fuel reserve CHEVROLET VOLT 2018 Owner's Manual
Page 180 of 379
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
Driving and Operating 179
performance. While driving in
Mountain Mode, the vehicle will
have less responsive acceleration.
Mountain Mode will not change
normal vehicle braking performance
for steep downhill grades.
SeeHill and Mountain Roads 0165
and Electric Drive Unit 0183.
Press MODE to select Mountain
Mode. If steep hill driving is
expected, it is recommended to
select Mountain Mode at least
20 minutes before driving on steep
grades. This will allow the vehicle
time to build a sufficient battery
charge reserve.
If Mountain Mode is not selected for
these conditions, propulsion power
may be reduced and the engine
speed may increase. See
Propulsion Power Messages 0136.
The engine may run when Mountain
Mode is selected, depending on the
high voltage battery charge, to build
reserve battery charge for uphill
climbs. If Mountain Mode is entered
with a sufficient battery charge
reserve, the battery charge reserve will appear grayed out and any
battery charge reserve still unused
upon exiting Mountain Mode will
return to normal appearance.
Press MODE again to return to
Normal Mode and it becomes active
after three seconds.
Each time the vehicle is started, it
will return to Normal Mode to
maintain a smaller battery charge
reserve for normal driving.
Hold Mode
Use Hold Mode on a trip where it is
expected that all of the electric
charge will be depleted. Use HoldMode mainly during highway or high
speed driving to maximize both EV
miles and fuel efficiency.
Hold Mode is only available when
the vehicle is in Electric Mode. This
mode places the remaining battery
charge into a reserve for the driver
to use as desired. Selecting this
mode transitions the vehicle to
Extended Range Mode to maintain
the battery charge reserve.
Upon exiting Hold Mode, the
reserved battery charge becomes
available again and the vehicle
returns to Electric Mode. If the
transition is from Hold Mode directly
to Mountain Mode, the electric
range displayed adjusts for the
Mountain Mode charge reserve.
Hold Mode will not change normal
vehicle acceleration or braking
performance.
Press MODE to select Hold Mode.
Press MODE again to return to
Normal Mode and it becomes active
after three seconds.
Page 347 of 379
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
346 Customer Information
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Volt or ELR
dealer for warranty service, or if
the vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow. Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
. Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective
and the vehicle will have to be
towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals, rental car, or a vehicle being
delivered back to the customer,
up to 500 mi.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to Canadian
Vehicles
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km (93 mi) from where the
trip was started to qualify.
Page 349 of 379
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
348 Customer Information
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed