CHEVROLET SSR 2004 1.G Owners Manual

Recommended Fluids and
Lubricants
Fluids and lubricants identied below by name, part
number or specication may be obtained from your
dealer.
Usage Fluid/Lubricant
Engine OilEngine oil which meets GM
Standard GM6094M and displays
the American Petroleum Institute
Certied for Gasoline Engines
starburst symbol. GM Goodwrench
oil meets all the requirements for
your vehicle. To determine the
proper viscosity for your vehicle’s
engine, seeEngine Oil on
page 5-13.
Engine Coolant50/50 mixture of clean, drinkable
water and use only
DEX-COOL
®Coolant. SeeEngine
Coolant on page 5-23.
Usage Fluid/Lubricant
Hydraulic Brake
SystemDelco Supreme 11 Brake Fluid or
equivalent DOT-3 brake uid.
Windshield
Washer SolventGM Optikleen
®Washer Solvent.
Parking Brake
Cable GuidesChassis Lubricant
(GM Part No. U.S. 12377985, in
Canada 88901242) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Power Steering
SystemGM Power Steering Fluid
(GM Part No. U.S. 89021184, in
Canada 89021186).
Automatic
TransmissionDEXRON
®-III Automatic
Transmission Fluid.
Key Lock
CylindersMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474).
6-13

Usage Fluid/Lubricant
Chassis
LubricationChassis Lubricant
(GM Part No. U.S. 12377985, in
Canada 88901242) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Rear AxleSAE 75W-90 Synthetic Axle
Lubricant
(GM Part No. U.S. 12378261, in
Canada 10953455) meeting GM
Specication 9986115.
Hood Latch
Assembly,
Secondary
Latch, Pivots,
Spring
Anchor and
Release PawlLubriplate Lubricant Aerosol
(GM Part No. U.S. 12346293, in
Canada 992723) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.Usage Fluid/Lubricant
Hood and Door
Hinges, Fuel
Filler Door and
Folding SeatsMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474).
Tailgate Handle
Pivot Points,
Hinges, Latch
Bolt and
LinkageMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474).
Weatherstrip
ConditioningDielectric Silicone Grease
(GM Part No. U.S. 12345579, in
Canada 992887).
Weatherstrip
SqueaksSynthetic Grease with Teon,
Superlube (GM Part No. U.S.
12371287, in Canada 10953437).
6-14

Normal Maintenance Replacement Parts
Replacement parts identied below by name, part number, or specication can be obtained from your dealer.
Part GM®Part Number ACDelco®Part Number
Automatic Transmission Filter Kit 24200796 —
Engine Air Cleaner 15036141 A2014C
Engine Oil Filter 25010633 PF44
Fuel Filter 88983068 GF831
Spark Plugs 12571164 41–985
Windshield Wiper Blade 20.0 inches (50.8 cm)
6-15

Engine Drive Belt Routing
6-16

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2in this section.
Any additional information fromOwner Checks and Services on page 6-9can be added on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-17

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-18

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-19

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-20

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text
Telephone (TTY) Users................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons
with Disabilities...........................................7-6
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-8
Vehicle Data Collection and Event
Data Recorders.........................................7-10Reporting Safety Defects................................7-12
Reporting Safety Defects to the
United States Government..........................7-12
Reporting Safety Defects to the
Canadian Government................................7-12
Reporting Safety Defects to General Motors.....7-12
Service Publications Ordering Information.........7-13
Section 7 Customer Assistance and Information
7-1

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
7-2