CHEVROLET TRACKER 1995 Owners Manual

Part D: Recommended Fluids and
Lubricants
NOTE: Fluids and lubricants identified below by name,
part number or specification may be obtained from your
GM dealer.
I USAGE
1 Engine Oil
F Engine Coolant
FLUIDLUBRICANT
Engine oil with the American
Petroleum Institute Certified For
Gasoline Engines “Starburst”
symbol of the proper viscosity.
To
determine the preferred viscosity
for your vehicle’s engine, see
“Engine Oil” in the Index.
50/50 mixture of water (preferably
distilled) and
good quality
ethylene glycol base antifreeze
(GM Part No. 1052753 or
equivalent) conforming to
GM
Specification 1825M or approved
recycled coolant conforming
to
GM Specification 1825M.
USAGE
FLUIDLUBRICANT
Hydraulic Brake Delco Supreme 11 @ Brake Fluid
System (GM
Part No. 1052535 or
equivalent DOT-3 brake fluid).
Parking Brake
Chassis lubricant (GM Part
Guides
No. 1052497 or equivalent) or
lubricant meeting requirements
of
NLGI Grade 2, Category LB or
GC-LB.
Power Steering DEXRON@-111 Automatic
System Transmission Fluid.
Manual
SAE 75W-90 GL-4 (GM Part
Transmission
No. 12346 190 Castrol@ S yntorq
GL-4 or equivalent) or
SAE
75W-90 GL-5 Gear Lubricant.
Automatic DEXRON@-111 Automatic
Transmission Transmission Fluid.
Key Lock Lubricate with Multi-Purpose
Cylinders Lubricant (GM
Part No. 12345120)
or synthetic SAE 5W-30 engine
oil.
7-54
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USAGE
Manual
Transmission
Shift Linkage
Automatic
Transmission
Shift Linkage
Clutch Linkage
Pivot Points
Floor Shift
Linkage
Chassis
Lubrication
Rear Axle (All)
and Front Axle
(Four-wheel
Drive)
FLUIDLUBRICANT
Chassis lubricant (GM Part
No. 1052497 or equivalent) or
lubricant meeting requirements
of
NLGI Grade 2, Category LB or
Engine oil.
GC-LB.
Lithium base grease.
Engine oil.
Chassis lubricant (GM Part
No. 1052497 or equivalent) or
lubricant meeting requirements
of
NLGI Grade 2, Category LB or
~~~~
GC-LB.
SAE 75W-90 GL-5 Hypoid Gear
Lubricant.
USAGE
Windshield
Washer Solvent
Transfer Case (Four- Wheel
Drive)
Hood Latch
Assembly
a. Pivots and Spring
Anchor
b. Release Pawl
Hood and Door Hinges
Weatherstrip
Conditioning
FLUIDLUBRICANT
GM Optikleen@ Washer Solvent
(GM Part
No. 1051515) or
equivalent.
SAE 75W-90 GL-4 Gear
Lubricant.
a. Engine oil.
b. Chassis lubricant (GM Part
No. 1052497 or equivalent) or
lubricant meeting requirements
of NLGI Grade 2, Category LB
or GC-LB.
Engine oil or Lubriplate Lubricant (GM Part No. 1050109).
Dielectric Silicone Grease-(GM
Part
No. 12345579 or equivalent).
See “Replacement Parts” in the Index for recommended
replacement filters, valves and spark plugs.
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Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed the service
in the boxes provided after the maintenance interval.
Any additional information from “Owner Checks and Services”
or “Periodic Maintenance” can be added on
the following record pages. Also,
you should retain all
maintenance receipts.
Your owner information portfolio
is a convenient place
to store them.
ODOMETER
DATE READING
~
Maintenance Record
SERVICED BY MAINTENANCE PERFORMED
7-56
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Maintenance Record
ODOMETER
DATE READING SERVICED
BY MAINTENANCE PERFORMED
~
7-57
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Maintenance Record
ODOMETER
DATE READING SERVICED
BY MAINTENANCE PERFORMED
~~
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Gem Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet/Geo if
you need assistance. This section also tells you how to
obtain service publications and how
to report any safety
defects
.
This section includes information on: The Customer
Satisfaction Procedure, Customer Assistance for Hearing
or Speech Impaired,
BBB Autoline - Alternative Dispute
Resolution Program, Reporting Safety Defects, and
Service and Owner Publications.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and Chevrolet/Geo. Normally, any concern with
the sales transaction or the operation
of your vehicle will
be resolved by your dealer’s Sales
or Service
Departments. Sometimes, however, despite the best
intentions
of all concerned, misunderstandings can
occur.
If your concern has not been resolved to your
satisfaction, the following steps should
be taken:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already been\

reviewed with the Sales, Service,
or Parts Manager, contact
the owner
of the dealership or the General Manager.
STEP TWO -- If after contacting a member of
dealership management,
it appears your concern cannot
be resolved by the dealer without further help, contact
the Chevrolet/Geo Customer Assistance Center by
calling 1-800-222-1020.
In Canada, contact GM of
Canada Customer Assistance Center in Oshawa by
calling
1 -8OO-263-3777 (English) or I -800-263-7854
(French).
In Mexico, call (525) 254-3777. In Puerto Rico, call
1-800-496-9992 (English) or 1-800-496-9993
(Spanish).
In the U.S. Virgin Islands, call
1-800-496-9994.
In other overseas locations, contact
GM North American Export Sales in Canada by calling
1-905-644-4112.
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For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
0 Your name, address, home and business telephone
numbers
e Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the left top
of the instrument panel and visible
through the windshield.)
0 Dealership name and location
0 Vehicle delivery date and present mileage
Nature of concern
We encourage you to call
the toll-free number listed
previously in order to give your inquiry prompt attention. However,
if you wish to write ChevroletlGeo,
write to:
Chevrolet/Geo Customer Assistance Center
P.O. Box 7047
Troy, MI 48007-7047
Refer to your Warranty and Owner Assistance
Information booklet for addresses
of Canadian and GM
Overseas offices.
When contacting ChevroletlGeo, please remember that
your concern will likely be resolved in the dealership,
using the dealership’s facilities, equipment and
personnel. That is
why we suggest you follow Step One
first if you have a concern.
Customer Assistance for the Hearing
or Speech Impaired (TDD)
To assist customers who have hearing difficulties,
Chevrolet/Geo has installed special
TDD
(Telecommunication Devices for the Deaf) equipment at
its Customer Assistance Center.
Any hearing or speech
impaired customer who has access to a TDD or
a
conventional teletypewriter (TTY) can communicate
with ChevroletlGeo by dialing: 1-800-TDD-CHEV.
(TDD users in Canada can dial
1-800-263-3830.)
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GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution Program*
*This program may not be available in all states,
depending on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or
to discontinue its participation in this
program.
Both Geo and your Chevrolet/Geo dealer are committed
to making sure you are completely satisfied with your
new vehicle. Our experience has shown that, if a
situation arises where
you feel your concern has not
been adequately addressed, the Customer Satisfaction
Procedure described earlier in this section is very
successful.
There may be instances where an impartial third-party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Geo voluntarily participates in BBB
AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers. This program is available free of charge
to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure,
you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN),
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
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We prefer you utilize the Customer Satisfaction
Procedure before you resort to AUTO
LINE, but you
may contact the BBB at any time. The
BBB will attempt
to resolve the complaint serving as an intermediary
between you and Chevrolet/Geo. If this mediation is
unsuccessful, an informal hearing will be scheduled
where eligible customers may present their case to an
impartial third-party arbitrator.
The arbitrator will make a decision which you may
accept or reject. If
you accept the decision, GM will be
bound by that decision.
The entire dispute resolution
procedure should ordinarily take about forty days from
the time you file a claim until a decision is made.
Some state laws may require you to use this program
before filing a claim with a state-run arbitration program
or in the courts. For further information, contact the
BBB at
1-800-955-5 100 or the Chevrolet/Geo Customer
Assistance Center at 1-800-222- 1020.
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between
you, your dealer, or
General Motors.
To contact NHTSA,
you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in the
Washington, D.C. area) or write
to:
NHTSA, U.S. Department of Transportation
Washington, D.C.
20590
You can also obtain other information about motor
vehicle safety from the Hotline.
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REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario
KIG 352.
REPORTING SAFETY DEFECTS TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P. 0. Box 7047
Troy, MI 48007-7047. In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French).
Or, write:
General Motors of Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario LlH 8P7.
Chevrolet Roadside Assistance Program
To enhance Chevrolet's strong commitment to
customer satisfaction, Chevrolet has established the
Chevrolet/Geo Roadside Assistance Center.
Roadside Assistance is available
24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance
with minor
mechanical problems.
If your problem cannot be
resolved over the phone, our advisors have access to
a
nationwide network of dealer-recommended service
providers. Roadside membership
is free, however some
services may incur costs.
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