service CHRYSLER PACIFICA 2021 Owners Manual

SERVICING AND MAINTENANCE357
TIRE SIZING CHART
EXAMPLE:
Example Size Designation: P215/65R15XL 95H, 215/65R15 96H, LT235/85R16C, T145/80D18 103M, 31x10.5 R15 LT
P = Passenger car tire size based on US design standards, or
"....blank...." = Passenger car tire based on European design standards, or
LT = Light truck tire based on US design standards, or
T or S = Temporary spare tire or
31 = Overall diameter in inches (in)
215, 235, 145 = Section width in millimeters (mm)
65, 85, 80 = Aspect ratio in percent (%)
Ratio of section height to section width of tire, or
10.5 = Section width in inches (in)
R = Construction code
"R" means radial construction, or
"D" means diagonal or bias construction
15, 16, 18 = Rim diameter in inches (in)
Service Description:
95 = Load Index
A numerical code associated with the maximum load a tire can carry
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SERVICING AND MAINTENANCE365
Consult an authorized tire dealer for tire repairs
and additional information.
Damaged Run Flat tires, or Run Flat tires that have
experienced a loss of pressure should be replaced
immediately with another Run Flat tire of identical
size and service description (Load Index and
Speed Symbol). Replace the tire pressure sensor
as well as it is not designed to be reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive
50 miles (80 km) at 50 mph (80 km/h) after a
rapid loss of inflation pressure. This rapid loss of
inflation is referred to as the Run Flat mode. A Run
Flat mode occurs when the tire inflation pressure is
of/or below 14 psi (96 kPa). Once a Run Flat tire
reaches the Run Flat mode it has limited driving
capabilities and needs to be replaced immediately.
A Run Flat tire is not repairable. When a Run Flat
tire is changed after driving with an underinflated
tire condition, please replace the TPMS sensor as
it is not designed to be reused when driven under
run flat mode 14 psi (96 kPa) condition.
NOTE:TPMS Sensor must be replaced after driving the
vehicle on a flat tire condition.
It is not recommended driving a vehicle loaded at
full capacity or to tow a trailer while a tire is in the
run flat mode Ú page 247.
Tire Spinning
When stuck in mud, sand, snow, or ice conditions,
do not spin your vehicle's wheels above 30 mph
(48 km/h) or for longer than 30 seconds
continuously without stopping.
Tread Wear Indicators
Tread wear indicators are in the original equipment
tires to help you in determining when your tires
should be replaced.

Tire Tread

These indicators are molded into the bottom of the
tread grooves. They will appear as bands when the
tread depth becomes a 1/16 of an inch (1.6 mm).
When the tread is worn to the tread wear
indicators, the tire should be replaced
Ú page 366.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause tire damage or failure. A tire could
explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h)
for more than 30 seconds continuously when
you are stuck, and do not let anyone near a
spinning wheel, no matter what the speed.
1 — Worn Tire
2 — New Tire
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366SERVICING AND MAINTENANCE
Life Of Tire
The service life of a tire is dependent upon varying
factors including, but not limited to:
Driving style.
Tire pressure - Improper cold tire inflation pres -
sures can cause uneven wear patterns to
develop across the tire tread. These abnormal
wear patterns will reduce tread life, resulting in
the need for earlier tire replacement.
Distance driven.
Performance tires, tires with a speed rating of V
or higher, and Summer tires typically have a
reduced tread life. Rotation of these tires per
the vehicle scheduled maintenance is highly
recommended.
NOTE:Wheel valve stem must be replaced as well when
installing new tires due to wear and tear in existing
tires. Keep dismounted tires in a cool, dry place with as
little exposure to light as possible. Protect tires
from contact with oil, grease, and gasoline.
Replacement Tires
The tires on your new vehicle provide a balance of
many characteristics. They should be inspected
regularly for wear and correct cold tire inflation
pressures. The manufacturer strongly
recommends that you use tires equivalent to the
originals in size, quality and performance when
replacement is needed Ú
page 365. The Load
Index and Speed Symbol for your tire will be found
on the original equipment tire sidewall.
See the Tire Sizing Chart example found in the Tire
Safety Information section of this manual for more
information relating to the Load Index and Speed
Symbol of a tire Ú page 357.
It is recommended to replace the two front tires or
two rear tires as a pair. Replacing just one tire can
seriously affect your vehicle’s handling. If you ever
replace a wheel, make sure that the wheel’s
specifications match those of the original wheels.
It is recommended you contact an authorized tire
dealer or original equipment dealer with any
questions you may have on tire specifications or
capability. Failure to use equivalent replacement
tires may adversely affect the safety, handling, and
ride of your vehicle.
WARNING!
Tires and the spare tire should be replaced after
six years, regardless of the remaining tread.
Failure to follow this warning can result in
sudden tire failure. You could lose control and
have a collision resulting in serious injury or
death.
WARNING!
Do not use a tire, wheel size, load rating, or
speed rating other than that specified for your
vehicle. Some combinations of unapproved
tires and wheels may change suspension
dimensions and performance characteristics,
resulting in changes to steering, handling, and
braking of your vehicle. This can cause unpre -
dictable handling and stress to steering and
suspension components. You could lose
control and have a collision resulting in
serious injury or death. Use only the tire and
wheel sizes with load ratings approved for
your vehicle.
Never use a tire with a smaller load index or
capacity, other than what was originally
equipped on your vehicle. Using a tire with a
smaller load index could result in tire over -
loading and failure. You could lose control and
have a collision.
Failure to equip your vehicle with tires having
adequate speed capability can result in
sudden tire failure and loss of vehicle control.

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SERVICING AND MAINTENANCE367
TIRE TYPES
All Season Tires — If Equipped
All season tires provide traction for all seasons
(Spring, Summer, Autumn, and Winter). Traction
levels may vary between different all season tires.
All season tires can be identified by the M+S, M&S,
M/S or MS designation on the tire sidewall. Use all
season tires only in sets of four; failure to do so
may adversely affect the safety and handling of
your vehicle.
Summer Or Three Season Tires —
If Equipped
Summer tires provide traction in both wet and dry
conditions, and are not intended to be driven in
snow or on ice. If your vehicle is equipped with
Summer tires, be aware these tires are not
designed for Winter or cold driving conditions.
Install Winter tires on your vehicle when ambient
temperatures are less than 40°F (5°C) or if roads
are covered with ice or snow. For more
information, contact an authorized dealer. Summer tires do not contain the all season
designation or mountain/snowflake symbol on the
tire sidewall. Use Summer tires only in sets of four;
failure to do so may adversely affect the safety and
handling of your vehicle.
Snow Tires
Some areas of the country require the use of snow
tires during the Winter. Snow tires can be identified
by a “mountain/snowflake” symbol on the tire
sidewall.
If you need snow tires, select tires
equivalent in size and type to the original
equipment tires. Use snow tires only in
sets of four; failure to do so may
adversely affect the safety and handling of your
vehicle. Snow tires generally have lower speed ratings than
what was originally equipped with your vehicle and
should not be operated at sustained speeds over
75 mph (120 km/h). For speeds above 75 mph
(120 km/h) refer to original equipment or an
authorized tire dealer for recommended safe
operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice,
skid and traction capability on wet or dry surfaces
may be poorer than that of non-studded tires.
Some states prohibit studded tires; therefore, local
laws should be checked before using these tire
types.SPARE TIRES — IF EQUIPPED
NOTE:For vehicles equipped with Tire Service Kit instead
of a spare tire Ú
page 306.
For restrictions when towing with a spare tire
designated for temporary emergency use
Ú page 183.
CAUTION!
Replacing original tires with tires of a different
size may result in false speedometer and
odometer readings.
WARNING!
Do not use Summer tires in snow/ice conditions.
You could lose vehicle control, resulting in
severe injury or death. Driving too fast for
conditions also creates the possibility of loss of
vehicle control.
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic car
wash with a compact or limited use temporary
spare installed. Damage to the vehicle may
result.
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SERVICING AND MAINTENANCE373
TREADWEAR
The Treadwear grade is a comparative
rating, based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half times as well on
the government course as a tire graded
100. The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
TRACTION GRADES
The Traction grades, from highest to
lowest, are AA, A, B, and C. These grades
represent the tire's ability to stop on wet
pavement, as measured under
controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have poor
traction performance.
TEMPERATURE GRADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat and
its ability to dissipate heat, when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance, which all
passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel, than the
minimum required by law.STORING THE VEHICLE
If you are storing your vehicle for more than three
weeks, we recommend that you take the following
steps to minimize the drain on your vehicle's
battery:
Disconnect the negative cable from battery.
Any time you store your vehicle or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for about
five minutes in the fresh air and high blower
setting. This will ensure adequate system lubri-
cation to minimize the possibility of compressor
damage when the system is started again.
WARNING!
The traction grade assigned to this tire is based
on straight-ahead braking traction tests, and
does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
WARNING!
The temperature grade for this tire is
established for a tire that is properly inflated and
not overloaded. Excessive speed, underinflation,
or excessive loading, either separately or in
combination, can cause heat buildup and
possible tire failure.
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378TECHNICAL SPECIFICATIONS
Tighten the lug nuts/bolts in a star pattern until
each nut/bolt has been tightened twice. Ensure
that the socket is fully engaged on the lug nut/bolt
(do not insert it halfway).

Torque Patterns

After 25 miles (40 km) check the lug nut/bolt
torque to be sure that all the lug nuts/bolts are
properly tightened.
FUEL REQUIREMENTS
While operating on gasoline with the required
octane number, hearing a light knocking sound
from the engine is not a cause for concern.
However, if the engine is heard making a heavy
knocking sound, see a dealer immediately. Use of
gasoline with a lower than recommended octane
number can cause engine failure and may void or
not be covered by the New Vehicle Limited
Warranty.
Poor quality gasoline can cause problems such as
hard starting, stalling, and hesitations. If you
experience these symptoms, try another brand of
gasoline before considering service for the vehicle.
3.6L ENGINE
Do not use E-85 flex fuel or ethanol blends greater
than 15% in this engine. This engine is designed to meet all
emissions regulations and provide
optimum fuel economy and performance
when using high quality unleaded regular
gasoline having a posted octane number of 87 as
specified by the (R+M)/2 method. The use of
higher octane premium gasoline is not required, as
it will not provide any benefit over regular gasoline
in these engines.
REFORMULATED GASOLINE
Many areas of the country require the use of
cleaner burning gasoline referred to as
“reformulated gasoline”. Reformulated gasoline
contains oxygenates and are specifically blended
to reduce vehicle emissions and improve air
quality.
The use of reformulated gasoline is recommended.
Properly blended reformulated gasoline will
provide improved performance and durability of
engine and fuel system components.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the lug nuts/bolts fully until
the vehicle has been lowered. Failure to follow
this warning may result in personal injury.

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380TECHNICAL SPECIFICATIONS
(Continued)
MATERIALS ADDED TO FUEL
Besides using unleaded gasoline with the proper
octane rating, gasolines that contain detergents,
corrosion and stability additives are
recommended. Using gasolines that have these
additives will help improve fuel economy, reduce
emissions, and maintain vehicle performance.Designated TOP TIER Detergent
Gasoline contains a higher level of
detergents to further aide in minimizing
engine and fuel system deposits. When
available, the usage of TOP TIER Detergent
gasoline is recommended. Visit
www.toptiergas.com for a list of TOP TIER
Detergent Gasoline Retailers.
Indiscriminate use of fuel system cleaning agents
should be avoided. Many of these materials
intended for gum and varnish removal may contain
active solvents or similar ingredients. These can
harm fuel system gasket and diaphragm materials.
FUEL SYSTEM CAUTIONS
NOTE:Intentional tampering with the emissions control
system can result in civil penalties being assessed
against you.
CAUTION!
Follow these guidelines to maintain your
vehicle’s performance:
The use of leaded gasoline is prohibited by
Federal law. Using leaded gasoline can impair
engine performance and damage the emis -
sions control system.
An out-of-tune engine or certain fuel or ignition
malfunctions can cause the catalytic
converter to overheat. If you notice a pungent
burning odor or some light smoke, your engine
may be out of tune or malfunctioning and may
require immediate service. Contact an autho -
rized dealer for service assistance.
The use of fuel additives, which are now being
sold as octane enhancers, is not recom -
mended. Most of these products contain high
concentrations of methanol. Fuel system
damage or vehicle performance problems
resulting from the use of such fuels or addi -
tives is not the responsibility of the manufac-
turer and may void or not be covered under
the New Vehicle Limited Warranty.
CAUTION!

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384
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC’s
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an
authorized dealer is unable to resolve the concern,
you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number (home, mobile, and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /
(800) 387-9983 French

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CUSTOMER ASSISTANCE385
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 247-9753
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special TDD (Telecommu -
nication Devices for the Deaf) equipment at its
customer center. Any hearing or speech impaired
customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479. Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New Vehicle
Limited Warranty expires. The Mopar® Vehicle
Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed
by FCA US LLC to provide additional protection
beyond your vehicle’s warranty. If you purchased a
Mopar® Vehicle Protection Plan, you will receive
Plan Provisions and an Owner Identification Card in
the mail within three weeks of the vehicle delivery
date. If you have any questions about the service
contract, call FCA US LLC's Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English / (800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with the
ownership experience.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer
and birth defects, or other reproductive harm. In
addition, certain fluids contained in vehicles and
certain products of component wear contain, or
emit, chemicals known to the State of California
to cause cancer and birth defects, or other
reproductive harm.
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386CUSTOMER ASSISTANCE
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable to
this vehicle and market. Refer to
www.mopar.com/om for further information.
See the Warranty Information for the terms and
provisions of FCA Canada Inc. warranties
applicable to this vehicle and market. Refer to
owners.mopar.ca/en/ for further information.
For French, refer to
owners.mopar.ca/fr/ for
further information.
Use this QR code to access your
digital experience.
MOPAR® PARTS
Mopar® original equipment parts & accessories
and factory filled fluids are available from an
authorized dealer. They are recommended for your
vehicle to keep it operating at its best and maintain
its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC. To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from http://www.safercar.gov.
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.

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