phone CHEVROLET KODIAK 2008 Owners Manual

Servicing Your Airbag-Equipped
Vehicle
Airbags affect how your vehicle should be serviced.
There are parts of the airbag system in several places
around your vehicle. Your dealer/retailer and the service
manual have information about servicing your vehicle
and the airbag system. To purchase a service manual,
seeService Publications Ordering Information on
page 7-10.
{CAUTION:
For up to 10 seconds after the ignition is
turned off and the battery is disconnected, an
airbag can still inate during improper service.
You can be injured if you are close to an
airbag when it inates. Avoid yellow
connectors. They are probably part of the
airbag system. Be sure to follow proper
service procedures, and make sure the person
performing work for you is qualied to do so.
Adding Equipment to Your
Airbag-Equipped Vehicle
Q:Is there anything I might add to or change
about the vehicle that could keep the airbags
from working properly?
A:Yes. If you add things that change your vehicle’s
frame, bumper system, height, front end or side
sheet metal, they may keep the airbag system from
working properly. Changing or moving any parts
of the front seats, safety belts, the airbag sensing
and diagnostic module, steering wheel, instrument
panel, front sensors, or airbag wiring can affect
the operation of the airbag system.
If you have any questions about this, you should
contact Customer Assistance before you modify
your vehicle. The phone numbers and addresses for
Customer Assistance are in Step Two of the
Customer Satisfaction Procedure in this manual.
SeeCustomer Satisfaction Procedure on page 7-2.
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Q:Because I have a disability, I have to get my
vehicle modied. How can I nd out whether
this will affect my airbag system?
A:If you have questions, call Customer Assistance.
The phone numbers and addresses for Customer
Assistance are in Step Two of the Customer
Satisfaction Procedure in this manual. See
Customer Satisfaction Procedure on page 7-2.
In addition, your dealer/retailer and the service manual
have information about the location of the airbag
sensors, sensing and diagnostic module and airbag
wiring.
Restraint System Check
Checking the Restraint Systems
Safety Belts
Now and then, make sure the safety belt reminder light
and all your belts, buckles, latch plates, retractors
and anchorages are working properly.
Look for any other loose or damaged safety belt system
parts. If you see anything that might keep a safety
belt system from doing its job, have it repaired. Torn or
frayed safety belts may not protect you in a crash.
They can rip apart under impact forces. If a belt is torn
or frayed, get a new one right away.
Make sure the safety belt reminder light is working. See
Safety Belt Reminders on page 3-27for more
information.
Keep safety belts clean and dry. SeeCare of Safety
Belts on page 5-96.
1-60

l(Differential Lock Control Switch):SeeRear
Axle Differential Lock Control on page 4-7.
c(Airbag On/Off Switch):SeeAirbag Off Switch on
page 1-56.
If your vehicle does not have some of the features
controlled by these switches, a blank switch marker is
in its place.
Accessory Power Outlet(s)
With accessory power outlets, you can plug in auxiliary
electrical equipment such as a cellular telephone or
CB radio.
The accessory power outlet is located on the
passenger’s side of the instrument panel.
To use an outlet, pull the cover down. When not
using it, always cover the outlet with the protective cap.
This circuit is protected by a fuse and has a maximum
current level.
Notice:Leaving electrical equipment on for
extended periods will drain the battery. Always turn
off electrical equipment when not in use and do
not plug in equipment that exceeds the maximum
amperage rating.Certain electrical accessories may not be compatible
with the accessory power outlet and could result
in blown vehicle or adapter fuses. If you experience a
problem, see your dealer for additional information
on accessory power outlets.
Notice:Adding any electrical equipment to your
vehicle may damage it or keep other components
from working as they should. The repairs would not
be covered by your warranty. Do not use equipment
exceeding maximum amperage rating of 20 amperes.
Check with your dealer/retailer before adding
electrical equipment.
When adding electrical equipment, be sure to follow the
proper installation instructions included with the
equipment.
Notice:Improper use of the power outlet can cause
damage not covered by your warranty. Do not
hang any type of accessory or accessory bracket
from the plug because the power outlets are
designed for accessory power plugs only.
3-19

Audio System(s)
If your vehicle came without a radio, the wiring
provisions for a radio and an antenna were installed at
the assembly plant, so that if you want, a radio can
be installed at the dealer/retailer.
Determine which radio your vehicle has and then read the
pages following to familiarize yourself with its features.
{CAUTION:
This system provides you with far greater
access to audio stations and song listings.
Giving extended attention to entertainment
tasks while driving can cause a crash and you
or others can be injured or killed. Always keep
your eyes on the road and your mind on the
drive — avoid engaging in extended searching
while driving.
Keeping your mind on the drive is important for safe
driving. SeeDefensive Driving on page 4-2. Here are
some ways in which you can help avoid distraction
while driving.While your vehicle is parked:
•Familiarize yourself with all of its controls.
•Familiarize yourself with its operation.
•Set up your audio system by presetting your
favorite radio stations, setting the tone, and
adjusting the speakers. Then, when driving
conditions permit, you can tune to your favorite
radio stations using the presets and steering wheel
controls if the vehicle has them.
Notice:Before adding any sound equipment to
your vehicle, such as an audio system, CD player,
CB radio, mobile telephone, or two-way radio, make
sure that it can be added by checking with your
dealer/retailer. Also, check federal rules covering
mobile radio and telephone units. If sound equipment
can be added, it is very important to do it properly.
Added sound equipment may interfere with the
operation of your vehicle’s engine, radio, or other
systems, and even damage them. Your vehicle’s
systems may interfere with the operation of sound
equipment that has been added.
Notice:The chime signals related to safety belts,
parking brake, and other functions of your vehicle
operate through the radio/entertainment system. If
that equipment is replaced or additional equipment is
added to your vehicle, the chimes may not work.
Make sure that replacement or additional equipment
is compatible with your vehicle before installing it.
3-47

Radio Reception
Frequency interference and static can occur during
normal radio reception if items such as cell phone
chargers, vehicle convenience accessories, and external
electronic devices are plugged into the accessory
power outlet. If there is interference or static, unplug the
item from the accessory power outlet.
AM
The range for most AM stations is greater than for
FM, especially at night. The longer range can cause
station frequencies to interfere with each other.
For better radio reception, most AM radio stations boost
the power levels during the day, and then reduce
these levels during the night. Static can also occur when
things like storms and power lines interfere with radio
reception. When this happens, try reducing the treble
on your radio.
FM Stereo
FM stereo gives the best sound, but FM signals reach
only about 10 to 40 miles (16 to 65 km). Tall buildings or
hills can interfere with FM signals, causing the sound
to fade in and out.
Fixed Mast Antenna
The fixed mast antenna can withstand most car washes
without being damaged. If the mast should ever
become slightly bent, straighten it out by hand. If the
mast is badly bent, replace it.
Check occasionally to make sure the mast is still
tightened to its base. If tightening is required, tighten by
hand, then with a wrench one quarter turn.
Chime Level Adjustment
The radio is used to adjust the vehicle’s chime level.
To change the volume level of the chime, press and hold
pushbutton 6 with the ignition on and the radio power
off. The volume level will change from the normal
level to loud, and HI will appear on the radio display.
To change back to the default or normal setting, press
and hold pushbutton 6 again. The volume level will
change from the loud level to normal, and LO will appear
on the radio display. Each time the chime volume is
changed, three chimes will sound as an example of the
new volume selected. Removing the radio and not
replacing it with a factory radio or chime module will
disable vehicle chimes.
3-58

If you have dual tanks, fill the driver’s side tank, or
forward tank, first. The fuel gage will give better readings
this way. Your gage will show the total fuel left in both
tanks.
If your vehicle is a C4/C5 model and you have dual
tanks, the engine must be off when refueling or the fuel
transfer system may become inoperable.
If you have a single tank with dual fillers, where there is
a filler on each side of the vehicle, do not attempt to
fill the tank through both fillers at the same time. Also,
do not fill the tank with both caps removed, as this
may result in over-filling the tank and fuel spillage.Filling a Portable Fuel Container
{CAUTION:
Never ll a portable fuel container while it is in
your vehicle. Static electricity discharge from
the container can ignite the fuel vapor. You
can be badly burned and your vehicle
damaged if this occurs. To help avoid injury to
you and others:
Dispense fuel only into approved
containers.
Do not ll a container while it is inside a
vehicle, in a vehicle’s trunk, pickup bed, or
on any surface other than the ground.
Bring the ll nozzle in contact with the
inside of the ll opening before operating
the nozzle. Contact should be maintained
until the lling is complete.
Do not smoke while pumping fuel.
Do not use a cellular phone while
pumping fuel.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Customer Assistance for Text
Telephone (TTY) Users................................7-3
Customer Assistance Offices............................7-4
GM Mobility Reimbursement Program................7-5
Roadside Assistance Program..........................7-5
Collision Damage Repair.................................7-6
Reporting Safety Defects..................................7-9
Reporting Safety Defects to the United
States Government......................................7-9
Reporting Safety Defects to the Canadian
Government...............................................7-9Reporting Safety Defects to
General Motors...........................................7-9
Service Publications Ordering Information.........7-10
Vehicle Data Recording and Privacy................7-11
Vehicle Data Recording and Privacy
(Isuzu 7.8L L6 Engine)...............................7-11
Event Data Recorders
(Isuzu 7.8L L6 Engine)...............................7-11
OnStar
®(Isuzu 7.8L L6 Engine)......................7-12
Navigation System
(Isuzu 7.8L L6 Engine)...............................7-12
Radio Frequency Identification (RFID)
(Isuzu 7.8L L6 Engine)...............................7-12
Section 7 Customer Assistance Information
7-1

STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
filing a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in the U.S. can
communicate with Chevrolet by dialing:
1-800-833-CHEV (2438). (TTY users in Canada can dial
1-800-263-3830.)
7-3

Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. However, if a customer wishes
to write or e-mail, refer to the addresses below.
United States — Customer Assistance
GM Medium Duty Truck Customer
Assistance Center
P.O. Box 44947
Detroit, MI 48244
www.Chevrolet.com
1-800-TO-CHEVY (862-4389)
1-800-833-2438 (For Text Telephone
devices (TTYs))
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs)
Roadside Assistance: 1-800-268-6800
Overseas — Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
7-4

GM Mobility Reimbursement
Program
This program, available to qualified applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for your vehicle,
such as hand controls or a wheelchair/scooter lift.
The offer is available for a very limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
General Motors of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance Program
GM Medium Duty truck’s Roadside Assistance provides
stranded owner/operators with towing service for
disabled GM Medium Duty trucks, during the base
and/or engine warranty period, to the nearest authorized
GM Medium Duty dealer. This service combines the
efforts of trained telephone representatives with a
network of GM Medium Duty truck services.
Call GM Medium Duty truck’s Roadside Assistance at
1-800-862-4389 to reach a qualified representative who
can assist you in arranging a tow to the nearest GM
Medium Duty truck dealer when your vehicle is disabled.
We also provide dealer information at no charge,
such as location of the nearest authorized GM Medium
Duty truck dealer and their hours of operation.
Our Roadside Assistance is available 24 hours a day,
7 days a week, 365 days a year which includes
weekends and holidays. Should you have questions
about GM Medium Duty truck Roadside Assistance, call
the GM Medium Duty Roadside Assistance Center or
contact your dealer.
Canadian Roadside Assistance
Whenever a Medium Duty truck owned and operated in
Canada becomes disabled, the owner/operator should
contact the Canadian Roadside Assistance Center
at 1-800-268-6800 for assistance.
7-5