infotainment CHEVROLET TRAVERSE 2021 Owner's Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 34
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Instruments and Controls . . . . . . . . . . . . . . . 89
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Infotainment System . . . . . . . . . . . . . . . . . . . 129
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 182
Driving and Operating . . . . . . . . . . . . . . . . . . 188
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Service and Maintenance . . . . . . . . . . . . . . . 322
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 334
Customer Information . . . . . . . . . . . . . . . . . . 338
Reporting Safety Defects . . . . . . . . . . . . . . . 346
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Connected Services . . . . . . . . . . . . . . . . . . . . . 354
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and TRAVERSE are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84415997 C Third Printing©2021 General Motors LLC. All Rights Reserved.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Introduction 5
1.Air Vents 0187.
2. Turn Signal Lever. See Turn and
Lane-Change Signals 0125.
IntelliBeam
®System Button (If Equipped).
See Exterior Lamp Controls 0122.
3. Instrument Cluster (Uplevel) 099 or
Instrument Cluster (Base Level) 097.
Driver Information Center (DIC) Display.
See Driver Information Center (DIC) 0111.
4. Windshield Wiper/Washer 091.
Rear Window Wiper/Washer 092.
5. ENGINE START/STOP Button. See Ignition
Positions 0201.
6. Hazard Warning Flashers 0125.
7. Light Sensor. See Automatic Headlamp
System 0124.
8. Infotainment Controls. See Overview
0 130.
9. Dual Automatic Climate Control System
0182.
10. Heated and Ventilated Front Seats 041
(If Equipped).
11. Power Outlets 093.
12. Wireless Charging 094 (If Equipped). 13.
USB Port 0138.
Auxiliary Jack 0141.
14. Traction Control/Electronic Stability
Control 0214.
Driver Mode Control Knob. See Driver
Mode Control 0215 (If Equipped).
Lane Keep Assist (LKA) 0239 (If
Equipped).
15. Electric Parking Brake 0212.
16. Shift Lever. See Automatic Transmission
0 208.
Manual Mode 0209.
17. Steering Wheel Controls 090.
18. Horn 091.
19. Steering Wheel Adjustment 090 (Out
of View).
20. Cruise Control 0217.
Adaptive Cruise Control (Advanced) 0219
(If Equipped).
Heated Steering Wheel 090 (If
Equipped).
Forward Collision Alert (FCA) System
0 232 (If Equipped).
21. Hood Release. See Hood0257. 22.
Fog Lamps 0125 (If Equipped).
23. Data Link Connector (DLC) (Out of View). SeeMalfunction Indicator Lamp (Check
Engine Light) 0104.
24. Exterior Lamp Controls 0122.
25. Instrument Panel Illumination Control
0126.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Storage 85
Storage
Storage Compartments
Storage Compartments . . . . . . . . . . . . . . . . . 85
Instrument Panel Storage . . . . . . . . . . . . . . 85
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Center Console Storage . . . . . . . . . . . . . . . . . 85
Additional Storage Features
Cargo Management System . . . . . . . . . . . . 86
Roof Rack System
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . 87
Storage Compartments{
Warning
Do not store heavy or sharp objects in
storage compartments. In a crash, these
objects may cause the cover to open and
could result in injury.
Instrument Panel Storage
If equipped with storage behind the radio,
press
Pand hold to open. There is a
charging only USB port inside. See the
infotainment manual.
Press
Pand hold again to close.
Caution
To avoid damage, do not manually force
the display to move.
Keep the storage area closed when not
in use.
Glove Box
Lift up on the glove box lever to open it.
Center Console Storage
The center console has storage under the
armrest. Pull up the latch and lift to open.
There is a removable organizer on top of the
storage bin.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
86 Storage
The center console also has the following:
.A forward bin
.An open storage bin on the back of the
console
.If equipped, wireless charging in the front
storage bin
There are also charging only USB ports on
the rear of the center console and in the
third row seating area. See Power Outlets
0 93 and the infotainment manual.
Additional Storage Features
Cargo Management System
Lift the load floor to access the cargo
management system.
The hold open devices on the cargo bin
allow the load floor to remain open without
removal.
The cargo management system is used to
organize storage in the cargo area. There are
two convenience hooks that can support up
to 5 kg (11 lb.).
After storing items in the cargo
management system, make sure to properly
latch the load floor.
Removal Procedure
To access the spare tire, the cargo
management system must be removed.
1. Open the cargo cover.
2. Remove the four wing nuts.

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90 Instruments and Controls
Controls
Steering Wheel Adjustment
To adjust the steering wheel:1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Pull the lever up to lock the steering wheel in place.
Do not adjust the steering wheel while
driving. Power Tilt and Telescoping Steering Wheel
If equipped, the control is on the left side of
the steering column.
.Push the control up or down to tilt the
steering wheel up or down.
.Push the control forward or rearward to
move the steering wheel toward the front
or rear of the vehicle.
Do not adjust the steering wheel while
driving.
Steering Wheel Controls
The infotainment system can be operated
by using the steering wheel controls. See
Steering Wheel Controls 0131.
Heated Steering Wheel
(:If equipped, press to turn it on or off.
A light next to the button displays when the
feature is turned on.
The steering wheel takes about
three minutes to reach maximum heat.
Automatic Heated Steering Wheel
If equipped with remote start, the heated
steering wheel will turn on automatically
during a remote start along with the heated
seats when it is cold outside. The heated
steering wheel indicator light may not
come on.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instruments and Controls 93
Compass
The vehicle may have a compass display on
the Driver Information Center (DIC). The
compass receives its heading and other
information from the Global Positioning
System (GPS) antenna, StabiliTrak/Electronic
Stability Control (ESC), and vehicle speed
information.
The compass system is designed to operate
for a certain number of miles or degrees of
turn before needing a signal from the GPS
satellites. When the compass display shows
CAL, drive the vehicle for a short distance in
an open area where it can receive a GPS
signal. The compass system will
automatically determine when a GPS signal
is restored and provide a heading again.
Clock
Set the time and date using the
infotainment system. See "Time / Date"
underSettings 0165.
Power Outlets
Power Outlets 12-Volt Direct Current
The vehicle has two 12-volt outlets that can
be used to plug in electrical equipment, such
as a cell phone or MP3 player. The power outlets are located:
.On the center stack below the climate
controls.
.In the rear cargo area.
Lift the cover to access the outlet and
replace when not in use.
There are also charging only USB ports on
the rear of the center console and in the
third row seating area.
{Warning
Power is always supplied to the rear
cargo power outlet. Do not leave
electrical equipment plugged in when the
vehicle is not in use because the vehicle
could catch fire and cause injury or
death.
Caution
Leaving electrical equipment plugged in
for an extended period of time while the
ignition is in LOCK/OFF will drain the
battery. Always unplug electrical
equipment when not in use and do not
plug in equipment that exceeds the
maximum 15 ampere rating. Certain accessory plugs may not be
compatible with the accessory power outlet
and could overload vehicle and adapter
fuses. If a problem is experienced, see your
dealer.
When adding electrical equipment, be sure
to follow the proper installation instructions
included with the equipment. See
Add-On
Electrical Equipment 0254.
Caution
Hanging heavy equipment from the
power outlet can cause damage not
covered by the vehicle warranty. The
power outlets are designed for accessory
power plugs only, such as cell phone
charge cords.
Power Outlet 110V/120V Alternating
Current
If equipped with this power outlet it can be
used to plug in electrical equipment that
uses a maximum limit of 150 watts.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instruments and Controls 95
Warning (Continued)
remove the smartphone and allow the
object to cool before removing it from
the charging pad, to prevent burns.
The operating temperature is −20 °C (−4 °F)
to 60 °C (140 °F) for the charging system
and 0 °C (32 °F) to 35 °C (95 °F) for the
smartphone.
To charge a compatible smartphone:
1. Remove all objects from the charging pad. The system may not charge if there
are any objects between the smartphone
and charging pad. 2. Place the smartphone face up on the
charging pad.
To maximize the charge rate, ensure the
smartphone is fully seated and centered
in the holder with nothing under it.
A thick smartphone case may prevent
the wireless charger from working,
or may reduce the charging performance.
See your dealer for additional
information.
3. The
$will display on theVon the
infotainment display. This indicates that
the smartphone is properly positioned
and charging.
The smartphone may become warm
during charging. This is normal. In
warmer temperatures, the speed of
charging may be reduced.
If
$does not appear on the infotainment
display:
1. Remove the smartphone from the pad and wait three seconds.
2. Turn the smartphone 180 degrees before placing/aligning the smartphone on the
pad again. Software Acknowledgements
Certain Wireless Charging Module product
from LG Electronics, Inc. ("LGE") contains the
open source software detailed below. Refer
to the indicated open source licenses (as are
included following this notice) for the terms
and conditions of their use.
OSS Notice Information
To obtain the source code that is contained
in this product, please visit
http://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers and copyright notices
are available for download. LG Electronics
will also provide open source code to you
on CD-ROM for a charge covering the cost of
performing such distribution (such as the
cost of media, shipping, and handling) upon
email request to opensource@lge.com. This
offer is valid for three (3) years from the
date on which you purchased the product.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instruments and Controls 115
Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/H (MPH)
This message shows that the vehicle speed
has been limited to the speed displayed. The
limited speed is a protection for various
propulsion and vehicle systems, such as
lubrication, thermal, brakes, suspension,
Teen Driver if equipped, or tires.
Vehicle Personalization
The following are all possible vehicle
personalization features. Depending on the
vehicle, some may not be available.
For System, Apps, and Personal features and
functions, seeSettings0165.
To access the vehicle personalization menu: 1. Touch the Settings icon on the Home Page of the infotainment display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting. 4. Touch
9orRto turn a feature off or on.
5. Touch
zto go to the top level of the
Settings menu.
The menu may contain the following:
Rear Seat Reminder
This allows for a chime and a message when
the rear door has been opened before or
during operation of the vehicle.
Touch Off or On.
Climate and Air Quality
Touch and the following may display:
.Auto Fan Speed
.Auto Cooled Seats
.Auto Heated Seats
.Auto Defog
.Auto Rear Defog
Auto Fan Speed
This setting specifies the amount of airflow
when the climate control fan setting is
Auto Fan.
Touch Low, Medium, or High. Auto Cooled Seats
This setting automatically turns on and
regulates the ventilated seats when the
cabin temperature is warm. See
Heated and
Ventilated Front Seats 041.
Touch Off or On.
Auto Heated Seats
This setting automatically turns on and
regulates the heated seats when the cabin
temperature is cool. The auto heated seats
can be turned off by using the heated seat
buttons on the center stack. See Heated and
Ventilated Front Seats 041.
If equipped with Auto Heated Steering
Wheel, this feature will turn on when the
Auto Heated Seats turn on.
Touch Off or On.
Auto Defog
This setting automatically turns the front
defogger on when the engine is started.
Touch Off or On.
Auto Rear Defog
This setting automatically turns the rear
defogger on when the engine is started.
Touch Off or On.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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116 Instruments and Controls
Collision / Detection Systems
Touch and the following may display:
.Forward Collision System
.Front Pedestrian Detection
.Park Assist
.Rear Cross Traffic Alert
.Adaptive Cruise Go Notifier
.Lane Change Alert
Forward Collision System
This setting can alert of a potential crash
with a detected vehicle ahead and can apply
brakes to help reduce a collision’s severity.
See Automatic Emergency Braking (AEB)
0 234.
Touch Off, Alert, or Alert and Brake.
Front Pedestrian Detection
This feature may help avoid or reduce the
harm caused by front-end crashes with
nearby pedestrians.
See Front Pedestrian Braking (FPB) System
0 236.
Touch Off, Alert, or Alert and Brake. Park Assist
If equipped, this allows the feature to be
turned on or off. See
Assistance Systems for
Parking or Backing 0228.
Touch Off or On.
Rear Cross Traffic Alert
This setting specifies if an alert will display
when the vehicle detects approaching rear
cross traffic when in R (Reverse). See
Assistance Systems for Parking or Backing
0 228.
Touch Off or On.
Adaptive Cruise Go Notifier
This setting determines if an alert will
appear when Adaptive Cruise Control brings
the vehicle to a complete stop and the
vehicle ahead of you starts moving again.
See Adaptive Cruise Control (Advanced)
0 219.
Touch Off or On.
Lane Change Alert
This setting specifies if an alert will display
on the outside mirror to help you avoid
crashing into a vehicle in your blind spot, or rapidly approaching your blind spot,
during a lane change maneuver. See
Lane
Change Alert (LCA) 0237.
When Lane Change Alert is disabled, Side
Blind Zone Alert is also disabled.
Touch Off or On.
Comfort and Convenience
Touch and the following may display:
.Chime Volume
.Hands Free Liftgate/Trunk Control
.Reverse Tilt Mirror
.Auto Wipe in Reverse Gear
Chime Volume
This setting determines the chime volume
level.
Touch the controls on the infotainment
display to adjust the volume.
Hands Free Liftgate/Trunk Control
The liftgate may be operated with a kicking
motion under the left corner of the rear
bumper. See Liftgate018.
Touch Off, On-Open and Close,
or On-Open Only.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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118 Instruments and Controls
Touch Off, Lights and Horn, Lights Only,
or Horn Only.
Remote Door Unlock
This setting specifies whether all doors,
or just the driver door, unlock when pressing
Kon the RKE transmitter.
Touch All Doors or Driver Door.
Remote Start Auto Cool Seats
This setting automatically turns on the
ventilated seats when using the remote
start function on warm days. See Heated
and Ventilated Front Seats 041 and
Remote Vehicle Start 013.
Touch Off or On.
Remote Start Auto Heat Seats
This setting automatically turns on the
heated seats when using the remote start
function on cold days. See Heated and
Ventilated Front Seats 041 and
Remote Vehicle Start 013.
If equipped with Auto Heated Steering
Wheel, this feature will turn on when the
Remote Start Auto Heated Seats turn on.
Touch Off or On. Remote Window Operation
If equipped, this feature enables remote
operation of the windows with the RKE
transmitter. See
Remote Keyless Entry (RKE)
System Operation 07.
Touch Off or On.
Passive Door Unlock
This setting specifies which doors unlock
when using the button on the driver door
handle to unlock the vehicle.
Touch Off, All Doors or Driver Door Only.
Passive Door Lock
This setting specifies if the vehicle will
automatically lock, or lock and provide an
alert after all the doors are closed, and you
walk away from the vehicle with the RKE
transmitter. See Remote Keyless Entry (RKE)
System Operation 07.
Touch Off, On with Horn Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when the RKE
transmitter is left in the vehicle. This menu
also enables Remote No Longer in Vehicle
Alert.
Touch Off or On.
Seating Position
Touch and the following may display:
.Seat Entry Memory
.Seat Exit Memory
Seat Entry Memory
This feature automatically recalls the
previously stored 1 or 2 button positions
when the ignition is changed from off to on
or ACC/ACCESSORY. See Memory Seats039.
Touch Off or On.
Seat Exit Memory
This feature automatically recalls the
previously stored exit button positions when
the ignition is changed from on or ACC/
ACCESSORY to off if the driver door is open
or opened. See Memory Seats039.
Touch Off or On.
Teen Driver
See Teen Driver 0171.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.