service CHRYSLER PACIFICA 2021 Owners Manual

CUSTOMER ASSISTANCE387
PUBLICATION ORDER FORMS
To order the following manuals, you may use either
the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations. These
manuals make it easy to find and fix problems on
computer-controlled vehicle systems and features.
They show exactly how to find and correct
problems, using step-by-step troubleshooting and
drivability procedures, proven diagnostic tests and
a complete list of all tools and equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
Owner's Manuals
These Owner's Manuals have been prepared with
the assistance of service and engineering
specialists to acquaint you with specific FCA
vehicles. To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca (Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through
Archway at:
1-800-387-1143 (Canada)
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC Rules
and with Innovation, Science and Economic
Development Canada license-exempt RSS
standard(s). Operation is subject to the following
two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Development
applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouillage,
et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre
le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.
10

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389
Battery Saver Feature
...................................... 66Belts, Seat..................................................... 292Blind Spot Monitoring.................................... 240Body Mechanism Lubrication........................ 337B-Pillar Location............................................. 360Brake Assist System...................................... 235Brake Control System, Electronic.................. 235Brake Fluid.................................................... 383Brake System...................................... 344, 377Anti-Lock (ABS).......................................... 377Fluid Check..................................... 345, 383Master Cylinder......................................... 345Parking...................................................... 137Warning Light............................................ 123Brake/Transmission Interlock....................... 141Brightness, Interior Lights................................ 67Bulb Replacement............................... 354, 355Bulbs, Light................................. 293, 354, 355
C
Camera.......................................................... 171Camera, Rear...................................... 171, 172Capacities, Fluid............................................ 381Caps, Filler Fuel........................................................... 175Oil (Engine)................................................ 331Radiator (Coolant Pressure)...................... 343Car Washes................................................... 374Carbon Monoxide Warning............................ 294
CargoVehicle Loading........................................ 101Cargo Area Cover.......................................... 101Cargo CompartmentLuggage Carrier........................................ 106Cargo Load Floor........................................... 101Cargo Tie-Downs........................................... 101Cellular Phone.............................................. 233Certification Label......................................... 176Chains, Tire................................................... 370Change Oil Indicator..................................... 114Changing A Flat Tire...................................... 298Chart, Tire Sizing........................................... 357Check Engine Light
(Malfunction Indicator Light)......................... 131Checking Your Vehicle For Safety................. 291Checks, Safety.............................................. 291Child Restraint.............................................. 275Child RestraintsBooster Seats........................................... 278Center Seat LATCH................................... 284Child Seat Installation..................... 286, 288How To Stow An unused ALR Seat Belt.... 285Infant And Child Restraints....................... 276Lower Anchors And Tethers ForChildren................................................ 279Older Children And Child Restraints......... 277
Seating Positions...................................... 279Using The Top Tether Anchorage.............. 289Cigar Lighter.....................................................92Clean Air Gasoline......................................... 378CleaningWheels...................................................... 369Climate Control................................................70Automatic....................................................70Manual........................................................76Rear......................................................74, 80Coat Hook........................................................87Cold Weather Operation................................ 135Compact Spare Tire...................................... 368Computer, Trip/Travel................................... 122Contract, Service........................................... 385Cooling Pressure Cap (Radiator Cap)............ 343Cooling System............................................. 342Adding Coolant (Antifreeze)...................... 343Coolant Level............................................ 344Cooling Capacity....................................... 381Disposal Of Used Coolant......................... 344Drain, Flush, And Refill............................. 342Inspection........................................ 342, 344Points To Remember................................ 344Pressure Cap............................................ 343Radiator Cap............................................. 343Selection Of Coolant (Antifreeze)......................... 342, 381, 38211

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390 Corrosion Protection
...................................... 374Cruise Control................................................ 147Cruise Control (Speed Control)...................... 149Cruise Light......................................... 129, 130Customer Assistance..................................... 384Cybersecurity................................................. 188
D
Daytime Brightness, Interior Lights.................. 67Daytime Running Lights................................... 63Dealer Service............................................... 333Defroster, Windshield.................................... 292Delay (Intermittent) Wipers.............................. 68Diagnostic System, Onboard......................... 130Dimmer Switch Headlight..................................................... 63DipsticksOil (Engine)................................................ 332Disable Vehicle Towing.................................. 324DisposalAntifreeze (Engine Coolant)....................... 344Door Ajar.............................................. 124, 125Door Ajar Light..................................... 124, 125Driver’s Seat Back Tilt.............................. 32, 33DrivingThrough Flowing, Rising, Or ShallowStanding Water
..................................... 187DVD Player (Video Entertainment System).... 214
E
Electric Brake Control System....................... 235Anti-Lock Brake System............................ 234Traction Control System........................... 239Electric Parking Brake................................... 137Electric Remote Mirrors................................... 58Electronic Stability Control (ESC).................. 236Electronic Throttle Control Warning Light...... 124Emergency Braking....................................... 246Emergency, In Case OfHazard Warning Flasher........................... 295Jacking............................................ 298, 301Jump Starting........................................... 318Overheating.............................................. 321Towing...................................................... 324Emission Control System Maintenance........ 131Engine........................................................... 331Air Cleaner................................................ 334Block Heater............................................. 136Break-In Recommendations..................... 136Checking Oil Level.................................... 332Compartment........................................... 331Compartment Identification...................... 331Coolant (Antifreeze).................................. 382Cooling..................................................... 342Exhaust Gas Caution................................ 294Fails To Start............................................ 135Flooded, Starting...................................... 135
Fuel Requirements................................... 378Oil...........................................333, 381, 382Oil Filler Cap............................................. 331Oil Filter.................................................... 334Oil Selection..................................... 333, 381Oil Synthetic.............................................. 334Overheating.............................................. 321Starting..................................................... 132Enhanced Accident Response
Feature................................................ 272, 326Ethanol.......................................................... 379Exhaust Gas Cautions................................... 294Exhaust System................................... 294, 341Exterior Lighting..................................... 63, 355Exterior Lights...................... 63, 293, 354, 355
F
FiltersAir Cleaner
................................................ 334Air Conditioning................................. 82, 336Engine Oil........................................ 334, 382Engine Oil Disposal................................... 334FlashersHazard Warning........................................ 295Turn Signals..................... 63, 129, 293, 355Flash-To-Pass............................................ 63, 65Flat Tire Changing.......................298, 355, 367Flat Tire Stowage........................ 306, 355, 367

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392 Screen Setup
............................................ 117Speedometer............................................ 116Stop Start.................................................. 117Trip............................................................ 117Vehicle Info............................................... 116Instrument Panel Lens Cleaning.................... 376Interior And Instrument Lights......................... 66Interior Appearance Care............................... 375Interior Lights.................................................. 66Intermittent Wipers (Delay Wipers).................. 68InverterPower.......................................................... 91
J
Jack Location................................................. 299Jack Operation............................................... 298Jump Starting................................................ 318
K
Key Fob........................................................... 14Arm The System.......................................... 22Disarm The Alarm........................................ 22Programming Additional Key Fobs.............. 16Key Fob Battery Service
(Remote Keyless Entry)................................... 15Key Fob Programming
(Remote Keyless Entry)................................... 16
Keyless Enter 'n Go™....................................... 24Passive Entry............................................... 24Keys................................................................. 14Keysense...................................................... 115
L
Lane Change And Turn Signals........................ 63Lane Change Assist.................................. 63, 66LaneSense.................................................... 168Lap/Shoulder Belts....................................... 252Latches......................................................... 293Hood............................................................ 97Lead Free Gasoline....................................... 378Leaks, Fluid.................................................. 293Life Of Tires................................................... 366Liftgate............................................................ 98Power.......................................................... 98Light Bulbs........................................... 293, 355LighterCigar............................................................ 92Lights............................................................ 293Air Bag.................................... 123, 261, 292Anti Lock Brake System............................ 126Automatic Emergency Braking OFF.......... 129Battery Saver............................................... 66Brake Assist Warning............................... 238Brake Warning.......................................... 123
Bulb Replacement........................... 354, 355Cruise.............................................. 129, 130Daytime Running.........................................63Dimmer Switch, Headlight...........................63Electric Power Steering Fault.................... 124Electronic Park Brake............................... 126Electronic Stability Control Active............. 126Electronic Throttle Control........................ 124Engine Coolant Temperature.................... 125Exterior............................................ 293, 355Fog..................................................... 66, 129Headlights............................................ 63, 65High Beam................................................ 130High Beam/Low Beam Select......................63Hood Open................................................ 125Instrument Cluster.......................................63Intensity Control..........................................67Interior.........................................................66KeySense.................................................. 129LaneSense.............................. 127, 129, 130Liftgate Open............................................ 125Lights On Reminder..............................63, 65Low Fuel................................................... 126Low Washer Fluid..................................... 127Malfunction Indicator (Check Engine)....... 127Oil Pressure.............................................. 125Oil Temperature........................................ 125

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393
Parade Mode (Daytime Brightness)
............. 67Park........................................................... 129Passing................................................. 63, 65Reading....................................................... 66Seat Belt Reminder................................... 125Security Alarm........................................... 126Service...................................................... 354Service Automatic Emergency Braking...... 127Service AWD.............................................. 127Service LaneSense.................................... 127Service Stop Start System......................... 127Side Marker............................................... 355SmartBeams............................................... 64Stop Start Active........................................ 129Tire Pressure Monitoring (TPMS)............... 128Traction Control......................................... 238Turn Signals.................... 63, 129, 293, 355Load Floor, Cargo.......................................... 101Load Shed Battery Saver Mode..................... 121Load Shed Battery Saver On.......................... 121Load Shed Electrical Load Reduction............ 121Load Shed Intelligent Battery Sensor............ 121Loading Vehicle................................... 101, 176Tires.......................................................... 360Low Tire Pressure System............................. 247Lubrication, Body........................................... 337Lug Nuts........................................................ 377Luggage Carrier............................................. 106
M
Maintenance.................................................... 96Maintenance Free Battery............................ 332Maintenance Schedule................................. 327Malfunction Indicator Light
(Check Engine)..................................... 127, 131Manual Park Release............................................ 321Service..................................................... 387Map/Reading Lights........................................ 66Marker Lights, Side....................................... 355Media Hub....................................................... 87Memory Feature (Memory Seats).................... 32Memory Seat..................................... 31, 32, 58Memory Seats And Radio................................. 32Methanol...................................................... 379Mini-Trip Computer....................................... 122Mirrors............................................................. 57Automatic Dimming..................................... 57Electric Remote........................................... 58Exterior Folding............................................ 60Heated.................................................. 57, 60Memory....................................................... 31Outside................................................. 57, 58Rearview.............................................57, 295Vanity.......................................................... 57Modifications/AlterationsVehicle......................................................... 10
Monitor, Tire Pressure System...................... 247Mopar Parts.................................................. 386MP3 Control.....................................................87Multi-Function Control Lever............................63
N
New Vehicle Break-In Period......................... 136
O
Occupant Restraints..................................... 250Octane Rating, Gasoline (Fuel)............. 378, 382Oil Change Indicator...................................... 114Reset........................................................ 114Oil Filter, Change........................................... 334Oil Filter, Selection........................................ 334Oil Pressure Light.......................................... 125Oil, Engine............................................ 333, 382Capacity.................................................... 381Checking................................................... 332Dipstick..................................................... 332Disposal.................................................... 334Filter................................................ 334, 382Filter Disposal........................................... 334Identification Logo.................................... 333Materials Added To................................... 334Pressure Warning Light............................. 125Recommendation............................ 333, 381Synthetic................................................... 334Viscosity.................................................... 381
11

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395
Adjustable Upper Shoulder Belt Anchorage
............................................. 255Automatic Locking Retractor (ALR)............ 258Child Restraints......................................... 275Energy Management Feature.................... 258Extender.................................................... 257Front Seat.............................. 251, 252, 254Inspection................................................. 292Lap/Shoulder Belt Operation.................... 254Lap/Shoulder Belt Untwisting...................254Lap/Shoulder Belts................................... 252Operating Instructions............................... 254Pregnant Women...................................... 258Pretensioners............................................ 258Rear Seat.................................................. 252Reminder.................................................. 251Seat Belt Extender.................................... 257Seat Belt Pretensioner.............................. 258Untwisting Procedure................................ 254Seat Belts Maintenance................................ 375Seats................................................. 32, 47, 51Adjustment...................... 32, 33, 34, 35, 47Bench.......................................................... 35Heated........................................................ 51Memory....................................................... 31Power................................................... 47, 49Rear Folding................................................ 32
Reclining...................................................... 34Seatback Release......................... 33, 34, 35Stow ‘n Go (Fold in Floor)............................ 42Tilting............................................. 32, 33, 34Security Alarm............................................... 126Arm The System.......................................... 22Disarm The System..................................... 22Selection Of Coolant (Antifreeze).................. 382Sentry Key (Immobilizer).................................. 17Service Assistance........................................ 384Service Contract........................................... 385Service Manuals........................................... 387ShiftingAutomatic Transmission........................... 141Shoulder Belts.............................................. 252Side View Mirror Adjustment............................ 57Signals, Turn........................ 63, 129, 293, 355SmartBeams.................................................... 64Snow Chains (Tire Chains)............................ 370Snow Tires.................................................... 367Spare Tire Changing..................................... 298Spare Tire Stowage....................................... 306Spare Tires........................ 299, 367, 368, 369Spark Plugs................................................... 382SpecificationsOil............................................................. 382
Speed ControlAccel/Decel (ACC Only)............................. 152Cancel....................................................... 149Resume.................................................... 149Speed Control (Cruise Control)...................... 149Starting.................................................. 19, 132Button..........................................................17Cold Weather............................................ 135Engine Fails To Start................................. 135Remote........................................................19Starting And Operating.................................. 132Starting Procedures...................................... 132Steering........................................................ 144Tilt Column...................................................30Wheel, Heated.............................................30Wheel, Tilt....................................................30Storage, Vehicle...............................................82Stow ‘n Go (Fold In Floor) Seats.......................42Stow ‘n Vac................................................... 101Stuck, Freeing............................................... 323Sun Roof...................................................95, 96Sunglasses Storage.........................................83Supplemental Restraint System – Air Bag.... 262Sway Control, Trailer..................................... 240Symbol Glossary...............................................10Synthetic Engine Oil...................................... 334System, Remote Starting.................................1911

21_RUP_OM_EN_USC_t.book Page 395

396 T
Telescoping Steering Column
.......................... 30Temperature Control, Automatic (ATC)............ 81Tie Down Hooks, Cargo.................................. 101Tilt Steering Column........................................ 30Time Delay Headlight..................................................... 63Tire And Loading Information Placard........... 360Tire Markings................................................. 356Tire Safety Information.................................. 355Tire Service Kit.................................... 306, 312Tire Stowage.................................................. 306Tires..........................293, 363, 367, 368, 372Aging (Life Of Tires)................................... 366Air Pressure............................................... 363Chains....................................................... 370Changing................................................... 298Compact Spare......................................... 368General Information............... 363, 367, 368High Speed................................................ 364Inflation Pressure...................................... 363Jacking............................................ 298, 301Life Of Tires............................................... 366Load Capacity............................................ 360Pressure Monitoring System(TPMS)........................................ 128, 247
Quality Grading......................................... 372Radial....................................................... 364Replacement............................................ 366Rotation.................................................... 372Safety.............................................. 355, 363Sizes......................................................... 357Snow Tires................................................ 367Spare Tires....................299, 367, 368, 369Spinning................................................... 365Trailer Towing........................................... 183Tread Wear Indicators.............................. 365Wheel Nut Torque..................................... 377To Open Hood.................................................. 97Tongue Weight/Trailer Weight...................... 182Towing.......................................................... 177Disabled Vehicle....................................... 324Guide........................................................ 179Recreational............................................. 185Weight...................................................... 179Towing Behind A Motorhome........................ 185Traction......................................................... 186Traction Control............................................ 239Trailer Sway Control (TSC)............................. 240Trailer Towing............................................... 177Hitches..................................................... 179
Minimum Requirements........................... 182Tips........................................................... 184Trailer And Tongue Weight........................ 182Wiring....................................................... 183Trailer Towing Guide..................................... 179Trailer Weight................................................ 179TransaxleAutomatic................................................. 139Operation.................................................. 139Transmission................................................. 141Automatic........................................ 141, 345Maintenance............................................ 345Transporting Pets.......................................... 292Tread Wear Indicators................................... 365Turn Signals.................................. 63, 129, 355
U
UconnectTheater
..................................................... 214Uconnect 4C/4C Nav With 8.4-Inch
Display.......................................................... 189Uconnect SettingsCustomer Programmable Features..............24Passive Entry Programming.........................24Umbrella Holder...............................................84Uniform Tire Quality Grades.......................... 372Unleaded Gasoline........................................ 378Untwisting Procedure, Seat Belt.................... 254USB..................................................................87

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WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can
expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to
the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure,
avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area
and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a
description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that
are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing
any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/ Uconnect manuals and Warranty
Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-247-9753 or by
contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a replacement
kit by calling 1-800-387-1143 or by contacting your dealer. The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal injury.
FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any electrical devices,
such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious
accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s
responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Chrysler
brand vehicle and to provide a convenient reference source for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information, visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Chrysler
brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol
levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend
or use public transportation. DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your
judgment is impaired when you have been drinking. Never drink and then drive.
WARNING!