your
favorite radio stations, setting the tone, and
adjusting the speakers. Then, when driving
conditions permit, you can tune to your favorite
radio stations using the presets and steering wheel
controls if the vehicle has them.
Notice:Before adding any sound equipment to
your vehicle, such as an audio system, CD player,
CB radio, mobile telephone, or two-way radio, make
sure that it can be added by checking with your
dealer. Also, check federal rules covering mobile
radio and telephone units. If sound equipment can
be added, it is very important to do it properly.
Added sound equipment may interfere with
the operation of your vehicle’s engine, radio, or
other systems, and even damage them. Your
vehicle’s systems may interfere with the operation
of sound equipment that has been added.Notice:The chime signals related to safety belts,
parking brake, and other functions of your vehicle
operate through the GM radio/entertainment system.
If that equipment is replaced or additional
equipment is added to your vehicle, the chimes may
not work. Make sure that replacement or additional
equipment is compatible with your vehicle before
installing it.
Setting the Time
Press and hold the HR (down) or MIN (up) arrow for
two seconds. Then press HR until the correct hour
appears on the display. Press and hold MIN until the
correct minute appears on the display. The time can be
set with the ignition on or off.
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CD Messages
If the CD comes out, it could be for one of the following
reasons:
•It is very hot. When the temperature returns to
normal, the CD should play.
•You are driving on a very rough road. When the
road becomes smoother, the CD should play.
•The CD is dirty, scratched, wet, or upside down.
•The air is very humid. If so, wait about an hour and
try again.
•There may have been a problem while burning
the CD.
•The label may be caught in the CD player.
If the CD is not playing correctly, for any other reason,
try a known good CD.
If any error occurs repeatedly or if an error cannot be
corrected, contact your GM dealer. If the radio displays
an error message, write it down and provide it to
your GM dealer when reporting the problem.
Theft-Deterrent Feature
(Non-RDS Radios)
THEFTLOCK®is designed to discourage theft of your
vehicle’s radio. The feature works automatically by
learning a portion of the Vehicle Identification Number
(VIN). If the radio is moved to a different vehicle, it
will not operate and LOC will appear on the display.
With THEFTLOCK
®activated, the radio will not operate
if stolen.
Radio Reception
You may experience frequency interference and static
during normal radio reception if items such as cellphone
chargers, vehicle convenience accessories, and
external electronic devices are plugged into the
accessory power outlet. If there is interference or static,
unplug the item from the accessory power outlet.
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{CAUTION:
Wet brakes can cause accidents. They may not
work as well in a quick stop and may cause
pulling to one side. You could lose control of
the vehicle.
After driving through a large puddle of water
or a vehicle wash, apply your brake pedal
lightly until your brakes work normally.
Driving too fast through large water puddles or even
going through some vehicle washes can cause
problems, too. The water may affect your brakes. Try to
avoid puddles. But if you cannot, try to slow down
before you hit them.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in
one or more is low. It can happen if a lot of water is
standing on the road. If you can see reflections
from trees, telephone poles, or other vehicles, and
raindrops dimple the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Customer Assistance for Text Telephone
(TTY) Users...............................................7-3
Customer Assistance Offices............................7-4
GM Mobility Reimbursement Program................7-5
Roadside Assistance Program..........................7-5
Vehicle Data Collection and Event Data
Recorders..................................................7-6
Collision Damage Repair.................................7-7Reporting Safety Defects................................7-10
Reporting Safety Defects to the United States
Government..............................................7-10
Reporting Safety Defects to the Canadian
Government..............................................7-11
Reporting Safety Defects to General Motors.....7-11
Service Publications Ordering Information.........7-11
Section 7 Customer Assistance and Information
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STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
filing a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Chevrolet by dialing: 1-800-833-CHEV (2438).
(TTY users in Canada can dial 1-800-263-3830.)
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Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. However, if a customer wishes
to write or e-mail, refer to the addresses below.
United States — Customer Assistance
GM Medium Duty Truck Customer Assistance
Center
P.O. Box 44947
Detroit, MI 48244
www.Chevrolet.com
1-800-TO-CHEVY (862-4389)
1-800-833-2438 (For Text Telephone devices (TTYs))
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs)
Roadside Assistance: 1-800-268-6800
Overseas — Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico
and U.S. Virgin Islands) — Customer
Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
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GM Mobility Reimbursement
Program
This program, available to qualified applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for your vehicle,
such as hand controls or a wheelchair/scooter lift.
The offer is available for a very limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
GM Medium Duty Truck’s Roadside Assistance provides
stranded owners with towing service for disabled
vehicles.
This service combines the efforts of trained telephone
representatives with a network of GM Medium Duty
Truck’s dealer services.
Just dial GM Medium Duty Truck Roadside Assistance
at1-800-862-4389to reach a qualified representative
who can assist you in a repair or arrange a tow. Other
recommended services can also be arranged for
situations such as retrieving locked in keys, changing a
tire, or delivering gasoline, at a charge to the customer.
We also provide dealer information at no charge,
such as location of the nearest authorized medium duty
GM Truck dealer and their hours of operation.
Roadside Assistance is available 24 hours a day,
7 days a week, 365 days a year. Should you have
any questions about Roadside Assistance, call the
GM Medium Duty Truck Roadside Assistance Center or
contact your dealer.
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