CHRYSLER TOWN AND COUNTRY 2008 5.G Warranty Booklet

DaimlerChrysler Canada reserves the right to limit services or reimburse-
ment claims for any vehicle, if in our opinion there is abuse of the services
or requests for service become unreasonable or too frequent.
The program may be amended or cancelled at any time without refund.
IN REMOTE LOCATIONS
If your vehicle suffers a warrantable mechanical breakdown at a consid-
erable distance from a DaimlerChrysler Canada Retailer, we reserve the
right to engage a nearby non-DaimlerChrysler service facility to repair
your vehicle, to minimize inconvenience to you.
In very remote areas, if your vehicle cannot be taken by road to the
servicing retailer, transportation by rail or water may be necessary. The
program will cover a tow to the dock or rail terminal and also to the retailer
at the end of the trip, but special transportation by rail or water must be
arranged for and paid by you. We will reimburse you for special
transportation costs, up to $300 per incident.
IF YOU HAVE TO PAY
If you have to pay for a service that is normally covered by the program,
you may claim reimbursement under the following conditions:
• You must have called the toll-free number first for assistance
• Towing claims must be accompanied by the original detailed repair bill
and towing invoice
• Reimbursement will be limited to the local Road side Assistance
contractor rates, to a maximum of $100 per incident, unless otherwise
noted
• Only original receipts, bills and/or charge card copies submitted by you
will be accepted for consideration for reimbursement. Originals will be
returned upon request
• Mail your claims to:
DaimlerChrysler Canada Roadside Assistance
248 Pall Mall, P.O. Box 5845
London, Ontario N6A 4T4
DaimlerChrysler Canada reserves the right to decline any claim presented
for payment later than 30 days from the date the service was performed, or
if service was provided by an unlicensed garage individual.
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ROADSIDE ASSISTANCE

OPTIONAL
DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
As complete as our new warranty is, it may not give you total protection
for your ownership period, nor does it provide the regular maintenance
which is required to keep your new vehicle at its optimal operating
condition. If you lease a vehicle, you should be aware of your obligation to
maintain and repair the vehicle.
DaimlerChrysler Canada Service Contracts can enhance your new vehi-
cle’s factory warranty from the day of delivery and provide mechanical
coverage on most major components
††when your factory warranty expires.
There are 3 types of plans available for purchase to suit most needs and the
average length of ownership.
Vehicles placed in police, taxi, limousine, postal or ambulance service and
all SRT vehicles may qualify for a service contract. Please see your selling
retailer for Special Use Service Contract availability.
††Subject to limitations. Details available at your selling retailer.
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OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS

1. POWERTRAIN PLANS*
Powertrain plans complement the factory powertrain warranty by provid-
ing enhanced roadside coverage and car rental allowance if your vehicle is
not drivable and must be kept overnight. Certain plans also provide
additional distance coverage.
Major components covered are:
• engine •transmission •front-wheel drive •rear-wheel drive •4-wheel
drive (4x4) •all-wheel drive vehicles
2. GOLDPLANS*
Each plan provides full mechanical repair protection to non-powertrain
(Gold) components. Certain plans also provide full mechanical protection
against powertrain component repairs beyond your vehicle’s powertrain
warranty coverage. Contracts are available with or without a deductible.
Major components covered are:
• steering •air conditioning •engine cooling and fuel •front suspension
• rear suspension •electrical •hydraulic brake components •anti-lock
brakes
* Maximum terms available on new vehicles registered in Canada only.
3. GOLDPLUSPLANS*
The most complete protection available for your new vehicle is a Gold
Plus  Service Contract which combines the benefits of Gold component
coverage (see GoldPlans), plus, the most important vehicle maintenance
functions:
• Engine oil and oil filter changes
• Tire rotation every other service
• Peace-of-Mind motoring with Tire Road Hazard Protection
which provides full, or pro-rata, replacement of the original four
tires, or their repair
• Rental car allowance for same-day warranty repairs - your vehicle
need not be kept overnight before eligibility for the rental allow-
ance is met
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OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS

FEATURES AND BENEFITS
DaimlerChrysler Service Contracts also provide these additional features
and benefits:
ENHANCED ROADSIDE ASSISTANCE
• Travel planning
• Trip interruption
CAR RENTAL ALLOWANCE
For the duration of the plan selected, the plan covers up to $50 per day
(five days maximum), any time a covered component fails and repairs
take overnight
NORTHAMERICA-WIDE SERVICE
DaimlerChrysler Retailers are located throughout Canada and the
Continental United States.
TRANSFERABLE AT NO COST
The unexpired portion of the plan coverage may be transferred to the
subsequent retail purchaser at no cost, within 30 days of the date of sale.
(Ask your retailer for details.)
POSSIBLE HIGHER RESALE VALUE
The DaimlerChrysler Service Contract may enhance the resale value of
your vehicle.
NO COMMITMENT FOR60DAYS
The first 60 days are considered a trial period. Should you decide to
cancel within this period, you will receive full reimbursement of your
plan purchase price, less any paid claims.
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OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS

WHEN PLAN COVERAGE STARTS AND ENDS
All new vehicle plans commence from the warranty start date (the original
in-service date of the vehicle) and from zero metrage.
Substitute transportation coverage begins on the date the contract is
purchased, subject to acceptance by DaimlerChrysler Canada. Plan expi-
ration is specified in your plan provision.
ELIGIBLE VEHICLES
DaimlerChrysler Canada vehicles which have 3/60 Basic and/or 5/100
Powertrain Warranty and are less than three years in service, and have
accumulated less than 60,000 kilometres, are eligible for service contracts.
INELIGIBLE VEHICLES
Vehicles involved in an accident to the extent of becoming an insurance
write-off; vehicles not registered in Canada; vehicles placed in taxi,
limousine or livery services; vehicles used to plow snow or used in postal
or dump truck services; vehicles used off-road; cab and chassis trucks;
vehicles altered or converted from specified original DaimlerChrysler
equipment; vehicles used in emergency services (police, ambulance,
towing); and motor homes are not eligible for a DaimlerChrysler Canada
Service Contract.
Vehicles used in any competition event, pulling a trailer that exceeds the
rated capacity of the vehicle, or failing to adhere to the requirements for
vehicles used to pull a trailer as outlined in the Owner’s Manual are not
eligible. 27
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS

PERSONALIZED TERMS AND CONDITIONS WELCOME KIT
Upon receipt and acceptance of your application by DaimlerChrysler, as
submitted by your selling retailer, you will be mailed a personalized
welcome letter confirming your entitlement to the benefits of the contract
you purchased, a member’s card and the Terms and Conditions outline.
This will identify you and your vehicle to any DaimlerChrysler Retailer in
Canada, or the United States, as being eligible for plan services for the
period of the terms selected. The member’s card is to be presented to the
retailer when requesting plan services.
OWNER’S RESPONSIBILITY
The owner’s responsibility is to properly operate, care for and maintain the
vehicle as prescribed in the Owner’s Manual supplied by DaimlerChrysler
with each new vehicle and herein.
PLAN SERVICE/TOLL-FREE NUMBER
Plan service will be provided by the retailer who sold you the plan.
In the event that you cannot return to the selling retailer for service, you
may request plan service from any DaimlerChrysler Retailer in the United
States or Canada. If you are unable to obtain plan service from an
authorized retailer, you can call the toll-free number to receive service
instructions.
DaimlerChrysler Canada stands fully behind its service contracts. Be
sure that the contract you buy is a genuine DaimlerChrysler Service
Contract. We are not responsible for other companies’ contracts.
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OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS

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