CHEVROLET TRAVERSE 2019 Owner's Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
180 Infotainment System
Automatic Switch-Off
If the infotainment system has been
turned on after the ignition is turned
off, the system will turn off
automatically after 10 minutes.
Volume Control
O:Turn to increase or decrease.
Press when the system is on to
mute and unmute the system.
System Settings
Auto Volume
This feature automatically adjusts
the radio volume to compensate for
road and wind noise.
The level of volume compensation
can be selected, or the feature can
be turned off.
Tone Settings
The tone settings can be set for
each radio band and each audio
player source.
Custom Tone Settings
1. Touch SETTINGS on the Home Page. 2. Touch Radio.
3. Touch Tone Settings.
.Bass, Midrange, or Treble:
Touch −or +.
. Fader or Balance: Adjust
the front/rear or left/right
speakers by dragging the
dot in the vehicle image on
the screen.
4. Touch
3to go back to the
source screen.
Software Updates
Over-the-Air Software Updates
If equipped, the infotainment system
can download and install select
software updates over a wireless
connection. The system will prompt
for certain updates to be
downloaded and installed. There is
also an option to check for updates
manually. To manually check for updates,
touch SETTINGS on the Home
Page, followed by Software
Information, and then System
Update. Follow the on-screen
prompts. Steps for downloading and
installing updates may vary by
vehicle.
Downloading Over-the-Air vehicle
software updates requires Internet
connectivity, which can be accessed
through the vehicle’
s built-in OnStar
4G LTE connection, if equipped and
active. If required, data plans are
provided by a third party. Optionally,
a secure Wi-Fi hotspot such as a
compatible mobile device hotspot,
home hotspot or public hotspot can
be used. Applicable data rates may
apply.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 181
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or a public hotspot,
touch SETTINGS on the Home
Page, followed by Wi-Fi, and then
Manage Wi-Fi Networks. Select the
appropriate Wi-Fi network, and
follow the on-screen prompts.
Download speeds may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot or similar.
Availability of Over-the-Air vehicle
software updates varies by vehicle
and country. For more information
on this feature, for U.S./Canada,
see my.chevrolet.com/learn. For
Mexico, see my.chevrolet.com.mx.Radio
AM-FM Radio
Playing the Radio
Audio Source Menu
{:Press to go to the Home Page.
O:Press to turn on, mute,
or unmute the system. Press and
hold to turn off the system.
Selecting a Band
1. Press{.
2. Touch AUDIO.
3. Touch Source.
4. Touch AM or FM.
The last station that was playing
starts playing again.
Selecting a Station
Seek Tuning
If the radio station is not known:
Press
gordto automatically
search for available radio stations. Direct Tune
From the AM or FM menu:
1. Touch Tune.
2. Enter the station number.
3. Touch Go.
Favorites
1. Touch
SorTto scroll through
the favorite pages.
2. Touch the station to select it.
Update Station List
. From the AM or FM menu, touch
Menu, then touch Update Station
List. The broadcasting list
updating will begin.
. During the AM or FM
broadcasting list update, touch
Cancel to stop the updates.
Station List 1. From the AM or FM menu, touch Menu.
2. Select Station List.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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182 Infotainment System
3. TouchQorRto scroll through
the list. Touch the station to
select it.
Menu
Touch to choose between available
menus for the current source.
Operation
1. Touch MENU on the AM-FM radio screen.
2. Touch the menu to select the desired item or to display the
detail menu item.
3. Touch
3to return to the
previous menu.
Station List 1. Touch Station List from the AM-FM menu. The station list
is displayed.
2. Touch
QorRto find the
desired station. Touch the
station to select it. Tone Settings
1. Touch Tone Settings. See “Tone Settings” under
Operation 0179.
2. Touch
3to return to the
previous menu.
Auto Volume 1. Touch Auto Volume. See “Auto
Volume” underOperation
0 179.
2. Touch
3to return to the
previous menu.
Categories 1. Touch Categories.
2. Touch
QorRto find the
desired category. Touch the
category to select it.
Storing a Station as a Favorite
Stations from all bands can be
stored in any order in the favorite
pages.
Up to 25 stations can be stored. Storing Stations
To store the station to a position in
the list, touch and hold the
corresponding favorite 1−5.
1. Select the desired station.
2. Touch
SorTto select the
desired page of saved
favorites.
3. Touch and hold any of the favorites to save the current
radio station to that location on
the selected favorites page.
To change a preset, tune to the new
desired radio station and touch and
hold the preset.
Satellite Radio
If equipped, vehicles with a
SiriusXM Satellite Radio tuner and a
valid SiriusXM Satellite Radio
subscription can receive SiriusXM
programming.

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Infotainment System 183
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM Satellite Radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
During your trial or when you
subscribe, you will get unlimited
access to SiriusXM Radio Online for
when you are not in the vehicle.
A service fee is required to receive
the SiriusXM service. If SiriusXM
service needs to be reactivated, the
radio will display "No Subscription
Please Renew" on channel XM1.
For more information, contact
SiriusXM at www.siriusxm.com or
1-888-601-6296 (U.S.), and
www.siriusxm.ca or 1-877-438-9677
(Canada).
Listening to SiriusXM Radio (If
Equipped)
1. Press{.
2. Touch AUDIO. 3. Touch Source.
4. Touch SXM and the most
recent listened to SiriusXM
channel will display.
Selecting a Category
From Menu, touch Categories, then
touch the desired category or from
Categories, touch
QorRto find the
desired channel. Touch the channel
to select it.
Selecting a Channel
Pressgordto seek the previous
or next channel.
Using the Preset Buttons
Up to five favorites pages can be
saved, and each page can store up
to five channels.
To change a preset, tune to the new
desired channel and hold the
preset.
Listening to Preset Channels
1. Touch
SorTrepeatedly to
select the desired
favorites page. 2. Touch the preset to listen to the
channel.
Using the SiriusXM Menu
Operation
1. Touch MENU on the SXM screen.
2. Touch the menu to select the desired item or to display the
detail menu item.
3. Touch Back on the infotainment display to return to the
previous menu.
Channel List 1. Touch Channel List from the SXM menu. The channel list is
displayed.
2. Touch
QorRto find the
desired channel. Touch the
channel to select it.
Tone Settings 1. Touch Tone Settings. See “Tone Settings” under
Operation 0179.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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184 Infotainment System
2. Touch Back on the infotainmentdisplay.
Auto Volume 1. Touch Auto Volume. See “Auto
Volume” underOperation
0 179.
2. Touch Back on the infotainment display.
Categories 1. Touch Categories.
2. Touch
QorRto find the
desired category. Touch the
category to select it.
Explicit Content Filter
When on, only a filtered list of
channels will be received. When off,
all regular SXM programming
subscribed to will be received. 1. Touch SXM Explicit Filter.
2. Select to enable or disable.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as mobile
phone chargers, vehicle
convenience accessories, and
external electronic devices are
plugged into the accessory power
outlet. If there is interference or
static, unplug the item from the
accessory power outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can occur when
things like storms and power lines
interfere with radio reception. When
this happens, try reducing the treble
on the radio.
SiriusXM Satellite Radio
Service
SiriusXM Satellite Radio Service
gives digital radio reception from
coast to coast in the 48 contiguous
United States, and in Canada. Just
as with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 185
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Antenna
The AM-FM antenna is integrated in
the liftgate spoiler and the liftgate
window defogger.
No maintenance or adjustments are
needed. Do not place loads on the
spoiler.
If the spoiler is replaced, be sure it
is replaced with the correct GM
parts for the best AM and FM
reception.Do not scratch the inside surface or
damage the lines in the glass. If the
inside surface is damaged, it could
interfere with radio reception.
If attaching a cell phone antenna to
the glass, attach it between the grid
lines.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for OnStar, the SiriusXM
Satellite Radio Service System, and
GPS (Global Positioning System),
if the vehicle has these features.
Keep the antenna clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
USB Port
Using the USB Port
The infotainment system can play
music by connecting an auxiliary
device to the USB port.
USB Support
The USB ports are on the center
stack, and use the USB 2.0
standard. There is also a USB port
in the storage area behind the radio.
There are also charging only USB

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186 Infotainment System
ports on the rear of the center
console and in the third row
seating area.
USB Supported Devices
.USB Flash Drives
. Portable USB Hard Drives
Not all iPods and USB drives are
compatible with the USB port.
Make sure the iPod has the latest
firmware from Apple for proper
operation. iPod firmware can be
updated using the latest iTunes
application. See www.apple.com/
itunes.
For help with identifying your iPod,
go to www.apple.com/support.
The USB port can play both lower
and upper case .mp3, .wma, .ogg,
and .wav files stored on a USB
storage device.
Supported Apple Devices
To view supported devices in U.S.,
see www.my.chevrolet.com\learned. To view supported devices in
Canada, see
www.chevroletowner.ca.
To view supported devices in
Mexico, see your dealer for details.
USB Supported File and Folder
Structure
The infotainment system supports:
.
FAT16
. FAT32
. exFAT
Connecting a USB Storage
Device or iPod/iPhone
To connect a USB storage device,
connect the device to the USB port.
To connect an iPod/iPhone, connect
one end of the device’ s cable to the
iPod/iPhone and the other end to
the USB port.
The iPod/iPhone charges while it is
connected to the vehicle if the
ignition is on or in ACC/
ACCESSORY. See Ignition
Positions 0225. When the vehicle is
turned off, the iPod/iPhone automatically powers off and will not
charge or draw power from the
vehicle's battery.
For more information on USB
usage, see
“Audio System
Information” following.
Audio System Information
The infotainment system can play
the music files contained in the USB
storage device or iPod/iPhone
products.
Using MP3/WMA/OGG/WAV Files
.
Music files with .mp3, .wma,
.ogg, and .wav file name
extensions can be played.
. MP3 files that can be played: Bit
rate: 8 kbps to 320 kbps.
Sampling frequency: 48 kHz,
44.1 kHz, 32 kHz, 24 kHz, 22.05
kHz, and 16 kHz.
. Files with a bit rate above
128 kbps will result in higher
quality sound.
. ID3 Tag information for MP3
files, such as the album name
and the artist, can be played.

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Infotainment System 187
.To display album title, track title,
and artist information, the file
should be compatible with the
ID3 Tag V1 and V2 formats.
Using USB Storage Devices or
iPod/iPhone
. Use a USB or flash memory type
storage device. Do not connect
using a USB adaptor.
. Do not connect and reconnect
the USB device repeatedly in a
short time, as this may cause
static electricity and problems
using the device.
. Use a USB device with a metal
connecting terminal.
. Connection with i-Stick Type
USB storage devices may be
faulty due to vehicle vibration.
. Do not touch the USB
connecting terminal.
. Only USB storage devices
formatted in FAT16/32 or exFAT
file systems are recognized.
NTFS and other file systems are
not recognized. .
The time it takes to process files
will depend on the USB storage
device type and capacity, and
the type of files stored.
. Some USB storage device files
may not be compatible.
. Up to two USB devices and one
iPod can be played through a
USB hub. All devices may not be
supported, depending on the
performance of the USB hub.
If there is not enough power
supply, it may not operate
normally.
. Do not disconnect the USB
storage device while it is playing.
This may cause damage to the
product or affect the
performance of the USB device.
. Disconnect the USB storage
device when the ignition is
turned off. If the ignition is turned
on while the USB device is
connected, the USB device may
be damaged or may not operate
normally. .
USB storage devices can only
be connected for playing music,
viewing photo files,
or upgrading.
. Do not use the USB terminal to
charge USB accessory
equipment. The heat generated
may cause performance issues
or damage.
. Music files to which Digital Right
Management (DRM) is applied
cannot be played.
. USB storage device that has a
capacity limit of no more than
5,000 files, such as music,
photo, video, and 15 levels of
folder structure. Normal usage
cannot be guaranteed for a
storage device that exceeds this
limit. The iPod/iPhone can play
all music files that are
supported. The music file lists
will only display in alphabetical
order up to 5,000 files on the
screen.

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188 Infotainment System
.Some iPod/iPhone product
models may not support the
connectivity or functionality of
this product.
. Only connect the iPod/iPhone
with connection cables
supported by iPod/iPhone
products. Other connection
cables cannot be used.
. The iPod/iPhone may be
damaged if it is connected to the
vehicle with the ignition on.
When not in use, disconnect the
iPod/iPhone.
. When the iPod/iPhone is
connected to the USB port by
using the iPod/iPhone cable, the
Bluetooth music is not
supported.
. The iPod/iPhone playback
functions and the information
displayed may be different when
played on the infotainment
system.
.
Refer to the table for the
classification items related to the
search function provided by the
iPod/iPhone.
USB Player
Playing Music from a USB Device
. Connect the USB device to the
USB port.
. Play will start automatically after
the system has finished reading
the USB device.
. If a non-readable USB device is
connected, an error message
displays and the system will
switch to the previous audio
function.If the USB device is already
connected:
1. Press
{.
2. Touch AUDIO.
3. Touch Source.
4. Touch USB.
To stop the USB device and select
another media source, touch
Source, then select the other
source.
To remove the USB device, select
another function, then remove the
USB device.
Pause
. Touch
jto pause.
. Touch
rto resume.

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Infotainment System 189
Changing to Next/Previous Songs
.Touch
lto change to the
next song.
. Touch
gwithin five seconds of
the playback time to play the
previous song.
Returning to the Beginning of the
Current Song
Touch
gafter five seconds of the
playback time.
Scanning Forward or Backward
Touch and hold
gorlduring
playback to rewind or fast forward.
Release to resume playback at
normal speed.
Playing Songs Randomly
Touch
Zduring playback.
. ON: Plays all songs randomly.
. OFF: Returns to normal
playback. Using the USB Music Menu
.
Touch Menu during playback.
. Touch the desired menu.
. Applicable audio extensions are
asx, m3u, .pls, .wpl, b4s,
and .xspf.
Browse Music 1. Touch Browse Music.
2. Touch the desired music.
Tone Settings
. Touch Tone Settings. The Tone
Settings menu is displayed. See
“Tone Settings” under“Radio
Controls” inOperation 0179. Auto Volume
.
Touch Auto Volume. The Auto
Volume menu is displayed. See
“Auto Volume” under“Radio
Controls” inOperation 0179.
Traffic Program (If Equipped)
. Touch On or Off.
MTP (Media Transfer Protocol)
. Connect a MTP supported
device.
. Play will start automatically after
the system has finished reading
the MTP device.
. If a non-readable MTP device is
connected, an error message
displays and the system will
switch to the previous audio
function.
iPod/iPhone Player
This feature is limited to models
supporting the iPod/iPhone
connection.