ESP CHEVROLET OPTRA 2004 1.G User Guide

•Do not get too close to the vehicle you want to
pass while you are awaiting an opportunity. For one
thing, following too closely reduces your area of
vision, especially if you are following a larger
vehicle. Also, you will not have adequate space if
the vehicle ahead suddenly slows or stops.
Keep back a reasonable distance.
•When it looks like a chance to pass is coming up,
start to accelerate but stay in the right lane and do
not get too close. Time your move so you will be
increasing speed as the time comes to move into the
other lane. If the way is clear to pass, you will have a
“running start” that more than makes up for the
distance you would lose by dropping back. And if
something happens to cause you to cancel your
pass, you need only slow down and drop back again
and wait for another opportunity.
•If other vehicles are lined up to pass a slow vehicle,
wait your turn. But take care that someone is not
trying to pass you as you pull out to pass the slow
vehicle. Remember to glance over your shoulder and
check the blind spot.
•Check your mirrors, glance over your shoulder, and
start your left lane change signal before moving out
of the right lane to pass. When you are far enough
ahead of the passed vehicle to see its front in your
inside mirror, activate your right lane change signal
and move back into the right lane. (Remember that
your right outside mirror is convex. The vehicle you
just passed may seem to be farther away from you
than it really is.)
•Try not to pass more than one vehicle at a time on
two-lane roads. Reconsider before passing the next
vehicle.
•Do not overtake a slowly moving vehicle too rapidly.
Even though the brake lamps are not flashing, it may
be slowing down or starting to turn.
•If you are being passed, make it easy for the
following driver to get ahead of you. Perhaps you can
ease a little to the right.
4-12

Loss of Control
Let us review what driving experts say about what
happens when the three control systems (brakes,
steering and acceleration) do not have enough friction
where the tires meet the road to do what the driver
has asked.
In any emergency, do not give up. Keep trying to steer
and constantly seek an escape route or area of less
danger.
Skidding
In a skid, a driver can lose control of the vehicle.
Defensive drivers avoid most skids by taking reasonable
care suited to existing conditions, and by not “overdriving”
those conditions. But skids are always possible.
The three types of skids correspond to your vehicle’s
three control systems. In the braking skid, your wheels
are not rolling. In the steering or cornering skid, too much
speed or steering in a curve causes tires to slip and lose
cornering force. And in the acceleration skid, too much
throttle causes the driving wheels to spin.
A cornering skid is best handled by easing your foot off
the accelerator pedalIf your vehicle starts to slide, ease your foot off the
accelerator pedal and quickly steer the way you want
the vehicle to go. If you start steering quickly enough,
your vehicle may straighten out. Always be ready
for a second skid if it occurs.
Of course, traction is reduced when water, snow, ice,
gravel or other material is on the road. For safety,
you will want to slow down and adjust your driving to
these conditions. It is important to slow down on slippery
surfaces because stopping distance will be longer and
vehicle control more limited.
While driving on a surface with reduced traction, try
your best to avoid sudden steering, acceleration
or braking (including engine braking by shifting to a
lower gear). Any sudden changes could cause the tires
to slide. You may not realize the surface is slippery
until your vehicle is skidding. Learn to recognize warning
clues — such as enough water, ice or packed snow
on the road to make a “mirrored surface” — and slow
down when you have any doubt.
If you have the anti-lock braking system, remember: It
helps avoid only the braking skid. If you do not have
anti-lock, then in a braking skid (where the wheels are
no longer rolling), release enough pressure on the
brakes to get the wheels rolling again. This restores
steering control. Push the brake pedal down steadily
when you have to stop suddenly. As long as the wheels
are rolling, you will have steering control.
4-13

Driving at Night
Night driving is more dangerous than day driving.
One reason is that some drivers are likely to be
impaired — by alcohol or drugs, with night vision
problems, or by fatigue.Here are some tips on night driving.
•Drive defensively.
•Do not drink and drive.
•Adjust your inside rearview mirror to reduce the
glare from headlamps behind you.
•Since you can not see as well, you may need to
slow down and keep more space between you
and other vehicles.
•Slow down, especially on higher speed roads. Your
headlamps can light up only so much road ahead.
•In remote areas, watch for animals.
•If you are tired, pull off the road in a safe place
and rest.
No one can see as well at night as in the daytime. But
as we get older these differences increase. A
50-year-old driver may require at least twice as much
light to see the same thing at night as a 20-year-old.
4-14

CAUTION: (Continued)
If this happens, you and other vehicle
occupants could drown. Do not ignore police
warning signs, and otherwise be very cautious
about trying to drive through owing water.
Some Other Rainy Weather Tips
•Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
•Have good tires with proper tread depth. SeeTires
on page 5-51.
City Driving
One of the biggest problems with city streets is the
amount of traffic on them. You will want to watch out for
what the other drivers are doing and pay attention to
traffic signals.
4-19

{CAUTION:
Snow can trap exhaust gases under your
vehicle. This can cause deadly CO (carbon
monoxide) gas to get inside. CO could
overcome you and kill you. You can not see it
or smell it, so you might not know it is in your
vehicle. Clear away snow from around the
base of your vehicle, especially any that is
blocking your exhaust pipe. And check around
again from time to time to be sure snow does
not collect there.
Open a window just a little on the side of the
vehicle that is away from the wind. This will
help keep CO out.Run your engine only as long as you must. This saves
fuel. When you run the engine, make it go a little
faster than just idle. That is, push the accelerator
slightly. This uses less fuel for the heat that you get and
it keeps the battery charged. You will need a
well-charged battery to restart the vehicle, and possibly
for signaling later on with your headlamps. Let the
heater run for a while.
Then, shut the engine off and close the window almost all
the way to preserve the heat. Start the engine again and
repeat this only when you feel really uncomfortable from
the cold. But do it as little as possible. Preserve the fuel
as long as you can. To help keep warm, you can get out
of the vehicle and do some fairly vigorous exercises
every half hour or so until help comes.
4-29

Load Index:An assigned number ranging from 1 to 279
that corresponds to the load carrying capacity of a tire.
Maximum Ination Pressure:The maximum cold
inflation pressure to which a tire may be inflated.
Maximum Load Rating:The load rating for a tire at
the maximum permissible inflation pressure for that tire.
Maximum Loaded Vehicle Weight:The sum of
curb weight; accessory weight; vehicle capacity weight;
and production options weight.
Normal Occupant Weight:The number of occupants a
vehicle is designed to seat multiplied by 150 pounds
(68 kg). SeeLoading Your Vehicle on page 4-33.
Occupant Distribution:Designated seating positions.
Outward Facing Sidewall:The side of a asymmetrical
tire that has a particular side that faces outward
when mounted on a vehicle. The side of the tire that
contains a whitewall, bears white lettering or bears
manufacturer, brand and or model name molding that is
higher or deeper than the same moldings on the
other sidewall of the tire.
Passenger (P-Metric) Tire:A tire used on passenger
cars and some light duty trucks and multipurpose
vehicles.Recommended Ination Pressure:Vehicle
manufacturer’s recommended tire inflation pressure
shown on the tire placard. SeeInflation - Tire Pressure
on page 5-57andLoading Your Vehicle on page 4-33.
Radial Ply tire:A pneumatic tire in which the ply cords
that extend to the beads are laid at 90 degrees to the
centerline of the tread.
Rim:A metal support for a tire and upon which the tire
beads are seated.
Sidewall:The portion of a tire between the tread and
the bead.
Speed Rating:An alphanumeric code assigned to a
tire indicating the maximum speed at which a tire
can operate.
Traction:The friction between the tire and the road
surface. The amount of grip provided.
Tread:The portion of a tire that comes into contact
with the road.
Treadwear Indicators:Narrow bands, sometimes
called “wear bars,” that show across the tread of a tire
when only 2/32 inch of tread remains. SeeWhen It
Is Time for New Tires on page 5-59.
5-56

While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform to federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.
Treadwear
The treadwear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course.
For example, a tire graded 150 would wear one and
a half (1.5) times as well on the government course as
a tire graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart significantly from the norm
due to variations in driving habits, service practices and
differences in road characteristics and climate.
Traction – AA, A, B, C
The traction grades, from highest to lowest, are AA, A,
B, and C. Those grades represent the tire’s ability
to stop on wet pavement as measured under controlled
conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor
traction performance. Warning: The traction grade
assigned to this tire is based on straight-ahead braking
traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.
Temperature – A, B, C
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation
of heat and its ability to dissipate heat when tested
under controlled conditions on a specified indoor
laboratory test wheel. Sustained high temperature can
cause the material of the tire to degenerate and
reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a
level of performance which all passenger car tires must
meet under the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the
minimum required by law.
Warning: The temperature grade for this tire is
established for a tire that is properly inflated and not
overloaded. Excessive speed, underinflation, or
excessive loading, either separately or in combination,
can cause heat buildup and possible tire failure.
5-61

Used Replacement Wheels
{CAUTION:
Putting a used wheel on your vehicle is
dangerous. You can’t know how it’s been used
or how far it’s been driven. It could fail
suddenly and cause a crash. If you have to
replace a wheel, use a new GM original
equipment wheel.
Tire Chains
Notice:Use tire chains only where legal and only
when you must. Use only SAE Class “S” type chains
that are the proper size for your tires. Install them
on the front tires and tighten them as tightly as
possible with the ends securely fastened. Drive
slowly and follow the chain manufacturer’s
instructions. If you can hear the chains contacting
your vehicle, stop and retighten them. If the contact
continues, slow down until it stops. Driving too
fast or spinning the wheels with chains on will
damage your vehicle.
If a Tire Goes Flat
It’s unusual for a tire to “blowout” while you’re driving,
especially if you maintain your tires properly. If air goes
out of a tire, it’s much more likely to leak out slowly.
But if you should ever have a “blowout,” here are a few
tips about what to expect and what to do:
If a front tire fails, the flat tire will create a drag that
pulls the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.
5-63

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
•Vehicle Identification Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
•Dealership name and location
•Vehicle delivery date and present mileage
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
7-2

Roadside Assistance Program
Security While You Travel
1-800-CHEV-USA (243-8872)
As the proud owner of a new Chevrolet vehicle, you are
automatically enrolled in the Chevrolet Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Chevrolet’s Roadside
Assistance toll-free number is staffed by courteous
and capable Roadside Assistance Representatives who
are available 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
•Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
•Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles.
•Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud or snow.
•Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
•Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
•Dealer Locator Service
In many instances, mechanical failures are covered
under Chevrolet’s Bumper-to-Bumper warranty.
However, when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
7-6