charging CITROEN C-ZERO 2017 Handbook (in English)

Page 51 of 174

49
In order to programme the heating, air
conditioning or demisting functions, the
following conditions must be met.
-
T
he drive selector is in position P .
-

T
he switch is on LOCK .
-

T
he vehicle is connected using the
normal charging cable.
-

A
ll of the doors are closed correctly.
-

T
he battery charge level is
sufficient (one bar minimum).
Cancelling the programmed
settings
Using the remote control
Using the switch
Place the vehicle's switch in the ON position
then return it to the LOCK position.
Programming the interior temperature
Activation of the functions
Switch on the remote control.
Press the MODE button to select the interior
temperature programming.
This function is used to programme the
switching on of:
- t
he heating.
-

t

he air conditioning.
-
t

he demisting.
Press the immediate charging button,
then press the on/off button briefly to
transmit the data to the vehicle.
One of these symbols is displayed on the
screen. It indicates the current status of the
interior temperature.
Use the arrows to select the function required.
Press the on/off button briefly to transit the data
to the vehicle.
The progammed values set using
the remote control are cancelled
automatically each time the vehicle is
started.
For maximum effectiveness of
the programming of the interior
temperature, ensure that all of the
vehicle's windows are closed.
3
Ease of use and comfort

Page 54 of 174

52
Programming the charging
Programming the interior temperature
Indicator lampsStatus CausesActions / Observations
Flashes for a few seconds. The charging cable is not connected
c o r r e c t l y.Check the cable.
There is a problem with your electrical
installation. Have your electrical installation checked
by a professional.
Flashes for a few seconds. The charge of the main battery is not
sufficient.Charge the battery then start the
programming again.
Flashes for a few seconds. One of the vehicle's doors is open. Close all of the doors then start the
programming again.
The drive selector is not in position P . Place the drive selector in position P .
Indicator lamps
Status CausesActions / Observations
Flashes for a few seconds. The charging cable is not connected
c o r r e c t l y.Check the cable.
There is a problem with your electrical
installation. Have your electrical installation checked
by a professional.
Flashes for a few seconds. The drive selector is not in position P. Place the drive selector in position P .
Ease of use and comfort

Page 75 of 174

73
For the airbags to be fully
effective, observe the safety
recommendations below:
Sit in a normal upright position.
Wear a correctly adjusted seat belt.
Do not leave anything between the
occupants and the airbags (a child, pet,
object...), nor fix or attach anything close to
the inflation trajectory of the airbags; this
could cause injuries during their deployment.
Never modify the original definition of your
vehicle, particularly in the area directly
around the airbags.
After an accident or if the vehicle has been
stolen or broken into, have the airbag
systems checked.
All work on the airbag system must be
carried out by a CITROËN dealer or a
qualified workshop.
Even if all of the precautions mentioned are
observed, a risk of injury or of minor burns
to the head, chest or arms when an airbag is
deployed cannot be ruled out.
Lateral airbags
Use only approved covers on the seats,
compatible with the deployment the lateral
airbags. For information on the range of seat
covers suitable for your vehicle, you can
contact a CITROËN dealer.
Do not fix or attach anything to the seat
backs (clothing...). This could cause injury
to the chest or arms if the lateral airbag is
deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
The

bag inflates almost instantly (within
a few milliseconds) then deflates within
the same time discharging the hot gas via
openings provided for this purpose.
Front airbags
Do not drive holding the steering wheel by its
spokes or resting your hands on the centre
part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fit or attach anything to the steering
wheel or dashboard, this could cause
injuries with deployment of the airbags.
Advice
Curtain airbags
Do not fix or attach anything to the roof. This
could cause injury to the head if the curtain
airbag is deployed.
If fitted on your vehicle, do not remove the
grab handles installed on the roof, they play
a part in securing the curtain airbags.
5
Safety

Page 90 of 174

88
Starting - stopping the vehicle
- Position 1: LOCK The steering is locked.
-

P
osition 2: ACC
T

he ancillaries (radio, 12 V socket, etc.)
can be used.
-

P
osition 3: ON
I

gnition on.
-

P
osition 4: S TA R T
"

Ready" lamp on.
M

otor ready to drive the vehicle.
Ignition switch
F Check that the drive selector is in position P.
F

I
nsert the key in the ignition switch.
F

T
urn the key to position 4 (S TA R T ) .
StartingStopping
F Stop the vehicle.
F
K eep your foot on the brake pedal.
F

P
lace the drive selector in position P .
F

A
pply the parking brake.
F

T
urn the key to position 1 (LOCK) .
F

R
emove the key from the ignition switch.
F

H

old it in this position for a few
seconds until the " RE ADY" lamp
comes on accompanied by an
audible signal.
F

R

elease the key.
T

he key returns automatically to
position


3


(ON) . Do not attach any heavy objects to the
key as this could weigh down on it when
in the ignition switch and cause a fault.
If you use the ancillaries for a prolonged
period (with the key in the ACC
position), you risk discharging the 12 V
battery. Starting your vehicle will then
no longer be possible. Be aware.
Driving

Page 99 of 174

97
Charging the main battery
Normal charging
During charging, if you
wear a pacemaker or other
electrical medical device, you F
A pply the parking brake and put the drive
selector in position P .
F

S
witch off all electrical consumers and turn
the ignition switch to the "LOCK" position.
In most European countries, CITROËN
has established a partnership with a
specialist company that can check and
bring your electrical installation up to
standard. For more information, contact
a CITROËN dealer. In the event of damage to or
deterioration of the charging cable or
control unit, do not use it. Contact a
CITROËN dealer if in doubt or for a
replacement. You must always use only a genuine
CITROËN charging cable.
Before connecting, check that the
electrical installation you want to use
meets standards* and is compatible
with the rating of your charging unit.
If in doubt, call upon a professional
installer.
There are sockets available that are
specially designed for charging electric
vehicles.
For sockets dedicated to charging an
electric vehicle, refer to the installation
instructions for the socket.
In all cases, it is recommended that
that you first have an initial check
and then regular checks
carried out
on your installation by a qualified
electrician.
* For example, in France the standard is NF C 15 -100. must not stay inside the vehicle or near
the vehicle, charging cable, charging
unit or charging point, even for a short
time.
It is also important that you take advice
from your doctor on the precautions to
take and observe.
There are two types of charging you can use:
normal or fast.
Normal charging should be favoured; it is done
from a domestic mains power point.
Fast charging is done at a compatible fast
charging station.
7
Practical information

Page 100 of 174

98
F Pull lever 1, located at the bottom of the
dashboard, driver's side, to open the
access flap for the normal charging socket
(right-hand side of the vehicle).
F

T
ake the charging cable from the storage
bag provided. This cable has a control unit.
F

C
onnect the charging cable to a compatible
standard power socket. On connecting
the cable, the three P O W E R , FA U LT and
CHARGING lamps all come on temporarily,
then only the green POWER lamp stays on.
If the exterior temperature is lower
than
-25° C, charging may not be
possible. Do not touch the metal end of the
normal charging socket or of the
charging cable (risk of electrocution
and/or faults).
F

P
ress the latch 2 to open the socket cover.F
E nsure that there is no foreign object on
the vehicle's socket.
F

R
emove the protective cover from the
charging cable.
F

I
nsert the charging plug into the socket
without pressing the button, until it clicks
into place .
Do not use an electrical
extension, multi-gang
socket, adaptor or timer.
Never connect or disconnect the cable
or charging plug with wet hands (risk of
electrocution).
Use the cord supplied to hook the
control unit, so that it does not weigh
down on the power point (risk of
damage to the charging cable or
electric power point).
Practical information

Page 101 of 174

99
F Check that the charging lamp in the instrument panel and
the green CHARGING lamp of
the control unit are on fixed.
The start of charging may be
accompanied by the noise of a fan
running. This noise is per fectly normal.
The charge may be interrupted at any
time by withdrawing the charging plug.
If this is not the case, charging has not
started; repeat the procedure, ensuring that all
connections are correct.
The state of charge indicator for the main
battery is displayed in the instrument panel and
the number of bars illuminated increases as the
battery is charged.
If exceptionally you have to interrupt the
charge by disconnecting the charging
cable from the power point, it is
essential to first press the Manual Stop
button on the control unit.Control unit
There are four indicator lamps:
- S TOP: on red.
I

t indicates that charging has been
interrupted by a press on the Manual Stop
button. This action is essential before
disconnecting the charging cable from the
power point when charging.
-

P
OWER : on green.
I

t indicates that the electric connection has
been established. If it does not come on,
check that the connections are correct. If
the problem persists, contact a CITROËN
dealer or a qualified workshop.
-

F
A U LT : on red.
I

t indicates the presence of a fault. Check
that the connections are correct. If this
warning lamp does not go off, contact a
CITROËN dealer or a qualified workshop.
-

C
HARGING : on green.
I

t indicates that charging is in progress.
If it does not come on, check that the
connections are correct. If the problem
persists, contact a CITROËN dealer or a
qualified workshop.
7
Practical information

Page 102 of 174

100
This type of control unit that has a system for
recognising the type of power point (depending
on country). It detects the power rating of your
domestic power point and is able to support
and select the best current rating to ensure
safe charging:
-
14
A (FAST): if your electrical installation
supports it.
-

8 A
(NORMAL): if your electrical
installation is standard. As a safety measure, the motor will
not start when the charging cable is
connected to the vehicle's socket.
Also, any attempt to start the motor
interrupts the charging procedure. It will
then be necessary to disconnect and
reconnect the charging cable plug to
continue charging.
The charge lamp in the instrument panel going
off and flashing of the green CHARGING lamp
indicate that charging is complete.
F

P
ress the button to remove the charging
plug.
F

R
efit the protective cover to the charging
cable.
F

C
lose the charging socket cover, then the
flap.
F

D
isconnect the charging cable from the
power point.
F

S
tow the charging cable in the bag
provided. If the 12 V battery is discharged, it is not
possible to charge the main battery.
While charging, do not do anything
under the bonnet, even with the ignition
off, as the cooling fan may start at any
time (risk of injury).
You must wait for at least one hour
after the end of the charging procedure
before doing anything under the bonnet,
as some areas may be extremely hot
(risk of burns).
Practical information

Page 103 of 174

101
After removing the charging plug from
the vehicle's socket, do not leave
the cable connected to the electric
power point (risk of short circuit or
electrocution if there is contact or
immersion in water). After charging, close the charging
socket cover and flap.
Take care to avoid the ingress of water
or dust to the socket and its cover
or the charging plug (risk of fire or
electrocution).
In the event of an accident or an impact
to the underbody of the vehicle (contact
with a raised kerb, a bollard, street
furniture, etc.), the electric circuit or the
main battery may be damaged. Have
your vehicle checked by a CITROËN
dealer or a qualified workshop.
Never touch the 300 V components, nor
the orange cables.
Vehicle out of use for a long
period
When your vehicle is going to be out
of use for a long period, charge the
main battery completely every three
months (following the normal charging
procedure).
Before charging, check that the
12 V battery is not disconnected or
discharged. If this is the case, refer
to the "12 V battery" section for
reconnecting or charging the battery.
In the event of serious damage to
the main battery, never touch liquids
coming from this component.
In the event of contact with your body,
wash abundantly with water and contact
a doctor without delay.
To optimise the ser vice life of the
main battery, recharge it completely
ever y
2 weeks.
For a complete charge, follow the
normal charging procedure (domestic
power point) without interruption, until it
stops automatically (charging warning
lamp goes off in the instrument panel).
In addition, ever y 3 months, carr y
out

this complete recharge of the
main batter y from a state of charge
of 2 bars or less .
7
Practical information

Page 104 of 174

102
Control unit statuses
Lit in the corresponding indicator
lamp colour.Flashing in the corresponding
indicator lamp colour.
Of f.
POWER FA U LTCHARGING
Normal operation
As soon as the charging cable is connected to a socket, all of the indicator lamps come on for
approximately 0.5 second.
Once the initialisation process is complete:


i
f the charging cable is not connected to the vehicle's socket.


i
f the charging cable is connected to the vehicle's socket, but the vehicle is not charging.
When the traction battery is being charged.
When charging is complete.
POWER FA U LTCHARGING
Operating faults and solutions
If a current leak is detected or the charging cable is faulty.
-

S
top the charging procedure immediately and contact a CITROËN dealer or a qualified workshop.
If the charging cable is faulty.
-

S
top the charging procedure immediately and contact a CITROËN dealer or a qualified workshop.
If the indicator lamp on the control unit does not come on when the charging cable is connected to the
socket, check the socket's circuit breaker:


i
f the circuit breaker has cut out, your electrical installation may not be compatible with the use of the
charging cable:
-

c
ontact a professional to have your electrical installation checked and repaired.


i
f the circuit breaker has not cut out:
-

d
o not use the charging cable and contact a CITROËN dealer or a qualified workshop.
Practical information

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