service reset CHRYSLER PACIFICA HYBRID 2018 Owners Manual

NOTE:The portable charging cord set is used for AC
Level 1 charging only.
WARNING!
• Read all the instructions before using this product.
• Do not put fingers or objects into the Charge Con-
nector.
• Do not use this product if the flexible power cord or
Electric Vehicle (EV) Cable is frayed, broken, has
cracked insulation or any other signs of damage.
(Continued)
WARNING! (Continued)
•Do not use this product if the enclosure or the
Charge Connector is broken, cracked, open, or shows
any other indication of damage.
• Do not use Portable EVSE Cordset with an extension
cord. Use of an extension cord may cause burns, fire,
or other damage or injury.
• This device may attempt to reset and run after an
interruption.
• There are no user serviceable parts inside the AC
Mode 2 Charging cord set. Do not attempt to repair or
service the charging cord set yourself – personal
injury may result.
• When using a charging station with the charging
cable attached, ensure the cable is not visibly dam-
aged before plugging into the vehicle.
• Do not allow children to operate this device. Adult
supervision is mandatory when children are in prox-
imity to a charge station that is in use.
• Do not use a charge station or vehicle receptacle that
is work or damaged with the AC Mode 3 charging
cable. Plugging into worn or damaged receptacles
may cause damage to the EVSE and vehicle.
(Continued)
Cargo Area Storage Bin
22 GETTING TO KNOW YOUR VEHICLE

NOTE:To open the Hands-Free Liftgate requires a valid
Passive Entry key fob within 5 ft (1.5 m) of the door handle.
If a valid Passive Entry key fob is not within 5 ft (1.5 m), the
liftgate will not respond to any kicks.
CAUTION!
The Hands-Free Liftgate feature may be turned on or
off in Uconnect Settings. Refer to “Uconnect Settings”
in “Multimedia” for further information. The Hands-
Free Liftgate feature should be turned off during
Jacking, Tire Changing, and Vehicle Service.
NOTE:
• The Hands-Free Liftgate will only operate when the
transmission is in Park.
• If anything obstructs the Hands-Free liftgate while it is
opening, the liftgate will automatically reverse to the
closed position, provided it meets sufficient resistance.
• There are pinch sensors attached to the side of the
liftgate opening. Light pressure anywhere along these
strips will cause the liftgate to return to the open
position. •
If the power liftgate encounters multiple obstructions
within the same cycle, the system will automatically
stop. If this occurs, the liftgate must be operated manu-
ally.
• The power liftgate will release, but not power open, in
temperatures below 12° F (24° C). Be sure to remove
any buildup of snow or ice from the liftgate before
opening the liftgate.
• If the liftgate is left open for an extended period of time,
the liftgate may need to be closed manually to reset
power liftgate functionality.
WARNING!
• Driving with the liftgate open can allow poisonous
exhaust gases into your vehicle. You and your pas-
sengers could be injured by these fumes. Keep the
liftgate closed when you are operating the vehicle.
• If you are required to drive with the liftgate open,
make sure that all windows are closed, and the
climate control blower switch is set at high speed. Do
not use the recirculation mode.
3
GETTING TO KNOW YOUR VEHICLE 133

Instrument Cluster Display Menu Items
NOTE:The Instrument Cluster Display menu items dis-
play in the center of the instrument cluster. Menu items
may vary depending on your vehicle features.
Speedometer
Push and release the upordown arrow button until
Speedometer is highlighted in the instrument cluster dis-
play. Push and release the OKbutton to toggle between
MPH and km/h.
Vehicle Info
Push and release the upordown arrow button until
Vehicle Info is highlighted in the instrument cluster dis-
play. Push the leftorright arrow button to scroll through
the following information submenus:
• Tire Pressure
• If tire pressure is OKfor all tires, a vehicle ICON is
displayed with tire pressure values in each corner of the
ICON.
• If one or more tires have low pressure, “Inflate Tire To
XX” is displayed with the vehicle ICON, and the tire
pressure values in each corner of the ICON with the
pressure value of the low tire displayed in a different
color than the other tire pressure value. •
If the Tire Pressure system requires service, “Service Tire
Pressure System” is displayed.
• Tire PSI is an information only function and cannot be
reset.
• Refer to “Tire Pressure Monitoring System (TPMS)”
under “Safety” for further information.
• Coolant Temperature
Displays the actual coolant temperature.
• Oil Temperature
Displays the actual oil temperature.
• Oil Pressure
Displays the actual oil pressure.
• Battery Voltage
Displays the actual battery voltage.
• Engine Hours — If Equipped
Displays the number of hours of engine operation.
164 GETTING TO KNOW YOUR INSTRUMENT PANEL

Enhanced Accident Response System Reset
Procedure
After an event occurs requiring activation of the Enhanced
Accident Response System, when the system is active, a “
Service Hybrid Electric Vehicle System” message will be
displayed on the instrument cluster. The vehicle is not
drivable in this state.
In order to reset the High Voltage Battery and Engine, the
vehicle must be towed to an authorized dealer immedi-
ately to be inspected and have the Enhanced Accident
Response System reset.
In order to immediately reset the Hazard Flashers, Interior
Lights, Power Door Locks, HVAC Blower Motor, the igni-
tion switch must be changed from START or ON/RUN to
ignition OFF.
Maintaining Your Air Bag System
WARNING!
•Modifications to any part of the air bag system could
cause it to fail when you need it. You could be
injured if the air bag system is not there to protect
(Continued)
WARNING! (Continued)
you. Do not modify the components or wiring, in-
cluding adding any kind of badges or stickers to the
steering wheel hub trim cover or the upper right side
of the instrument panel. Do not modify the front
bumper, vehicle body structure, or add aftermarket
side steps or running boards.
• It is dangerous to try to repair any part of the air bag
system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
• Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to your authorized
dealer. Only manufacturer approved seat accessories
may be used. If it is necessary to modify the air bag
system for persons with disabilities, contact your
authorized dealer.
5
SAFETY 247

open, the vehicle is at a standstill, and there is no attempt
to depress the brake pedal or accelerator pedal, the park
brake will automatically engage to prevent the vehicle
from rolling.
SafeHold can be temporarily bypassed by pushing the
Electric Park Brake Switch while the driver door is open
and brake pedal is pressed. Once manually bypassed,
SafeHold will be enabled again once the vehicle reaches
12 mph (20 km/h) or the ignition is cycled to the OFF
position and back to ON again.
Brake Service Mode
We recommend having your brakes serviced by your
authorized dealer. You should only make repairs for which
you have the knowledge and the right equipment. You
should only enter Brake Service Mode during brake ser-
vice.
When servicing your rear brakes, it may be necessary for
you or your technician to push the rear piston into the rear
caliper bore. With the Electric Park Brake system, this can
only be done after retracting the Electric Park Brakeactuator. Fortunately, actuator retraction can be done easily
by entering the “Brake Service” through the “Uconnect
Settings” in your vehicle. This menu based system will
guide you through the steps necessary to retract the EPB
actuator in order to perform rear brake service.
Brake Service Mode has requirements that must be met in
order to be activated:
•
The vehicle must be at a standstill.
• The park brake must be unapplied.
• The transmission must be in PARK or NEUTRAL.
While in service mode, the Electric Park Brake fault lamp
will flash continuously while the ignition switch is ON.
When brake service work is complete, the following steps
must be followed to reset the parking brake system to
normal operation:
• Ensure the vehicle is at a standstill.
• Press the brake pedal with moderate force.
• Apply the Electric Park Brake Switch.
6
STARTING AND OPERATING 285

LOW (L)
This range should be used when descending very steep
grades. The vehicle transmission can be operated continu-
ously in LOW without damaging the vehicle or causing
issues. Using the LOW position will increase the rate of
deceleration when the accelerator pedal is released in
comparison to the DRIVE position. To access the LOW
position, push down on the gear selector and rotate it fully
clockwise. Shifting between DRIVE and LOW can be done
at any speed.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, vehicle speed is limited to
about 45 mph (72 km/h). In addition to the Malfunction
Indicator Light (MIL), the Service Hybrid System Telltale,
the Red Turtle indication, and a popup message indicating
that vehicle speed may be limited may all be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.In the event of a momentary problem, the transmission can
be reset to regain functionality by performing the following
steps:
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift
the transmission to NEUTRAL.
3. Push and hold the ignition switch until the vehicle turns OFF.
4. Wait approximately 30 seconds.
5. Restart the vehicle.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission. If
the transmission cannot be reset, authorized dealer service
is required.
292 STARTING AND OPERATING

NOTE:
•
Even if the power steering assistance is no longer opera-
tional, it is still possible to steer the vehicle. Under these
conditions there will be a substantial increase in steering
effort, especially at low speeds and during parking ma-
neuvers.
• The power steering system is fully electric; it requires no
power steering fluid.
• If the condition persists, see your authorized dealer for
service.
SPEED CONTROL — IF EQUIPPED
When engaged, the Speed Control takes over accelerator
operations at speeds greater than 25 mph (40 km/h).
The Speed Control buttons are located on the right side of
the steering wheel. NOTE:In order to ensure proper operation, the Speed
Control System has been designed to shut down if multiple
Speed Control functions are operated at the same time. If
this occurs, the Speed Control System can be reactivated by
pushing the Speed Control on/off button and resetting the
desired vehicle set speed.
Speed Control Buttons
1 — On/Off 4 — SET-/Decel
2 — SET+/Accel 5 — CANC/Cancel
3 — RES/Resume
294 STARTING AND OPERATING

SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, or extremely hot or cold ambient
temperatures will influence when the “Oil Change Re-
quired” message is displayed. Severe Operating Condi-
tions can cause the change oil message to illuminate as
early as 3,500 miles (5,600 km) since last reset. Have your
vehicle serviced as soon as possible, within the next 500
miles (805 km).
NOTE:Even though the vehicle may not have been driven,
both the fuel in the tank and oil in the engine will still
degrade over time. Additionally, there will be a notification
to the driver if the engine is being run to maintain the oil
and fuel systems. Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to “Vehicle Info” in “Instrument Cluster Display”
in “Getting To Know Your Instrument Panel”.
NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or
350 hours of engine run time, whichever comes first. The
350 hours of engine run or idle time is generally only a
concern for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominately at idle or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.
8
SERVICING AND MAINTENANCE 431

Fluid Level Check
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required; therefore the transmis-
sion has no dipstick. An authorized dealer can check your
transmission fluid level using special service tools. If you
notice fluid leakage or transmission malfunction, visit an
authorized dealer immediately to have the transmission
fluid level checked. Operating the vehicle with an im-
proper fluid level can cause severe transmission damage.
CAUTION!
If a transmission fluid leak occurs, visit an authorized
dealer immediately. Severe transmission damage may
occur. An authorized dealer has the proper tools to
adjust the fluid level accurately.
Fluid Changes
Under normal operating conditions, the fluid installed at
the factory will provide satisfactory lubrication for the life
of the vehicle.
Routine fluid changes are not required. However, change
the fluid if it becomes contaminated (with water, etc.), or if
the transmission is disassembled for any reason.
RAISING THE VEHICLE
In the case where it is necessary to raise the vehicle, go to
an authorized dealer or service station.
TIRES
Tire Safety Information
Tire safety information will cover aspects of the following
information: Tire Markings, Tire Identification Numbers,
Tire Terminology and Definitions, Tire Pressures, and Tire
Loading.
8
SERVICING AND MAINTENANCE 461